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Quality Account Manager Jobs in Raleigh, NC (NOW HIRING)

Addison Group

Account Manager

Durham, NC · On-site

$65K - $70K/yr

They pride themselves on delivering high-quality service and maintaining long-term client relationships . We are seeking a hands-on Account Manager to serve as the primary contact for client accounts.

Addison Group

Account Manager

Durham, NC · On-site

$65K - $70K/yr

They pride themselves on delivering high-quality service and maintaining long-term client relationships . We are seeking a hands-on Account Manager to serve as the primary contact for client accounts.

Addison Group

Account Manager

Durham, NC · On-site

$65K - $70K/yr

They pride themselves on delivering high-quality service and maintaining long-term client relationships We are seeking a hands-on Account Manager to serve as the primary contact for client accounts.

Addison Group

Account Manager

Durham, NC · On-site

$65K - $70K/yr

They pride themselves on delivering high-quality service and maintaining long-term client relationships . We are seeking a hands-on Account Manager to serve as the primary contact for client accounts.

Carolina CoPacking

Account Manager

Henderson, NC

The Account Manager in a food manufacturing setting is responsible for managing client ... Collaborate with production, supply chain, and quality assurance teams to ensure timely and ...

Carolina CoPacking

Account Manager

Henderson, NC · On-site

The Account Manager in a food manufacturing setting is responsible for managing client ... Collaborate with production, supply chain, and quality assurance teams to ensure timely and ...

SIA Group

Account Manager

Clayton, NC

Insurance Account Manager At SIA Group , we're more than an insurance agency; we're a team that ... high-quality client experience. What You'll Do You will play a key role in managing client ...

BrightView Landscapes

Account Manager

Durham, NC

Job Summary * The Account Manager serves as the primary point of contact for a portfolio of ... Conduct regular site walkthroughs with clients to ensure quality and service expectations are met

BrightView

Account Manager

Durham, NC · On-site

Job Summary * The Account Manager serves as the primary point of contact for a portfolio of ... Conduct regular site walkthroughs with clients to ensure quality and service expectations are met

American Iron and Metal

Account Manager

Raleigh, NC · On-site

$75K - $100K/yr

Inspecting catalytic converters for quality and compliance, with regular physical tasks such as ... You have experience in account management, business development, or sales, ideally in metal ...

CYNET SYSTEMS

Account Manager

Cary, NC · On-site

$44 - $48/hr

Ability to manage multiple customer accounts, transactions, and priorities effectively. * Detail ... quality, security, operational excellence, and customer success.

TriMkt

Junior Account Manager

Raleigh, NC · On-site

$45K - $623K/yr

... quality results daily! You will be responsible for working continually with key decision-makers ... Jr. Account Manager Duties & Responsibilities * Communicate progress and expectations between ...

Teamwass

Account Manager

Raleigh, NC

$95/hr

Influence the development of high-quality creative work by sharing knowledge of the client ... What We're Looking For: * 5+years experienceas an Account Manager or related role in an advertising ...

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All JobsQuality Account JobsQuality Account Manager JobsQuality Account Manager Jobs in Raleigh, NC

Quality Account Manager information

See Raleigh, NC salary details

$28.7K

$64K

$103K

How much do quality account manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for quality account manager in Raleigh, NC is $63,979.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,700.00 and $76,300.00 per year, depending on experience, location, and employer.

What is the difference between Quality Account Manager vs Quality Assurance Specialist?

AspectQuality Account ManagerQuality Assurance Specialist
Primary FocusManaging client accounts, ensuring quality standards meet client expectationsDeveloping and implementing quality assurance processes and testing
Work EnvironmentClient-facing, project management, cross-department collaborationLaboratory, production, or software testing environments
Required CredentialsRelevant certifications (e.g., ISO, Six Sigma), experience in quality managementQuality assurance certifications, technical skills, industry-specific knowledge

While both roles focus on quality, the Quality Account Manager primarily manages client relationships and ensures quality standards align with client needs, whereas the Quality Assurance Specialist concentrates on developing testing procedures and ensuring product or service quality through technical assessments.

What is a quality account manager?

