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Technical Service Manager Jobs (NOW HIRING)

InstantServe LLC

Technical Service Manager

Chicago, IL · On-site

$119K - $120K/yr

Technical Service Manager Location: Chicago, Illinois, United States Duration: Full time permanent $90k- $100 K Position Summary The Technical Service Manager leads the technical interface with key ...

Fmc

Technical Service Manager

Concord, NC

$108K - $108K/yr

The Technical Service Manager (TSM) handles all the technical support functions for their area on behalf of FMC. This person works closely with the sales team and the regional sales leadership in the ...

Daikin

Technical Service Manager

Tyler, TX · On-site

$94K - $94K/yr

The Technical Service Mgr supports internal and external customers who install, repair, and maintain heating and air-conditioning systems for an assigned geographical region. The Technical Service ...

Daikin

Technical Service Manager

Alexandria, LA

$106K - $107K/yr

The Technical Service Mgr supports internal and external customers who install, repair, and maintain heating and air-conditioning systems for an assigned geographical region. The Technical Service ...

Daikin

Technical Service Manager

Beaumont, TX

$109K - $110K/yr

The Technical Service Mgr supports internal and external customers who install, repair, and maintain heating and air-conditioning systems for an assigned geographical region. The Technical Service ...

Daikin

Technical Service Manager

Beaumont, TX

$109K - $110K/yr

The Technical Service Mgr supports internal and external customers who install, repair, and maintain heating and air-conditioning systems for an assigned geographical region. The Technical Service ...

Daikin

Technical Service Manager

Lake Charles, LA

$106K - $106K/yr

The Technical Service Mgr supports internal and external customers who install, repair, and maintain heating and air-conditioning systems for an assigned geographical region. The Technical Service ...

Daikin

Technical Service Manager

Alexandria, LA

$106K - $107K/yr

The Technical Service Mgr supports internal and external customers who install, repair, and maintain heating and air-conditioning systems for an assigned geographical region. The Technical Service ...

Daikin

Technical Service Manager

Shreveport, LA

$94K - $94K/yr

The Technical Service Mgr supports internal and external customers who install, repair, and maintain heating and air-conditioning systems for an assigned geographical region. The Technical Service ...

Daikin

Technical Service Manager

Tyler, TX · On-site

$94K - $94K/yr

The Technical Service Mgr supports internal and external customers who install, repair, and maintain heating and air-conditioning systems for an assigned geographical region. The Technical Service ...

Daikin

Technical Service Manager

Shreveport, LA

$94K - $94K/yr

The Technical Service Mgr supports internal and external customers who install, repair, and maintain heating and air-conditioning systems for an assigned geographical region. The Technical Service ...

Daikin

TECHNICAL SERVICE MANAGER

Miami, FL

$110K - $111K/yr

The Technical Service Manager supports internal and external customers who install / repair and maintain heating and air-conditioning systems including conducting training. This person routinely ...

Daikin

TECHNICAL SERVICE MANAGER

Miami, FL

$110K - $111K/yr

The Technical Service Manager supports internal and external customers who install / repair and maintain heating and air-conditioning systems including conducting training. This person routinely ...

Assa Abloy

Technical Service Manager

Wyomissing, PA · On-site

$111K - $111K/yr

Job Summary The Technical Service Manager is responsible for leading the delivery of high-touch, expert-level technical support for a premium luxury hardware brand. This role oversees technical ...

Daikin

TECHNICAL SERVICE MANAGER

Sanford, FL

$104K - $104K/yr

The Technical Service Manager supports internal and external customers who install / repair and maintain heating and air-conditioning systems including conducting training. This person routinely ...

Fmc

Technical Service Manager

Concord, NC

$108K - $108K/yr

The Technical Service Manager (TSM) handles all the technical support functions for their area on behalf of FMC. This person works closely with the sales team and the regional sales leadership in the ...

Daikin

TECHNICAL SERVICE MANAGER

Miami, FL · On-site

$110K - $111K/yr

The Technical Service Manager supports internal and external customers who install / repair and maintain heating and air-conditioning systems including conducting training. This person routinely ...

