Technical Service Assistant Jobs in Quebec (NOW HIRING)

Territory: West Montreal, Monteregie West, Outaouais, Eastern ON up to Trenton, ON
The Technical Sales Representative is responsible for providing field technical sales support to customers of John Brooks Company in various markets and industries. The incumbent will be responsible for consultative field sales activities - both generating and closing sales opportunities, necessary to maintain and grow business for Pump products. Our Technical Sales Representatives are responsible for overall customer satisfaction, while meeting or exceeding the territory sales and profitability targets.
DUTIES & RESPONSIBILITIES

• Responsible for providing top quality field technical sales support to customers for pump products and pump systems
• Manage & service existing business/ client base within sales territory
• Establish and maintain professional business relations with new and existing customers
• Conduct sales calls/meetings with existing customers; discuss new opportunities/products, cross-sell new products, follow up on prior orders/ongoing applications, and close orders
• Prospect, generate, and qualify sales opportunities and leads; conduct sales calls/meetings, provide recommendations, and discuss product options & opportunities
• Visit customers to review products & applications, evaluate and recommend custom pump solutions to suit individual customer needs
• CRM management; create, submit, track, and update statuses of all proposals, quotations, and customer inquiries in Maximizer
• Participate in joint calls with managements, suppliers, and other division representatives
• Liaise regularly with internal team members; provide product and system technical support, and assist with product selection and proposals
• Participate in joint calls with strategic suppliers in order to discover new opportunities, or to help strengthen the Company offering
• Represent the Company in tradeshows; conduct professional technical presentations, and promote core products for specific product applications
• Set professional development goals and works towards their fulfillment; attend all required training

Requirements

Essential:

• College Diploma in a related field
• Bilingual (English/ French)
• Minimum 2-3 years of related experience
• Proficient sales skills and a keen desire to continue developing those skills
• Must demonstrate sound technical and mechanical proficiency relating to various product applications
• Advanced computer skills; proficient with Microsoft Office Suite (Excel, Word etc.)
• A hunter mindset with a strong technical aptitude and a general understanding of industrial processes
• Must demonstrate interpersonal savvy in order to build and maintain relationships
• Excellent time management, communication, and problem-solving skills
• Strong presentation skills and experience preparing professional PowerPoint decks
• Valid Driver's License
• Demonstrated alignment with John Brooks values; customer first, ownership/accountability, respect, performance excellent, integrity and innovation

Desirable:

• Working knowledge of industry products, systems and applications
• Working knowledge of Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) software systems

WORK ENVIRONMENT

• Day travel to customer & supplier sites - approx. 60-75%
• Long distance travel to customer & supplier sites, overnight travel as required - approx. 10%
• Home office location, when not travelling
• Ability to lift 45lbs, on occasion

Benefits

WHO WE ARE
Canadian founded and owned, John Brooks Company has doubled in size in the last 7 years to over 200 employees across the country. Since 1938, we have worked hard to build & nurture an entrepreneurial environment, where creative thought and initiative are encouraged; this is a place where your ideas matter! If you have a strong work-ethic, passion, and determination, we'll provide the tools you need for success. We will help you grow so that we can continue growing.
WHAT'S IN IT FOR YOU?

We offer an attractive compensation and benefits package including:

• Competitive remuneration plan including base salary and incentive
• Car allowance and business mileage reimbursement
• Company cellphone, tablet, and laptop
• Competitive vacation plan
• Extended health and insurance benefits and Company Group RRSP with employer contributions

FUN FACTS

• The average tenure is 9 years
• We love to promote from within - all our current Sales Managers were promoted into their positions
• We have over 200 employees from coast to coast
• We're continuing to grow - we've doubled in size over the last 6 years!
• The Pump division has had record sales in the past 5 year, offers the broadest pump product line-up of anyone in Canada, and we sell the #1 products in the market

We are committed to providing equal opportunities for persons with disabilities. Accommodations are available at all stages of the recruitment process, at the candidate's request.