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Msp Account Manager Jobs in Raleigh, NC (NOW HIRING)

AURA Technologies LLC

Operations Manager

Raleigh, NC · Hybrid

  • Medical

  • Retirement

Project-manage IT and security initiatives in coordination with our external MSP and IT partners ... Serve as a backup to Executive Operations on procurement, accounts payable, NDAs, and export ...

AURA TECHNOLOGIES LLC.

Operations Manager

Raleigh, NC · On-site

  • Medical

  • Retirement

Project-manage IT and security initiatives in coordination with our external MSP and IT partners ... Serve as a backup to Executive Operations on procurement, accounts payable, NDAs, and export ...

AURA TECHNOLOGIES LLC.

Operations Manager

Raleigh, NC · On-site

  • Medical

  • Retirement

Project-manage IT and security initiatives in coordination with our external MSP and IT partners ... Serve as a backup to Executive Operations on procurement, accounts payable, NDAs, and export ...

HCL America Inc

Service Desk or Helpdesk

Cary, NC

$18.50 - $25/hr

System Administrator for the User Account Maintenance and Incident Management Systems. Create LAN ... MSP Proven technical ability working for an MSP, through relevant, demonstrable, technical ...

HCL America Inc

Service Desk or Helpdesk

Cary, NC · On-site

$18.50 - $25/hr

... Managing user account across applications running on various platforms like O365 Administrator ... for a MSP • Proven technical ability working for an MSP, through relevant, demonstrable ...

Aligned TG

Cloud Engagement Manager

Raleigh, NC · On-site

... AWS account teams and Aligned TG sales leadership to identify and shape new opportunities. • ... or MSP environments. • Proven success delivering complex AWS initiatives, including cloud ...

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All JobsMsp Account JobsMsp Account Manager JobsMsp Account Manager Jobs in Raleigh, NC

Msp Account Manager information

See Raleigh, NC salary details

$28.7K

$64K

$103K

How much do msp account manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for msp account manager in Raleigh, NC is $63,975.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,700.00 and $76,300.00 per year, depending on experience, location, and employer.

What is an MSP Account Manager?

An MSP Account Manager is a professional responsible for overseeing client relationships and service delivery for a Managed Service Provider (MSP). Their main duties include acting as the primary point of contact for clients, ensuring their IT needs are met, and managing service agreements. They also coordinate with technical teams to resolve issues, provide updates, and identify opportunities to improve services or upsell additional solutions. Effective communication, strong organizational skills, and a good understanding of IT services are essential for this role.

How does an MSP Account Manager typically collaborate with technical teams to ensure client satisfaction?

MSP Account Managers work closely with technical teams by acting as the primary liaison between clients and service delivery staff. They regularly communicate client needs, manage expectations, and help prioritize technical tasks based on business impact. Successful collaboration involves holding joint meetings, sharing feedback from clients, and proactively addressing potential issues before they escalate. This teamwork ensures that service levels are maintained and clients receive tailored solutions, contributing to strong client relationships and high retention rates.

What are the key skills and qualifications needed to thrive as an MSP Account Manager, and why are they important?

To thrive as an MSP Account Manager, you need strong client relationship management skills, a solid understanding of IT services, and experience in sales or account management, often supported by a relevant degree or industry certifications. Familiarity with CRM systems, ticketing platforms, and ITIL or CompTIA certifications is highly beneficial. Exceptional communication, problem-solving abilities, and a customer-centric mindset help you stand out in this role. These skills are critical for effectively managing client needs, ensuring service delivery, and driving long-term business growth for the managed service provider.

What is the difference between Msp Account Manager vs Msp Sales Executive?

AspectMsp Account ManagerMsp Sales Executive
Primary FocusManaging existing client accounts and ensuring customer satisfactionGenerating new business and acquiring new clients
Required SkillsCustomer relationship management, technical understanding, communicationSales techniques, prospecting, negotiation
Work EnvironmentClient-facing, ongoing account supportBusiness development, outreach activities
CertificationsOften requires industry certifications, customer service skillsSales certifications, industry knowledge

While both roles operate within the MSP industry, the Msp Account Manager primarily focuses on maintaining and growing existing client relationships, ensuring customer satisfaction. In contrast, the Msp Sales Executive concentrates on acquiring new clients and expanding the company's customer base. Both roles require industry knowledge and communication skills but differ in their core responsibilities and daily activities.

