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Technical Account Manager Jobs in Raleigh, NC (NOW HIRING)

varonis

Technical Account Manager

Morrisville, NC · On-site

Technical Account Managers provide onboarding and proactive on-going value and support to Varonis customers, responsible for driving measurable security outcomes across cloud data, modern data ...

Varonis

Technical Account Manager

Morrisville, NC · Remote

Technical Account Managers are the primary contact for Varonis customers and the first line of defense for data. All Varonis employees are Customer Success and Technical Account Managers are the tip ...

Qualys

Technical Account Manager SME

Raleigh, NC · On-site

The Technical Account Manager is in charge of managing the relationship with Small and Medium Enterprise customers and the primary responsibility is to ensure the customer's satisfaction. The Post ...

Qualys

Technical Account Manager SME

Raleigh, NC · Remote

The Technical Account Manager is in charge of managing the relationship with Small and Medium Enterprise customers and the primary responsibility is to ensure the customer's satisfaction. The Post ...

New

Mercalis

Technical Account Manager

Morrisville, NC · On-site +1

Overview The Technical Account Manager serves as the primary liaison between the Information Technology team and both internal and external clients. This role requires a blend of business analysis ...

Mercalis

Technical Account Manager

Morrisville, NC · Remote

Overview The Technical Account Manager serves as the primary liaison between the Information Technology team and both internal and external clients. This role requires a blend of business analysis ...

Mercalis

Technical Account Manager

Morrisville, NC · Remote

The Technical Account Manager serves as the primary liaison between the Information Technology team and both internal and external clients. This role requires a blend of business analysis, product ...

Mercalis

Technical Account Manager

Morrisville, NC · Remote

Overview The Technical Account Manager serves as the primary liaison between the Information Technology team and both internal and external clients. This role requires a blend of business analysis ...

Mercalis

Technical Account Manager

Morrisville, NC · Remote

Overview The Technical Account Manager serves as the primary liaison between the Information Technology team and both internal and external clients. This role requires a blend of business analysis ...

VAST Data

Technical Account Manager - USA

Raleigh, NC · On-site +1

... account, and manage escalations for your particular customer(s). You will be responsible for ... Respond to technical support issues quickly, working collaboratively on the back-end to bring the ...

NetApp

Support Account Manager

Morrisville, NC

As a Support Account Manager (SAM) at NetApp, you will blend technical expertise with exceptional customer success skills to deliver outstanding customer experiences and drive significant business ...

NetApp, Inc.

Support Account Manager

Morrisville, NC · On-site

As a Support Account Manager (SAM) at NetApp, you will blend technical expertise with exceptional customer success skills to deliver outstanding customer experiences and drive significant business ...

Asymchem Inc

Account Manager

Morrisville, NC · On-site

The ideal candidate combines technical understanding with strong communication and organizational ... Maintain accurate records in CRM systems and prepare regular account reports for management

Asymchem Inc

Account Manager

Morrisville, NC

The ideal candidate combines technical understanding with strong communication and organizational ... Maintain accurate records in CRM systems and prepare regular account reports for management

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All JobsTechnical Account JobsTechnical Account Manager JobsTechnical Account Manager Jobs in Raleigh, NC

Technical Account Manager information

See Raleigh, NC salary details

$34.4K

$74.2K

$145.1K

How much do technical account manager jobs pay per year?

As of Jun 12, 2026, the average yearly pay for technical account manager in Raleigh, NC is $74,222.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,200.00 and $86,300.00 per year, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

A Technical Account Manager can earn $10,000 or more per month through experience, strong technical skills, and client management abilities. High-performing TAMs often work in technology companies, leveraging certifications and industry knowledge to command such salaries without a formal degree requirement.

What is the role of a technical account manager?

A technical account manager (TAM) serves as a dedicated point of contact between a company and its clients, providing technical support, guidance, and strategic advice to ensure successful product or service implementation. They often collaborate with engineering, sales, and support teams, and may use tools like CRM systems to manage client relationships and technical issues.

What jobs in the US pay 300,000 a year?

For a Technical Account Manager, annual salaries of $300,000 or more are typically found in senior or executive-level roles, especially in large technology companies or specialized industries. These positions often require extensive experience, technical expertise, and strong client management skills, and may include bonuses or stock options that contribute to total compensation.

What are the key skills and qualifications needed to thrive as a Technical Account Manager, and why are they important?

To thrive as a Technical Account Manager, you need a solid background in IT or engineering, customer relationship management, and typically a degree in a relevant field. Familiarity with CRM software, cloud platforms, and technical troubleshooting tools is often required, along with certifications like ITIL or relevant vendor accreditations. Strong communication, problem-solving, and project management skills help you build trust and deliver value to clients. These competencies are essential for managing client expectations, resolving technical issues efficiently, and fostering long-term business partnerships.

What is the difference between Technical Account Manager vs Customer Success Manager?

AspectTechnical Account ManagerCustomer Success Manager
Primary FocusTechnical support, issue resolution, and product optimizationCustomer retention, onboarding, and relationship building
Required SkillsTechnical knowledge, problem-solving, communicationCommunication, relationship management, strategic planning
Work EnvironmentTechnical teams, client sites, support centersCustomer accounts, sales teams, onboarding sessions
Industry UsageIT, SaaS, tech companiesSoftware, SaaS, tech services

While both roles focus on client satisfaction, Technical Account Managers primarily handle technical issues and product optimization, whereas Customer Success Managers focus on building relationships and ensuring customer success and retention.

