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Service Tech Manager Jobs (NOW HIRING)

Brandywine Technology

IT Manager

Camden, DE · On-site

$96K - $118K/yr

SUMMARY Our direct customer is seeking an IT Manager to join their growing team. You will be ... Must have financial services experience * Candidate must be willing to work 100% onsite in a normal ...

Advantage Tech

IT Manager

De Soto, KS

$110K - $120K/yr

Job Summary Sitting at the core of our ERP service model, this role is responsible for managing their IT team, as well as assisting with their service transition, change governance, stakeholder ...

City of Glendale, CA

Technology Manager

Glendale, CA · On-site

$11K - $16K/mo

Skills and Abilities Customer ServiceProvide exceptional customer service to all employees ... management experience in information technology, including responsibility for planning ...

Next Step Systems

IT Manager

Northbrook, IL · On-site

$96K - $118K/yr

IT Manager, Northbrook, IL The IT Manager oversees all of the company's IT functions and needs. The ... service level agreements and support are met. - Develop test strategies for new hardware and ...

Next Step Systems

IT Manager

San Diego, CA · On-site

$100K - $123K/yr

San Diego CA Jobs, IT Manager, Linux, Windows Administration, Amazon Web Services, AWS, Cloud, Google G Suite, Automated Build Engines, FreeIPA, DBA, Linux Scripting, Database Administration ...

American Electric Power

Technology Manager

Columbus, OH · On-site

$136K - $177K/yr

The Technology Manager will partner closely with Engineering, Architecture, Security, and ... Support SLO-driven service monitoring and incident response processes Platform Operations ...

Next Step Systems

IT Manager

Washington, DC · On-site

$107K - $131K/yr

This IT Manager position is Hybrid, in the office 2-3 times a week. IT Manager Responsibilities: - Lead large IT projects, including the design and deployment of new IT systems and services ...

CFS

IT Manager

Grafton, WI · On-site

$90K - $120K/yr

IT Manager | Permanent | No Sponsorship Available | On-Site Everyday ABOUT OUR CLIENT * Career ... Coordinate with vendors and service providers for hardware, software, and support services * Ensure ...

Shrader Tire and Oil

IT Manager

Toledo, OH

$85K - $104K/yr

Our dedicated team of professionals are trained and motivated to provide extreme customer service ... The IT Manager plays a key role in ensuring the reliability, security, and efficiency of our ...

The Kahala Hotel & Resort

IT Manager

Honolulu, HI · On-site

$80K - $90K/yr

... services. This position ensures the reliable operation of all IT assets across guest-facing and ... The Resort IT Manager works closely with department leaders, vendors, and the Director of ...

Community Youth Center

IT Manager

San Francisco, CA · On-site

$85K - $95K/yr

Our services include academic support and college counseling, job placement and employment training ... Title: IT Manager Salary: $85,000.00 - $95,000.00 per year (plus benefits) Reports to: IT Director ...

ACTION COMMERCIAL SERVICE INC

Service Tech

Albany, NY · On-site

$18 - $35/hr

... Time Management Tools · Technicians must have their own general hand tools including but not ... Service Tech Trainee beginning salary $18-$25 · Experienced Tech salary $25-$35 · Overtime ...

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How much do service tech manager jobs pay per year?

As of Jul 15, 2026, the average yearly pay for service tech manager in the United States is $82,824.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,500.00 and $92,000.00 per year, depending on experience, location, and employer.
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Service Tech Manager jobs near you
Technology Manager

Technology Manager

Life Enriching Communities

Columbus, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Life Enriching Communities rating

7.8

Company rating: 7.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Technology Manager
Role Information
Location:Columbus Metro Region (Columbus, New Albany, Reynoldsburg)
Schedule: Full-Time | Monday - Friday
Who We Are
Life Enriching Communities is a not-for-profit organization that provides exceptional everyday experiences for associates and residents in our vibrant senior living communities. Our values of respect, innovation, spirituality, and excellence guide everything we do, fostering a sense of extended family and teamwork within our community. Our residents are exceptional and kind, and our dedicated associates deliver a high level of service with grace and compassion. Join us in making a meaningful difference in the lives of seniors and their families.
What You'll Love About Working Here
At Life Enriching Communities, we believe exceptional care begins with an exceptional team. Alongside our warm and welcoming environment, we offer a package of:
  • Health, Dental, Vision, Life, and Disability benefits
  • Generous Paid Time Off (PTO)
  • Retirement Fund with Company Match
  • On-Site Gym
  • Advancement opportunities
  • Beautiful, state-of-the-art facilities
  • A supportive team culture
  • Work that truly makes a difference
  • Excellent patient care ratios that support quality time with residents

