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Technical Service Assistant Jobs (NOW HIRING)

Quad

Technical Service Specialist

Spartanburg, SC · On-site

$22.50 - $30.50/hr

Support field service technicians in resolving technical issues. * Assist with Prepress and Brand management tasks * Collaborate on Graphics and Structural Design and development projects. * Project ...

Quad

Technical Service Specialist

Spartanburg, SC · On-site

$22.50 - $30.50/hr

Support field service technicians in resolving technical issues. * Assist with Prepress and Brand management tasks * Collaborate on Graphics and Structural Design and development projects. * Project ...

Amcor

Technical Service Representative

$135K/yr

Title: Technical Service Representative III Duties: Provide efficient and timely technical ... Participate in field trials of new packaging materials. Assist in the installation and start-up of ...

Quad

Technical Service Specialist

Franklin, WI · On-site

$24.25 - $32.50/hr

Support field service technicians in resolving technical issues. * Assist with Prepress and Brand management tasks. * Collaborate on Graphics and Structural Design and development projects. * Project ...

Amcor

Technical Service Representative

Oshkosh, WI

$135K/yr

Title: Technical Service Representative III Duties: Provide efficient and timely technical ... Participate in field trials of new packaging materials. Assist in the installation and start-up of ...

Watts

Technical Service Technician

$38K - $48K/yr

Support the creation of all technical service procedures and bulletin documentation. * Assist in maintaining Operations and Maintenance manuals. * Perform product/service-related training seminars ...

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Technical Service Assistant information

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$19K

$44.3K

$76.5K

How much do technical service assistant jobs pay per year?

As of Sep 10, 2026, the average yearly pay for technical service assistant in the United States is $44,267.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $44,000.00 per year, depending on experience, location, and employer.

What is the difference between Technical Service Assistant vs Customer Service Representative?

AspectTechnical Service AssistantCustomer Service Representative
Required CredentialsTechnical certifications or training, sometimes associate degreesHigh school diploma or equivalent, customer service training
Work EnvironmentTechnical support centers, on-site service, or client locationsCall centers, retail, or office settings
Employer & Industry UsageManufacturing, IT, electronics, and technical support sectorsRetail, telecommunications, banking, and service industries
Common Search & Comparison IntentTechnical skills, troubleshooting, product supportCustomer interaction, problem resolution, communication skills

The Technical Service Assistant typically focuses on technical troubleshooting, product support, and requires relevant certifications or technical training. In contrast, a Customer Service Representative emphasizes communication, customer interaction, and problem resolution in more general service settings. Both roles are essential in their industries but serve different functions based on technical expertise versus customer communication skills.

What does a technical service assistant do?

A technical service assistant provides technical support and troubleshooting for customers or internal teams, often assisting with equipment, software, or systems. They may perform diagnostics, maintain documentation, and use tools like remote access software, requiring good communication skills and technical knowledge. The role often involves working in a service environment with a focus on resolving technical issues efficiently.

What cities are hiring for Technical Service Assistant jobs?

Cities with the most Technical Service Assistant job openings:

What are the most commonly searched types of Technical Service jobs?

The most popular types of Technical Service jobs are:

What states have the most Technical Service Assistant jobs?

States with the most job openings for Technical Service Assistant jobs include:

What are popular job titles related to Technical Service Assistant jobs?

For Technical Service Assistant jobs, the most frequently searched job titles are:

Technical Service Assistant jobs near you

Technical Service Specialist

Spartanburg, SC • On-site

Quad
See more jobs at Quadexternal

$22.50 - $30.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Key responsibilities

  • Support customers and sales teams by directing and channeling technical service efforts.

  • Collaborate with various groups to select, implement, and support new equipment, systems, and technologies.

  • Provide technical support to field service technicians and assist with project management of new technology implementations.

Quad rating

6.8

Company rating: 6.8 out of 10

Based on 64 frontline employees who took The Breakroom Quiz

Job description

General Purpose of Job
 

The Technical Services Specialist plays a crucial role in supporting customers and sales executives by directing and channeling technical service efforts. Through customer interaction (both national and international), design and art support, brand management services, global services coordination, new product development, and research and implementation of equipment and software
 

Key Responsibilities
 

  • Customer interaction (both national and international)
  • Stay abreast of emerging technologies and collaborate with prepress, structural, and design groups, as well as manufacturing, to select and implement new equipment and systems.
  • Work closely with finance, design, and IT teams to integrate and automate design systems with estimating processes.
  • Qualify and certify international locations to ensure consistent standards.
  • Engage with vendors to explore new technologies, ensure compliance, and qualify materials.
  • Provide recommendations and assistance in obtaining Quad Packaging's technical certifications.
  • Support field service technicians in resolving technical issues.
  • Assist with Prepress and Brand management tasks
  • Collaborate on Graphics and Structural Design and development projects.
  • Project manage the implementation of new technologies and onboard new customers.
  • Offer customer technical support.
  • Coordinate Global Packaging projects.

Job Requirements
 

  • Education: Minimum of ten years' experience in the folding carton and label industry.     
  • Experience Preferred: Knowledge of 6 Sigma and Lean Manufacturing and experience in structural design.
  • Knowledge, Skills & Abilities: Demonstrated leadership skills, excellent people skills, polished presentation skills and strong project management abilities.
     

#LI-BB1

As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way.
We offer comprehensive benefits for eligible employees including medical, prescription, dental and vision insurance, 401(k) retirement savings, paid time off, holidays and additional benefits.

Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories.

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