AJINOMOTO
AJINOMOTO

60 Ajinomoto Technical Service Manager Jobs Hiring Near You

Technical Service Manager

Chicago, IL · Hybrid

$119K - $120K/yr

Technical Service Manager Location: Chicago, Illinois, United States Work Model: Hybrid / Flexible Work From Home Days Travel Requirement: Up to 70% travel to customer sites, manufacturing plants ...

Technical Service Manager

Lincoln, NE · On-site

$101K - $102K/yr

Position Summary The Technical Service Manager (TSM) will develop and maintain relationships with potential and existing clients within the technical and manufacturing fields. Identify opportunities ...

Technical Service Manager

Tyler, TX · On-site

$94K - $94K/yr

The Technical Service Mgr supports internal and external customers who install, repair, and maintain heating and air-conditioning systems for an assigned geographical region. The Technical Service ...

Technical Service Manager

Shreveport, LA · On-site

$94K - $94K/yr

The Technical Service Mgr supports internal and external customers who install, repair, and maintain heating and air-conditioning systems for an assigned geographical region. The Technical Service ...

Technical Service Manager

Shreveport, LA · On-site

$94K - $94K/yr

The Technical Service Mgr supports internal and external customers who install, repair, and maintain heating and air-conditioning systems for an assigned geographical region. The Technical Service ...

Technical Service Manager

Beaumont, TX · On-site

$109K - $110K/yr

The Technical Service Mgr supports internal and external customers who install, repair, and maintain heating and air-conditioning systems for an assigned geographical region. The Technical Service ...

Technical Service Manager

Tyler, TX · On-site

$94K - $94K/yr

The Technical Service Mgr supports internal and external customers who install, repair, and maintain heating and air-conditioning systems for an assigned geographical region. The Technical Service ...

Technical Service Manager

Brownstown, PA · On-site

$116K - $116K/yr

Manage and supervise technical service technicians, scheduling, and field operations * Oversee installation, maintenance, and repair of security systems including alarms, cameras, and access control

Technical Service Manager

Lake Charles, LA · On-site

$106K - $106K/yr

The Technical Service Mgr supports internal and external customers who install, repair, and maintain heating and air-conditioning systems for an assigned geographical region. The Technical Service ...

Technical Service Manager

Alexandria, LA · On-site

$106K - $107K/yr

The Technical Service Mgr supports internal and external customers who install, repair, and maintain heating and air-conditioning systems for an assigned geographical region. The Technical Service ...

Technical Service Manager

New Hampshire, OH · On-site +1

$90K - $105K/yr

Motorola Solutions is seeking an experienced Technical Service Manager to lead our technical support engineering team in delivering mission-critical communication solutions. This role centers on ...

Technical Service Manager

Raleigh, NC · Remote

$90K - $105K/yr

Motorola Solutions is seeking an experienced Technical Service Manager to lead our technical support engineering team in delivering mission-critical communication solutions. This role centers on ...

TECHNICAL SERVICE MANAGER

Miami, FL · On-site

$110K - $111K/yr

The Technical Service Manager supports internal and external customers who install / repair and maintain heating and air-conditioning systems including conducting training. This person routinely ...

TECHNICAL SERVICE MANAGER

Jacksonville, FL · On-site

$104K - $104K/yr

The Technical Service Manager supports internal and external customers who install / repair and maintain heating and air-conditioning systems including conducting training. This person routinely ...

Technical Service Manager

Sallisaw, OK

$97K - $97K/yr

... sales and technical support to our customers. Primary responsibilities will include servicing our customers within the region and supporting the regional business manager in development and ...

Technical Service Manager

De Pere, WI · On-site

$111K - $112K/yr

Position Summary The Technical Service Manager serves as the lead technical subject matter expert for the department and is responsible for developing the team's technical skills and capabilities.

