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Technical Service Assistant Jobs in Virginia (NOW HIRING)

AiM Sports, LLC

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Technical Service Specialist

Roanoke, VA · On-site

$25.50 - $34.25/hr

AiM Technical Service Specialist & Trackside Technician The AiM Technical Service Specialist ... Provide technical support by phone and email for the complete AiM product line. * Assist customers ...

Vector Security

Sr. Technical Services Rep

Gainesville, VA · On-site

$48K - $77K/yr

Utilize customer specifications program hardware for service and installations. * Maintain general ... Properly maintain as-builds and all system documentation. * Assist with the gathering and upkeep of ...

UVA Health

Technical Assistant - Nursing

Manassas, VA

$16.75 - $23.39/hr

Technical Assistant - Nursing Job Code: NU2300 Full Time, Night Shift ABOUT US We are ushering in a ... JOB SUMMARY Provides patient care services, cleans, maintains and stocks supplies and equipment and ...

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Technical Service Assistant information

What is the highest salary for a tech assistant?

The highest salary for a Technical Service Assistant varies depending on experience, location, and industry, but it can reach up to $60,000 to $70,000 annually for senior or specialized roles. Factors such as certifications, technical skills, and working in high-demand sectors can influence earning potential.

What is the difference between Technical Service Assistant vs Customer Service Representative?

AspectTechnical Service AssistantCustomer Service Representative
Required CredentialsTechnical certifications or training, sometimes associate degreesHigh school diploma or equivalent, customer service training
Work EnvironmentTechnical support centers, on-site service, or client locationsCall centers, retail, or office settings
Employer & Industry UsageManufacturing, IT, electronics, and technical support sectorsRetail, telecommunications, banking, and service industries
Common Search & Comparison IntentTechnical skills, troubleshooting, product supportCustomer interaction, problem resolution, communication skills

The Technical Service Assistant typically focuses on technical troubleshooting, product support, and requires relevant certifications or technical training. In contrast, a Customer Service Representative emphasizes communication, customer interaction, and problem resolution in more general service settings. Both roles are essential in their industries but serve different functions based on technical expertise versus customer communication skills.

What is a technical services assistant?

A technical services assistant provides support for technical systems, equipment, or software within an organization. They often assist with troubleshooting, maintenance, and user support, requiring good communication skills and technical knowledge of relevant tools or platforms.

What hot tech job pays $775 000?

A Technical Service Assistant typically does not earn $775,000 annually; such high salaries are more common in executive or specialized roles like senior software engineers, data scientists, or tech executives. High-paying tech jobs often require advanced skills, certifications, and experience in areas like cloud computing, cybersecurity, or AI development.

What does a technical assistant do?

A technical assistant provides support for technical systems, equipment, or processes by troubleshooting issues, performing maintenance, and assisting with installations or upgrades. They often work with specialized tools and may need technical certifications, supporting teams in ensuring smooth operation and resolving technical problems efficiently.
Technical Service Assistant jobs near you
Technical Service Specialist

Technical Service Specialist

AiM Sports, LLC

Roanoke, VA • On-site

$25.50 - $34.25/hr

Full-time

Medical, PTO

Posted 5 days ago

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Job description

AiM Technical Service Specialist & Trackside Technician

The AiM Technical Service Specialist & Trackside Technician provides technical support, diagnostics, repair services, and trackside assistance for the AiM Sports product line. Working directly with racers, race teams, dealers, and customers, this position helps install, configure, troubleshoot, and maintain AiM data acquisition systems. While the role includes travel to motorsports events throughout the year, the majority of time is spent in the office supporting customers and servicing equipment.

Primary Responsibilities

Technical Support & Customer Service

  • Provide technical support by phone and email for the complete AiM product line.
  • Assist customers with installation, configuration, firmware updates, and RaceStudio3 software.
  • Troubleshoot hardware, software, sensor, and communication issues.
  • Answer technical questions and provide clear, practical solutions.
  • Maintain communication with customers throughout the support and repair process.

Product Diagnostics & Repair

  • Repair a wide range of AiM products
  • Perform component-level repairs including replacement of damaged screens, buttons, PCB boards, connectors, batteries, and other internal electronic components.
  • Diagnose failures related to power issues, communication problems, display faults, input failures, sensor connections, and internal electronic damage.
  • Perform firmware updates, factory resets, functional testing, and quality inspections to verify proper operation before returning equipment to customers.
  • Evaluate warranty and non-warranty repairs, document repair findings, and maintain accurate service records.

System Configuration & Data Acquisition

  • Configure data loggers, dashes, GPS systems, cameras, PDMs, sensors, and CAN devices.
  • Assist customers with CAN Bus communication, ECU integration, sensor calibration, and custom channel setup.
  • Verify complete system operation before equipment is returned to the customer.

Trackside Technical Support

  • Travel to motorsports events to provide on-site technical support for racers, race teams, and dealers.
  • Install, configure, troubleshoot, and repair AiM equipment at the track.
  • Help customers resolve technical issues quickly to minimize downtime during race weekends.
  • Represent AiM Sports professionally while offering on-site technical support. Regularly traveling and working weekends to support race events.