1

Service Tech Manager Jobs (NOW HIRING)

IT Manager

Greensboro, NC

$120K - $170K/yr

The Site IT Manager is the senior IT leader responsible for all technology services supporting a designated site. This role ensures reliable, secure, and high-performing IT operations across End User ...

IT Manager

Corinth, TX · On-site

$89K - $109K/yr

Implement and maintain the IT Service Management and IT Infrastructure Library practices to the IT team. Perform tier 2 and 3 escalation support and incident response. The IT Manager serves as the ...

IT Manager

Dallas, TX

$85K - $115K/hr

IT Manager A growing healthcare organization is seeking a full-time IT Manager to oversee day-to-day IT operations, support services, systems maintenance, infrastructure performance, and end-user ...

IT Manager

Houston, TX · On-site

$85K - $104K/yr

IT Manager Join APS APS is seeking an experienced and hands-on IT Manager to lead our Information ... We work to maintain the highest standards of care and service for our patients, families and valued ...

Information Technology Manager

Indianapolis, IN · On-site

$90K - $111K/yr

The Information Technology Manager (IT) is responsible for overseeing the IT department's daily ... services, and cyber security measures, as well as familiarity with database management and ...

IT Manager

Melville, NY · On-site

$90K - $120K/yr

Architect and build microservices -- service decomposition, API contracts, versioning, inter ... Provide hands-on IT management, including support for IT operations, vendor relationships, and ...

IT Manager

Waimea, HI

$110K - $135K/yr

This is inclusive of Information Technology systems and equipment, Security Systems Services, Fiber ... Provides personnel management and leadership for the IT department, including staffing, mentoring ...

IT Manager

Houston, TX

$92K - $112K/yr

Job Title: IT Manager Reports to: Partner Group Job Summary : The IT Manager's role is to ensure ... MaloneBailey provides audit and accounting services to public and private companies. We are an ...

IT Manager

Jefferson, IA

$89K - $110K/yr

The IT Manager is responsible for providing superior guest service through the functions of this position to all Wild Rose Casino & Hotel guests. In addition to the below key duties and ...

IT Manager

Troy, MI · On-site

$70K - $80K/yr

IT Manager Department: Data and Systems Reports To: Director of Data and Systems Location: Troy ... Source and contract internet service for new retail locations and corporate sites. Manage existing ...

New

IT Manager

Houston, TX · On-site

$90K - $111K/yr

We seek those who share our commitment to customer service, innovation, and ingenuity. Role Overview: As the IT Manager at ERock, you will lead the delivery, reliability, and continuous improvement ...

IT Manager

Harrah, OK

$91K - $112K/yr

The IT Manager ensures that a maximum level of guest service and satisfaction is achieved and maintained by the IT Department. * Communicates with all departments on specific needs and/or problems ...

IT Manager

Romulus, MI · On-site

$91K - $112K/yr

Job Summary/Objective Manage the Information Technology (IT) department of a Manufacturing Plant in ... Provide services and support to Plant Operations maximizing availability, performance and ...

IT Manager

Waimea, HI · On-site

$110K - $135K/yr

This is inclusive of Information Technology systems and equipment, Security Systems Services, Fiber ... Provides personnel management and leadership for the IT department, including staffing, mentoring ...

IT Manager

Traverse City, MI · On-site

$95K - $117K/yr

Collaborate with Sentinel's Managed Services, Help Desk, and SOC/SIEM teams to ensure effective ... Ensure IT operations align with compliance requirements, including government and manufacturing ...

IT Manager

Riverview, FL · On-site

$60K - $85K/yr

FAVOR INTERNATIONAL IT Manager TYPE Full-time, W-2 LOCATION In-Person (Riverview, FL) TEAM ... cloud services, and day-to-day IT support for all staff. • Maintain the Favor International ...

next page

Showing results 1-20

Service Tech Manager information

See salary details

$34K

$82.8K

$169.5K

How much do service tech manager jobs pay per year?

