ZipRecruiter

Log In

1

Technical Service Assistant Jobs (NOW HIRING)

YINLUN TDI LLC

Technical Service Engineer

Houston, TX

... Technical Service Engineer to support engineering releases, production transfers, and post-launch ... sites. Assist with production transfer and launch activities to ensure smooth implementation and ...

Yinlun TDI LLC

Technical Service Engineer

Houston, TX · On-site

Position Overview We are seeking a Technical Service Engineer to support engineering releases ... across sites. • Assist with production transfer and launch activities to ensure smooth ...

Abb Holdings Inc

Technical Service Specialist

Richmond, VA · On-site

$25.75 - $34.75/hr

Provides technical consulting on Service solutions to management, factory quality, and customers ... Participate /Assist in training courses. This will be in both student and trainer situations.

ABB

Technical Service Specialist

Richmond, VA · Remote

$24 - $32.25/hr

Provides technical consulting on Service solutions to management, factory quality, and customers ... Participate /Assist in training courses. This will be in both student and trainer situations.

ABB

Technical Service Specialist

Richmond, VA · On-site

$25.75 - $34.75/hr

Provides technical consulting on Service solutions to management, factory quality, and customers ... Participate /Assist in training courses. This will be in both student and trainer situations.

Sherwin-Williams

Technical Service Trainee

El Paso, TX · On-site

$57K - $74K/yr

This individual will provide technical services to external customers and sales representatives ... Evaluate and redirect concerns or issues to appropriate source if unable to assist customer ...

previous page

Showing results 41-60

All JobsTechnology JobsInformation Technology JobsTechnical Service Assistant Jobs

Technical Service Assistant information

See salary details

$19K

$44.3K

$76.5K

How much do technical service assistant jobs pay per year?

As of Sep 10, 2026, the average yearly pay for technical service assistant in the United States is $44,267.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $44,000.00 per year, depending on experience, location, and employer.

What is the difference between Technical Service Assistant vs Customer Service Representative?

AspectTechnical Service AssistantCustomer Service Representative
Required CredentialsTechnical certifications or training, sometimes associate degreesHigh school diploma or equivalent, customer service training
Work EnvironmentTechnical support centers, on-site service, or client locationsCall centers, retail, or office settings
Employer & Industry UsageManufacturing, IT, electronics, and technical support sectorsRetail, telecommunications, banking, and service industries
Common Search & Comparison IntentTechnical skills, troubleshooting, product supportCustomer interaction, problem resolution, communication skills

The Technical Service Assistant typically focuses on technical troubleshooting, product support, and requires relevant certifications or technical training. In contrast, a Customer Service Representative emphasizes communication, customer interaction, and problem resolution in more general service settings. Both roles are essential in their industries but serve different functions based on technical expertise versus customer communication skills.

What does a technical service assistant do?

A technical service assistant provides technical support and troubleshooting for customers or internal teams, often assisting with equipment, software, or systems. They may perform diagnostics, maintain documentation, and use tools like remote access software, requiring good communication skills and technical knowledge. The role often involves working in a service environment with a focus on resolving technical issues efficiently.

What cities are hiring for Technical Service Assistant jobs?

Cities with the most Technical Service Assistant job openings:

What are the most commonly searched types of Technical Service jobs?

The most popular types of Technical Service jobs are:

What states have the most Technical Service Assistant jobs?

States with the most job openings for Technical Service Assistant jobs include:

What are popular job titles related to Technical Service Assistant jobs?

For Technical Service Assistant jobs, the most frequently searched job titles are:

Technical Service Assistant jobs near you

Technical Service Representative

Richfield, WI • On-site

Custom Equipment, Inc
See more jobs at Custom Equipment, Incexternal

Full-time

Re-posted 5 days ago

Job description

Company Description
As a leading aerial equipment manufacturer, we're constantly striving to better our products, services, and customer satisfaction. We understand this starts with us and that's why we're dedicated to our employees' success.
If you're an energetic and motivated individual, we want to talk with you! Start the conversation and learn more about our rapidly growing team when you apply today.
Job Description
Primary Purpose
The Technical Service Representative provides technical support to customers, dealers, and internal departments regarding the operation, maintenance, troubleshooting, and repair of AXCS equipment. This position serves as a primary technical resource for product support, warranty administration, production assistance, and service training. The role also develops and delivers customer service training courses while supporting continuous product improvement through field feedback and failure analysis.
Essential Functions and Responsibilities
  • Respond to customer, dealer, and distributor technical support requests via phone, email, and other communication channels in a timely manner.
  • Diagnose mechanical, hydraulic, and electrical product concerns by reviewing customer information, photographs, videos, diagnostic data, and technical documentation.
  • Process service parts orders, quotations, acknowledgments, return authorizations, and related customer requests.
  • Assist customers in identifying replacement parts and provide technical guidance for equipment repair and maintenance.
  • Provide technical support to Manufacturing and Quality teams for production-related issues and communicate corrective actions to the Service Manager and Engineering as appropriate.
  • Assist in the administration and processing of warranty claims, including documentation review, claim validation, and customer communication.
  • Analyze returned warranty components to determine root cause and provide recommendations for corrective and preventive actions.
  • Document recurring product issues and communicate trends to Engineering, Quality, and Operations to support continuous product improvement.
  • Assist in the development and maintenance of service manuals, technical bulletins, troubleshooting guides, and other technical documentation.
  • Develop and conduct customer, dealer, and internal service training programs, including equipment operation, maintenance, troubleshooting, and repair procedures.
  • Develop new and or refine existing training courses covering mechanical, hydraulic, and electrical systems on our products for customer use.
  • Support new product launches by assisting with service documentation, training materials, and field readiness activities.
  • Travel to customer, dealer, distributor, and company locations as required to provide technical assistance, conduct service training, support product demonstrations, and resolve complex service issues.
  • Perform other duties as assigned.

Qualifications
Qualifications
The requirements listed below are representative of the knowledge, skills, and abilities necessary to successfully perform the essential functions of this position.
Education and Experience
  • High school diploma or equivalent required.
  • Associate degree in Automotive Technology, Diesel Technology, Industrial Maintenance, Electrical Technology, or a related technical field preferred.
  • Three to five years of experience in technical service, equipment repair, field service, or customer support.
  • Experience supporting mobile equipment, construction equipment, aerial work platforms, forklifts, telehandlers, or similar industrial equipment preferred.
  • Strong working knowledge of mechanical and electric drive systems, hydraulics, electronic control systems, and the ability to read and interpret electrical and hydraulic schematics, service manuals, and technical drawings.
  • Excellent verbal and written communication skills with the ability to explain technical concepts to customers of varying experience levels.
  • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
  • Proficient with Microsoft Office and ERP/service management software.
  • Ability to work independently while maintaining a high level of customer satisfaction.
  • Ability to present technical information in both classroom and hands-on training environments.

Preferred Qualifications
  • Experience troubleshooting and supporting engines and battery-powered material handling equipment and Mobile Elevating Work Platforms (MEWPs).
  • Working knowledge of ANSI A92 standards and Mobile Elevating Work Platforms (MEWPs).
  • Previous experience developing or delivering technical training programs.
  • Experience with warranty administration and root cause failure analysis.

Certifications and Licenses
  • Valid driver's license with an acceptable driving record meeting Company insurance requirement.
  • Ability to operate company vehicles and customer equipment safely.
  • MEWP Operator or Service Certification preferred.

Additional Information
All your information will be kept confidential according to EEO guidelines.

Apply