ZipRecruiter

Log In

1

Technical Service Assistant Jobs in Chicago, IL (NOW HIRING)

ZF

Service Engineer

Vernon Hills, IL

$59K - $74K/yr

The Service Engineer is responsible for coordinating technical service actions, supporting ... Provides technical support on new product releases, B.O.M.'s and catalogs. * Assist in warranty ...

ZF Group

Service Engineer

Vernon Hills, IL · On-site

$59K - $74K/yr

The Service Engineer is responsible for coordinating technical service actions, supporting ... Provides technical support on new product releases, B.O.M.'s and catalogs. * Assist in warranty ...

previous page

Showing results 41-60

All JobsTechnical Service JobsTechnical Service Assistant JobsTechnical Service Assistant Jobs in Chicago, IL

Technical Service Assistant information

See Chicago, IL salary details

$19.6K

$45.6K

$78.8K

How much do technical service assistant jobs pay per year?

As of Aug 23, 2026, the average yearly pay for technical service assistant in Chicago, IL is $45,601.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,600.00 and $45,300.00 per year, depending on experience, location, and employer.

What is the difference between Technical Service Assistant vs Customer Service Representative?

AspectTechnical Service AssistantCustomer Service Representative
Required CredentialsTechnical certifications or training, sometimes associate degreesHigh school diploma or equivalent, customer service training
Work EnvironmentTechnical support centers, on-site service, or client locationsCall centers, retail, or office settings
Employer & Industry UsageManufacturing, IT, electronics, and technical support sectorsRetail, telecommunications, banking, and service industries
Common Search & Comparison IntentTechnical skills, troubleshooting, product supportCustomer interaction, problem resolution, communication skills

The Technical Service Assistant typically focuses on technical troubleshooting, product support, and requires relevant certifications or technical training. In contrast, a Customer Service Representative emphasizes communication, customer interaction, and problem resolution in more general service settings. Both roles are essential in their industries but serve different functions based on technical expertise versus customer communication skills.

What does a technical service assistant do?

A technical service assistant provides technical support and troubleshooting for customers or internal teams, often assisting with equipment, software, or systems. They may perform diagnostics, maintain documentation, and use tools like remote access software, requiring good communication skills and technical knowledge. The role often involves working in a service environment with a focus on resolving technical issues efficiently.

What are the most commonly searched types of Technical Service jobs in Chicago, IL?

The most popular types of Technical Service jobs in Chicago, IL are:

Technical Service Assistant jobs near you

Service Engineer

ZF

Vernon Hills, IL

$59K - $74K/yr

Full-time

Medical, Retirement, PTO

Re-posted 14 days ago

ZF rating

6.3

Company rating: 6.3 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

420th of 494 rated machine equipment manufacturers

Job description

 Req ID 89241 | Vernon Hills, United States ZF Services, LLC

About the Team:

The Service Engineer is responsible for coordinating technical service actions, supporting customers with product-related issues, and ensuring the implementation of service updates across the organization. This role involves troubleshooting, warranty analysis, and collaboration with product and quality teams, with occasional domestic and international travel.

What you can look forward to as a Service Engineer:
  • Implementation and coordination of service actions both in house and in field.
  • Establishes and maintains positive customer relationships for technical issues and customer satisfaction.
  • Interprets, distributes and follows up to ensure Service Change Notices are implemented throughout the organization.
  • Creates and distributes Technical Service Bulletins for ZF product to aid customers in product installation.
  • Proactively alerts Industrial Business Line Product Management and Quality department about potential safety and technical issues on ZF product. Helps to find solutions by using problem solving process.
  • Provides technical support on new product releases, B.O.M.'s and catalogs.
  • Assist in warranty inspections and provides failure analysis on ZF product warranty claims which may require some travel.
  • Travel internationally and domestic up to 20%. 
Your profile as a Service Engineer:
  • Bachelor's degree in engineering or related technical field.
  • Preferred 1+ years experience (including internship or co op).
  • Preferred experience with high voltage vehicle systems and CAN knowledge.
  • Preferred heavy duty construction vehicle or commercial vehicle experience.
  • Proficiency in Microsoft Office and SAP.
  • Project management, good customer relations and negotiation skills.
  • Self driven and result & detail oriented.
  • Must be able to troubleshoot/problem solve drivetrain issues. 
What We Offer:

The expected base compensation for this role is $59,600.00- $74,500.00 annually.  Actual base compensation within the identified range will vary based on factors relevant to the position.

  • Annual Incentive Plan
  • Paid time off
  • 401k Plan
  • Health Care Benefits
  • Paid Holidays
  • A supportive collaborative team environment
  • A strong diverse culture
  • Supportive Employee Groups and community outreach activities

ZF does not offer visa sponsorship for this role (e.g., H-1B, TN), and candidates must be authorized to work in the U.S. without requiring sponsorship by ZF now or in the future. This role also does not include any immigration-related support, including-but not limited to-being listed on government forms, providing documentation for work authorization, coordinating with universities, or participating in training plans or other procedures related to visa status (e.g., H-1B, TN, F-1 OPT/CPT, J-1, O-1, L-1, E-3, and any other status requiring employer sponsorship or immigration-related support). IF YOU REQUIRE ANY FORM OF VISA SPONSORSHIP OR ANY IMMIGRATION SUPPORT NOW OR IN THE FUTURE, PLEASE DO NOT APPLY.

Be part of our ZF team as Service Engineer and apply now!

Contact

Bethany Vijayakumar

DIVERSITY COMMITMENT: 
Diversity, Equity and Inclusion are more than just words for us. They are at the core of the ZF Way that propels our team members towards their utmost success. We strive to build and nurture a culture where inclusiveness is a natural reflex. We actively seek ways to remove barriers so that every member of ZF can rise to their full potential. We aim to embed this in our legacy through how we operate and build our products as we shape next generation mobility, safety, sustainability and social justice. 

With four generations across 118 nationalities in 41 countries, ZF combines a unique variety of backgrounds, perspectives, and ideas. Together, we solve problems, drive innovation and shape next generation mobility. 

Our company is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with us and are in need of accommodation or special assistance to navigate our website or to complete your application, please contact us. Requests for reasonable accommodation will be considered on a case-by-case basis. ZF is an Equal Opportunity and Affirmative Action Employer and is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Equal Employment Opportunity/Affirmative Action Employer M/F/Disability/Veteran

What ZF employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply