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Remote Technical Support Jobs in Florida (NOW HIRING)

Vispero

Technical Support Specialist

Clearwater, FL · On-site +1

$23/hr

Vispero is seeking a Technical Support Specialist to provide troubleshooting technical support and ... settings Remote Desktop and VPN environments * Strong analytical troubleshooting and problem ...

ADP

Technical Support Analyst II

Maitland, FL · On-site +1

Provide technical support to clients regarding the resolution of product hardware, software and operating system issues via phone or remote access for all supported applications or products.

FileCloud

Technical Support Engineer (USA)

Tampa, FL · Remote

This role is fully remote and will require working remotely with other team members. About the ... Experience in a Technical Support position * Support ticketing system experience (HubSpot, Zendesk ...

FileCloud

Technical Support Engineer (USA)

Tampa, FL · On-site +1

This role is fully remote and will require working remotely with other team members. About the ... Experience in a Technical Support position * Support ticketing system experience (HubSpot, Zendesk ...

KEYENCE

Field Application Engineer

Tampa, FL · On-site +1

$54K - $81K/yr

Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel extensively (60-100%) across your assigned region-by car or plane-to deliver hands-on solutions * Conduct ...

AEM-OA

Provide technical support including troubleshooting software application issues, data feed ... This is a fully remote opportunity based in Australia. * Must be eligible to work in Australia ...

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All JobsRemote Technical Support JobsRemote Technical Support Jobs in Florida

Remote Technical Support information

See Florida salary details

$10

$19

$33

How much do remote technical support jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for remote technical support in Florida is $19.47, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $21.20 per hour, depending on experience, location, and employer.

What is the difference between Remote Technical Support vs Remote Customer Service Representative?

AspectRemote Technical SupportRemote Customer Service Representative
Required SkillsTechnical knowledge, troubleshooting, hardware/software supportCommunication skills, problem-solving, product knowledge
CertificationsCompTIA A+, Network+, or similar technical certificationsCustomer service certifications or training often preferred
Work EnvironmentSupport tickets, remote diagnostics, technical issue resolutionHandling customer inquiries, order processing, general support
Industry UsageIT, tech companies, hardware/software providersRetail, telecom, service industries

Remote Technical Support and Remote Customer Service Representative roles both operate remotely but differ mainly in technical expertise and support focus. Technical Support requires specialized technical skills and certifications to troubleshoot hardware and software issues, while Customer Service focuses on communication and general support. Both roles are vital in customer-facing industries but serve different customer needs.

What is remote technical support?

Remote technical support refers to assistance provided by IT professionals or help desk staff to resolve technical issues without being physically present. Using tools like remote desktop software, chat, email, or phone, specialists can diagnose and fix problems related to software, hardware, or network connectivity. This service is commonly used to support employees, customers, or clients who work from home or at distant locations. Remote technical support improves efficiency, reduces downtime, and often provides faster solutions than in-person visits.

What are the key skills and qualifications needed to thrive as a Remote Technical Support specialist, and why are they important?

To thrive as a Remote Technical Support specialist, you need a solid understanding of troubleshooting hardware and software issues, strong customer service skills, and typically a background in IT or a related field. Familiarity with remote desktop tools, ticketing systems, and certifications like CompTIA A+ are commonly required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve technical problems remotely. These skills ensure efficient support delivery, high customer satisfaction, and smooth operation of IT systems for end users.

What are some common challenges faced by Remote Technical Support professionals, and how can they be managed effectively?

Remote Technical Support professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing multiple support tickets simultaneously, and communicating complex solutions clearly to users with varying technical backgrounds. To manage these challenges effectively, it's important to leverage remote diagnostic tools, maintain strong organizational skills for ticket management, and develop clear, patient communication techniques. Regular training and collaboration with team members can also help in staying updated with new technologies and support practices.
What are the most commonly searched types of Technical Support jobs in Florida? The most popular types of Technical Support jobs in Florida are:
What are popular job titles related to Remote Technical Support jobs in Florida? For Remote Technical Support jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Remote Technical Support jobs in Florida look for? The top searched job categories for Remote Technical Support jobs in Florida are:
What cities in Florida are hiring for Remote Technical Support jobs? Cities in Florida with the most Remote Technical Support job openings:
Remote Technical Support jobs near you
Infographic showing various Remote Technical Support job openings in Florida as of June 2026, with employment types broken down into 1% As Needed, 93% Full Time, 4% Part Time, and 2% Contract. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution, with an average salary of $40,488 per year, or $19.5 per hour.
Technical Support Specialist

Technical Support Specialist

BIS Digital

Fort Lauderdale, FL • Remote

Full-time

Posted 12 days ago

Job description

Position:

Technical Support Specialist

The technical support specialist will perform various roles related to ensuring outstanding customer support is delivered. The call center specialist will answer incoming call queries from customers and help troubleshoot remotely. They will demonstrate strong knowledge of Audio/video products and solutions. The specialist will work with help desk manager to ensure adequate and accurate coverage of help desk support is always available; as well ensure best practices are enlisted when additional on site help is requested. The specialist may be asked to assist with other projects both internally and at external customer locations.

The responsibilities of the Technical Support Specialist include but are not limited to the following:

  • Answer incoming calls and respond to customer emails in a timely manner.
  • Provide technical insight to answer and resolve customer queries.
  • Leverages all available resources to provide the best information.
  • Follows all established processes regarding request for onsite service.
  • Maintains awareness of those assigned to support the call queue.
  • Appropriately escalates issues to supervisors.
  • Routes call appriately as requested.
  • Stays current on AV products and solutions serviced by the organization.
  • Leverages remote desk top technology to assist with remote software installations
  • Other related duties as assigned

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