ZipRecruiter

Log In

1

Service Tech Manager Jobs in California (NOW HIRING)

Kai Cyber, Inc.

IT Manager

San Jose, CA · On-site

$111K - $136K/yr

Build and maintain a self-service knowledge base to reduce repeat ticket volume and empower ... Experience owning IT asset management programs and procurement processes * Strong understanding of ...

Hayward Lumber

IT Manager

Monterey, CA · On-site

$105K - $129K/yr

Beyond full-service lumberyards, we offer window, door and cabinet design centers, pro-oriented ... The IT Manager is a hands-on leader responsible for driving the implementation and management of ...

Skylo

IT Manager

Mountain View, CA · On-site

$113K - $138K/yr

Skylo Technologies is the world's first commercial, standards-based 'direct-to-device' satellite service operator. The IT Manager will lead the strategy, implementation, and maintenance of Skylo ...

Pae

Information Technology Manager

Corona, CA

$177K - $226K/yr

Information Technology Manager Amentum is a global leader in advanced engineering and innovative ... Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract ...

Tang and Company

IT Manager

Torrance, CA · On-site

$99K - $122K/yr

We are seeking an experienced IT Manager to lead IT operations, service delivery, and governance across the organization. This role is responsible for establishing, executing, and continuously ...

Tang and Company

IT Manager

Torrance, CA

$99K - $121K/yr

We are seeking an experienced IT Manager to lead IT operations, service delivery, and governance across the organization. This role is responsible for establishing, executing, and continuously ...

Amentum

Information Technology Manager

Corona, CA · On-site

$177K - $226K/yr

Information Technology Manager Amentum is a global leader in advanced engineering and innovative ... Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract ...

Hope The Mission

$70K/yr

The IT Manager is the person who keeps that from happening. Reporting to the Director of IT, the ... Coordinates with vendors and third-party service providers to resolve issues efficiently and manage ...

Salient Motion

Information Technology Manager

Torrance, CA · On-site

$98K - $120K/yr

They are seeking an IT Manager to build and manage the entire technology infrastructure, focusing ... services, and ensuring the environment remains compliant with DoD and CMMC requirements. • ...

Salient Motion

IT Manager

Torrance, CA · On-site

$98K - $120K/yr

They are seeking an IT Manager to build and manage the entire technology infrastructure, ensuring ... services, and ensuring the environment remains compliant with DoD and CMMC requirements. • ...

Vynca

IT Manager

San Mateo, CA · Remote

$108K - $132K/yr

About the job We're looking for a hands-on IT Manager to lead and operate the IT function at Vynca, a healthcare technology and services company focused on Palliative Care, Advance Care Planning (ACP ...

Salient Motion

IT Manager

Torrance, CA · On-site

$99K - $121K/yr

Identify, onboard, and manage external IT vendors and managed service providers where needed; own ... Bachelor's degree in Information Technology, Computer Science, or a related field - or equivalent ...

Salient Motion

IT Manager

Torrance, CA · On-site

$99K - $121K/yr

Identify, onboard, and manage external IT vendors and managed service providers where needed; own ... Bachelor's degree in Information Technology, Computer Science, or a related field - or equivalent ...

DHD Consulting

IT Manager

Buena Park, CA

$96K - $118K/yr

Manage vendor relationships, negotiate contracts, and oversee third-party service providers for POS ... Provide technical leadership and support for store-level IT infrastructure, including network ...

next page

Showing results 1-20

All JobsService Tech Manager JobsService Tech Manager Jobs in California

Service Tech Manager information

What are the most commonly searched types of Service Tech jobs in California? The most popular types of Service Tech jobs in California are:
What cities in California are hiring for Service Tech Manager jobs? Cities in California with the most Service Tech Manager job openings:
Service Tech Manager jobs near you
Infographic showing various Service Tech Manager job openings in California as of June 2026, with employment types broken down into 82% Full Time, 13% Part Time, 2% Temporary, and 3% Contract. Highlights an 83% Physical, 3% Hybrid, and 14% Remote job distribution.

IT Manager

Kai Cyber, Inc.

San Jose, CA • On-site

$111K - $136K/yr

Full-time

Posted 24 days ago

Job description

Why Join Kai
  • Well-funded: With $125M raised, we have the capital, runway, and resolve to rebuild cybersecurity from first principles.
  • Proven: We've earned the trust of Fortune 500 and Global 1000 companies, and we're just getting started. Their confidence in Kai reflects what we've built: an AI-powered cybersecurity platform that performs at the scale and speed the enterprise demands.
  • Experienced founders: Our founding team consists of second-time entrepreneurs, each with over 20 years of experience in the cybersecurity industry. Their proven expertise and vision drive our ambitious goals.
  • World-class leadership team: Our Heads of AI, Engineering, and Product bring extensive experience from some of the world's most influential companies, ensuring top-tier mentorship, direction, and vision.
  • Frontier AI Applied Research Team: Our researchers operate at the leading edge of agentic AI systems, translating breakthrough capabilities into real-world cybersecurity applications.
  • Generous compensation: We offer highly competitive salaries, equity options, and a supportive work environment. Your contributions will be valued and rewarded as we grow together.

