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Technical Manager Jobs in Raleigh, NC (NOW HIRING)

Deloitte

Technology Resilience Manager

Raleigh, NC

Our technical resilience services professionals assist our clients with the design and implementation of the technical solutions and risk management programs which improve their ability to withstand ...

Pwc

Senior Manager, Oracle Cloud Technical Lead

Raleigh, NC · On-site

$124K - $280K/yr

... manage client needs - Exemplifying flexibility in prioritizing tasks and deliverables - Building relationships and aligning technical solutions with business objectives - Overseeing and driving ...

DPR Construction

Technical Project Manager

Raleigh, NC · Hybrid

Role Summary The Technical Project Manager (TPM) reports to the Technical Program Management Office and leads cross-functional technology projects that deliver measurable business outcomes across ...

Xylem

Technical Project Manager

Morrisville, NC · On-site

$115K - $135K/yr

The Technical Project Manager will lead new and sustaining product development projects within our engineering development organization. This role is responsible for managing the technical and cross ...

Varonis

Technical Account Manager

Morrisville, NC · Remote

Technical Account Managers are the primary contact for Varonis customers and the first line of defense for data. All Varonis employees are Customer Success and Technical Account Managers are the tip ...

varonis

Technical Account Manager

Morrisville, NC · On-site

Technical Account Managers provide onboarding and proactive on-going value and support to Varonis customers, responsible for driving measurable security outcomes across cloud data, modern data ...

Diverse Lynx

Technical delivery manager

Durham, NC · On-site

$90K - $110K/yr

Role:- Technical delivery manager Location:- RTP, NC Job type:- Fulltime Salary :- $90k- $110k per annum Roles & Responsibilities: Defining project Objective, Scope Deriving requirement, Design ...

Virtuozzo

Technical Sales Manager

Raleigh, NC · Remote

Salary: 130 000-200 000 USD Technical Sales Manager for Cloud Infrastructure (Remote, US-based) Build new business. Own your territory. Sell real tech. At Virtuozzo, we build high-performance ...

Virtuozzo

Technical Sales Manager

Raleigh, NC · Remote

Technical Sales Manager for Cloud Infrastructure (Remote, US-based) Build new business. Own your territory. Sell real tech. At Virtuozzo, we build high-performance infrastructure software for the AI ...

Maximus

Technical Project Manager

Durham, NC · Remote

Description & Requirements Maximus is seeking an experienced Technical Project Manager to lead complex technology initiatives supporting Medicaid systems. This role oversees full lifecycle project ...

New

Maximus

Technical Project Manager

Raleigh, NC · Remote

Description & Requirements Maximus is seeking an experienced Technical Project Manager to lead complex technology initiatives supporting Medicaid systems. This role oversees full lifecycle project ...

New

Diverse Lynx

Technical delivery manager

Durham, NC

$90K - $110K/yr

Role:- Technical delivery manager Location:- RTP, NC Job type:- Fulltime Salary :- $90k- $110k per annum Roles & Responsibilities: Defining project Objective, Scope Deriving requirement, Design ...

Ontic

Technical Sales Manager

Creedmoor, NC · On-site

$110K - $140K/yr

To be considered for the Technical Sales Manager role, here's what you'll need to bring with you: * Bachelor's degree or equivalent experience in the Aerospace/Aviation industry. * 3+ years ...

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Technical Manager information

See Raleigh, NC salary details

$49.6K

$148K

$188.1K

How much do technical manager jobs pay per year?

As of May 29, 2026, the average yearly pay for technical manager in Raleigh, NC is $148,036.00, according to ZipRecruiter salary data. Most workers in this role earn between $113,200.00 and $175,900.00 per year, depending on experience, location, and employer.

What Is a Technical Manager?

A technical manager is responsible for overseeing the smooth operations of a company’s computer and information systems. Your job duties as a technical manager include coordinating with managers from other departments, working with your team to develop computer and network systems that meet company needs, aligning projects with company goals, installing and maintaining software applications and hardware upgrades, and ensuring the security of computer and network systems. You must be a creative problem solver to develop inexpensive solutions to complex problems.

