Service Desk Associate
Halifax, NS · On-site
IMP Solutions, a division of IMP Group Limited, provides IT products and IT and business consulting services to clients across Canada. Headquartered in Halifax, Nova Scotia for over fifty years, IMP ...
IMP Group
60 jobs near Columbus, OH
Service Desk Associate
Halifax, NS · On-site
IMP Solutions, a division of IMP Group Limited, provides IT products and IT and business consulting services to clients across Canada. Headquartered in Halifax, Nova Scotia for over fifty years, IMP ...
IMP Solutions is a division of IMP Group Limited.
IMP Solutions is a division of IMP Group Limited.
Provide services for all clients and/or sister companies (IMP group), actual or potential * Responsible to perform daily/weekly/monthly checks within Shell and/or IAS standards * Responsible for ...
Provide services for all clients and/or sister companies (IMP group), actual or potential * Responsible to perform daily/weekly/monthly checks within Shell and/or IAS standards * Responsible for ...
Senior Project Manager
Halifax, NS · On-site +1
IMP Solutions is a division of IMP Group Limited.
Senior Project Manager
Halifax, NS · On-site +1
IMP Solutions is a division of IMP Group Limited.
Tier 3 Engineer
Halifax, NS · Remote
IMP Solutions is a division of IMP Group Limited.
Tier 3 Engineer
Halifax, NS · Remote
IMP Solutions is a division of IMP Group Limited.
Maintenance Supervisor
Halifax, NS · On-site
IMP Aerospace & Defence is not only one of the leading companies in the Aerospace field, but we are ... Maintains a high standard of discipline and conduct within their group; councils individuals as ...
Maintenance Supervisor
Halifax, NS · On-site
IMP Aerospace & Defence is not only one of the leading companies in the Aerospace field, but we are ... Maintains a high standard of discipline and conduct within their group; councils individuals as ...
IMP Aerospace & Defence is not only one of the leading companies in the Aerospace field, but we are also one of the most engaging and equality advocating companies to work for. We believe that ...
IMP Aerospace & Defence is not only one of the leading companies in the Aerospace field, but we are also one of the most engaging and equality advocating companies to work for. We believe that ...
The engineering supervisor plans, organizes, controls and leads the technical activities and resources of the CH149 CISSIMP group supporting IMP's Cormorant Support Center. What You Will Do:
The engineering supervisor plans, organizes, controls and leads the technical activities and resources of the CH149 CISSIMP group supporting IMP's Cormorant Support Center. What You Will Do:
Senior Network Engineer
Halifax, NS · On-site
IMP Solutions is a division of IMP Group Limited.
Senior Network Engineer
Halifax, NS · On-site
IMP Solutions is a division of IMP Group Limited.
CT114 AVN Tech
Trenton, ON · On-site
IMP Aerospace & Defence is not only one of the leading companies in the Aerospace field, but we are also one of the most engaging and equality advocating companies to work for. We believe that ...
CT114 AVN Tech
Trenton, ON · On-site
IMP Aerospace & Defence is not only one of the leading companies in the Aerospace field, but we are also one of the most engaging and equality advocating companies to work for. We believe that ...
IMP Aerospace & Defence is not only one of the leading companies in the Aerospace field, but we are ... Group in the tasks as directed. What You Will Bring: * Must be in possession of a valid paint trade ...
IMP Aerospace & Defence is not only one of the leading companies in the Aerospace field, but we are ... Group in the tasks as directed. What You Will Bring: * Must be in possession of a valid paint trade ...
IMP Aerospace & Defence is not only one of the leading companies in the Aerospace field, but we are also one of the most engaging and equality advocating companies to work for. We believe that ...
IMP Aerospace & Defence is not only one of the leading companies in the Aerospace field, but we are also one of the most engaging and equality advocating companies to work for. We believe that ...
Trainer
Halifax, NS · On-site
IMP Aerospace & Defence is not only one of the leading companies in the Aerospace field, but we are also one of the most engaging and equality advocating companies to work for. We believe that ...
Trainer
Halifax, NS · On-site
IMP Aerospace & Defence is not only one of the leading companies in the Aerospace field, but we are also one of the most engaging and equality advocating companies to work for. We believe that ...
The Airframe Mechanic will report to the IMP Group Ltd. - Aerospace and Defence location near the Halifax International Airport. What You Will Do: * The Airframe Mechanic must achieve a technical ...
The Airframe Mechanic will report to the IMP Group Ltd. - Aerospace and Defence location near the Halifax International Airport. What You Will Do: * The Airframe Mechanic must achieve a technical ...
Cable Assembler
Hammonds Plains, NS · On-site
IMP Aerospace & Defence is not only one of the leading companies in the Aerospace field, but we are also one of the most engaging and equality advocating companies to work for. We believe that ...