The Role
We are looking for an IT Manager who has done this before - built a professional IT program from near zero in a startup environment and grown it into something scalable, secure, and reliable.
This is not a maintenance role. You will own the entire IT function, define the processes, fix the gaps, and build the infrastructure that scales with the company. The person who joins now will shape how IT operates at Kai, not inherit someone else's playbook.
Responsibilities
Corporate IT Operations
  • Own the day-to-day health, reliability, and efficiency of the company's internal IT environment
  • Administer and optimize the Microsoft 365 tenant, including Outlook, Teams, SharePoint, OneDrive, and associated services
  • Manage Microsoft Entra ID (Azure AD), including user provisioning, group policies, conditional access, MFA enforcement, SSO configurations, and app registrations
  • Maintain and continuously improve Jamf Pro MDM policies, configuration profiles, update policies, compliance baselines, and automated workflows across the macOS fleet
  • Support Enterprise Security with corporate IT security posture hardening - working hand-in-glove with the Security team
  • Own network and office IT infrastructure, including Wi-Fi, VPN, and related tooling

IT Asset Management
  • Maintain a complete, accurate inventory of all hardware and software assets across the organization
  • Manage the full hardware lifecycle - procurement, registration, deployment, refresh, and secure disposal of MacBooks and peripherals
  • Administer software license tracking and ensure compliance across all SaaS and on-premise tools
  • Develop and enforce policies for asset assignment, use, and return

Hardware & Software Procurement
  • Evaluate, recommend, and procure IT hardware (MacBooks, accessories, AV/conferencing equipment) and software licenses
  • Manage vendor relationships and ensure cost-effective procurement aligned with budget
  • Partner with Finance on purchase orders, budgeting, and IT spend forecasting
  • Vet and onboard new software tools in coordination with Security and Legal teams

Employee Onboarding & Offboarding
  • Design and own a seamless, repeatable IT onboarding experience - from hardware provisioning and Jamf enrollment to M365 account setup, Entra ID provisioning, and access grants
  • Partner with HR and department leads to ensure new hires are fully equipped and productive on Day 1
  • Execute thorough, auditable offboarding procedures, including timely account deprovisioning in Entra ID, MDM unenrollment, hardware retrieval, and license reclamation
  • Maintain and improve runbooks and checklists for both workflows

IT Help Desk
  • Serve as the primary escalation point for IT support, handling hardware, software, connectivity, and account-related issues
  • Define SLAs for help desk response and resolution, and track performance against them
  • Build and maintain a self-service knowledge base to reduce repeat ticket volume and empower employees
  • Evaluate and implement a ticketing/ITSM platform if not already in place

Must Haves
  • An ownership mentality that places the well-being of the company, our customers, and teammates at the forefront of everything the role does
  • Startup experience and hustle - preferably a successful zero-to-one environment
  • 7+ years of IT experience, with at least 2 years in an IT Manager or Senior IT Administrator role
  • Deep, hands-on expertise with Jamf Pro - configuration profiles, policies, smart groups, patch management, and zero-touch deployment
  • Strong proficiency in Microsoft 365 administration: Exchange Online, Teams, SharePoint, Intune, and licensing management
  • Solid experience with Microsoft Entra ID (Azure AD): SSO, conditional access, MFA, RBAC, and application provisioning
  • Demonstrated experience managing a macOS-first endpoint environment
  • Experience owning IT asset management programs and procurement processes
  • Strong understanding of IT security principles, endpoint hardening, and least-privilege access
  • Proven ability to build and document scalable IT processes and runbooks
  • Excellent communication skills and a customer service orientation toward employees

Nice to Haves
  • Familiarity with compliance frameworks such as SOC 2, ISO 27001, or FedRAMP as they apply to corporate IT
  • Experience with Zero Trust Network Access (ZTNA) frameworks and context-aware access platforms (e.g., Zscaler, Cloudflare Access, or equivalent)
  • Experience with privileged access management (PAM) tools (e.g., CyberArk, BeyondTrust, or equivalent)
  • Experience rolling out AI productivity tools (e.g., Claude, Microsoft Copilot, or equivalent), including policy development and user training
  • Experience with ITSM/ticketing platforms (e.g., Jira Service Management, Zendesk, or similar)
  • Scripting or automation experience (Bash, Python, or PowerShell) for IT workflow automation
  • Relevant certifications: Jamf Certified Admin, Microsoft 365 Certified: Administrator Expert, CompTIA Security+, ITIL Foundation, or equivalent

Why Join the Mission
  • Build from zero - define the IT function, own the program, set the standard
  • Be a plank owner in building an AI-native IT function inside an AI-native security company with little to no technical debt
  • Work hand-in-glove with the Security team in an environment where IT and security are deeply integrated
  • A company that invests in your growth - budget for conferences, certifications, and continuing education
  • If Kai succeeds, this role is a career-defining opportunity

Work Location
This is a 5-day-a-week in-office role based in North San Jose, CA.

Apply