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Technical Service Associate Jobs (NOW HIRING)

Hypertherm

Technical Service Engineer

Lebanon, NH

As a Technical Service Engineer at Hypertherm Associates, you'll be at the intersection of advanced manufacturing, automation, industrial controls, and customer success. In this role, you'll work ...

Novonesis

$80K - $131K/yr

Join us as our new Technical Service Specialist! We are seeking an experienced, talented, and ... Collaborating with research associates to design and execute experiments that support existing and ...

RESA Service LLC

Technical Service Manager

Lincoln, NE · On-site

$101K - $102K/yr

Position Summary The Technical Service Manager (TSM) will develop and maintain relationships with ... Associate degree in a related field or equivalent experience. * Minimum of 5 years of experience in ...

RESA Service LLC

Technical Service Manager

Shelton, CT

$116K - $116K/yr

Position Summary The Technical Service Manager (TSM) will develop and maintain relationships with ... Associate degree in related field or experience equivalency and a minimum of 5 years related ...

Halma plc

Technical Service Specialist

Pittsburgh, PA · On-site

$25.25 - $34/hr

Scope The Technical Services Specialist acts as the front lines for phone support. They work ... Associate's degree in electronics (preferred) or 2-3 years of relevant experience. Recertification ...

Gentherm

Technical Service Supervisor

Cincinnati, OH · On-site

$111K - $111K/yr

Technical Service Supervisor The Technical Service Supervisor is responsible for leading the daily ... Associate's degree in Biomedical Equipment Technology, Engineering Technology, Electronics or a ...

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Technical Service Associate information

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How much do technical service associate jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for technical service associate in the United States is $24.69, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $26.44 per hour, depending on experience, location, and employer.

What is the difference between Technical Service Associate vs Customer Support Specialist?

AspectTechnical Service AssociateCustomer Support Specialist
Required CredentialsTechnical certifications, associate degrees often preferredCustomer service training, high school diploma or equivalent
Work EnvironmentTechnical labs, client sites, call centersCall centers, online chat, email support
Employer & Industry UsageTech, manufacturing, healthcareRetail, telecom, software companies
Common Search & Comparison IntentTechnical skills, troubleshooting, product supportCustomer interaction, issue resolution, communication skills

The Technical Service Associate typically handles technical troubleshooting, product installation, and maintenance, often requiring technical certifications. In contrast, a Customer Support Specialist focuses on addressing customer inquiries, resolving issues through communication channels, and providing general support. Both roles are customer-facing but differ mainly in technical complexity and required credentials.

What is a technical service associate job?

A technical service associate provides technical support and assistance to customers or clients, often troubleshooting hardware or software issues. The role typically requires strong communication skills, technical knowledge, and familiarity with tools or systems relevant to the industry, such as diagnostic software or customer relationship management (CRM) platforms.

What is a technical service associate?

A technical service associate is a professional who provides technical support and assistance to customers or internal teams, often troubleshooting hardware or software issues. They typically have knowledge of specific products, tools, or systems and may work in environments such as call centers, service desks, or on-site support, often requiring technical certifications or training.

What cities are hiring for Technical Service Associate jobs?

Cities with the most Technical Service Associate job openings:

What are the most commonly searched types of Technical Service jobs?

The most popular types of Technical Service jobs are:

What states have the most Technical Service Associate jobs?

States with the most job openings for Technical Service Associate jobs include:

Technical Service Associate jobs near you

Adv Technical Service Assoc 1

Moseley Technical Services

Scottsdale, AZ • On-site

$29.43 - $34.83/hr

Other

Medical, Retirement

Re-posted 28 days ago

Job description

Check out this new opportunity!
Technical Service Associate
Scottsdale, AZ
Pay Estimated: $29.43 - $34.83/Hour
Active Secret Clearance Required to Start
U.S. Citizenship is required by Federal Law
We are hiring a Technical Service Associate in Scottsdale, AZ to provide advanced Tier II/III technical support for complex electro-mechanical systems, IT infrastructure, enterprise software, and networked systems within secure DoD environments. This role requires experience with Windows systems administration, SQL Server, Active Directory, endpoint security tools, network troubleshooting, root cause analysis, and customer-facing technical support supporting mission-critical defense programs.
Responsibilities:
  • Provide Tier II/III technical support to field engineers, technicians, and product support teams for electro-mechanical systems, IT infrastructure, and software applications
  • Troubleshoot and resolve issues involving computer systems, SQL databases, networked/wireless systems, and enterprise software
  • Act as escalation when first-line support is unable to isolate or resolve issues
  • Perform failure analysis and root cause investigations, documenting findings and corrective actions
  • Report design defects, reliability concerns, and software bugs to engineering teams
  • Support customer installations, system configurations, and user training
  • Deliver direct technical support to end users with advanced/system-level technical backgrounds
  • Manage and support customer programs, ensuring technical service delivery and system performance
  • Ensure all maintenance and repairs meet company standards, DoD requirements, and customer quality expectations
Qualifications:
  • U.S. Citizenship is required by Federal Law
  • Active DoD SECRET clearance (required at time of hire)
  • Associate's degree or equivalent combination of education and relevant experience
  • CompTIA Security+ (Sec+) or equivalent DoD 8570 IAT Level II certification (required at hire)
  • Minimum 3+ years of relevant technical support experience
  • Technical Skills:
    • Windows environment troubleshooting (server & desktop)
    • Network / IT systems administration & management
    • SQL Server and database support
    • Software administration & system configuration
    • Root cause analysis & failure reporting
    • Active Directory (AD) and Microsoft enterprise tools
    • Microsoft Terminal Server / Remote Services
    • HBSS, Anti-Virus, and endpoint security tools
    • Network monitoring tools (e.g., CA Spectrum OneClick)
    • Asset management systems
    • Oracle CRM (preferred)
Preferred Qualifications:
  • Experience supporting DoD or DHS systems
  • Direct customer-facing technical support experience
Moseley Technical Services, Inc. is an AA/EEO/Veterans/Disabled Employer
What to Expect
  • Applicants selected for employment will be required to pass a pre-employment drug screening and background investigation, which may include education, criminal, and work history verifications.
  • Accepted applicants will be eligible for benefits, including medical and supplemental insurance, and a 401(k) plan. Appreciation and gratitude for employees are hallmarks of organizations with low turnover.
  • Final position level and pay will be based on experience.
Resources
  • To apply, send a resume to: resumes@moseleytechnical.com
  • For more active job openings: Search Jobs
  • For more information about Moseley, visit: About Us

Moseley Technical Services, Inc. (Moseley) was incorporated in 1994 to provide engineering and professional services to the aerospace/defense, manufacturing, government, and commercial industries. Our Mission is to deliver superior service to our customers and employees. We have been successful in our vision by building long-term relationships with customers and employees through integrity, transparency, and appreciation.
We stand by our 30-year-old commitment of "World Class Service. World Class Company."
Moseley Technical Services logo

About Moseley Technical Services

Sourced by ZipRecruiter

Moseley Technical Services, headquartered in Huntsville, AL, US, is a renowned player in the engineering services industry. They provide a diverse array of services, primarily focused on staffing and recruiting for various technical industries including aerospace, defense, and information technology. Incepted in 1995, this veteran-owned company prides itself on its strong commitment to its customers’ missions and to its employees.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Huntsville, AL, US

Year founded

1994

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