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Technical Service Associate Jobs in Chicago, IL (NOW HIRING)

MDT Technical

Client Service Associate

Chicago, IL · On-site

$15 - $20.50/hr

Client Service Associate Primary Location :Chicago, Illinois V-Soft Consulting is currently hiring for a Client Service Associate for our premier client in Chicago, Illinois. Education and Experience

Bosch Group

Technical Services Engineer

Lincolnshire, IL · On-site

$78K - $86K/yr

Our associates take on their customers' challenges with passion and persistence until the right ... The Technical Services Engineer serves as an internal application engineering partner, supporting ...

Bosch Group

Technical Services Engineer

Lincolnshire, IL · On-site

$78K - $86K/yr

Our associates take on their customers' challenges with passion and persistence until the right ... The Technical Services Engineer serves as an internal application engineering partner, supporting ...

Avik Services LLC

Technical Deployment Lead

Chicago, IL · Remote

$60K - $75K/yr

Vision insurance Position Overview Avik Services LLC partners with leading e-commerce and logistics ... Associate degree or higher (mechanical, electrical, IT, or related preferred) * Basic computer ...

Avik Services LLC

Technical Deploayment Lead

Chicago, IL · Remote

$60K - $75K/yr

Vision insurance Position Overview Avik Services LLC partners with leading e-commerce and logistics ... Associate degree or higher (mechanical, electrical, IT, or related preferred) * Basic computer ...

NFP Corp

Client Service Associate II

Chicago, IL · On-site

$15 - $20.50/hr

The Client Service Associate II acts as a dedicated liaison between custodians and clients ... Education, Professional & Technical Experience: * Bachelor's Degree required with a preferred ...

NFP Corp

Client Service Associate II

Chicago, IL

$15 - $20.50/hr

The Client Service Associate II acts as a dedicated liaison between custodians and clients ... Education, Professional & Technical Experience: * Bachelor's Degree required with a preferred ...

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All JobsTechnical Service Associate JobsTechnical Service Associate Jobs in Chicago, IL

Technical Service Associate information

See Chicago, IL salary details

$11

$25

$58

How much do technical service associate jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for technical service associate in Chicago, IL is $25.44, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $27.26 per hour, depending on experience, location, and employer.

What is the difference between Technical Service Associate vs Customer Support Specialist?

AspectTechnical Service AssociateCustomer Support Specialist
Required CredentialsTechnical certifications, associate degrees often preferredCustomer service training, high school diploma or equivalent
Work EnvironmentTechnical labs, client sites, call centersCall centers, online chat, email support
Employer & Industry UsageTech, manufacturing, healthcareRetail, telecom, software companies
Common Search & Comparison IntentTechnical skills, troubleshooting, product supportCustomer interaction, issue resolution, communication skills

The Technical Service Associate typically handles technical troubleshooting, product installation, and maintenance, often requiring technical certifications. In contrast, a Customer Support Specialist focuses on addressing customer inquiries, resolving issues through communication channels, and providing general support. Both roles are customer-facing but differ mainly in technical complexity and required credentials.

What are the most commonly searched types of Technical Service jobs in Chicago, IL? The most popular types of Technical Service jobs in Chicago, IL are:
Technical Service Associate jobs near you
TECHNICAL SERVICE REPRESENTATIVE

TECHNICAL SERVICE REPRESENTATIVE

Antunes

Carol Stream, IL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

Are you an electro-mechanical savvy representative? Do you have a knack for troubleshooting and working with your hands? Is talking on the phone and offering the most excellent customer service your passion? If this describes your expertise, please join the technical service team in Carol Stream!

Position Summary: Partner with Team Leader(s) to make our customers successful by embracing AJA’s Vision. Under the general direction of Team Leader is responsible for providing technical/customer support to customers and service agencies.

Essential Role Responsibilities:

  • Troubleshoots equipment operational, electrical and mechanical problems over the phone.
  • Partners with department team members to complete projects and resolve various customer service related issues.
  • Reviews and processes warranty claims, runs warranty reports, and communicates concerns as necessary.
  • Prepares and reviews technical support documentation.
  • Provides repair services on A.J Antunes equipment in-house, local and Worldwide as needed
  • Acts as a liaison between departments to communicate and disseminate all relevant information (i.e. changes or updates and pro-actively seeks cost effective solutions to meet customer needs.
  • Follows-up with customers and partners with technical service team to accurately identify customer equipment issues, prepares remediation plans and provides solutions for correction.
  • Ensures effective communication is maintained with all Team Leaders/Members, and adheres to safety policies and procedures.
  • Provides technical and operational training to internal and external customers.
  • Assists with customer service calls including but not limited to, identifying part numbers for service parts equipment.
  • Maintains clean and functional work stations, and troubleshoots equipment as necessary.
  • Performs other related duties as assigned by Team Leader(s).

Essential Skills & Role qualifications:

  • Excellent technical and functional skills. Ability to troubleshot/Electro-mechanical equipment
  • Must be able to professionally communicate with internal/external customers and address complaints, settle disputes, resolve grievances and conflicts.
  • Must work well independently and make sound business decisions.
  • Proficient with Microsoft Office (Word, Excel, Outlook) required.
  • Essential Education & Experience:
  • Minimum High School Diploma and/ or G.E.D (Required)
  • Associate’s degree in Electronics or equivalent (Preferred)
  • 1-2 years related experience in customer support or technical service
  • Travel 30% of time
  • After hours support (4:30 pm to 8:00 am) – 20% of time

Work Conditions & Safety

Physical Demands and Work Environment: The physical demands and work environment characteristics listed here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Physical Requirements: Ability to sit for up to 6-8 hours
  • Must be able to lift/push/pull/carry up to 70 pounds with assistance
  • Work Conditions are normal for an office and manufacturing environment
  • Work environment requires the use of safety equipment to include but not limited to: eye safety goggles, steel toe shoes/boots, and hearing protections while on the manufacturing floor

Benefits

  • Health Insurance: Comprehensive medical, dental, and vision coverage.
  • Retirement Plans: 401(k) plan with company match to help you plan for your future.
  • Employee Wellness Programs: Access to wellness programs, onsite gym, Employee Assistance Program (EAP).
  • Life Insurance: Basic and supplemental life insurance options.
  • Disability Insurance: Short- and long-term disability coverage.
  • Paid Time Off (PTO).
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About Antunes

Sourced by ZipRecruiter

Industry

Food services and drinking places

Company size

201 - 500 Employees

Headquarters location

Carol Stream, IL, US

Year founded

1955

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