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Technical Service Manager Jobs (NOW HIRING)

Technical Service Manager

Concord, NC

$108K - $108K/yr

The Technical Service Manager (TSM) handles all the technical support functions for their area on behalf of FMC. This person works closely with the sales team and the regional sales leadership in the ...

Technical Service Manager

Alexandria, LA

$106K - $107K/yr

The Technical Service Mgr supports internal and external customers who install, repair, and maintain heating and air-conditioning systems for an assigned geographical region. The Technical Service ...

Technical Service Manager

Beaumont, TX

$109K - $110K/yr

The Technical Service Mgr supports internal and external customers who install, repair, and maintain heating and air-conditioning systems for an assigned geographical region. The Technical Service ...

Technical Service Manager

Beaumont, TX

$109K - $110K/yr

The Technical Service Mgr supports internal and external customers who install, repair, and maintain heating and air-conditioning systems for an assigned geographical region. The Technical Service ...

Technical Service Manager

Lake Charles, LA

$106K - $106K/yr

The Technical Service Mgr supports internal and external customers who install, repair, and maintain heating and air-conditioning systems for an assigned geographical region. The Technical Service ...

Technical Service Manager

Shreveport, LA

$94K - $94K/yr

The Technical Service Mgr supports internal and external customers who install, repair, and maintain heating and air-conditioning systems for an assigned geographical region. The Technical Service ...

Technical Service Manager

Tyler, TX

$94K - $94K/yr

The Technical Service Mgr supports internal and external customers who install, repair, and maintain heating and air-conditioning systems for an assigned geographical region. The Technical Service ...

Technical Service Manager

Shreveport, LA

$94K - $94K/yr

The Technical Service Mgr supports internal and external customers who install, repair, and maintain heating and air-conditioning systems for an assigned geographical region. The Technical Service ...

TECHNICAL SERVICE MANAGER

Miami, FL

$110K - $111K/yr

The Technical Service Manager supports internal and external customers who install / repair and maintain heating and air-conditioning systems including conducting training. This person routinely ...

TECHNICAL SERVICE MANAGER

Miami, FL

$110K - $111K/yr

The Technical Service Manager supports internal and external customers who install / repair and maintain heating and air-conditioning systems including conducting training. This person routinely ...

TECHNICAL SERVICE MANAGER

Sanford, FL

$104K - $104K/yr

The Technical Service Manager supports internal and external customers who install / repair and maintain heating and air-conditioning systems including conducting training. This person routinely ...

TECHNICAL SERVICE MANAGER

Sanford, FL

$104K - $104K/yr

The Technical Service Manager supports internal and external customers who install / repair and maintain heating and air-conditioning systems including conducting training. This person routinely ...

Technical Service Manager

Concord, NC

$108K - $108K/yr

The Technical Service Manager (TSM) handles all the technical support functions for their area on behalf of FMC. This person works closely with the sales team and the regional sales leadership in the ...

The Regional Technical Service Manager supports internal and external customers who install / repair and maintain heating and air-conditioning systems including conducting training. This person ...

TECHNICAL SERVICE MANAGER

Miami, FL · On-site

$110K - $111K/yr

The Technical Service Manager supports internal and external customers who install / repair and maintain heating and air-conditioning systems including conducting training. This person routinely ...

TECHNICAL SERVICE MANAGER

Sanford, FL · On-site

$104K - $104K/yr

The Technical Service Manager supports internal and external customers who install / repair and maintain heating and air-conditioning systems including conducting training. This person routinely ...

Technical Service Manager

Columbia, MD · On-site

$138K - $190K/yr

The successful individual will provide technical service, develop technical proposals, and support ... Ability to present data, findings, and technical proposals to all levels of customer management.

We are looking for a Technical Service Manager to join our Chicago Lab in Chicago, IL. In this role, you will serve as a trusted technical partner to customers working at the forefront of quantum ...

The Regional Technical Service Manager supports internal and external customers who install / repair and maintain heating and air-conditioning systems including conducting training. This person ...

Technical Service Manager

Columbia, MD · On-site

$138K - $190K/yr

The successful individual will provide technical service, develop technical proposals, and support ... Ability to present data, findings, and technical proposals to all levels of customer management.

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Technical Service Manager information

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$62.5K

$117.5K

How much do technical service manager jobs pay per year?

As of Jul 31, 2026, the average yearly pay for technical service manager in the United States is $113,209.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What is a Technical Service Manager?