What are the key skills and qualifications needed to thrive as a Technical Manager, and why are they important?

To thrive as a Technical Manager, you need a solid background in engineering or IT, strong project management abilities, and experience leading technical teams. Familiarity with project management tools (like Jira or Trello), relevant programming languages, and industry certifications such as PMP or ITIL are often required. Excellent communication, leadership, and problem-solving skills help you motivate teams and align technical solutions with business goals. These competencies are crucial for delivering successful projects, fostering innovation, and ensuring organizational objectives are met efficiently.

What are some common challenges Technical Managers face when leading cross-functional teams?

Technical Managers often encounter challenges in aligning different team members with varying technical backgrounds and priorities, especially when working with cross-functional teams. Balancing project deadlines with changing requirements, managing communication gaps between technical and non-technical stakeholders, and ensuring smooth collaboration are common hurdles. Successful Technical Managers develop strong interpersonal skills, promote transparent communication, and foster a collaborative environment to overcome these challenges while keeping projects on track.

What is the difference between Technical Manager vs Software Engineer?

AspectTechnical ManagerSoftware Engineer
Required credentialsBachelor's or Master's in Computer Science, Engineering, or related field; often leadership experienceBachelor's or higher in Computer Science, Software Engineering, or related field
Work environmentLeads teams, manages projects, collaborates with stakeholdersDevelops, codes, tests software applications
Employer usageUsed in tech companies, IT departments, product teamsCommon in software development firms, tech startups, IT services
Search intentComparing leadership roles with technical expertiseLooking for coding, development, or programming roles

The main difference between a Technical Manager and a Software Engineer lies in their focus and responsibilities. Technical Managers oversee teams and projects, requiring leadership skills and strategic planning, while Software Engineers focus on designing and coding software. Both roles require technical knowledge, but their day-to-day tasks and career paths differ significantly.

More about Technical Manager jobs
What are the most commonly searched types of Technical jobs in Raleigh, NC? The most popular types of Technical jobs in Raleigh, NC are:
What are popular job titles related to Technical Manager jobs in Raleigh, NC? For Technical Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Technical Manager jobs in Raleigh, NC look for? The top searched job categories for Technical Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Technical Manager jobs? Cities near Raleigh, NC with the most Technical Manager job openings:
Technical Manager jobs near you
CCaaS x AI, Manager, Functional Transformation

CCaaS x AI, Manager, Functional Transformation

Deloitte

Raleigh, NC

Other

Posted 3 days ago

Deloitte rating

8.1

Company rating: 8.1 out of 10

Based on 86 frontline employees who took The Breakroom Quiz

59th of 138 rated financial services

Job description

CCaaS x AI Manager, Functional Transformation

Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce

Recruiting for this role ends on December 31, 2026.

Work you'll do

As a functional Manager you will help clients modernize and transform their contact centers using CCaaS and Generative AI-anchored on AWS (for example, Amazon Connect, Amazon Lex, and Amazon Bedrock) and informed by cross-platform capabilities. This role is for a leader who can work effectively across business and technical stakeholders, shape scalable solution approaches, and lead delivery teams through the full lifecycle-from strategy and architecture through build, launch, and adoption.

  • Lead AI-enabled contact center transformation workstreams and engagements, translating servicing objectives into solution roadmaps, architecture decisions, and measurable business outcomes.
  • Architect and deliver Contact Center AI solutions using GenAI patterns such as prompt engineering, retrieval-augmented generation (RAG), and agent/tool-calling, with appropriate evaluation, governance, and safety controls.
  • Partner with clients to define future-state service experiences, operating models, and technology architectures across contact center modernization initiatives.
  • Support business development efforts where Contact Center AI is a core component by contributing to scope, estimates, solution storylines, workshops, and executive-level discussions.
  • Lead teams in the design, build, test, and deployment of cloud-based contact center solutions, while mentoring practitioners and promoting delivery quality, technical rigor, and adoption at scale.

