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Technical Service Assistant Jobs in New York (NOW HIRING)

TSMG

Technical Field Specialist

New York, NY · On-site

$22 - $23/hr

Technical Field Specialist will serve as the in-field coordinator of programs, both collecting data ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Sprague Resources Lp

Assistant Service Dispatcher

Bronx, NY

$15.75 - $21/hr

Our Service Dispatch Assistant supports the daily coordination of emergency and scheduled service ... Communicate unusual situations related to technical and/or customer issues to managers. * Utilize ...

Sprague

Assistant Service Dispatcher

Bronx, NY · On-site

$15.75 - $21/hr

Our Service Dispatch Assistant supports the daily coordination of emergency and scheduled service ... Communicate unusual situations related to technical and/or customer issues to managers. * Utilize ...

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Technical Service Assistant information

What is the difference between Technical Service Assistant vs Customer Service Representative?

AspectTechnical Service AssistantCustomer Service Representative
Required CredentialsTechnical certifications or training, sometimes associate degreesHigh school diploma or equivalent, customer service training
Work EnvironmentTechnical support centers, on-site service, or client locationsCall centers, retail, or office settings
Employer & Industry UsageManufacturing, IT, electronics, and technical support sectorsRetail, telecommunications, banking, and service industries
Common Search & Comparison IntentTechnical skills, troubleshooting, product supportCustomer interaction, problem resolution, communication skills

The Technical Service Assistant typically focuses on technical troubleshooting, product support, and requires relevant certifications or technical training. In contrast, a Customer Service Representative emphasizes communication, customer interaction, and problem resolution in more general service settings. Both roles are essential in their industries but serve different functions based on technical expertise versus customer communication skills.

What does a technical service assistant do?

A technical service assistant provides technical support and troubleshooting for customers or internal teams, often assisting with equipment, software, or systems. They may perform diagnostics, maintain documentation, and use tools like remote access software, requiring good communication skills and technical knowledge. The role often involves working in a service environment with a focus on resolving technical issues efficiently.

What are the most commonly searched types of Technical Service jobs in New York?

The most popular types of Technical Service jobs in New York are:

Technical Service Assistant jobs near you

Technical Service Representative (Part Time)

Best Buy Canada Ltd.

Bronxville, NY

$18.25 - $21.45/hr

Part-time

Re-posted 8 days ago

Best Buy rating

6.8

Company rating: 6.8 out of 10

Based on 1,783 frontline employees who took The Breakroom Quiz

14th of 30 rated technology retailers

Job description

You'll love it here! We are hiring immediately for a technical service representative, which we call service agent. In this role, you will take care of our customers' service and repair needs.

No experience required! Your everyday tech use has already given you a great foundation, and we'll provide the rest of the training you need to assist our customers.

Join us and grow your career with our retail team as a technical service representative.


What you'll do:

  • Create an amazing customer experience at the service desk

  • Provide delivery and installation services for our customers in their homes

  • Ensure vehicles and equipment are well maintained

  • Cultivate an inclusive team and learning culture

What we're looking for:

  • Must be at least 18 years old

  • Ability to lift up to 50 lbs

  • Valid driver's licence with a clean drivers abstract

  • Successful completion of criminal background check

  • Enthusiasm to support and assist our customers

  • Flexibility to adapt to dynamic situations in a fast-paced environment

Why you'll love it here:

  • Employee discounts on awesome tech

  • Competitive compensation and benefits

  • Flexible schedules as per business needs

  • Supportive leaders who care about you and your wellbeing

  • An inclusive, fun, and supportive team who you will quickly call friends

  • Training programs to build new and transferable skills and achieve certifications

Join our amazing team!

We are looking for people just like you.

About Best Buy

As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech.

Grow your career in development roles (senior technical service representative, services team lead).

Base pay range

Hourly pay rate: $18.25 - $21.45

Pay may vary by province. Pay listed is for the location advertised.

#101 - 2900 Drinkwater Road, Duncan, BC V9L 6C6

This posting is for a vacancy.

What Best Buy employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

BEST BUY logo

About BEST BUY

Sourced by ZipRecruiter

As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life -- in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Richfield, MN, US

Year founded

1966

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