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Desktop Imaging Engineer Jobs in Florida (NOW HIRING)

Service Global, Inc

Desktop Engineer L1

Orlando, FL · On-site

Manage desktop device (hardware, software, and connectivity) incidents through to resolution ... Experience in imaging Windows 11 imaging/reimaging experience using Pxe boot. * Worked on software ...

King Risk Partners

IT Systems Engineer

Gainesville, FL

$55K - $70K/yr

Backup / Imaging * PC inventory management * Telephony * Remote Desktop Administration - RDP, Kaseya Education and/or Work Experience Requirements * High School Diploma * Network Engineer Status

New

Butler America Aerospace

Senior IT Technician

Palm Bay, FL · On-site

$31 - $36/hr

Experience: * 2-5 years of broad IT support experience in a manufacturing, engineering, or similar industrial environment Technical Skills: * Desktop / laptop / imaging / PCaaS lifecycle * Networking ...

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Desktop Imaging Engineer information

What are some common challenges faced by desktop imaging engineers during large-scale deployments?

Desktop Imaging Engineers often encounter challenges such as hardware compatibility issues, network bandwidth limitations during mass image deployments, and ensuring uniformity across diverse device models. Troubleshooting driver conflicts and managing last-minute updates or software patches can also impact timelines. Collaboration with IT support, network teams, and end users is essential to promptly resolve issues and maintain a smooth deployment process.

What does a desktop imaging engineer do?

A Desktop Imaging Engineer is responsible for creating, maintaining, and deploying standardized operating system images across an organization’s computers. Their work ensures that all company devices have the necessary software, security updates, and configurations for efficient and secure operation. They often use tools like Microsoft SCCM, MDT, or similar platforms to automate image deployment, troubleshoot issues, and support large-scale rollouts. This role is crucial for IT departments to manage endpoints effectively, reduce setup time, and maintain compliance with organizational standards.

What are the key skills and qualifications needed to thrive as a desktop imaging engineer?

A Desktop Imaging Engineer should have expertise in operating system deployment, scripting (such as PowerShell), and experience with imaging tools like Microsoft MDT or SCCM, often supported by a degree in IT or related certifications. Familiarity with endpoint management platforms, automation tools, and troubleshooting hardware and software issues is typically required. Strong problem-solving skills, attention to detail, and effective communication are valuable soft skills in this role. These abilities ensure efficient and consistent workstation deployments, supporting organizational productivity and minimizing technical downtime.

What is the difference between Desktop Imaging Engineer vs Desktop Support Technician?

AspectDesktop Imaging EngineerDesktop Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentImaging labs, deployment sites, IT departmentsHelp desks, user offices, on-site support
Primary ResponsibilitiesCreating and deploying system images, OS installationsTroubleshooting hardware/software issues, user support
Industry UsageIT departments in corporate, government, educationIT support teams across various industries

The Desktop Imaging Engineer focuses on creating and deploying system images and operating system setups, while the Desktop Support Technician provides direct user support and troubleshooting. Both roles require similar certifications but differ mainly in scope and daily tasks.

What are popular job titles related to Desktop Imaging Engineer jobs in Florida? For Desktop Imaging Engineer jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Desktop Imaging Engineer jobs in Florida look for? The top searched job categories for Desktop Imaging Engineer jobs in Florida are:
What cities in Florida are hiring for Desktop Imaging Engineer jobs? Cities in Florida with the most Desktop Imaging Engineer job openings:
Desktop Imaging Engineer jobs near you

Desktop Engineer L1

Service Global, Inc

Orlando, FL • On-site

Full-time

Posted 29 days ago

Job description

Responsibilities:
  • Manage desktop device (hardware, software, and connectivity) incidents through to resolution.
  • Manage IMAC and deskside support services.
  • Manage hard- and soft-break fix services for laptops and desktops.
  • Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on desktop (field user) devices for their entire lifecycle (including the remote management of desktop devices using appropriate tools).
  • Support, manage, optimize, and maintain the configuration and installation of the desktop to include, but not be limited to, patch updates and hardware replacements with spares provided by the vendor.
  • Analyze service desk calls for desktop devices and incident data to identify and advise customers of any potential user training requirements and automation.
  • Ensure that each desktop device is installed with the appropriate desktop image.
  • Manage desktop device (hardware and software) incidents through to resolution.
  • Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements
  • Provide VIP support for deskside issues per contract and be the point of contact at the site for all IT-related issues if no other IT support team is available, like for MI calls.
Requirements:
  • Knowledge and experience on Windows 7 OS.
  • Experience in imaging Windows 11 imaging/reimaging experience using Pxe boot.
  • Worked on software installation using SCCM, Software Center, and manually.
  • Needed hands-on experience replacing batteries and working with Dell technicians on hardware break-fix.
  • Experience using Intune, AD, BitLocker.
  • Experience in Outlook administration.
  • Experience in Humanscale troubleshooting.
  • Experience working in places that are engineering firms, large companies.
  • Minimum 3-5 years of experience.
  • Good to have knowledge in AD and smart hands-and-feet support.
  • Good to have knowledge and experience of supporting MAC devices and tablets
  • Experience with Service management tool-e.g., ServiceNow
  • Should have good expertise on EUC tools, remote support tools, MS Office, and Outlook.
  • It is preferable to have a good understanding of Lync, VPN, and mobile device support.
  • Should be aware of ITIL process of Incident, Change, Problem, Service Request and related activities like spare and buffer stock management
  • Associate degree (A.A.) or equivalent from a three-year college or technical school with an emphasis in electronics is required; Bachelor's Degree preferred.

Mandatory Skills
Desktop/End-User Support/Break-fix/Desk-side/Basic Networking Skills/Windows, macOS, Hardware Troubleshooting (Laptops, Printers, Mobile Devices), IT Service Desk/Incident Management, Network & Compute Support, Software Installation & Upgrades, ITIL/IMAC

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