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Technical Service Assistant Jobs in Quebec (NOW HIRING)

CAPREIT

Technical Services Coordinator

Montreal, QC · On-site

... service. * Providing technical support for decision making to operations. * Assist in developing standards and specification for capital and operating repairs and services * Assist with major ...

CAPREIT

Technical Services Coordinator

Montreal, QC

... service. * Providing technical support for decision making to operations. * Assist in developing standards and specification for capital and operating repairs and services * Assist with major ...

Right Solutions (UTV International)

... technical documentation and parts breakdowns. Customer Support Service * Provide exceptional ... Respond promptly and professionally to customer inquiries. * Assist customers in identifying the ...

Le Groupe JLD-Laguë

Recognized as a leader in sales and service, we pride ourselves on excellence. WHAT YOU WILL DO: We ... to assist, advise, and build lasting trust. Your role will go far beyond managing repairs and ...

Le Groupe JLD-Laguë

Recognized as a leader in sales and service, we pride ourselves on excellence. Building warm ... to assist, advise, and build lasting trust. Your role will go far beyond managing repairs and ...

New

Kia America

Bilingual Technical Trainer

Montreal, QC

CA$70K - CA$99K/yr

Maintain training facilities and equipment to ensure a conducive learning environment. * Assist in ... service field * Previous experience in automotive technical training or technical trainer ...

Kia America

Bilingual Technical Trainer

Montreal, QC

CA$70K - CA$99K/yr

Maintain training facilities and equipment to ensure a conducive learning environment. * Assist in ... service field * Previous experience in automotive technical training or technical trainer ...

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Technical Service Assistant information

What is the highest salary for a tech assistant?

The highest salary for a Technical Service Assistant varies depending on experience, location, and industry, but it can reach up to $60,000 to $70,000 annually for senior or specialized roles. Factors such as certifications, technical skills, and working in high-demand sectors can influence earning potential.

What is the difference between Technical Service Assistant vs Customer Service Representative?

AspectTechnical Service AssistantCustomer Service Representative
Required CredentialsTechnical certifications or training, sometimes associate degreesHigh school diploma or equivalent, customer service training
Work EnvironmentTechnical support centers, on-site service, or client locationsCall centers, retail, or office settings
Employer & Industry UsageManufacturing, IT, electronics, and technical support sectorsRetail, telecommunications, banking, and service industries
Common Search & Comparison IntentTechnical skills, troubleshooting, product supportCustomer interaction, problem resolution, communication skills

The Technical Service Assistant typically focuses on technical troubleshooting, product support, and requires relevant certifications or technical training. In contrast, a Customer Service Representative emphasizes communication, customer interaction, and problem resolution in more general service settings. Both roles are essential in their industries but serve different functions based on technical expertise versus customer communication skills.

What is a technical services assistant?

A technical services assistant provides support for technical systems, equipment, or software within an organization. They often assist with troubleshooting, maintenance, and user support, requiring good communication skills and technical knowledge of relevant tools or platforms.

What hot tech job pays $775 000?

A Technical Service Assistant typically does not earn $775,000 annually; such high salaries are more common in executive or specialized roles like senior software engineers, data scientists, or tech executives. High-paying tech jobs often require advanced skills, certifications, and experience in areas like cloud computing, cybersecurity, or AI development.

What does a technical assistant do?

A technical assistant provides support for technical systems, equipment, or processes by troubleshooting issues, performing maintenance, and assisting with installations or upgrades. They often work with specialized tools and may need technical certifications, supporting teams in ensuring smooth operation and resolving technical problems efficiently.
What cities in Quebec are hiring for Technical Service Assistant jobs? Cities in Quebec with the most Technical Service Assistant job openings:
Technical Service Assistant jobs near you

Manager - Aviation Technical Services

IMP Group

Montreal, QC

Other

Posted 7 days ago

Job description

As Canada's premier private jet company with a legacy spanning over 70 years, Execaire Aviation leads the way in aviation solutions. Setting the standard in aviation excellence, we redefine the way you fly, ensuring unparallelled service and unforgettable experience. Our success is driven by a team of over 600 dedicated employees who all share the same vision. As a leading provider of aviation solutions and operators of private jets, we offer a complete range of services including aircraft management, aircraft maintenance, aircraft charter and sales, as well as FBO services. At Execaire Aviation, our foundation is built on unwavering core values. Safety is our compass, guiding every operation. Excellence is the standard we uphold in every task. Innovation is our driving force, propelling us into the future of aviation. 

Join us and be a part of a team that lives and breathes these values every day!