Cable Assembler
Hammonds Plains, NS · On-site
IMP Aerospace & Defence is not only one of the leading companies in the Aerospace field, but we are also one of the most engaging and equality advocating companies to work for. We believe that ...
IMP Aerospace & Defence is not only one of the leading companies in the Aerospace field, but we are also one of the most engaging and equality advocating companies to work for. We believe that ...
IMP Aerospace & Defence is not only one of the leading companies in the Aerospace field, but we are also one of the most engaging and equality advocating companies to work for. We believe that ...
Industrial Electrician
Halifax, NS · On-site
IMP Aerospace & Defence is not only one of the leading companies in the Aerospace field, but we are also one of the most engaging and equality advocating companies to work for. We believe that ...
Industrial Electrician
Halifax, NS · On-site
IMP Aerospace & Defence is not only one of the leading companies in the Aerospace field, but we are also one of the most engaging and equality advocating companies to work for. We believe that ...
IMP is able to achieve success through this teamwork mindset. That is why at IMP, you are not ... Support the CH149 Aircraft Flight Manual Working Group if/where required. * Support CH149 Fleet ...
IMP is able to achieve success through this teamwork mindset. That is why at IMP, you are not ... Support the CH149 Aircraft Flight Manual Working Group if/where required. * Support CH149 Fleet ...
IMP Aerospace & Defence is not only one of the leading companies in the Aerospace field, but we are also one of the most engaging and equality advocating companies to work for. We believe that ...
IMP Aerospace & Defence is not only one of the leading companies in the Aerospace field, but we are also one of the most engaging and equality advocating companies to work for. We believe that ...
IMP Aerospace & Defence is not only one of the leading companies in the Aerospace field, but we are also one of the most engaging and equality advocating companies to work for. We believe that ...
IMP Aerospace & Defence is not only one of the leading companies in the Aerospace field, but we are also one of the most engaging and equality advocating companies to work for. We believe that ...
Other
Medical, Dental
Posted 19 days ago
Job description
A workplace that's invested in your success. A team that truly values one another. A culture that is built upon integrity, passion and mutual respect. Are you ready to join a team of talented IT experts and take your career to new heights? If so, IMP Solutions is right for you.
The Opportunity:
IMP Solutions, a division of IMP Group Limited, provides IT products and IT and business consulting services to clients across Canada. Headquartered in Halifax, Nova Scotia for over fifty years, IMP Group continues to stand for diversity and strength. IMP Group has gained a very strong reputation nationally, being named one of the 50 Best Managed Companies.
Our passion is working with organizations to provide innovative and cost-effective business solutions. Our consultants offer outstanding technical capabilities, solid business experience, and a commitment to customer-centered methodologies.
We are seeking a motivated and customer-focused Service Desk Associate to join our Managed Services team in Halifax, Nova Scotia. This role serves as the front line of technical support, providing timely and professional assistance to end users while ensuring a high standard of service delivery.
What You Will Do:
- Serve as front-line technical support, responding to user inquiries and resolving basic computer issues in a timely manner.
- Troubleshoot and resolve hardware, software, and network connectivity issues.
- Take ownership of end-user issues including ticket validation, scheduling, updates, and documentation.
- Set up, configure, test, and maintain PCs, monitors, docking stations, printers, and multi-function devices.
- Provide IT support for Microsoft core business applications, operating systems and Office 365.
- Follow Service Desk procedures and escalate complex issues to Tier 2 support or vendors as required.
- Maintain quality documentation for troubleshooting and resolution activities.
- Utilize ConnectWise ticketing and support tools effectively.
- Complete assigned ConnectWise University training materials and blueprints.
- Contribute positively to a collaborative and professional team environment.
What We Offer You:
- Comprehensive health and dental benefits
- RRSP contribution matching
- Professional development and training opportunities
What You Need to Succeed:
- 1+ years of Service Desk, Desktop Support or Information Technology Systems experience
- Post secondary education in computer science or a related field. Equivalent combination of education and experience considered
- Understanding of operating systems, business applications, printing systems, and network systems
- Diagnostic skills of technical issues. Understand support tools, techniques, and how technology is used to provide services
- Excellent communication skills (written, verbal and active listening), interpersonal skills and the ability to perform professionally in a fast-passed environment
- Detail oriented, organized, excellent time management, and multi-tasking skills
- Customer focused - Patient, approachable, and able to adapt quickly to change
If you are interested in joining our winning team and have what it takes to be successful in a dynamic industry, we want to hear from you!
Apply with your resume by June 26, 2026.
IMP is committed to Employment Equity and our goal is to be a diverse workforce that is representative at all job levels. We welcome applicants from Aboriginal people, visible minority groups, persons with disabilities and women in occupations and positions where they are under-represented. If you are a member of one of the equity groups, you are encouraged to self-identify on either your cover letter or resume.
IMP Solutions is a division of IMP Group Limited.