TECHNICAL SERVICE MANAGER

Naples, FL · On-site

$108K - $109K/yr

The Technical Service Manager supports internal and external customers who install / repair and maintain heating and air-conditioning systems including conducting training. This person routinely ...

TECHNICAL SERVICE MANAGER

Naples, FL · On-site

$108K - $109K/yr

The Technical Service Manager supports internal and external customers who install / repair and maintain heating and air-conditioning systems including conducting training. This person routinely ...

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Showing results 1-20

AJINOMOTO Jobs Information

Do workers at Ajinomoto get paid breaks?

Yes. Most people get paid breaks.
100% of people say they get paid breaks.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and May 2026.

Does Ajinomoto pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
35% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and August 2026.

At Ajinomoto, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
58% of people say they have to use vacation days when they’re out sick.
Based on data from 12 people who took the Breakroom Quiz between May 2025 and August 2026.

Is the health insurance from Ajinomoto affordable enough for their workers?

Most people say the health insurance costs are okay.
78% of people say the health insurance costs are okay
Based on data from 18 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people get paid time off at Ajinomoto?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 12 people who took the Breakroom Quiz between May 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 67% of people with changing schedules find out their shifts one week or less ahead of time.
  • 17% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 17% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 6 people who took the Breakroom Quiz between March 2025 and April 2026.

Do workers at Ajinomoto worry about hours?

Most people don’t worry about getting enough hours.
79% of people report they don’t worry about getting enough hours.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and April 2026.

Do Ajinomoto workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
46% report that they don’t have enough control over which shifts they work.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it for Ajinomoto workers to change shifts?

Most people find it easy to change shifts.
78% of people report that it’s easy to change shifts if they need to.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it to get time off at Ajinomoto?

Most people find it easy to get time off.
84% of people report it’s easy to get time off.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and August 2026.

Do Ajinomoto managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
87% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and April 2026.

Do jobs at Ajinomoto spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it to take sick days at Ajinomoto?

Most people find it easy to take sick days.
81% of people report that it’s easy to take time off if they are sick.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and August 2026.

Is working at Ajinomoto good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
75% of people who care for a child or other relative report this is a good place to work.
Based on data from 12 people who took the Breakroom Quiz between February 2025 and May 2026.

Do people at Ajinomoto feel treated with respect by their managers?

Most people feel treated with respect by their managers.
68% of people say they’re treated with respect by their managers.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Ajinomoto get to take their breaks without interruption?

Only some people get breaks without interruption.
53% of people report that their breaks get interrupted.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and May 2026.

Is it stressful to work at Ajinomoto?

Most people feel stressed here.
80% of people say they often feel stressed at work.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Ajinomoto enjoy their jobs?

Most people enjoy their job.
71% of people report they enjoy their job.
Based on data from 14 people who took the Breakroom Quiz between February 2025 and August 2026.

Do people at Ajinomoto recommend working with their team?

Only some people recommend working with their team.
52% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get enough training when they start at Ajinomoto?

Some people didn’t get enough training when they started.
43% of people report they didn’t get enough training when they started working here.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get support to advance at Ajinomoto?

Only some people are given support to advance their career here.
In the last year, 55% of people report not being given support to advance their career here.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people think Ajinomoto’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
84% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and August 2026.

Do workers feel well informed about how Ajinomoto is doing?

Only some people feel well informed about how the company is doing.
39% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and August 2026.

What other companies are hiring for Technical Service Manager jobs?

Technical Service Manager

Motorola Solutions, Inc.