Summary

The Manager - Aviation Technical Services, is responsible for the strategic leadership, operational oversight, and regulatory compliance of the company's specialized technical service programs across its national and international network. This includes oversight of Non-Destructive Testing (NDT) services, In-Flight Entertainment and Connectivity (IFEC) support (Intelsat/Viasat), FedEx line maintenance support operations in Casper, Wyoming, aircraft potable water sampling programs, and other specialized technical services.

The Manager will ensure these technical service lines operate safely, efficiently, and profitably while maintaining full compliance with Transport Canada, FAA, customer, and OEM requirements. The position is responsible for standardizing processes across multiple locations, managing technical personnel and subcontractors, developing new service offerings, and supporting business growth.

This role serves as the company's subject matter expert for specialized technical services and works closely with Maintenance Operations, Quality Assurance, Airworthiness, Maintenance Control, Procurement, Sales, and customers to deliver high-quality maintenance support.

Responsibilities
  • Operational Leadership
    • Lead all Aviation Technical Services operations across the company's network.
    • Develop standardized procedures and best practices for specialized maintenance services.
    • Ensure safe, efficient, and consistent service delivery across all locations.
    • Monitor operational performance (KPI's dashboard) and resource utilization.
    • Support expansion of technical service capabilities into new locations and customer markets.
  • Technical Program Development
    • Together with the Head of Maintenance and the Sales team, identify opportunities to expand technical service capabilities through:
      • New customer offerings.
      • Emerging technologies.
      • OEM partnerships.
      • Additional certifications.
      • Technical training.
      • Equipment investments.
      • Process improvements.
      • Support strategic growth initiatives.
  • Safety Management System (SMS)
    • Promote a proactive safety culture by:
      • Supporting hazard identification.
      • Participating in risk assessments.
      • Investigating technical service incidents.
      • Implementing corrective actions.
      • Monitoring safety trends.
      • Participating in Health & Safety meetings.
      • Supporting Management of Change activities.
  • Regulatory Compliance
    • Ensure compliance with:
      • Canadian Aviation Regulations (CARs).
      • FAA regulations, where applicable.
      • Approved Maintenance Organization procedures.
      • Customer maintenance requirements.
      • OEM technical documentation.
      • Industry standards.
      • Certification requirements.
      • Regulatory audits and customer audits.
  • Personnel Leadership
    • Provide leadership and oversight for technical specialists including:
      • NDT personnel.
      • IFEC technicians.
      • Water sampling personnel.
      • FedEx line maintenance personnel.
      • Contract technical specialists.
    • Responsibilities include:
      • Performance management.
      • Technical mentoring.
      • Workforce planning.
      • Succession planning.
      • Recruitment.
      • Competency management.
      • Training oversight.
      • 6S Monitoring within each department
  • Financial Management
    • Assist with:
      • Department operating budgets.
      • Capital equipment planning.
      • CapEx Requests and associated Business Cases.
      • Contract administration.
      • Labour utilization.
      • Cost control initiatives.
      • Profitability of each technical service line.
  • Continuous Improvement
    • Lead initiatives that improve:
      • Operational efficiency.
      • Service quality.
      • Standardization across all sites.
      • Technician productivity.
      • Digital processes.
      • Customer responsiveness.
      • Technical capability.
      • Business growth.
      • Lean and Continuous Improvement initiatives throughout the department.
Requirements

Education

  • Aircraft Maintenance Engineer (AME) Licence preferred.
  • Diploma or Degree in Aviation Maintenance, Engineering, Aviation Management, or a related discipline preferred.

Experience/Requirements

  • Minimum 10 years of aviation maintenance experience.
  • Minimum 5 years in a supervisory or management role.
  • Experience managing specialized aviation technical services.
  • Experience within a Transport Canada AMO.
  • Experience working with FAA regulatory requirements is considered an asset.
  • Experience managing multiple operating locations.
  • Experience managing customer contracts and vendor relationships.
  • Oral/written English/French.
  • Regular travel (approximately 20-30%) to company facilities and customer locations across Canada and the United States.

At Execaire Aviation, your career journey matters.

Our careers culture is fueled by innovation, teamwork, and a commitment to excellence. We support growth through a variety of learning opportunities tailored to different roles across our organization. Whether it's hands-on experience, mentorship, or role-specific training, we aim to help you build confidence and expand your skills where it counts. Not every path looks the same; we're committed to creating an environment where curiosity is encouraged and development is possible. Join us in redefining aviation standards and unleashing your potential in an environment where your aspirations can take flight!

Diversity and Inclusion

We celebrate diversity and believe in the power of an inclusive workplace. At Execaire Aviation, we embrace unique perspectives and backgrounds, recognizing that diversity drives innovation and creativity. We strive for a work environment where everyone feels respected, valued, and empowered to contribute their best. Join us in building a team that reflects the vibrant tapestry of aviation.

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