What are popular job titles related to Msp Account Manager jobs in Raleigh, NC?

For Msp Account Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Msp Account Manager jobs in Raleigh, NC look for?

The top searched job categories for Msp Account Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Msp Account Manager jobs?

Cities near Raleigh, NC with the most Msp Account Manager job openings:

Msp Account Manager jobs near you
Infographic showing various Msp Account Manager job openings in Raleigh, NC as of June 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $56,523 per year, or $27.2 per hour.

Sr. Strategic Account Manager - Energy & Nuclear Markets

Cynet Corp

Raleigh, NC

$55K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Job description

Join an award-winning and talented organization that delivers world-class Staffing solutions. Working within a vibrant and passionate team of recruitment and sales professionals, you will bring your energy and thrill of the hunt to fuel our growth managing key accounts and driving the acquisition of new business opportunities in the oil, gas and energy sector.

About the Role

The Senior Strategic Account Manager will serve as the primary commercial and relationship owner for designated nuclear utility accounts. This role is responsible for strategic account leadership, business development, contract support, and maintaining strong client partnerships. The ideal candidate will have experience supporting nuclear utility clients, particularly within the Southeastern region, and possess a proven ability to drive growth and client satisfaction.

What will you be doing day to day?
    • Own the overall strategy and growth plan for assigned nuclear utility accounts.
    • Develop and maintain executive-level and program-level client relationships.
    • Identify, qualify, and pursue new business opportunities within existing and prospective accounts.
    • Lead account planning activities and maintain an accurate opportunity pipeline.
    • Participate in contract negotiations and provide input regarding commercial terms, delivery models, and risk management strategies.
    • Build strong relationships, and be responsible for managing a healthy P&L with the existing portfolio of accounts within our Direct, SOW & MSP space.
    • Serve as the primary liaison between client leadership and internal delivery teams.
    • Ensure client satisfaction through proactive communication, issue resolution, and performance management.
    • Collaborate with recruiting and delivery teams to align staffing strategies with client needs.
    • Monitor account performance and identify opportunities for continuous improvement and expansion.
    • Perform other duties and responsibilities as assigned.

Requirements

Your Experience
  • Bachelor's degree or equivalency in work experience or education.
  • 2+ years of experience in account management, business development, or client relationship management
  • Proven track record of growing strategic accounts and developing long-term client partnerships.
  • Experience participating in commercial discussions, contract negotiations, and account planning initiatives.
  • Open to travel up to 10-15% of the time. 
  • Must be Tech Savvy and up-to-date with current technologies and recruitment trend.
  • Degree in engineering, construction management, business, or a related field is desired
Your Skills
  • Strong relationship-building and stakeholder management skills.
  • Excellent communication, presentation, and negotiation abilities.
  • Strategic thinking with the ability to identify and capture new business opportunities.
  • Strong organizational skills with the ability to manage multiple priorities and deadlines.
  • Ability to collaborate effectively across sales, recruiting, and delivery teams.
  • Results-driven mindset with a focus on client satisfaction and business growth.
Location
  • Charlotte, Raleigh, Wilmington NC highly preferred.

Benefits

The estimated base salary range for this position is $55,000 - $65,000. The position is also eligible for quarterly commissions. The salary range provided is an estimate. Actual compensation may vary depending on the candidate's skills, qualifications, experience, and geographical location.

Benefits

We offer competitive benefits, including:

  • Medical, dental & vision insurance
  • 401(k) Retirement Plan
  • Health Savings Account (HSA)
  • Disability Insurance (Short-Term and Long-Term)
  • Life and AD&D Insurance
  • Supplemental Insurance Plans
  • Identity Theft Protection
  • Genomic Life
  • Pet Insurance
  • Employee Wellness Programs
  • Employee Assistance Program (EAP)
  • Paid Time Off
  • 8.5 Paid Holidays
  • 1 Floating Holiday 
  • 1 Volunteer Day Off 
  • Parental Leave 
  • Birthday Treats 
  • Career Growth and Professional Development Opportunities

Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status and length of service. Cynet reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws

About Cynet

Headquartered in the Washington, D.C. metro area, Cynet Systems is an award-winning and one of the fastest-growing workforce solutions companies that help our clients realize their talent potential through custom staffing & recruiting solutions. For more information, please visit our website, www.cynetsystems.com

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