Quality Account Manager Jobs in Raleigh, NC (NOW HIRING)

Senior Account Manager

Location: Raleigh, NC

About the Role

Home Solutions is seeking a Senior Account Manager to own the day-to-day performance and growth of a portfolio of strategic partners. This is a hands-on role on the Partnerships team. You run your book largely independently - executing reliably, communicating clearly, and surfacing insights, issues, and opportunities before anyone asks. You will work closely with a VP of Partnerships, who owns portfolio-level strategy and long-term growth planning, while you own day to day execution and growth initiatives.

This role is ideal for someone who is hungry to learn, comfortable taking ownership, and gets excited by turning ambiguity into action. Success in this role comes from radical ownership, sharp prioritization, data-backed insights, cross-functional collaboration, and the ability to originate, not just consume, a market thesis.

You proactively identify and flag issues and opportunities, deliver clean and actionable reporting with clear follow-ups, manage end-to-end projects, and escalate thoughtfully when support or alignment is needed.

What You’ll Do

External-Facing Partner Execution & Ownership

• Own the performance of a portfolio of strategic partners, balancing operational excellence with identifying new revenue and growth opportunities.
• Carry high-touch execution of a growth plan for a partner set - negotiating unit economics, budgets, and market expansion to identify growth corridors and expand our partnerships.
• Proactively raise opportunities and make recommendations without being asked; similarly, when something breaks, fix it or escalate cleanly.

Communication & Collaboration

• Serve as a trusted point of contact and strategic thought partner for partners in your portfolio.
• Independently hold effective partner meetings that result in key takeaways, decisions, and next steps which turn into actionable opportunities.
• Communicate progress, priorities, and blockers clearly to your VP and internal stakeholders.
• Collaborate cross-functionally (Media Buyers, CRO, Product, AI, etc.) to move work forward and unblock issues.

Data & Insight Development

• Spot trends or anomalies in performance data and surface them with a hypothesis, and drive a recommendation to resolution.
• Become genuinely fluent in your categories: know the players and trends, and develop a well-formed point of view on your categories that sharpens the portfolio strategy.
• Prepare memos that synthesize data into clear, actionable insights.

About You

• 3-5 years of experience in a client-facing, account manager, or growth role.
• Commercial mindset: you understand partner unit economics and deal-structure basics, and can connect your work to revenue.
• Strong analytical skills: you form a hypothesis, interpret data into implications, and drive to a recommendation.
• Intellectual curiosity and a strong desire to build expertise, particularly in digital marketing and growth-oriented environments.
• AI-native mindset: you instinctively leverage AI, automation, and modern tools to improve products, accelerate execution, and increase your impact.
• Highly organized with strong attention to detail; able to manage multiple priorities and deadlines effectively.
• Clear, concise written and verbal communication skills.
• Comfort working with data, dashboards, and reporting tools.
• Working knowledge of Excel, PowerPoint, Jira, and Google Workspace.
• Experience collaborating cross-functionally to move work forward.
• Demonstrated ability to take ownership from ambiguity through execution, proactively solving problems, improving processes where needed, and consistently delivering high-quality results.
• Alignment with Home Solutions’ core values: Grow Without Limits, Get After It, Act With Focus, and Build the Team.
• Experience with digital marketing is a plus, but not required.

About Us

At Home Solutions, we’re on a mission to build a more innovative future for home services. Since 2017, we’ve been transforming how homeowners and service providers connect—replacing outdated lead-generation models with a smarter, outcome-driven approach.

We combine proprietary media, AI, and deep data insights to reach 50M+ homeowners and match them with high-quality providers through seamless, high-intent experiences. Home Solutions has become a trusted growth engine for leading brands, helping generate over $1B in annual partner revenue while continuously innovating across channels, products, and customer experiences.

Backed by Three Ships, a growth equity firm that builds and scales digital businesses, Home Solutions is powered by a high-performance, high-ownership culture. We value people who act with urgency, challenge the status quo, and are motivated to build something enduring in one of the largest, most under-digitized categories.

Why You Should Join Us

• Results: We’re building a high-growth, high-performance business with strong momentum and meaningful impact across the home services ecosystem.
• Opportunity: Home services is a $600 billion market that largely still operates like it’s 1999.  Home Solutions is shaping the industry’s digital transformation and creating innovative experiences to better serve consumers and service providers.  
• Ownership & Impact: We operate with a high-ownership culture where individuals are expected to drive outcomes. You won’t just execute—you’ll help shape the business.
• Exposure & Learning: You will have a front-row seat in growing a business. Your teammates have built and sold companies, managed 100s of employees, and run campaigns with Fortune 500 brands. The opportunity to build new skills and learn from smart people is endless.
• Career Growth: We’re building quickly, which means new opportunities emerge constantly. If you’re hungry to grow, you’ll have the chance to move fast and take on more.
• Stability: As a privately held, debt-free company, we make disciplined, long-term financial decisions—investing in sustained growth and pursuing strategic acquisitions.
• Culture: We’re a team that plays to win- holding a high bar for excellence while creating an environment where people enjoy the work and the people they do it with.

The Package

We offer a competitive base salary based on experience. As a full-time team member at Home Solutions, you'll also enjoy a comprehensive benefits package, including health, medical, and vision insurance, a 401(k) match, short-term disability coverage, and a cell phone reimbursement. Additionally, we support your well-being and growth with flexible time off, a bi-annual $500 Relax & Recharge bonus, a learning and development stipend, and a Charity Match program to give back to causes you care about.

EEOC Statement

All applicants are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, gender identity, or any other discriminatory factors. Please note that we do not provide immigration sponsorship for this role. All offers are subject to a background check.