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Technical Service Manager Jobs in Quebec (NOW HIRING)

CAPREIT

Technical Services Coordinator

Montreal, QC · On-site

... service plans with buildings & equipment's maintenance, following industry best practices. * Inspections of all buildings on an ongoing basis and report issues to Technical Services Manager (TSM)

CAPREIT

Technical Services Coordinator

Montreal, QC · On-site

... service plans with buildings & equipment's maintenance, following industry best practices. * Inspections of all buildings on an ongoing basis and report issues to Technical Services Manager (TSM)

Motorola

Software Customer Service Manager

Quebec, QC · On-site +1

CA$100K - CA$135K/yr

The Software Customer Service Manager position resides in Deployment, Managed & Support Services ... Through enhanced customer relationships, onsite technical expertise, and ongoing professional ...

Motorola

Software Customer Service Manager

Gatineau, QC · On-site

CA$100K - CA$135K/yr

The Software Customer Service Manager position resides in Deployment, Managed & Support Services ... Through enhanced customer relationships, onsite technical expertise, and ongoing professional ...

ABB

Service Manager - Quebec

Quebec, QC · On-site

Proven background in Customer Service, Operations, and/or Business Development/Sales management ... Experience working with technical products across multiple industries * Fluent in English and ...

Right Solutions (UTV International)

... technical documentation and parts breakdowns. Customer Support Service * Provide exceptional ... Communicate and document product issues and customer feedback to management. * Keep customers ...

Right Solutions (UTV International)

... technical documentation and parts breakdowns. Customer Support Service * Provide exceptional ... Communicate and document product issues and customer feedback to management. * Keep customers ...

BRP

We are looking for a Technical Services Project Manager to join our Technical Services project team. This role is at the heart of BRP's product development center operations. You will have the ...

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All JobsTechnical Service JobsTechnical Service Manager JobsTechnical Service Manager Jobs in Quebec

Technical Service Manager information

See Quebec salary details

$40K

$79.8K

$122.5K

How much do technical service manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for technical service manager in Quebec is $79,827.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,000.00 and $94,500.00 per year, depending on experience, location, and employer.

What is a technical service manager?

A Technical Service Manager is a professional responsible for overseeing technical support teams and ensuring that customer service requests and technical issues are resolved efficiently. They act as the bridge between customers and technical staff, helping to diagnose problems, implement solutions, and maintain high service standards. Technical Service Managers also coordinate training, manage service contracts, and work to improve processes for better client satisfaction. Their role is crucial in organizations that rely on technology to deliver products or services, as they ensure smooth operations and ongoing support.

What are the key skills and qualifications needed to thrive as a technical service manager?

To thrive as a Technical Service Manager, you need strong technical expertise in your industry, experience in service management, and often a relevant degree such as in engineering or information technology. Familiarity with customer relationship management (CRM) systems, IT service management (ITSM) tools like ServiceNow, and certifications such as ITIL are typically required. Leadership, problem-solving, and effective communication are crucial soft skills for managing teams and client expectations. These skills and qualifications are essential for delivering high-quality technical support, maintaining customer satisfaction, and driving continuous service improvement.

What are some common challenges a technical service manager faces when balancing customer expectations with technical limitations?

Technical Service Managers often encounter situations where customer demands exceed what is technically feasible within current resources or timelines. Balancing these expectations requires strong communication skills to set realistic goals, as well as a deep understanding of both the product and the customer’s needs. They must work closely with engineering, support, and sales teams to find workable solutions and ensure transparency throughout the process. Successfully navigating these challenges is key to maintaining client satisfaction and fostering long-term business relationships.

What is the difference between Technical Service Manager vs Service Engineer?

AspectTechnical Service ManagerService Engineer
CredentialsTypically requires a bachelor's degree in engineering or related field; certifications like PMP or technical certifications are commonUsually holds a technical diploma or associate degree; certifications depend on industry, such as HVAC or IT certifications
Work EnvironmentLeads teams, manages client relationships, oversees service operations, often in office and field settingsPerforms hands-on technical work, troubleshooting, and repairs, primarily in the field or on-site
Employer & Industry UsageUsed in manufacturing, IT, HVAC, and industrial sectors for service management rolesCommon in technical, industrial, and engineering sectors for field service roles

The Technical Service Manager focuses on overseeing service teams, managing client relationships, and ensuring service quality. In contrast, the Service Engineer performs direct technical work, troubleshooting, and repairs. Both roles require technical knowledge, but the manager role emphasizes leadership and coordination, while the engineer role emphasizes hands-on technical skills.

How much does a technical service manager make in the US?

A technical service manager in the US typically earns between $70,000 and $120,000 annually, depending on experience, industry, and location. Salaries can vary based on certifications, technical skills, and the size of the organization.

What does a technical service manager do?

A technical service manager oversees technical support and service operations within an organization, ensuring customer issues are resolved efficiently. They coordinate between technical teams and clients, manage service delivery, and often utilize tools like ticketing systems, while requiring strong communication and technical skills. The role may also involve training staff and maintaining service quality standards.

What are the most commonly searched types of Technical Service jobs in Quebec?

The most popular types of Technical Service jobs in Quebec are:

What cities in Quebec are hiring for Technical Service Manager jobs?

Cities in Quebec with the most Technical Service Manager job openings:

Technical Service Manager jobs near you
Infographic showing various Technical Service Manager job openings in Quebec as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $79,827 per year, or $38.4 per hour.

