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Remote Technical Support Jobs in Florida (NOW HIRING)

... support. Location ... Remote - USA โ€ข What you'll do: End-to-End Technical Integration Delivery * Lead end-to-end design ...

New

This role provides first-contact remote technical support for network, server, and end-user systems. As the first point of contact for clients, you will be responsible for accurately creating and ...

Field Application Engineer '27

Tampa, FL ยท On-site +1

$53K - $80K/yr

Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel extensively (60-100%) across your assigned region-by car or plane-to deliver hands-on solutions * Conduct ...

Field Application Engineer '27

Jacksonville, FL ยท On-site +1

$53K - $80K/yr

Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel extensively (60-100%) across your assigned region-by car or plane-to deliver hands-on solutions * Conduct ...

Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel extensively (60-100%) across your assigned region-by car or plane-to deliver hands-on solutions * Conduct ...

Informatics Technical Specialist I

Clearwater, FL ยท Remote

$102K/yr

This position, Informatics Technical Specialist I , is remote based out of the East Coast, working ... Support Services DIVISION: CRLB Core Lab LOCATION: United States of America : Remote ADDITIONAL ...

New

Informatics Technical Specialist I

Miami, FL ยท Remote

$106K/yr

This position, Informatics Technical Specialist I , is remote based out of the East Coast, working ... Support Services DIVISION: CRLB Core Lab LOCATION: United States of America : Remote ADDITIONAL ...

New

Informatics Technical Specialist I

Clearwater, FL ยท Remote

$102K/yr

This position, Informatics Technical Specialist I , is remote based out of the East Coast, working ... Support Services DIVISION: CRLB Core Lab LOCATION: United States of America : Remote ADDITIONAL ...

New

Informatics Technical Specialist I

Miami, FL ยท Remote

$106K/yr

This position, Informatics Technical Specialist I , is remote based out of the East Coast, working ... Support Services DIVISION: CRLB Core Lab LOCATION: United States of America : Remote ADDITIONAL ...

New

As a Field Technical Specialist , you will serve as a key field-based technical resource supporting ... Remote (National Role; supporting East or West Region) Travel: Up to or greater than 75%, including ...

Provide technical support including troubleshooting software application issues, data feed ... This is a fully remote opportunity based in Australia. * Must be eligible to work in Australia ...

Provide technical support including troubleshooting software application issues, data feed ... This is a fully remote opportunity based in Australia. * Must be eligible to work in Australia ...

DCIM Support Specialist

FL ยท On-site +1

$79K - $158K/yr

... technical and operational support. Location: This is a remote position with a preference for candidates located within the Pacific Time Zone. Work Schedule: Operating hours are Monday through Friday ...

Customer Support Specialist

Naples, FL ยท On-site +1

$17.75 - $24/hr

Previous professional customer and/or technical support experience * Previous Paychex Flex ... This is a remote position and will require working from home.

Showing results 21-40

Remote Technical Support information

See Florida salary details

$10

$19

$33

How much do remote technical support jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote technical support in Florida is $19.47, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $21.20 per hour, depending on experience, location, and employer.

What is remote technical support?

Remote technical support refers to assistance provided by IT professionals or help desk staff to resolve technical issues without being physically present. Using tools like remote desktop software, chat, email, or phone, specialists can diagnose and fix problems related to software, hardware, or network connectivity. This service is commonly used to support employees, customers, or clients who work from home or at distant locations. Remote technical support improves efficiency, reduces downtime, and often provides faster solutions than in-person visits.

What are the key skills and qualifications needed to thrive as a remote technical support specialist?

To thrive as a Remote Technical Support specialist, you need a solid understanding of troubleshooting hardware and software issues, strong customer service skills, and typically a background in IT or a related field. Familiarity with remote desktop tools, ticketing systems, and certifications like CompTIA A+ are commonly required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve technical problems remotely. These skills ensure efficient support delivery, high customer satisfaction, and smooth operation of IT systems for end users.

What are some common challenges faced by remote technical support professionals, and how can they be managed effectively?

Remote Technical Support professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing multiple support tickets simultaneously, and communicating complex solutions clearly to users with varying technical backgrounds. To manage these challenges effectively, it's important to leverage remote diagnostic tools, maintain strong organizational skills for ticket management, and develop clear, patient communication techniques. Regular training and collaboration with team members can also help in staying updated with new technologies and support practices.

What is the difference between Remote Technical Support vs Remote Customer Service Representative?