A Technical Service Manager is a professional responsible for overseeing technical support teams and ensuring that customer service requests and technical issues are resolved efficiently. They act as the bridge between customers and technical staff, helping to diagnose problems, implement solutions, and maintain high service standards. Technical Service Managers also coordinate training, manage service contracts, and work to improve processes for better client satisfaction. Their role is crucial in organizations that rely on technology to deliver products or services, as they ensure smooth operations and ongoing support.

What are the key skills and qualifications needed to thrive as a Technical Service Manager, and why are they important?

To thrive as a Technical Service Manager, you need strong technical expertise in your industry, experience in service management, and often a relevant degree such as in engineering or information technology. Familiarity with customer relationship management (CRM) systems, IT service management (ITSM) tools like ServiceNow, and certifications such as ITIL are typically required. Leadership, problem-solving, and effective communication are crucial soft skills for managing teams and client expectations. These skills and qualifications are essential for delivering high-quality technical support, maintaining customer satisfaction, and driving continuous service improvement.

What does a technical service manager do?

A technical service manager oversees technical support and service operations within an organization, ensuring customer issues are resolved efficiently. They coordinate between technical teams and clients, manage service delivery, and often require knowledge of technical systems, troubleshooting skills, and leadership abilities.

What is the difference between Technical Service Manager vs Service Engineer?

AspectTechnical Service ManagerService Engineer
CredentialsTypically requires a bachelor's degree in engineering or related field; certifications like PMP or technical certifications are commonUsually holds a technical diploma or associate degree; certifications depend on industry, such as HVAC or IT certifications
Work EnvironmentLeads teams, manages client relationships, oversees service operations, often in office and field settingsPerforms hands-on technical work, troubleshooting, and repairs, primarily in the field or on-site
Employer & Industry UsageUsed in manufacturing, IT, HVAC, and industrial sectors for service management rolesCommon in technical, industrial, and engineering sectors for field service roles

The Technical Service Manager focuses on overseeing service teams, managing client relationships, and ensuring service quality. In contrast, the Service Engineer performs direct technical work, troubleshooting, and repairs. Both roles require technical knowledge, but the manager role emphasizes leadership and coordination, while the engineer role emphasizes hands-on technical skills.

What engineering jobs pay $500,000?

Engineering roles such as senior petroleum engineers, aerospace engineers, and engineering directors can earn $500,000 or more annually, especially with extensive experience, advanced certifications, and leadership responsibilities. High-paying positions often require specialized skills, management experience, and work in industries like oil and gas, aerospace, or technology.

How much do technical support managers make in the US?

Technical Service Managers in the US typically earn an average salary ranging from $70,000 to $120,000 annually, depending on experience, industry, and location. They often oversee technical support teams, manage service delivery, and require strong technical and leadership skills.

What are some common challenges a Technical Service Manager faces when balancing customer expectations with technical limitations?

Technical Service Managers often encounter situations where customer demands exceed what is technically feasible within current resources or timelines. Balancing these expectations requires strong communication skills to set realistic goals, as well as a deep understanding of both the product and the customer’s needs. They must work closely with engineering, support, and sales teams to find workable solutions and ensure transparency throughout the process. Successfully navigating these challenges is key to maintaining client satisfaction and fostering long-term business relationships.

What does a technical manager do?

A Technical Service Manager oversees technical support and service operations within an organization, ensuring customer issues are resolved efficiently. They coordinate between technical teams, manage service delivery, and often require technical expertise, certifications, and strong communication skills to meet service standards and improve client satisfaction.
More about Technical Service Manager jobs
What cities are hiring for Technical Service Manager jobs? Cities with the most Technical Service Manager job openings:
What are the most commonly searched types of Technical Service jobs? The most popular types of Technical Service jobs are:
What states have the most Technical Service Manager jobs? States with the most job openings for Technical Service Manager jobs include:
Infographic showing various Technical Service Manager job openings in the United States as of July 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $113,209 per year, or $54.4 per hour.

Technical Service Manager

Fmc

Concord, NC

$108K - $108K/yr

Full-time

Re-posted 22 days ago


Job description

FMC Corporation is a global leader in agricultural sciences, driven by our purpose: Innovation for Agriculture. Solutions for the Planet. We are passionate about the power of science to solve agriculture's biggest challenges. With one of the most productive and diversified pipelines in the industry, FMC is delivering cutting-edge and next-generation crop protection technologies - including Dodhylex active, Isoflex active, rimisoxafen, and fluindapyr - to help farmers increase the productivity and resilience of their land. Our employees are at the heart of this innovation. We're looking for bold thinkers and collaborative doers. At FMC, your ideas matter. From day one, you'll contribute to meaningful work that drives progress in agriculture, supported by a culture that values integrity, safety, respect, and results. Join us in advancing the future of agriculture. Together, we're building a more resilient planet - one innovation at a time.