Manager - Aviation Technical Services

IMP Group

Montreal, QC • On-site

Full-time

Posted 28 days ago

Job description

As Canada's premier private jet company with a legacy spanning over 70 years, Execaire Aviation leads the way in aviation solutions. Setting the standard in aviation excellence, we redefine the way you fly, ensuring unparallelled service and unforgettable experience. Our success is driven by a team of over 600 dedicated employees who all share the same vision. As a leading provider of aviation solutions and operators of private jets, we offer a complete range of services including aircraft management, aircraft maintenance, aircraft charter and sales, as well as FBO services. At Execaire Aviation, our foundation is built on unwavering core values. Safety is our compass, guiding every operation. Excellence is the standard we uphold in every task. Innovation is our driving force, propelling us into the future of aviation. 

Join us and be a part of a team that lives and breathes these values every day!

Summary

The Manager - Aviation Technical Services, is responsible for the strategic leadership, operational oversight, and regulatory compliance of the company's specialized technical service programs across its national and international network. This includes oversight of Non-Destructive Testing (NDT) services, In-Flight Entertainment and Connectivity (IFEC) support (Intelsat/Viasat), FedEx line maintenance support operations in Casper, Wyoming, aircraft potable water sampling programs, and other specialized technical services.

The Manager will ensure these technical service lines operate safely, efficiently, and profitably while maintaining full compliance with Transport Canada, FAA, customer, and OEM requirements. The position is responsible for standardizing processes across multiple locations, managing technical personnel and subcontractors, developing new service offerings, and supporting business growth.

This role serves as the company's subject matter expert for specialized technical services and works closely with Maintenance Operations, Quality Assurance, Airworthiness, Maintenance Control, Procurement, Sales, and customers to deliver high-quality maintenance support.

Responsibilities
  • Operational Leadership
    • Lead all Aviation Technical Services operations across the company's network.
    • Develop standardized procedures and best practices for specialized maintenance services.
    • Ensure safe, efficient, and consistent service delivery across all locations.
    • Monitor operational performance (KPI's dashboard) and resource utilization.
    • Support expansion of technical service capabilities into new locations and customer markets.
  • Technical Program Development
    • Together with the Head of Maintenance and the Sales team, identify opportunities to expand technical service capabilities through:
      • New customer offerings.
      • Emerging technologies.
      • OEM partnerships.
      • Additional certifications.
      • Technical training.
      • Equipment investments.
      • Process improvements.
      • Support strategic growth initiatives.
  • Safety Management System (SMS)
    • Promote a proactive safety culture by:
      • Supporting hazard identification.
      • Participating in risk assessments.
      • Investigating technical service incidents.
      • Implementing corrective actions.
      • Monitoring safety trends.
      • Participating in Health & Safety meetings.
      • Supporting Management of Change activities.
  • Regulatory Compliance
    • Ensure compliance with:
      • Canadian Aviation Regulations (CARs).
      • FAA regulations, where applicable.
      • Approved Maintenance Organization procedures.
      • Customer maintenance requirements.
      • OEM technical documentation.
      • Industry standards.
      • Certification requirements.
      • Regulatory audits and customer audits.
  • Personnel Leadership
    • Provide leadership and oversight for technical specialists including:
      • NDT personnel.
      • IFEC technicians.
      • Water sampling personnel.
      • FedEx line maintenance personnel.
      • Contract technical specialists.
    • Responsibilities include:
      • Performance management.
      • Technical mentoring.
      • Workforce planning.
      • Succession planning.
      • Recruitment.
      • Competency management.
      • Training oversight.
      • 6S Monitoring within each department
  • Financial Management
    • Assist with:
      • Department operating budgets.
      • Capital equipment planning.
      • CapEx Requests and associated Business Cases.
      • Contract administration.
      • Labour utilization.
      • Cost control initiatives.
      • Profitability of each technical service line.
  • Continuous Improvement
    • Lead initiatives that improve:
      • Operational efficiency.
      • Service quality.
      • Standardization across all sites.
      • Technician productivity.
      • Digital processes.
      • Customer responsiveness.
      • Technical capability.
      • Business growth.
      • Lean and Continuous Improvement initiatives throughout the department.
Requirements

Education

  • Aircraft Maintenance Engineer (AME) Licence preferred.
  • Diploma or Degree in Aviation Maintenance, Engineering, Aviation Management, or a related discipline preferred.

Experience/Requirements

  • Minimum 10 years of aviation maintenance experience.
  • Minimum 5 years in a supervisory or management role.
  • Experience managing specialized aviation technical services.
  • Experience within a Transport Canada AMO.
  • Experience working with FAA regulatory requirements is considered an asset.
  • Experience managing multiple operating locations.
  • Experience managing customer contracts and vendor relationships.
  • Oral/written English/French.
  • Regular travel (approximately 20-30%) to company facilities and customer locations across Canada and the United States.

At Execaire Aviation, your career journey matters.

Our careers culture is fueled by innovation, teamwork, and a commitment to excellence. We support growth through a variety of learning opportunities tailored to different roles across our organization. Whether it's hands-on experience, mentorship, or role-specific training, we aim to help you build confidence and expand your skills where it counts. Not every path looks the same; we're committed to creating an environment where curiosity is encouraged and development is possible. Join us in redefining aviation standards and unleashing your potential in an environment where your aspirations can take flight!

Diversity and Inclusion

We celebrate diversity and believe in the power of an inclusive workplace. At Execaire Aviation, we embrace unique perspectives and backgrounds, recognizing that diversity drives innovation and creativity. We strive for a work environment where everyone feels respected, valued, and empowered to contribute their best. Join us in building a team that reflects the vibrant tapestry of aviation.

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