AspectRemote Technical SupportRemote Customer Service Representative
Required SkillsTechnical knowledge, troubleshooting, hardware/software supportCommunication skills, problem-solving, product knowledge
CertificationsCompTIA A+, Network+, or similar technical certificationsCustomer service certifications or training often preferred
Work EnvironmentSupport tickets, remote diagnostics, technical issue resolutionHandling customer inquiries, order processing, general support
Industry UsageIT, tech companies, hardware/software providersRetail, telecom, service industries

Remote Technical Support and Remote Customer Service Representative roles both operate remotely but differ mainly in technical expertise and support focus. Technical Support requires specialized technical skills and certifications to troubleshoot hardware and software issues, while Customer Service focuses on communication and general support. Both roles are vital in customer-facing industries but serve different customer needs.

Can I work remotely in technical support?

Yes, many technical support roles are available remotely, allowing employees to assist customers via phone, chat, or email from any location. These jobs often require familiarity with remote communication tools, troubleshooting skills, and sometimes specific certifications, making remote work a common arrangement in the field.

Who is the best company to work for remotely as a remote technical support?

Several companies are known for offering remote technical support roles, including Apple, Dell, and Microsoft, which provide comprehensive training, flexible schedules, and opportunities for career growth. These companies often require strong communication skills and technical knowledge, with roles typically involving troubleshooting hardware and software issues remotely. Job seekers should consider company reputation, benefits, and the specific technical skills required when choosing an employer.

What are the most commonly searched types of Technical Support jobs in Florida?

The most popular types of Technical Support jobs in Florida are:

What are popular job titles related to Remote Technical Support jobs in Florida?

For Remote Technical Support jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Remote Technical Support jobs in Florida look for?

The top searched job categories for Remote Technical Support jobs in Florida are:

What cities in Florida are hiring for Remote Technical Support jobs?

Cities in Florida with the most Remote Technical Support job openings:

Infographic showing various Remote Technical Support job openings in Florida as of August 2026, with employment types broken down into 84% Full Time, 5% Part Time, 7% Contract, and 4% Nights. Highlights an 100% Remote job distribution, with an average salary of $40,488 per year, or $19.5 per hour.

Field Service Eng -Miami

Canon Medical Systems

Miami, FL โ€ข Remote

Other

Re-posted 8 days ago


Job description

ย 

This is a remote, based position in USA.
The selected candidate will be required to live in or near Miami FL.

ย This is a second shift position.

ย 

  • Install medical imaging equipment effectively and efficiently.
  • Completion of installation quality checklist.
  • Perform PM inspections per equipment specifications and standards.
  • Prepare work orders, parts orders, part returns, mileage logs, expense forms, time sheets and other administrative paperwork.
  • Maintain all assigned assets per company P&P.
  • Improve personal productivity by enhancing product knowledge through formal and on the job training.
  • Service and periodic maintenance of diagnostic imaging equipment on multiple products in one modality.
  • Answer technical and applications questions.
  • Capable of installing multiple products in one modality.
  • Maintain excellent customer relations.
  • Maintain accurate and complete documentation.
  • Perform and document FDA testing on assigned products.
  • Keep current with latest technical developments in multiple product lines.
  • Support field service operations with technical knowledge on multiple product lines.
  • Install and maintain equipment in multiple product lines.
  • Demonstrate expertise in multiple products in 1 modality.
  • Develop a higher level of troubleshooting and analytical skills.
  • Personal contacts involve frequent contact with management presenting information or recommendations. Outside requests for non-routine information requiring tact/judgment are handled.
  • Plans own workload.
  • Occasionally supervised; activities are governed by general organizational rules and procedures; much autonomy within established time frames.
  • Work on diversified tasks that involve a range of complex but standardized procedures. Semi-routine duties may involve solving frequent problems within standards or procedures.
  • Position duties involve making frequent decisions and frequent recommendations.
  • Develop service-selling skills.
  • Works directly with eligible external customers in remotely troubleshooting, and when possible, resolving product problems via phone.
  • Collaborates with the Clinical Support Team at the CMSU Solutions Center to analyze and identify solutions to customer issues using product knowledge and remote tools.
  • Escalates technical issues and inquiries, as needed.
  • Provides remote technical support and recommendations on products within a specific imaging modality to internal customers using product knowledge and field experience.
  • Monitors and analyzes service alerts from customer scanners and resolves or escalates as appropriate
  • Contributes to and generates knowledge articles per P&P.