Raleigh, NC • On-site

$90K - $105K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago


Motorola Solutions rating

8.7

Company rating: 8.7 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

18th of 159 rated electronics manufacturers


Job description

Company Overview
At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
Department Overview
The Forward Deployed Resources Team (FDR) is dedicated to supporting public safety agencies across North America. Our mission is to provide critical technical resolution to our customers through enhanced customer relationships, onsite technical expertise, and ongoing professional services. This organization drives operational acceptance and satisfaction while assuring timelines and budgets are maximized for efficiency.
Job Description
Motorola Solutions is seeking an experienced Technical Service Manager to lead our technical support engineering team in delivering mission-critical communication solutions. This role centers on driving high-efficiency escalation management, operational speed, and service delivery across complex public safety environments. Combining deep technical authority with project management expertise, the TSM will optimize issue-resolution workflows, eliminate resolution bottlenecks, and provide exceptional software solutions expertise to ensure continuous operational readiness for our clients.
This is a fully remote position, with up to 50% travel to customer sites across North America. Preference for candidates based in Eastern/Central locations.
Job Responsibilities:
Customer Support & Account Management
  • Develop a trusted advisor relationship with customer stakeholders and executive sponsors to form a partnership between Motorola and the customer.
  • Manage critical customer relationships during high-pressure outages and major incidents, maintaining proactive, transparent communications.
  • Assume responsibility for the overall success of the customer, including providing regular updates and briefings, both externally and internally.

Escalation Management & Rapid Resolution Efficiency
  • Manage highly technical and complex engagements as the administrative project manager for short-term, focused, projects.
  • Act as a primary point of escalation for complex technical issues, collaborating with engineering and product teams for resolution with a focus on execution speed and accuracy.
  • Establish streamlined escalation paths, clear response protocols, and rapid triage workflows to dramatically reduce Mean Time to Resolution (MTTR).
  • Identify training needs for the technical service team and develop appropriate training programs.

Workflow Optimization & Continuous Improvement
  • Apply project management principles and process improvement methodologies to audit, refine, and modernize technical support workflows.
  • Identify operational bottlenecks and implement lean, standardized service delivery frameworks that maximize resource efficiency.
  • Develop and implement service delivery processes and best practices to optimize efficiency and effectiveness.
  • Contribute to the continuous improvement of products and services by providing valuable customer feedback to service teams.

SLA Governance & Performance Metrics
  • Monitor performance metrics (KPIs) and Service Level Agreements (SLAs), continuously optimizing execution pathways to meet or exceed targets.
  • Ensure full compliance with company policies, operational procedures, and relevant industry regulations.
  • Generate high-level analytical reports for senior management on service performance, customer satisfaction, and escalation efficiency.
  • Prepare and present regular reports on service performance and customer satisfaction to senior management.

Preferred Qualifications:
  • Bachelor's degree in Computer Science, Information Technology, or a related technical field.
  • Certifications: Project Management Professional (PMP), Lean Six Sigma, ITIL, or equivalent process/project management certifications or working knowledge of project management concepts strongly desired.
  • Strong understanding of IT service management (ITSM) principles and frameworks.
  • 3+ years of experience in technical support, field service, or a related customer-facing technical role.
  • 3+ years of experience with mission-critical communication systems (e.g., CAD/RMS), two-way radio technologies (e.g., LMR, TETRA, P25), or public safety solutions. PremierOne experience preferred.
  • Proven ability to manage high-stakes, time-sensitive incident escalations while maintaining operational rigor.
  • Advanced proficiency with modern CRM platforms, Enterprise Service Management (ESM) systems, and workflow automation tools.
  • Willingness to frequently travel to customer sites or other company locations.

Target Base Salary Range: $90,000 USD - $105,000 USD
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
#LI-BA1
#LI-REMOTE
Basic Requirements
  • High School Diploma
  • 3+ years of Technical Project Management experience.
  • 3+ years of Public Safety, Defense, Military or other mission-critical industry experience.
  • Must be a U.S. citizen with the ability to obtain necessary security clearance as required by contract(s).
  • Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.
Travel Requirements
25-50%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes
Our U.S. Benefits include:
  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 10 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
  • and more!

EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.
We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

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About Motorola Solutions

Sourced by ZipRecruiter

At Motorola Solutions, we believe that everything starts with safety. It's the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class. As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways. At Motorola Solutions, we're ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.

Industry

Technology, communication and media

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

Year founded

1928