Service Tech Manager Jobs in California (NOW HIRING)

Salary: $11,152.76 - $16,223.68 Monthly
Location : 613 E. Broadway, Room 100, Glendale, CA
Job Type: Salaried - Full-time
Job Number: 26-00115
Department: Information Technology Department
Opening Date: 06/29/2026
Closing Date: 7/13/2026 11:59 PM Pacific
FLSA: Exempt
The Position
OPEN EXAMINATION - ONE YEAR PROBATIONARY PERIOD
The current vacancy is in the IT Project Management Office (PMO). This eligible list may be used to fill other vacancies for Technology Manager for the duration of the list.
Job Description: Under the direction of the Assistant Chief Information Officer, the Technology Manager leads and oversees assigned technology programs, services, projects, and staff. This role provides strategic and technical leadership assigned technology functions and enterprise systems; develops and implements policies, standards, and procedures; manages budgets and contracts, and vendor relationships; and collaborates with City departments, vendors, and stakeholders to ensure reliable, well-governed technology services aligned with Citywide goals.
Classification Code: 2731
Reporting Relationships:
This position reports to Assistant Chief Information Officer.
Common Responsibilities:
In the City of Glendale, all positions are responsible for excellent performance in the following areas:
Skills and Abilities Customer ServiceProvide exceptional customer service to all employees, customers, vendors and other City departments.EthicsModel and practice the highest standards of ethical conduct.Performance Develop necessary skills from on-the-job training and meet standards of performance for the classification by the end of the probationary period.
Work the necessary hours and times, including overtime as authorized for non-management staff, to complete goals, tasks, and objectives.Safety Ensure the duties of the position are performed in a safe and efficient manner.
Assume responsibility for maintaining a safe working environment.TeamworkFoster a teamwork environment.
Establish and maintain effective working relationships.CommunicationsGive and receive direction in English.
Communicate effectively in English, both orally and in writing.EquipmentOperate or use all position-related software, equipment and tools effectively and safely.Cyber SecurityActively participate in maintaining a secure computing environment by adhering to and implementing City cybersecurity policies, procedures, and best practices. This includes understanding common cyber threats such as phishing and malware, and promptly reporting suspicious activities.
Minimum Requirements
The following functions are typical for this classification. Incumbents may not perform all listed functions and/or may be required to perform additional or different functions from those set forth below to address business needs and changing business practices.
An equivalent combination of experience and education sufficient to perform the essential job functions and provide the required knowledge and abilities may be qualifying.
Education:
A Bachelor's Degree from an accredited college or university with major coursework in information technology, computer science, management information systems, public administration, or a closely related field.
Experience:
Five (5) or more years of progressively responsible professional and management experience in information technology, including responsibility for planning, implementing, supporting, and managing enterprise technology systems, services, or projects. At least three (3) years of the required work experience must include supervisory or management responsibilities in project coordination, vendor management, or program oversight.
License(s)/Certification(s):
Highly Desirable
One or more of the following certification(s):

• Certified Information Systems Security Professional (CISSP)
• Red Hat Certified Engineer (RHCE)
• Cisco Certified Network Associate (CCNA)
• Cisco Certified Network Professional (CCNP)
• Cisco Certified Internetwork Expert (CCIE)
• Global Information Assurance Certification (GIAC)
• Certified Ethical Hacker (CEH)
• Computer Hacking Forensic Investigator (CHFI)
• CompTIA Security+
• Certified Information Security Manager (CISM)
• Certified Information Systems Auditor (CISA)
• NIST Cybersecurity Framework (NCSF)
• Certified Cloud Security Professional (CCSP)
• Microsoft (MCSA, MCSE)
• VMware (VCP, VCAP)
• Project Management Professional (PMP)
• Any other relevant certifications related to the specific assignment.

Transportation:
Valid California Class C driver's license.
Click hereto view the complete class specification outlining all job duties and requirements:
Exceptional Customer Service Policy The City of Glendale places a high importance on quality customer service and prides itself for the high level of services it provides by every employee of the organization. As employees of the City of Glendale, we are committed to providing our diverse community and each other with courteous, considerate, and personal attention. Please click on the link to read the .
Working Conditions
Work is primarily performed indoors in an office setting.
Work is primarily performed Monday to Friday during regular office hours.
Evening work may be required.
Weekend or holiday work may be required.
Emergency response may be required 24 hours per day, 7 days per week, including nights, weekends and holidays.
Selection Process
EVALUATION OF APPLICATION: All applications, resumes and submitted reference materials will be reviewed and evaluated and only the best-qualified candidates based on applicable experience and education will be invited to the selection process.
ORAL INTERVIEW: (Weight: 100%)To evaluate the applicant's experience, education, and general background for the position.
Candidates must pass the exam with a minimum score of 70.00% in order to be placed on the eligible list.
TIME AND PLACE OF THE EXAMINATION WILL BE ANNOUNCED. Evaluations will be based on the candidate's education and experience relevant to the position. Examinations will assess the candidate's education, experience, knowledge and skills related to the job. The City of Glendale reserves the right to modify the examination components or their weighting. If changes are necessary, candidates will be informed of the specific examination components and their weight before the examination is administered. The City of Glendale complies with state and federal obligations to provide reasonable accommodations for applicants and employees with disabilities. Applicants with special needs are encouraged to inform the Human Resources Department at least five days before the first examination to ensure reasonable accommodations can be arranged. The provisions of this bulletin do not constitute an express or implied contract.
The City of Glendale offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision, life, and long-term disability insurance.
The above listed benefits apply to full-time, salaried positions only.
01
Do you possess valid California Class C driver's license?

• Yes
• No

02
Do you possess a Bachelor's Degree from an accredited college or university with major coursework in information technology, computer science, management information systems, public administration, or a closely related field?

• Yes
• No

03
Do you possess at least five (5) or more years of progressively responsible professional and management experience in information technology, including responsibility for planning, implementing, supporting, and managing enterprise technology systems, services, or projects. At least three (3) years of the required work experience must include supervisory or management responsibilities in project coordination, vendor management, or program oversight.

• Yes
• No

04
If your answer to Question #3 was "Yes", please provide examples in detail on how you possess this experience. Please also be detailed with your supervisory or management experience. Please list the position title(s) and dates of employment in which you gained this experience. If you do not have this experience, please list "N/A" in the field below.
05
Please review the bulletin/class specification, and indicate any certifications that you may possess? If you do not obtain of the certificates, please write, N/A.
06
Describe one significant information technology initiative, project, or operational improvement that you led or managed. Include your role, primary responsibilities, and the outcome achieved."If you do not have this experience, enter N/A.
07
If you currently work for a public agency or have worked for one in the last 5 years, please list your position title as well as your final monthly salary or hourly wage for that position.
08
Within the salary range as identified on this bulletin, what are your salary expectations for this position?
09
How did you FIRST learn about this position?

• City of Glendale Website
• Visited Human Resources in person
• Currently a City employee
• GTV6
• Twitter
• Indeed
• LinkedIn
• Glassdoor
• Other

Required Question