Technical Operations Manager Jobs in Raleigh, NC

Join us as we Rise to the Challenge

At KCI, we’re building an enduring community that provides unparalleled value to our employee-owners. We make our mark designing and delivering our world-class solutions, so we invest deeply in supporting and developing our team. We reward integrity and commitment, and when we do well, you do well. Our employees have the freedom to innovate, unlimited growth, a voice that matters, a lifestyle that works, and skin in the game. Achievements are shared and celebrated. As a team, we are motivated to better ourselves, each other, and the world around us. 

THE COMPANY

KCI Technologies, Inc. is a 100% employee-owned engineering, consulting and construction firm serving clients throughout the United States. KCI is recognized as an industry leader, employing cutting-edge technologies, management practices and strategic growth initiatives. Employee ownership fosters an entrepreneurial spirit, encourages technical expertise, and shapes strategic planning.

KCI is currently ranked #50 on Engineering News-Record’s list of the Top 500 design firms in the nation.

KCI BENEFITS INFORMATION

We offer a competitive compensation package, family friendly benefits, a collaborative working environment, and the training, mentoring and resources you need to advance in your career.

We understand that you have choices, and we know that together we will make a great team!

KCI is committed to building a diverse and inclusive staff, and we encourage women, people of color, LGBTQ+ individuals, and individuals with disabilities to apply.

KCI Technologies, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

KCI is seeking a Business Manager to serve as the financial and operational steward of a Corporate Service Line. In this role you'll partner with project managers and senior leadership to keep projects profitable and on budget, surface risks early, and bring discipline and insight to how the business unit plans, forecasts, and performs. It's a high-visibility role for someone who enjoys turning data into decisions and helping technical teams run a strong business.

Financial Management & Reporting

• Lead monthly project status reviews for the business unit, flagging at-risk projects and situations before they escalate.
• Own the financial picture for the business unit — track performance, build efficiencies into existing processes, and ensure work stays aligned with corporate standards.
• Prepare and submit monthly performance reports to the PMO, recommending adjustments to resources, projects, and expenses to hit annual profit-and-loss targets.
• Analyze key metrics, trends, customers, and project performance, and translate the findings into clear guidance for project managers and leadership.
• Support budgeting, forecasting, and scenario planning for the business unit.

Governance & Compliance

• Ensure projects are set up correctly and in compliance from the start, including review of all contract documentation.
• Provide governance oversight by ensuring adherence to established processes and procedures at the project level, identifying gaps or deviations, and driving corrective action to maintain operational integrity.
• Support Corporate Governance initiatives.

Risk Management & Insurance

• Advise on risk allocation and mitigation in project delivery and operations.

Project & Team Support

• Partner with project managers and project analysts to support efficient project delivery and financial success, including hands-on research and coaching on project financial issues.
• Contribute across the PMO's focus areas — quality, data analysis, PM training, risk, strategy, data governance, and process improvement.
• Develop and deliver training to project managers on relevant financial and operational topics.
• Take on other special projects as assigned, bringing flexibility and a readiness to quickly pivot to address urgent, high-priority initiatives as business needs evolve.

Education and/or Work Experience Requirements:

• Bachelor’s degree in administration, business, engineering or science required
• 7 + years of Financial Analysis experience
• Pre-employment drug screening and background check are conditions of employment. Motor vehicle checks may be required based upon position.

Education and/or Work Experience Preferred:

• MBA