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Technical Service Assistant Jobs in Chicago, IL (NOW HIRING)

Collaborate with Production, R&D, Planning, and suppliers to deliver technical solutions * Assist ... Strong customer service and technical consulting skills * Ability to work in the United States

Technical Service Chemist

Harvey, IL ยท On-site

$70K - $80K/yr

... โ€ข Assist with maintenance of laboratory equipment, interface with vendors on repairs and ... of Technical Services) for routine and non-routine analyses. โ€ข Interface with, and provide ...

The Technical Services Chemist, based at our headquarters located in Harvey, IL, will provide ... when necessary. * Assist with maintenance of laboratory equipment, interface with vendors on ...

Technical Services Engineer

Lincolnshire, IL ยท On-site

$78K - $86K/yr

The Technical Services Engineer serves as an internal application engineering partner, supporting ... Translate high-level test requests into structured instructions for lab execution * Assist with ...

Technical Services Engineer

Lincolnshire, IL ยท On-site

$78K - $86K/yr

The Technical Services Engineer serves as an internal application engineering partner, supporting ... Translate high-level test requests into structured instructions for lab execution * Assist with ...

Technical Trainer

Rolling Meadows, IL ยท On-site

$32.75 - $43.50/hr

Our medical devices, software and related services are used worldwide to diagnose and treat ... Work with video production and E-learning developers to assist in creating new training content for ...

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Showing results 1-20

Technical Service Assistant information

See Chicago, IL salary details

$19.6K

$45.6K

$78.8K

How much do technical service assistant jobs pay per year?

As of Aug 1, 2026, the average yearly pay for technical service assistant in Chicago, IL is $45,601.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,600.00 and $45,300.00 per year, depending on experience, location, and employer.

What is the highest salary for a tech assistant?

The highest salary for a Technical Service Assistant varies depending on experience, location, and industry, but it can reach up to $60,000 to $70,000 annually for senior or specialized roles. Factors such as certifications, technical skills, and working in high-demand sectors can influence earning potential.

What is the difference between Technical Service Assistant vs Customer Service Representative?

AspectTechnical Service AssistantCustomer Service Representative
Required CredentialsTechnical certifications or training, sometimes associate degreesHigh school diploma or equivalent, customer service training
Work EnvironmentTechnical support centers, on-site service, or client locationsCall centers, retail, or office settings
Employer & Industry UsageManufacturing, IT, electronics, and technical support sectorsRetail, telecommunications, banking, and service industries
Common Search & Comparison IntentTechnical skills, troubleshooting, product supportCustomer interaction, problem resolution, communication skills

The Technical Service Assistant typically focuses on technical troubleshooting, product support, and requires relevant certifications or technical training. In contrast, a Customer Service Representative emphasizes communication, customer interaction, and problem resolution in more general service settings. Both roles are essential in their industries but serve different functions based on technical expertise versus customer communication skills.

What is a technical services assistant?

A technical services assistant provides support for technical systems, equipment, or software within an organization. They often assist with troubleshooting, maintenance, and user support, requiring good communication skills and technical knowledge of relevant tools or platforms.

What hot tech job pays $775 000?

A Technical Service Assistant typically does not earn $775,000 annually; such high salaries are more common in executive or specialized roles like senior software engineers, data scientists, or tech executives. High-paying tech jobs often require advanced skills, certifications, and experience in areas like cloud computing, cybersecurity, or AI development.

What does a technical assistant do?

A technical assistant provides support for technical systems, equipment, or processes by troubleshooting issues, performing maintenance, and assisting with installations or upgrades. They often work with specialized tools and may need technical certifications, supporting teams in ensuring smooth operation and resolving technical problems efficiently.
What are the most commonly searched types of Technical Service jobs in Chicago, IL? The most popular types of Technical Service jobs in Chicago, IL are:

Technical Service Assistant

Addison Group

Vernon Hills, IL โ€ข On-site

$24 - $25/hr

Contractor

Medical, Dental, Vision, Retirement

Posted 17 days ago


Job description

Job Title: Technical Service Assistant

Industry: Commercial Food Equipment

Location (City, State): Vernon Hills, IL

Assignment Type: Contract (Open-Ended)

Pay: $24.00–$25.00/hour

Work Schedule: Monday–Friday, 8:00 AM–5:00 PM (1-hour lunch). Part-time candidates (25–30 hours/week) will also be considered.

Benefits: This position is eligible for medical, dental, vision, and 401(k).

About the Company:

Our client is a well-established organization within the commercial equipment industry seeking a Technical Service Assistant to support its service operations team. This role is ideal for someone who enjoys a combination of administrative work, customer communication, and coordinating service requests in a collaborative office environment.

Job Description:

The Technical Service Assistant provides day-to-day support to the service department by coordinating work orders, communicating with technicians, updating service records, and ensuring service requests move efficiently from start to finish. This position is highly administrative but is best suited for someone with mechanical aptitude or prior experience supporting field service or dispatch operations.

Key Responsibilities:

  • Respond to incoming phone calls and emails regarding service requests.
  • Create and update service tickets within internal tracking systems.
  • Coordinate dispatch requests with third-party service providers.
  • Monitor open work orders and proactively follow up to ensure timely completion.
  • Maintain accurate warranty and service documentation.
  • Update spreadsheets and internal databases with service activity.
  • Assist the service team with administrative projects and daily operational support.
  • Communicate professionally with technicians, customers, and internal team members.
  • Help maintain organized records and ensure data accuracy.

Qualifications:

  • High school diploma or equivalent required.
  • At least 2 years of experience in dispatching, service coordination, maintenance support, mechanical assembly, or a related technical environment.
  • Previous experience supporting equipment service operations is a plus.
  • Comfortable using Microsoft Office, including Outlook and basic Excel.
  • Strong organizational skills with excellent attention to detail.
  • Ability to multitask in a fast-paced office setting.
  • Professional communication skills and confidence speaking with technicians and service partners.
  • Reliable, team-oriented, and willing to ask questions and collaborate.

Perks:

  • Modern office located in a scenic setting.
  • Monthly catered lunches and employee appreciation events.
  • Food and beverage perks from partner brands.
  • Friendly, collaborative team with a professional yet relaxed culture.
  • Opportunity to expand technical knowledge while gaining experience in service operations. 

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.