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Technical Service Assistant Jobs (NOW HIRING)

BRAMCO GROUP

Technical Service Assistant

Knoxville, TN · On-site

To assist the Service Manager with the overall functions of the service department in a manner that ... Capable of obtaining technical information via computer and telephone from manufacturer provided ...

BRAMCO GROUP

Technical Service Assistant

Knoxville, TN · On-site

To assist the Service Manager with the overall functions of the service department in a manner that ... Capable of obtaining technical information via computer and telephone from manufacturer provided ...

BRAMCO GROUP

Shop Technical Service Assistant

La Vergne, TN · On-site

$14.25 - $19/hr

... technical information via computer and telephone from manufacturer provided sources. * Assist in communication of back-ordered parts information between parts department and service department.

BRAMCO GROUP

Shop Technical Service Assistant

La Vergne, TN · On-site

$14.25 - $19/hr

... technical information via computer and telephone from manufacturer provided sources. * Assist in communication of back-ordered parts information between parts department and service department.

Stonhard

Technical Service

Conyers, GA

$92.60K - $93K/yr

Technical Service Location: Conyers, GA Summary: As Technical Service for Prime Resins (a division ... * Assist with Health and Safety initiatives and promote company safety and quality standards.

RPM International, Inc.

Technical Service

Conyers, GA · On-site

$101.60K - $102K/yr

Technical Service Location: Conyers, GA Summary: As Technical Service for Prime Resins (a division ... * Assist with Health and Safety initiatives and promote company safety and quality standards.

Kop-Coat, Inc.

Technical Service

Conyers, GA · On-site

$101.60K - $102K/yr

Technical Service Location: Conyers, GA Summary: As Technical Service for Prime Resins (a division ... * Assist with Health and Safety initiatives and promote company safety and quality standards.

Tremco Construction

Technical Service

Conyers, GA

$92.60K - $93K/yr

Technical Service Location: Conyers, GA Summary: As Technical Service for Prime Resins (a division ... * Assist with Health and Safety initiatives and promote company safety and quality standards.

Stonhard

Technical Service

Conyers, GA · On-site

$92.60K - $93K/yr

Technical Service Location: Conyers, GA Summary: As Technical Service for Prime Resins (a division ... * Assist with Health and Safety initiatives and promote company safety and quality standards.

Carboline

Technical Service

Conyers, GA · On-site

$101.60K - $102K/yr

Technical Service Location: Conyers, GA Summary: As Technical Service for Prime Resins (a division ... * Assist with Health and Safety initiatives and promote company safety and quality standards.

ANA

Technical Service Specialist

Spartanburg, SC · On-site

$28.75 - $31.73/hr

A Technical Service Specialist will assist the parts department with part identification and preparation of parts that need service setup prior to shipment from the warehouse and customer use. A ...

Midmark

Technical Service Specialist

Versailles, OH · On-site

$24 - $32.50/hr

The Technical Service Specialist provides exceptional support to our customers by troubleshooting ... assist software. Builds positive and productive relationships with customers, teammates, and ...

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Technical Service Assistant information

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$19K

$44.3K

$76.5K

How much do technical service assistant jobs pay per year?

As of May 30, 2026, the average yearly pay for technical service assistant in the United States is $44,267.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $44,000.00 per year, depending on experience, location, and employer.

What is the difference between Technical Service Assistant vs Customer Service Representative?

AspectTechnical Service AssistantCustomer Service Representative
Required CredentialsTechnical certifications or training, sometimes associate degreesHigh school diploma or equivalent, customer service training
Work EnvironmentTechnical support centers, on-site service, or client locationsCall centers, retail, or office settings
Employer & Industry UsageManufacturing, IT, electronics, and technical support sectorsRetail, telecommunications, banking, and service industries
Common Search & Comparison IntentTechnical skills, troubleshooting, product supportCustomer interaction, problem resolution, communication skills

The Technical Service Assistant typically focuses on technical troubleshooting, product support, and requires relevant certifications or technical training. In contrast, a Customer Service Representative emphasizes communication, customer interaction, and problem resolution in more general service settings. Both roles are essential in their industries but serve different functions based on technical expertise versus customer communication skills.

What cities are hiring for Technical Service Assistant jobs? Cities with the most Technical Service Assistant job openings:
What are the most commonly searched types of Technical Service jobs? The most popular types of Technical Service jobs are:
What states have the most Technical Service Assistant jobs? States with the most job openings for Technical Service Assistant jobs include:
Technical Service Assistant jobs near you

Technical Service Assistant

BRAMCO GROUP

Knoxville, TN • On-site

Full-time

Posted 15 days ago

Job description

Job Scope and Background:
To assist the Service Manager with the overall functions of the service department in a manner that meets the needs of all departments at the branch along with customers and the company.
Basic Functions, Duties, and Responsibilities:
Perform daily and operational activities in the service department that may include the following, but not all may be listed:
  • Review Technician reports daily for accuracy, appropriate detail, and completion.
  • Prepare and send work orders daily to facilitate electronic entry of data.
  • Prepare and send work orders for processing weekly payroll time reports.
  • Open and close work orders as directed.
  • Electronically update the Open Work Order Report daily.
  • Prepare and make available a daily work order report for technician reference.
  • Be able to issue and process expense purchase orders for service department if needed.
  • Do yard inspections for equipment and clean up.
  • Manage the service truck inspections and crane inspections and keep appropriate files on each.
  • Assist in handling incoming customer calls to service department, take messages and gather information from customer.
  • Assist in giving information to customer about status of their equipment as needed.
  • Assist Service Manager in scheduling & dispatching jobs for technicians if needed under managers direction.
  • Assist technicians or Service Manager in gathering information as needed to scope a pending job. (This would include being fluent in utilizing manufacturer and in-house electronic information tools such as Komatsu extranet, Komtrax, Campaigns, Mystuff, etc.)
  • Capable of entering data to create a repair estimate for jobs & PMs.
  • Capable of obtaining technical information via computer and telephone from manufacturer provided sources.
  • Perform any & all duties in the Rental area when there is no rental person assigned or in their absence.
  • Work with technicians on parts they need & keep part bins clean & up to date, to include checking on parts on backorder.
  • Assist in keeping up with shop tools & their condition.
  • Assist in communication of backordered parts information between parts department, service department and rental department.
  • Perform any or all other duties that are needed for the service department & branch as directed by the Service Manager.

  • High School Diploma or Equivalent, college coursework is a plus
  • Must have 2 or more years experience in the Heavy Equipment Industry or comparable.
  • Must have good written and oral communication skills.
  • Proficient with a computer, including the use of Microsoft programs (Word, Excel, PowerPoint, etc.) and diagnostic use using manufacturer provided programs.
  • Must have a good working knowledge of equipment operations and mechanical functions.
  • Capable of working with limited supervision / self-starter.
  • Must be capable of dealing with the various personalities and skill set levels of technicians, other employees and customers. Good organizational skills.
  • Must be a team player, comfortable in a group setting.
  • Ability and initiative for continuous learning.
  • Assist in problem solver if needed or directed.
  • Capable of initiating follow-up.
  • Maintain excellent customer relations.
  • Must successfully pass background, drug screen, and physical

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