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Technical Service Associate Jobs (NOW HIRING)

Pentair

Technical Service Associate

Manitowoc, WI

$42 - $45/hr

Technical Service Associate - Manitowoc, WI At Pentair, you will work alongside passionate problem-solvers who are committed to the future of our planet. We put our mission into practice, helping the ...

Midmark

Technical Service Specialist

Versailles, OH · On-site

$24 - $32.50/hr

Trains and assists Associate Technical Service Specialists. * Engages in continuous improvement initiatives. EDUCATION and/or EXPERIENCE: High school degree or GED is required. Associate degree or ...

SFI

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Technical Service Representative

Brook Park, OH · On-site

$19 - $21/hr

Associates Degree or Technical training preferred. * 1-2 years Customer Service/Technical Service experience required Job Knowledge, Skills & Abilities: * Intermediate to advanced knowledge with ...

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RESA Service LLC

Technical Service Manager

Lincoln, NE

$101.70K - $102.10K/yr

Position Summary The Technical Service Manager (TSM) will develop and maintain relationships with ... Associate degree in related field or experience equivalency and a minimum of 5 years related ...

IRIDEX

Technical Service Administrator

Mountain View, CA

$26.75 - $33.75/hr

Qualifications • Associate's degree in Business Administration, Operations, or a related field ... in a technical service or medical device environment. • Experience working in a regulated ...

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How much do technical service associate jobs pay per hour?

As of May 30, 2026, the average hourly pay for technical service associate in the United States is $24.69, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $26.44 per hour, depending on experience, location, and employer.

What is the difference between Technical Service Associate vs Customer Support Specialist?

AspectTechnical Service AssociateCustomer Support Specialist
Required CredentialsTechnical certifications, associate degrees often preferredCustomer service training, high school diploma or equivalent
Work EnvironmentTechnical labs, client sites, call centersCall centers, online chat, email support
Employer & Industry UsageTech, manufacturing, healthcareRetail, telecom, software companies
Common Search & Comparison IntentTechnical skills, troubleshooting, product supportCustomer interaction, issue resolution, communication skills

The Technical Service Associate typically handles technical troubleshooting, product installation, and maintenance, often requiring technical certifications. In contrast, a Customer Support Specialist focuses on addressing customer inquiries, resolving issues through communication channels, and providing general support. Both roles are customer-facing but differ mainly in technical complexity and required credentials.

What cities are hiring for Technical Service Associate jobs? Cities with the most Technical Service Associate job openings:
What are the most commonly searched types of Technical Service jobs? The most popular types of Technical Service jobs are:
What states have the most Technical Service Associate jobs? States with the most job openings for Technical Service Associate jobs include:
Technical Service Associate jobs near you
Technical Service Associate

Technical Service Associate

Pentair

Manitowoc, WI

$42 - $45/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Pentair rating

7.5

Company rating: 7.5 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

240th of 511 rated manufacturers

Job description

Job Description:

Technical Service Associate – Manitowoc, WI 

At Pentair, you will work alongside passionate problem-solvers who are committed to the future of our planet. We put our mission into practice, helping the world sustainably move, improve, and enjoy water, life's most essential resource. From our residential water filtration to industrial water management to pool products and more, our 9,000 global employees serve customers in more than 150 countries, working to help create a better world for people and the planet through smart, sustainable water solutions.

We have an opportunity for a Technical Service Associate to join our Manitowoc, WI team.  You will provide technical field service support and product/policy information to channel partners and customers and assure channel partner and customer issues are resolved to completion, while minimizing warranty and non-warranty costs. You will also participate and assist in various aftermarket service functions as required.  

You will: 

  • Provide phone and other means technical field service support and product/policy information to channel partner and customers. Establish and maintain effective relationships with internal and/or external customers.  
  • Negotiate and manage channel partner and customer satisfaction requests while controlling costs. Meet commitments and respond promptly to channel partner and customer requests.  
  • Understand, implement, and interpret company service policies and procedures to channel partner and customers.  
  • Express ideas and thoughts verbally and/or in written form, and possess a high degree of tact, diplomacy, problem solving skills and mature judgment.  
  • Proficiency in use of company business systems and maintain technical and policy reference requirements. Participate in other areas of aftermarket service as requested.  

Key Requirements: 

  • Technical Degree in Refrigeration; with a minimum of one year of experience in Refrigeration or Product/Customer Service is required. Will consider a minimum of four years of refrigeration field service or HVAC experience in lieu of education.  
  • Federally certified refrigerant handler (Type I and II, certification preferred). 
  • Experience working with ice machines is strongly preferred.  
  • Must be efficient, accurate and capable of a high-volume call workload.  
  • Ability to clearly express ideas and thoughts – written and verbally. 
  • Possess a high degree of tact, diplomacy, problem solving skills and mature judgment.  
  • Ability to work independently and within a team environment.  
  • Strong personnel management and interpersonal skills with a high level of integrity.  
  • Familiar and able to work with Microsoft Office programs: Outlook, Word and Excel. 

Shift/Hours: 

  • 8:00am – 5:00pm (sometimes later based on need) 

Compensation: 

The hourly pay for this role is: $42.00 – $45.00/hour, DOE. Opportunity for a rate increase after you are proficient in certain skills and have fulfilled training. Actual pay may vary depending on factors including but not limited to achievements, skills, and experience.  

Benefits: 

As part of our comprehensive benefits packages, Pentair provides the following benefits plans and programs to eligible employees:  

  • Paid holidays 
  • Paid vacation 
  • Paid sick time 
  • Medical, Dental, and Vision Insurance 
  • 401(k) 
  • Up to 5% 401K match starting day one of employment 
  • Health savings account 
  • Life insurance 
  • Paid time off 
  • Parental leave 
  • Caregiver leave 
  • Prescription drug insurance 
  • Tuition reimbursement 
Equal Opportunity Employer

Pentair is an Equal Opportunity Employer. With our expanding global presence, cross-cultural insight and competence are essential for our ongoing success. We believe that a diverse workforce contributes different perspectives and creative ideas that enable us to continue to improve every day.

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About Pentair

Sourced by ZipRecruiter

At Pentair, we believe the health of our world depends on reliable access to clean water. We design, manufacture, and deliver a comprehensive range of smart, sustainable water solutions to homes, business, and industries around the world. Whether it is improving, moving, or enjoying water, we help manage the world's most precious resource.

Industry

Water, sewage, waste, steam, air heating and cooling systems

Company size

10,000+ Employees

Headquarters location

Golden Valley, MN, US

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