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Remote Technical Support Jobs in Florida (NOW HIRING)

Real Time Technologies Inc

Client Support Technician

Miami, FL · On-site +1

$18.90/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Provide technical assistance and support for incoming calls, email, and internal messaging ... Use of remote desktop software to resolve customer issues * Track detailed information on client ...

YO AI Labs

AI Consulting Expert - Remote

Miami, FL · Remote

$100 - $200/hr

Collaborate remotely with project teams to support continuous AI improvement. Required Skills ... Technical & Report Writing * Business Communication * Content Review & Editing * Data ...

Cyclops Inc

Technical Program Manager (Remote)

Miami, FL · On-site +1

$123K - $159K/yr

Fully Remote. We're open to candidates based within U.S. Eastern Time or Central European Time ... Support partner invoicing workflows, operational readiness, and ongoing partner lifecycle ...

Carrier

Critical Systems Service Support Engineer

FL · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote US, Must be permanent US resident. Visa sponsorship not available. Essential Functions ... Provide technical support for the Branch Offices on an as needed basis. * Develop or assist in the ...

SOSi

Technical Instructor

Doral, FL · Remote

SOSi is seeking a Technical Instructor to support mission requirements for a structured approach to ... Host remote training materials, provide access to self-paced learning modules, and facilitate ...

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All JobsTechnical Support JobsRemote Technical Support JobsRemote Technical Support Jobs in Florida

Remote Technical Support information

See Florida salary details

$10

$19

$33

How much do remote technical support jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote technical support in Florida is $19.47, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $21.20 per hour, depending on experience, location, and employer.

What is remote technical support?

Remote technical support refers to assistance provided by IT professionals or help desk staff to resolve technical issues without being physically present. Using tools like remote desktop software, chat, email, or phone, specialists can diagnose and fix problems related to software, hardware, or network connectivity. This service is commonly used to support employees, customers, or clients who work from home or at distant locations. Remote technical support improves efficiency, reduces downtime, and often provides faster solutions than in-person visits.

What are the key skills and qualifications needed to thrive as a remote technical support specialist?

To thrive as a Remote Technical Support specialist, you need a solid understanding of troubleshooting hardware and software issues, strong customer service skills, and typically a background in IT or a related field. Familiarity with remote desktop tools, ticketing systems, and certifications like CompTIA A+ are commonly required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve technical problems remotely. These skills ensure efficient support delivery, high customer satisfaction, and smooth operation of IT systems for end users.

What are some common challenges faced by remote technical support professionals, and how can they be managed effectively?

Remote Technical Support professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing multiple support tickets simultaneously, and communicating complex solutions clearly to users with varying technical backgrounds. To manage these challenges effectively, it's important to leverage remote diagnostic tools, maintain strong organizational skills for ticket management, and develop clear, patient communication techniques. Regular training and collaboration with team members can also help in staying updated with new technologies and support practices.

What is the difference between Remote Technical Support vs Remote Customer Service Representative?

AspectRemote Technical SupportRemote Customer Service Representative
Required SkillsTechnical knowledge, troubleshooting, hardware/software supportCommunication skills, problem-solving, product knowledge
CertificationsCompTIA A+, Network+, or similar technical certificationsCustomer service certifications or training often preferred
Work EnvironmentSupport tickets, remote diagnostics, technical issue resolutionHandling customer inquiries, order processing, general support
Industry UsageIT, tech companies, hardware/software providersRetail, telecom, service industries

Remote Technical Support and Remote Customer Service Representative roles both operate remotely but differ mainly in technical expertise and support focus. Technical Support requires specialized technical skills and certifications to troubleshoot hardware and software issues, while Customer Service focuses on communication and general support. Both roles are vital in customer-facing industries but serve different customer needs.

Can I work remotely in technical support?

Yes, many technical support roles are available remotely, allowing employees to assist customers via phone, chat, or email from any location. These jobs often require familiarity with remote communication tools, troubleshooting skills, and sometimes specific certifications, making remote work a common arrangement in the field.

Who is the best company to work for remotely as a remote technical support?

Several companies are known for offering remote technical support roles, including Apple, Dell, and Microsoft, which provide comprehensive training, flexible schedules, and opportunities for career growth. These companies often require strong communication skills and technical knowledge, with roles typically involving troubleshooting hardware and software issues remotely. Job seekers should consider company reputation, benefits, and the specific technical skills required when choosing an employer.

What are the most commonly searched types of Technical Support jobs in Florida?

The most popular types of Technical Support jobs in Florida are:

What are popular job titles related to Remote Technical Support jobs in Florida?

For Remote Technical Support jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Remote Technical Support jobs in Florida look for?

The top searched job categories for Remote Technical Support jobs in Florida are:

What cities in Florida are hiring for Remote Technical Support jobs?

Cities in Florida with the most Remote Technical Support job openings:

Remote Technical Support jobs near you
Infographic showing various Remote Technical Support job openings in Florida as of August 2026, with employment types broken down into 84% Full Time, 5% Part Time, 7% Contract, and 4% Nights. Highlights an 100% Remote job distribution, with an average salary of $40,488 per year, or $19.5 per hour.

Technical Sales Representative - Work From Home In Boca Raton, FL

Next Step Systems

Boca Raton, FL • On-site, Remote

Full-time

Medical, Retirement, PTO

Re-posted 11 days ago

Job description

Technical Sales Representative - Work From Home In Boca Raton, FL
This Technical Sales Representative position is responsible for creating new clients/leads as well as adding services to existing clients. Services include but are not limited to Data Center, Unified Communications, Disaster Recovery, Network Security, Anything as a Service (Xaas). This position is 100% Remote and only open for local candidates in the Boca Raton, FL area.
Technical Sales Representative Responsibilities:
- Business Development and Sales: Be responsible for locating new opportunities for the company by visiting existing and new customers.
- Client Relationships: Must be responsive to the customers' needs and follow through on all aspects of request, both written and verbal. Make presentations to various groups as needed.
- Technical Support: As needed, act as technical representative to the customer during the initial contact.
- Customer Management: Has direct contact with people of all levels, both internally and externally, and works with appropriate business groups. Will do other duties as assigned.
- Travel is primarily during the business day, although out-of-the-area and overnight travel may be expected. Some of the travel may be international.
Technical Sales Representative Qualifications:
- B.S. in business/technical/sales or equivalent in education and experience.
- Experience with the following is required: Sales Capacity, Personal Effectiveness/Credibility, Project Management, Client Relationship, Communication Proficiency, Teamwork Orientation, Technical Capacity, and Time Management.
-IT Sales experience is a big plus.
Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Boca Raton FL Jobs, Technical Sales Representative, Sales, Project Management, Client Relationship, Time Management, IT Sales, Tech Manager, Remote, Work From Home, Florida Recruiters, Information Technology Jobs, IT Jobs, Florida Recruiting
Looking to hire for similar positions in Boca Raton, FL or in other cities? Our IT recruiting agencies and staffing companies can help.
We help companies that are looking to hire Technical Sales Representatives for jobs in Boca Raton, Florida and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630-428-0600 ext. 11 or email us at jobs@nextstepsystems.com. Click here to submit your resume for this job and others.
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