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Service Technician Manager Jobs (NOW HIRING)

Assign daily work to field service technicians. * Schedule and coordinate service calls, pool openings, and pool closings. * Create and manage service orders; review recommended work with technicians ...

Mobile Technician Manager

Syracuse, NY · On-site

$95K/yr

  • Medical

  • Retirement

Mobile Field Service Technician Manager Are you a manager ready to make an impact on the business by leading and developing a team of talented technicians? Join Penn Power Group, LLC, a leader in ...

Why Val's Services? * We provide a company's computer (Mac) - Must know how to use it * You can ... Manage technician hiring initiatives, interview and manage training schedules for technicians 12 ...

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Service Technician Manager information

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$34K

$82.8K

$169.5K

How much do service technician manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for service technician manager in the United States is $82,824.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,500.00 and $92,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by service technician managers, and how can they effectively address them?

Service Technician Managers often face challenges such as coordinating schedules for multiple technicians, ensuring consistent quality of service, and managing customer expectations. Effective communication, strong organizational skills, and leveraging technology for dispatch and reporting can help address these issues. Additionally, providing regular training and fostering a collaborative team environment are key to maintaining high morale and performance. Staying adaptable and proactively addressing problems as they arise will contribute to smoother operations and increased customer satisfaction.

What are the key skills and qualifications needed to thrive as a service technician manager?

To thrive as a Service Technician Manager, you need extensive technical knowledge in your service area, leadership experience, and a background in technical training or certification, often supported by a degree in engineering or a related field. Familiarity with field service management software, diagnostic tools, and industry-specific certifications (such as ASE or HVAC certifications) is highly valuable. Strong communication, problem-solving, and team management skills help you effectively lead technicians and resolve customer issues. These competencies ensure efficient service delivery, high team performance, and strong customer satisfaction.

What does a service technician manager do?

A Service Technician Manager oversees a team of service technicians, ensuring that maintenance and repair tasks are completed efficiently and to company standards. They coordinate schedules, provide training and support, and handle customer concerns related to service work. Additionally, they are responsible for managing inventory, maintaining safety protocols, and striving to meet performance and quality goals for their department.

What is the difference between Service Technician Manager vs Service Technician?

AspectService Technician ManagerService Technician
CertificationsOften requires technical certifications plus management trainingTypically needs technical certifications relevant to the industry
Work EnvironmentSupervises teams, manages schedules, and oversees service operationsPerforms hands-on repair and maintenance tasks in the field or shop
Employer & Industry UsageUsed in companies with multiple technicians, overseeing service departmentsUsed by service companies, repair shops, and field service providers

The Service Technician Manager focuses on supervising and coordinating service teams, ensuring efficient operations, and handling administrative tasks. In contrast, the Service Technician primarily performs technical repair and maintenance work. While both roles require technical skills, the manager role adds leadership and management responsibilities, making it suitable for those with both technical expertise and supervisory experience.

What cities are hiring for Service Technician Manager jobs?

Cities with the most Service Technician Manager job openings:

What are the most commonly searched types of Service Technician jobs?

The most popular types of Service Technician jobs are:

What states have the most Service Technician Manager jobs?

States with the most job openings for Service Technician Manager jobs include:

Service Manager

The Pool and Spa Place

Cranbury, NJ • On-site

Other

Re-posted 22 days ago


Job description

The Pool & Spa Place – Cranbury, NJ

Role: Service Manager

The Pool and Spa Place, a locally owned pool retailer and service provider in Cranbury, NJ, is seeking a motivated Pool Service Technician Manager to lead field technicians, manage client relationships, and ensure efficient route execution across Central New Jersey. This role is ideal for an experienced pool professional who values working with a close-knit team and contributing to a growing local company.

Location: Cranbury, NJ (service routes across Central New Jersey)

Key responsibilities:

  • Assign daily work to field service technicians.
  • Schedule and coordinate service calls, pool openings, and pool closings.
  • Create and manage service orders; review recommended work with technicians and communicate proposals to customers.
  • Oversee next-day work orders to facilitate inventory and stock pulls.
  • Coordinate with accounts and sales management on work order scheduling and priorities.
  • Update and maintain the customer database with accurate customer and service information daily.
  • Create quotes and follow up with customers to secure service work.
  • Open and close the store as needed and perform field service calls when required.

Required qualifications:

  • Minimum of 3 years of experience in the pool industry.
  • Practical knowledge of pool chemicals, common equipment brands, and filtration systems.
  • Proven problem-solving skills and the ability to handle customer issues professionally.
  • Reliable transportation and a valid driver’s license.
  • Strong interpersonal and communication skills.

Preferred qualifications:

  • Bilingual ability (a plus).
  • Previous experience supervising or managing field technicians.

Compensation and work environment:

  • Pay is based on experience and skill level.
  • Work includes a combination of field and occasional store responsibilities
  • Opportunities for professional development and advancement within a growing, locally focused company.

The Pool and Spa Place is committed to delivering excellent customer service and maintaining high standards of workmanship. Candidates should be team-oriented, organized, and prepared to contribute both in the field and in a supervisory capacity.