As of Jul 16, 2026, the average yearly pay for service tech manager in the United States is $82,824.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,500.00 and $92,000.00 per year, depending on experience, location, and employer.
What cities are hiring for Service Tech Manager jobs? Cities with the most Service Tech Manager job openings:
What are the most commonly searched types of Service Tech jobs? The most popular types of Service Tech jobs are:
What states have the most Service Tech Manager jobs? States with the most job openings for Service Tech Manager jobs include:
IT Manager

$120K - $170K/yr

Full-time

Re-posted 28 days ago


Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

The Site IT Manager is the senior IT leader responsible for all technology services supporting a designated site. This role ensures reliable, secure, and high-performing IT operations across End User Services (EUS), Network Infrastructure, Enterprise Applications, and local technology initiatives.

The Site IT Manager acts as the primary technology business partner to site leadership, aligning IT services with operational goals, production continuity, compliance requirements, and digital transformation initiatives.

Key Responsibilities

1. End User Services (EUS) & Service Management

  • Lead and oversee onsite IT support operations (Tier 1-3).
  • Ensure SLA performance for incident, request, and problem management.
  • Manage hardware lifecycle (laptops, desktops, mobile devices, printers, shop-floor devices).
  • Drive user experience improvements and service automation.
  • Maintain onboarding/offboarding IT processes.
  • Monitor and report service KPIs (MTTR, first-call resolution, CSAT).

2. Network & Infrastructure Management

  • Ensure reliability of LAN/WAN, Wi-Fi, firewalls, and ISP connectivity.
  • Maintain high availability for critical business and production systems.
  • Partner with central infrastructure teams on upgrades and architecture standards.
  • Oversee local server rooms, IDFs/MDFs, and infrastructure compliance.
  • Implement proactive monitoring and capacity planning.

3. Applications & Business Systems Support

  • Serve as site liaison for ERP, MES, collaboration platforms, and other enterprise applications.
  • Coordinate with global IT and business stakeholders for issue resolution.
  • Ensure integration between site systems and enterprise platforms.

4. Cybersecurity & Risk Management

  • Enforce corporate cybersecurity standards at the site level.
  • Ensure compliance with security policies, audits, and regulatory requirements.
  • Manage endpoint protection, patching compliance, and vulnerability remediation.
  • Participate in incident response and disaster recovery testing.
  • Promote security awareness among site employees.

5. Business Partnership & Strategic Alignment

  • Act as trusted advisor to site leadership.
  • Align IT initiatives with operational, manufacturing, engineering, or business objectives.
  • Identify opportunities for automation and digital optimization.
  • Support business continuity and operational resilience planning.
  • Contribute to IT budgeting and cost optimization initiatives.

6. Vendor & Asset Management

  • Manage local IT vendors and service providers.
  • Track and optimize telecom and infrastructure contracts.
  • Oversee asset inventory and lifecycle management.
  • Ensure cost-effective procurement aligned with corporate standards.

7. Leadership & Team Management

  • Lead and develop site IT personnel.
  • Foster accountability, customer focus, and technical excellence.
  • Coordinate cross-functional initiatives with central IT teams.
  • Drive continuous improvement culture within IT operations.

Required Qualifications

  • Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).
  • 7-10+ years of progressive IT experience.
  • 3-5+ years in IT leadership or site-level IT management.
  • Strong experience in:
    • Enterprise network infrastructure
    • Microsoft 365 / Active Directory / Azure AD
    • Enterprise applications (ERP/MES)
    • Endpoint management platforms
    • IT service management frameworks (ITIL preferred)
  • Experience supporting manufacturing or operational environments.

Preferred Certifications

  • ITIL Foundation
  • CCNA / CCNP
  • Microsoft / Azure certifications
  • PMP (helpful for project-driven environments)

Key Performance Indicators (KPIs)

  • Site IT uptime and infrastructure availability
  • Incident resolution time (MTTR)
  • SLA adherence
  • Security compliance score
  • User satisfaction metrics
  • Application deployment success rate
  • Budget adherence and cost optimization

Work Environment

  • Primarily onsite role
  • May require after-hours support during maintenance windows or critical incidents
  • Occasional travel for corporate IT alignment meetings

Salary Range
The salary range for this position is $120,000 - 170,000USD.

Final compensation will be determined based on factors such as experience, skills, and qualifications.

We are an equal opportunity employer and value diversity at our company.

We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please contact us to request accommodation.