Rentokil

Technical Service Manager

Philadelphia, PA

$117K - $117K/yr

... Technical Account Managers and National Account Managers to drive Actions and Recommendation resolution by RTX and Customers. * Works collaboratively with Branch leaders to resolve service quality ...

Bluefors

Technical Service Manager

Chicago, IL

$110K - $150K/yr

We are looking for a Technical Service Manager to join our Chicago Lab in Chicago, IL. In this role, you will serve as a trusted technical partner to customers working at the forefront of quantum ...

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Technical Service Manager information

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$62.5K

$117.5K

How much do technical service manager jobs pay per year?

As of Jul 30, 2026, the average yearly pay for technical service manager in the United States is $113,209.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What is a Technical Service Manager?

A Technical Service Manager is a professional responsible for overseeing technical support teams and ensuring that customer service requests and technical issues are resolved efficiently. They act as the bridge between customers and technical staff, helping to diagnose problems, implement solutions, and maintain high service standards. Technical Service Managers also coordinate training, manage service contracts, and work to improve processes for better client satisfaction. Their role is crucial in organizations that rely on technology to deliver products or services, as they ensure smooth operations and ongoing support.

What are the key skills and qualifications needed to thrive as a Technical Service Manager, and why are they important?

To thrive as a Technical Service Manager, you need strong technical expertise in your industry, experience in service management, and often a relevant degree such as in engineering or information technology. Familiarity with customer relationship management (CRM) systems, IT service management (ITSM) tools like ServiceNow, and certifications such as ITIL are typically required. Leadership, problem-solving, and effective communication are crucial soft skills for managing teams and client expectations. These skills and qualifications are essential for delivering high-quality technical support, maintaining customer satisfaction, and driving continuous service improvement.

What does a technical service manager do?

A technical service manager oversees technical support and service operations within an organization, ensuring customer issues are resolved efficiently. They coordinate between technical teams and clients, manage service delivery, and often require knowledge of technical systems, troubleshooting skills, and leadership abilities.

What is the difference between Technical Service Manager vs Service Engineer?

AspectTechnical Service ManagerService Engineer
CredentialsTypically requires a bachelor's degree in engineering or related field; certifications like PMP or technical certifications are commonUsually holds a technical diploma or associate degree; certifications depend on industry, such as HVAC or IT certifications
Work EnvironmentLeads teams, manages client relationships, oversees service operations, often in office and field settingsPerforms hands-on technical work, troubleshooting, and repairs, primarily in the field or on-site
Employer & Industry UsageUsed in manufacturing, IT, HVAC, and industrial sectors for service management rolesCommon in technical, industrial, and engineering sectors for field service roles

The Technical Service Manager focuses on overseeing service teams, managing client relationships, and ensuring service quality. In contrast, the Service Engineer performs direct technical work, troubleshooting, and repairs. Both roles require technical knowledge, but the manager role emphasizes leadership and coordination, while the engineer role emphasizes hands-on technical skills.

What engineering jobs pay $500,000?

Engineering roles such as senior petroleum engineers, aerospace engineers, and engineering directors can earn $500,000 or more annually, especially with extensive experience, advanced certifications, and leadership responsibilities. High-paying positions often require specialized skills, management experience, and work in industries like oil and gas, aerospace, or technology.

How much do technical support managers make in the US?

Technical Service Managers in the US typically earn an average salary ranging from $70,000 to $120,000 annually, depending on experience, industry, and location. They often oversee technical support teams, manage service delivery, and require strong technical and leadership skills.

What are some common challenges a Technical Service Manager faces when balancing customer expectations with technical limitations?

Technical Service Managers often encounter situations where customer demands exceed what is technically feasible within current resources or timelines. Balancing these expectations requires strong communication skills to set realistic goals, as well as a deep understanding of both the product and the customer’s needs. They must work closely with engineering, support, and sales teams to find workable solutions and ensure transparency throughout the process. Successfully navigating these challenges is key to maintaining client satisfaction and fostering long-term business relationships.

What does a technical manager do?