External Overview:

FMC Corporation is a leading specialty company focused on agricultural technologies. FMC provides innovative and cost-effective solutions to enhance crop yield and quality by controlling a broad spectrum of insects, weeds and disease, as well as in non-agricultural markets for pest control.

FMC is a globally diverse organization that offers its employees exciting opportunities to work on challenging projects that are important to the achievement of our strategic objectives. Your education and professional experience are valued and put to use from day one. Your success at completing key initiatives can result in a varied, progressive, and fulfilling career with FMC.

With a corporate culture of innovation, integrity, responsibility, and customer intimacy, we foster "The Right Chemistry" in everything we do. We are looking for people to join us in creating, developing, and improving our products, our processes, and our markets. If you are ready to make a difference every day, FMC is ready to talk to you.

Function Overview:

The Technical Service Manager (TSM) handles all the technical support functions for their area on behalf of FMC. This person works closely with the sales team and the regional sales leadership in the region. The research testing funds to the universities flow through the Technical Services Manager as does training presentations, localized sales tools and customer complaints. The TSM collaborates closely with the other technical support personnel outside the local geography as well as the marketing,regulatory and product development groups. The TSM will work closely with the Regional Technical Manager to ensure the technical focus of the region is in harmony with the technical focus across the North America Crop Business.

Responsibilities:

  • Maintain strong technical knowledge of commercial agriculture, new technologies and competitive chemistries & positioning impacting the business
  • Build and maintain strong working relationships with university extension personnel and other important influencers in the territory to ensure they are adequately prepared to recommend FMC products upon launch and that FMC and our products are represented fairly in publications and in live field and industry events
  • Develop, execute & supervise appropriate support activities aligned with key initiatives as outlined in the annual FMC Goals and Objectives
  • Work hand in hand with Product Development teammates to ensure testing programs are aligned with market trends and that the Technical Service Manager is well educated regarding development projects as launch time approaches
  • Manage expenses, service to sales dollars & product demo budget consistent & aligned with key regional initiatives
  • Provide technical product training & give regional guidance on complaint handling and assist Field Sales Representatives (FSRs) in complaint calls where necessary for agronomic expertise, problem diagnosis, and input on resolution.
  • Manage, implement & supervise research testing funds and influence trial plans through the grant-in-aid (GIA) budget that are aligned with regional sales and marketing objectives
  • Develop various training modules & take the lead in providing technical consulting & training to internal & external groups. Focus on new product launches & leading the technical transfer of information to sales teams & key customer groups
  • Provide necessary proof of validation using sound data and information for label updates, amendments and assist regulatory department with label use instructions
  • Produce sales tools such as newsletters, technical recommendation sheets and other sales collateral
  • Carefully review, edit and approve technical, sales, marketing and or advertising communications
  • Continue to strengthen the communication between other regional technical support groups and internal functional groups
  • Analyze regional agronomic trends and provide strategic recommendations to leadership.
  • Mentor and coach junior Technical Service Representatives.

Required Education:

  • MS in Entomology, Plant Pathology/Physiology, Weed Science, Agronomy or other agricultural/related science or equivalent experience
  • PhD preferred

Qualifications:

  • 5+ years' experience in technical support, selling chemical crop protection, seed or agronomy services
  • Certified Crop Advisor or equivalent certification desired
  • Excellent speaking, writing, and computer skills
  • Working knowledge of ARM
  • Capable of designing protocols and research projects that creatively and effectively demonstrate the features and benefits of agronomic inputs. Key contributor on complex projects
  • Proven ability to effectively transfer technically complex information to an audience with more limited technical expertise
  • Demonstrated ability to operate effectively under pressure, navigate contentious situations and resolve conflict
  • Ability to build and sustain strong business relationships with customers and teammates.
  • Demonstrated ability to make decisions under minimum supervision; occasionally makes decisions of a complex nature within operating guidelines
  • Ability to develop and service business relationships with agronomy staff of key retail accounts
  • Demonstrated ability to make independent judgments with review from management; makes decisions of a complex nature where independent judgment and creativity are required
  • Demonstrated ability to effectively negotiate with customers, teammates and management
  • Experience leading projects or special assignment involving work outside the area/region
  • Recognition as a valuable technical resource to others within the sales organization
  • Demonstrated independence in leading projects
  • Ability to live within the TS region to effectively service Sales and customer needs and other requirements of the role.

FMC is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace where all individuals are treated with respect and dignity. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected status. Employment decisions at FMC are based on business needs, job requirements, and individual qualifications. We value diversity and strive to ensure that our hiring and employment practices support a work environment that is free from discrimination and harassment.