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Technical Service Assistant Jobs in Toronto, ON (NOW HIRING)

MAPEI Canada

Technical Representative

Brampton, ON · On-site

Works with colleagues in the Technical Service department in Laval to arrange, stage and perform product applications to evaluate new, reformulated or competitive brands to assist with sales support ...

Allied

Supervisor, Technical Services

Toronto, ON · On-site

Ensure service contracts are enforced, service levels are achieved, and contractors are adequately ... Ensure all tenant concerns are addressed in a timely and professional manner and assist in solving ...

Great Lakes Group

Be Seen First

Services Coordinator

Burlington, ON · On-site

$30 - $38/hr

Maintain resource availability records, skills matrices , certifications, rate sheets, customer contact information, and technical service documentation. * Assist with preparing service quotations ...

Great Lakes Group

Services Coordinator

Hamilton, ON · On-site

$30 - $38/hr

Maintain resource availability records, skills matrices , certifications, rate sheets, customer contact information, and technical service documentation. * Assist with preparing service quotations ...

Hayward

Field Service Manager

Oakville, ON

CA$65K - CA$80K/yr

... * Assist with special projects and administrative support during seasonal slow periods. Qualifications: * 5+ years of relevant experience in technical service, field support, or service network ...

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Technical Service Assistant information

What is the difference between Technical Service Assistant vs Customer Service Representative?

AspectTechnical Service AssistantCustomer Service Representative
Required CredentialsTechnical certifications or training, sometimes associate degreesHigh school diploma or equivalent, customer service training
Work EnvironmentTechnical support centers, on-site service, or client locationsCall centers, retail, or office settings
Employer & Industry UsageManufacturing, IT, electronics, and technical support sectorsRetail, telecommunications, banking, and service industries
Common Search & Comparison IntentTechnical skills, troubleshooting, product supportCustomer interaction, problem resolution, communication skills

The Technical Service Assistant typically focuses on technical troubleshooting, product support, and requires relevant certifications or technical training. In contrast, a Customer Service Representative emphasizes communication, customer interaction, and problem resolution in more general service settings. Both roles are essential in their industries but serve different functions based on technical expertise versus customer communication skills.

What does a technical service assistant do?

A technical service assistant provides technical support and troubleshooting for customers or internal teams, often assisting with equipment, software, or systems. They may perform diagnostics, maintain documentation, and use tools like remote access software, requiring good communication skills and technical knowledge. The role often involves working in a service environment with a focus on resolving technical issues efficiently.
Technical Service Assistant jobs near you

Technical Service Coordinator - Portland

CRH

Toronto, ON

Full-time

Posted 24 days ago

Job description

Job ID: 527041

Position Title: Technical Service Coordinator - Portland

Employment Type: Contract, Full-time

Hiring Manager: Hamidullah Ghulam Hussain

Recruiter: Taylor Robertson

Compensation: $57,000.00 to per hour

Ontario Redimix is hiring a Technical Service Coordinator - Portland!

Why This Opportunity?

This position gives you the chance to grow your career while taking on work that matters. You’ll have the opportunity to deepen your expertise, learn new skills, and contribute to initiatives that make a real impact on our business. It’s a role where your experience is valued, your ideas are heard, and your development is supported. We want you to succeed and continue building your future here at CRH Canada.


 
Why Work with Us?

  • Highly competitive starting wage with multi-tier wage structure.
  • Overtime opportunities are available.
  • Company provided PPE including and yearly safety boot allowance.
  • Company paid training.
  • Company sponsored social events and recognition program.
  • Employee Referral Program.
  • A culture that values opportunity for growth, development, and internal promotion!

Position Responsibilities (key duties, scope of position, goals, expectations, and skill requirements):


•    Interface with other field technicians, Drivers, Lab Personnel, Plant Operators, Supervisors and Managers to communicate quality objectives and results
•    Sampling and testing of concrete and other raw materials to ensure they meet plant and job site regulatory specifications
•    Maintaining, analyzing and interpreting test data and record daily test results
•    Delivery and administration of value-added products to accommodate customer needs
•    Assist with job site quality investigations and analysis of concrete quality
•    Equipment operation and calibration, including preventive and general maintenance
•    Assist with identifying issues and opportunities allowing continuous improvement
•    May assist in contract specification reviews/mix design submissions to clients


Work Environment:


•    Plant/Field/Lab environment
•    Travel to plants and job sites
•    Physical demands


Position Requirements (Experience, Technical Expertise and Core Competencies):


•    Safety oriented and sound knowledge of OH&S policies, procedures and regulations
•    Knowledge of concrete and aggregates testing
•    Strong analytical and decision-making skills
•    Good communication skills both written and oral
•    Proficient in MS Office
•    Excellent problem solving abilities, organizational and time management skills
•    Ability to perform multiple tasks simultaneously, flexible and able to adjust to changing needs, priorities and work times
•    Capability to work in an outdoor environment, with frequent exposure to heat, cold, dust and noise is required
•    Customer-oriented
•    Must have valid G driver’s license


Educational/Experience Criteria (preferred):


•    Diploma or Degree in Civil or Construction Technology Program, or
•    Working towards The Ontario Association of Certified Engineering and Applied Science Technicians and Technologists
•    Concrete Testing Experience with a CCIL certified laboratory

This job posting reflects an existing vacancy. Details will be clarified during the recruitment process, if selected.

CRH Canada, does not directly use artificial intelligence to screen, assess or select applicants. However, CRH Canada, does use Indeed.com to publicly advertise this posting and Indeed.com does use artificial intelligence as part of the screening process. More information about how Indeed.com uses artificial intelligence in their process can be found here:  How Indeed Uses AI: Employer Tools and Responsible Use

CRH Canada recognizes Canada’s diverse landscape. Accommodation is available upon request for applicants with disabilities throughout the recruitment and selection process.

Visit our website for more information: http://www.crhcanada.com

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About CRH

Sourced by ZipRecruiter

CRH has a long and proud heritage as one of North America's largest corporations. We are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form the CRH family. CRH operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.

Industry

Construction materials wholesalers

Company size

10,000+ Employees

Headquarters location

New York, NY, US

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