A Quality Account Manager is a professional responsible for ensuring that products or services meet certain quality standards while managing relationships with clients or customers. They serve as the main point of contact between the company and its clients regarding quality assurance issues, resolving concerns, and ensuring compliance with industry regulations. Their duties often include monitoring quality metrics, coordinating audits, and implementing improvements to processes. Quality Account Managers play a critical role in maintaining customer satisfaction and supporting continuous improvement initiatives within an organization.

How does a quality account manager typically collaborate with cross-functional teams to address client concerns?

A Quality Account Manager works closely with teams such as production, engineering, and customer service to resolve client issues related to product quality. They serve as the main point of contact for clients, gathering feedback and ensuring internal teams understand and act on client requirements. Regular meetings, status updates, and joint problem-solving sessions are common, allowing the Quality Account Manager to advocate for the client's needs while ensuring compliance with company standards. This collaborative approach helps build strong client relationships and ensures continuous improvement.

What are the key skills and qualifications needed to thrive as a quality account manager, and why are they important?

To thrive as a Quality Account Manager, you need expertise in quality assurance practices, account management, and a solid understanding of industry regulations, often supported by a degree in a related field. Familiarity with quality management systems (such as ISO 9001), CRM software, and data analysis tools is typically expected. Exceptional communication, problem-solving, and relationship-building skills help you collaborate with clients and internal teams effectively. These skills are crucial for ensuring client satisfaction, maintaining compliance, and driving continuous improvement in quality standards.
What are popular job titles related to Quality Account Manager jobs in Raleigh, NC? For Quality Account Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Quality Account Manager jobs in Raleigh, NC look for? The top searched job categories for Quality Account Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Quality Account Manager jobs? Cities near Raleigh, NC with the most Quality Account Manager job openings:
Quality Account Manager jobs near you
Infographic showing various Quality Account Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 4% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $63,979 per year, or $30.8 per hour.

Account Manager

Addison Group

Durham, NC • On-site

$65K - $70K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Job description

Job Title: Account Manager

Location (city, state): Durham, NC

Industry: Landscaping / Construction Services

Pay: $65,000 - $70,000

About Our Client:

A leading commercial landscaping services company that provides design, development, maintenance, and enhancement solutions for a variety of clients. They pride themselves on delivering high-quality service and maintaining long-term client relationships.

Job Description:

We are seeking a hands-on Account Manager to serve as the primary contact for client accounts. This role focuses on relationship building, overseeing field operations, and ensuring the delivery of high-quality landscaping services. You’ll drive client satisfaction, retention, and revenue growth while supporting and coaching field teams.

Key Responsibilities:

  • Serve as the main point of contact for assigned client accounts.
  • Conduct regular site visits to monitor service quality and client satisfaction.
  • Identify opportunities for enhancement projects and develop proposals.
  • Resolve client issues and address concerns proactively.
  • Partner with Operations and Branch leadership to ensure service expectations are met.
  • Monitor account renewals, financial performance, and profitability.
  • Support hiring, training, and coaching of field crews.
  • Ensure compliance with all safety regulations and branch policies.
  • Maintain accurate records in CRM systems and assist with administrative reporting.

Qualifications:

  • 3+ years of experience in customer service, account management, or leadership, preferably in landscaping or a related service industry.
  • Associate’s degree in business or related field, or equivalent work experience.
  • Strong client relationship management and communication skills.
  • Proven ability to lead, coach, and develop teams.
  • Proficiency with MS Office and CRM systems.
  • Valid driver’s license

Additional Details:

  • Reports To: Branch Manager
  • Type: Full-time, On-site
  • Schedule: 40 hours/week, standard business hours
  • Start Date: Typically within 2–3 weeks of 1st interview
  • Interview Process: 1st on-site with Branch Manager; 2nd virtual panel with leadership team

Perks:

  • Company vehicle option (fuel and insurance covered; $45/week deduction for personal use)
  • Opportunity to manage and grow accounts within a leading landscaping organization
  • Direct impact on client satisfaction and branch success

Benefits (401k, Medical, Dental, Vision):

  • PTO / Paid Time Off
  • Health, Dental, and Vision coverage
  • 401(k) retirement plan
  • Employee stock purchase plan
  • Health & wellness programs

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.