A successful candidate would possess these skills:

  •   Ability to work independently and collaborate as part of a team
  •   Effective written and verbal communication skills
  •   Meticulous attention to detail and quality of work product
  •   Ability to build and sustain professional relationship
  •   Ability to lead projects or workstreams
  •   Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  •   Strong interpersonal skills and professional demeanor
  •   Ability to meet deadlines
  •   Ability to provide clear guidance to others

The team

Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.

Qualifications

Required

  • 8+ years of experience in consulting and/or industry delivering digital, cloud, and/or contact center solutions.
  • 4+ years project experience architecting, building, and supporting cloud-based solutions on AWS.
  • Bachelor's degree in Computer Science, Engineering, or equivalent work experience
  • Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
  • Limited immigration sponsorship may be available

Preferred

  • Production delivery experience with Amazon Connect, Amazon Lex, and Amazon Bedrock (including streaming patterns, security, monitoring/operations).
  • Experience implementing enterprise controls: IAM, network segmentation (VPC), secrets management (Secrets Manager/KMS), and observability (CloudWatch).
  • Cross-platform exposure to Google Gemini (API/Vertex AI) and/or Dialogflow, including tool calling, safety controls, quotas/limits, and platform trade-offs.
  • Experience leading Contact Center AI use cases end-to-end (design through adoption) and partnering with contact center operations leaders on change management and KPI realization.
  • Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, other)

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $144,000 to $241,000.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

#Customer_US

#SS_US

 
Qualifications:

CCaaS x AI Manager, Functional Transformation

Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce

Recruiting for this role ends on December 31, 2026.

Work you'll do

As a functional Manager you will help clients modernize and transform their contact centers using CCaaS and Generative AI-anchored on AWS (for example, Amazon Connect, Amazon Lex, and Amazon Bedrock) and informed by cross-platform capabilities. This role is for a leader who can work effectively across business and technical stakeholders, shape scalable solution approaches, and lead delivery teams through the full lifecycle-from strategy and architecture through build, launch, and adoption.

  • Lead AI-enabled contact center transformation workstreams and engagements, translating servicing objectives into solution roadmaps, architecture decisions, and measurable business outcomes.
  • Architect and deliver Contact Center AI solutions using GenAI patterns such as prompt engineering, retrieval-augmented generation (RAG), and agent/tool-calling, with appropriate evaluation, governance, and safety controls.
  • Partner with clients to define future-state service experiences, operating models, and technology architectures across contact center modernization initiatives.
  • Support business development efforts where Contact Center AI is a core component by contributing to scope, estimates, solution storylines, workshops, and executive-level discussions.
  • Lead teams in the design, build, test, and deployment of cloud-based contact center solutions, while mentoring practitioners and promoting delivery quality, technical rigor, and adoption at scale.

A successful candidate would possess these skills:

  •   Ability to work independently and collaborate as part of a team
  •   Effective written and verbal communication skills
  •   Meticulous attention to detail and quality of work product
  •   Ability to build and sustain professional relationship
  •   Ability to lead projects or workstreams
  •   Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  •   Strong interpersonal skills and professional demeanor
  •   Ability to meet deadlines
  •   Ability to provide clear guidance to others

The team

Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.

Qualifications

Required

  • 8+ years of experience in consulting and/or industry delivering digital, cloud, and/or contact center solutions.
  • 4+ years project experience architecting, building, and supporting cloud-based solutions on AWS.
  • Bachelor's degree in Computer Science, Engineering, or equivalent work experience
  • Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
  • Limited immigration sponsorship may be available

Preferred

  • Production delivery experience with Amazon Connect, Amazon Lex, and Amazon Bedrock (including streaming patterns, security, monitoring/operations).
  • Experience implementing enterprise controls: IAM, network segmentation (VPC), secrets management (Secrets Manager/KMS), and observability (CloudWatch).
  • Cross-platform exposure to Google Gemini (API/Vertex AI) and/or Dialogflow, including tool calling, safety controls, quotas/limits, and platform trade-offs.
  • Experience leading Contact Center AI use cases end-to-end (design through adoption) and partnering with contact center operations leaders on change management and KPI realization.
  • Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, other)

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $144,000 to $241,000.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

#Customer_US

#SS_US

 
Education:Bachelor's DegreeEmployment Type:

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