You, Our Ideal Candidate
The Technology Manager serves as a strategic technology leader, operational partner, and culture champion for Life Enriching Communities. This role is responsible for delivering exceptional technology services that support associates, residents, customers, and organizational priorities while fostering a culture aligned with LEC's Mission, Vision, CORE values, The LEC Way, and Five Pillars. The Technology Manager leads local technology operations, develops and supports technology associates, advances cybersecurity and business continuity efforts, and partners with operational leaders to leverage technology as a tool for improving resident experience, associate engagement, operational excellence, growth, and stewardship. This position balances hands-on leadership with strategic thinking, ensuring technology remains reliable, secure, innovative, and focused on serving people. The Technology Manager believes technology is not merely infrastructure and support-it is a means of enriching lives, enabling exceptional service, and advancing LEC's mission.
Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Technology Leadership
  • Lead day-to-day technology operations across assigned communities and business functions.
  • Ensure reliable delivery of technology services, infrastructure, telecommunications, business applications, and end-user support.
  • Partner with organizational leaders to identify opportunities where technology can improve operational performance and resident outcomes.
  • Support enterprise technology initiatives, system implementations, upgrades, and digital transformation projects.
  • Foster a culture of innovation, continuous improvement, and responsible technology adoption.
  • Promote effective use of Microsoft 365, AI-enabled tools, collaboration platforms, and emerging technologies.

Associate Experience
  • Create an environment where associates feel valued, supported, engaged, and empowered.
  • Recruit, develop, coach, and retain high-performing technology team members.
  • Conduct regular one-on-one meetings, coaching conversations, and career development planning.
  • Support onboarding, training, and ongoing professional development of technology associates.
  • Recognize and celebrate associate contributions through LEC programs such as CORE, RISE, and Grateful Hearts.
  • Model servant leadership and cultivate a workplace grounded in trust, respect, and accountability.

Resident & Customer Experience
  • Ensure technology services contribute positively to resident and customer experiences.
  • Collaborate with community leaders to identify technology solutions that improve quality of life, communication, safety, and engagement.
  • Maintain a customer-first mindset, emphasizing responsiveness, empathy, and service excellence.
  • Support resident-facing technology initiatives and educational opportunities when appropriate.

Cybersecurity, Compliance & Risk Management
  • Promote a strong security-first culture while maintaining an exceptional user experience.
  • Support HIPAA, privacy, security, compliance, and risk-management initiatives.
  • Ensure appropriate controls, processes, and safeguards are maintained across technology systems.
  • Participate in business continuity, disaster recovery, and emergency preparedness planning.
  • Support cybersecurity awareness and education throughout the organization.

Operational Excellence
  • Monitor service levels, ticket trends, project progress, and operational performance.
  • Develop and maintain measurable goals aligned with LEC's Five Pillars.
  • Seek opportunities to streamline processes, eliminate waste, improve efficiency, and enhance service delivery.
  • Manage assigned budgets, technology assets, vendor relationships, and procurement activities.
  • Utilize data to drive decisions and support continuous process improvement across the organization.

Required Qualifications
  • Bachelor's degree in Information Technology, Information Systems, Computer Science, Business, or related field; equivalent experience may be considered.
  • Five or more years of progressive technology leadership experience.
  • Previous supervisory or team leadership experience.
  • Experience supporting enterprise technology environments, Microsoft 365, networking, telecommunications, business applications, cybersecurity, and end-user support.
  • Strong communication and relationship-building skills.
  • Demonstrated ability to lead change and influence across departments.
  • Ability to translate technical concepts into understandable business language.

Preferred Qualifications
  • Experience in healthcare, senior living, hospitality, or mission-driven organizations.
  • Experience with IT service management, project management, and vendor management.
  • Knowledge of compliance frameworks including HIPAA, cybersecurity best practices, and risk management principles.
  • Experience supporting digital transformation and organizational technology adoption initiatives.

Life Enriching Communities is an equal opportunity employer committed to workplace diversity and compliance with the applicable provisions of the Americans with Disabilities Act. We are a drug-free and tobacco-free workplace.

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