A Technical Service Manager oversees technical support and service operations within an organization, ensuring customer issues are resolved efficiently. They coordinate between technical teams, manage service delivery, and often require technical expertise, certifications, and strong communication skills to meet service standards and improve client satisfaction.
More about Technical Service Manager jobs
What cities are hiring for Technical Service Manager jobs? Cities with the most Technical Service Manager job openings:
What are the most commonly searched types of Technical Service jobs? The most popular types of Technical Service jobs are:
What states have the most Technical Service Manager jobs? States with the most job openings for Technical Service Manager jobs include:
Technical Service Manager jobs near you
Infographic showing various Technical Service Manager job openings in the United States as of July 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $113,209 per year, or $54.4 per hour.

Technical Service Manager

InstantServe LLC

Chicago, IL • On-site

$119K - $120K/yr

Full-time

Re-posted 28 days ago

Job description

Technical Service Manager
Location: Chicago, Illinois, United States
Duration: Full time permanent
$90k- $100 K
Position Summary
The Technical Service Manager leads the technical interface with key customers in the wide web flexographic and gravure printing segments. Specializing in water-based and solvent-based inks and coatings, this role oversees technical support, manages customer relationships, and ensures successful product implementation and performance. Drive technical excellence, support business growth, and deliver high customer satisfaction through expert service and collaboration with internal and external teams.
Key Responsibilities
Manage and lead technical support for wide web flexo and gravure customers, optimizing water- and solvent-based product lines.
Oversee on-site troubleshooting, ink optimization, and product performance evaluations.
Coordinate and lead press trials, product introductions, and technical audits at customer facilities.
Collaborate with R&D, sales, manufacturing, and regulatory teams to deliver tailored technical solutions.
Develop and implement technical service strategies to drive customer retention, growth, and innovation.
Build strong relationships with key customer stakeholders as the primary technical point of contact.
Provide guidance and mentorship to technical representatives or field service personnel.
Maintain detailed technical documentation, service reports, and communication logs for proactive issue resolution and continuous improvement.
Ensure compliance with safety, environmental, and regulatory standards, including solvent handling, emissions, and product stewardship.
Qualifications
Education: Bachelor's degree in Chemistry, Printing Technology, Engineering, or related technical field preferred.
Experience:
5+ years in a technical role supporting wide web flexographic and/or gravure printing.
Proven experience with water-based and solvent-based inks and coatings in flexible packaging.
Ability to lead customer-facing technical engagements and manage projects independently.
Strong knowledge of pressroom processes, ink/substrate interactions, drying systems, and surface treatments.
Expertise in color matching, print troubleshooting, and print defect analysis.
Excellent communication, customer service, and cross-functional collaboration skills.
Willingness to travel frequently (up to 70%) to customer sites, manufacturing plants, and regional meetings.
Preferred Skills
Experience with color management systems (e.g., X-Rite).
Understanding of lamination, coating, and post-print converting processes.
Familiarity with VOC compliance, safety protocols, and industry regulations.
Screening Questions
Do you have experience working with packaging materials and inks in a manufacturing setting?
Have you successfully resolved technical issues related to packaging or inks in previous roles?
Have you received direct feedback from customers on packaging or ink performance?
Have you worked with cross-functional teams to implement technical solutions?
Are you familiar with current trends and advancements in the packaging and inks industry?
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About InstantServe

Sourced by ZipRecruiter

InstantServe provides a one-stop solution to all Healthcare, IT/Non-IT Staffing needs. Established in 2016, InstantServe is a strong workforce of over 100+ go-getters with a demonstrated background in IT/Non-IT service. We are a nationally certified SBE from the Department of Administration (State of PA). As a proud Minority Woman Owned Small Business Enterprise (M/WBE), InstantServe boasts of a strong team of professionals who have extensive experience catering to several Federal, Public, Commercial, and Healthcare Clients which includes 26 States and 46 government agencies. InstantServe is a client-centric organization that offers cost-effective and reliable solutions. Client satisfaction is sacrosanct! Our team strives to provide the best staffing and IT solutions to take your business to the next level.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Wayne, PA, US

Year founded

2016

Social media

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