What is a Technical Account Manager?

A Technical Account Manager (TAM) is a professional who serves as the main point of contact between a company and its clients for technical support and account management. TAMs work closely with customers to understand their technical needs, provide guidance on product usage, resolve issues, and ensure overall customer satisfaction. They often collaborate with engineering, sales, and support teams to deliver tailored solutions and help clients achieve their business objectives. TAMs play a crucial role in building long-term relationships and maximizing the value clients receive from a company's products or services.

How to Become a Technical Account Manager

To become a technical account manager (TAM), you need a bachelor’s degree in advertising, communications, public relations, or a related field, and many aspiring TAMs also obtain a master’s degree. Other qualifications for this job include a thorough knowledge of business and marketing, experience as an assistant account manager or related position, and industry certification. The career of a technical account manager is demanding. You must stay focused and composed in high-stress, high-stakes situations. Strong communication skills are essential because you interact with clients, staff, and customers on a day-to-day basis.

How do Technical Account Managers typically balance technical troubleshooting with client relationship management in their daily work?

Technical Account Managers (TAMs) often split their time between resolving technical issues and proactively nurturing client relationships. While addressing technical challenges—such as troubleshooting software integrations or coordinating with engineering teams—they also serve as the primary point of contact for clients, ensuring their needs are met and anticipating potential concerns. TAMs regularly schedule status meetings, provide product training, and relay client feedback to internal teams. This dual focus helps build trust and ensures clients maximize the value of the company's products and services.

Is being a tam a good career?

A Technical Account Manager (TAM) is a customer-facing role that involves providing technical support, managing client relationships, and ensuring product success. It can be a good career for those with strong communication skills, technical knowledge, and problem-solving abilities, often offering opportunities for advancement and specialization in technology fields.
More about Technical Account Manager jobs
What are the most commonly searched types of Technical Account jobs in Raleigh, NC? The most popular types of Technical Account jobs in Raleigh, NC are:
What are popular job titles related to Technical Account Manager jobs in Raleigh, NC? For Technical Account Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Technical Account Manager jobs in Raleigh, NC look for? The top searched job categories for Technical Account Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Technical Account Manager jobs? Cities near Raleigh, NC with the most Technical Account Manager job openings:
Technical Account Manager jobs near you
Infographic showing various Technical Account Manager job openings in Raleigh, NC as of June 2026, with employment types broken down into 1% As Needed, 89% Full Time, 7% Part Time, 2% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $74,222 per year, or $35.7 per hour.

Technical Account Manager

varonis

Morrisville, NC • On-site

Full-time

Posted 18 days ago

Job description

Description
Job Description
Technical Account Managers are the primary contact for Varonis customers and the first line of defense for data. All Varonis employees are Customer Success and Technical Account Managers are the tip of the spear. Technical Account Managers provide onboarding and proactive on-going value and support to Varonis customers, responsible for driving measurable security outcomes across cloud data, modern data platforms, and the AI systems that depend on them. TAMs are accountable for translating Varonis capabilities into reduced risk, controlled access, and safe AI adoption across customer environments. To be a successful Technical Account Manager you must be a motivated self-starter, be committed to on-going self-development and education and possess strong technical acumen and customer service skills.
Responsibilities
  • Onboard Customers to Varonis platforms and deliver on-going value and support
  • Lead customers through discovery, remediation, alerting, and governance of sensitive data to ensure all data is protected from insider threats, cyber-attacks, and policy violations
  • Help customers identify and mitigate risks related to AI systems, including copilots, LLMs, and shadow AI usage
  • Drive measurable reduction in data exposure across cloud, SaaS, and data platforms
  • Ensure Customer success through frequent proactive health checks, hands-on product usage and training, and development and sharing of best practices
  • Prepare and deliver quarterly business reviews, data risk assessments, and AI risk posture discussions
  • Alongside Sales, identify and champion upsell opportunities
  • Learn new Varonis products as they are developed and released and develop expertise in your client's unique security ecosystem(s)
  • Help Account Managers and Sales Engineers identify renewal risk and collaborate to remediate and ensure successful renewals
  • Serve as primary technical contact and augment our support and engineering teams
  • Advocate on behalf of customers with appropriate internal Varonis teams to ensure customer feedback is adequately documented and assessed by appropriate parties
  • Engage with customers at all levels of their organization, including but not limited to: Infrastructure, AI/ML, Cloud, Privacy & Compliance, Security, Incident Response, and the C-suite.
  • Identify, research, maintain control, and remediate customers' technical issues in a timely manner. Follow up promptly with recommendations and action plans and engage appropriate internal teams as required.
  • Escalate customer issues to management when appropriate
  • Create knowledge base content to capture new learning for customer and internal reuse.

Requirements
  • Bachelor's Degree or equivalent experience
  • 4+ Years working in a customer facing role at a Cloud Security, Cyber Security, or Data Security & Privacy company
  • Experience working with enterprise SaaS/IaaS/PaaS environments (AWS, Azure, GCP, Salesforce, M365, etc.)
  • Knowledge of enterprise IT, cloud, identity and access models (EntraID/IAM), and security technologies
  • Understanding of data classification, governance, and DSPM concepts
  • Familiarity with AI/LLM data risks and governance considerations (preferred)
  • Outstanding customer service skills and ability to quickly establish technical credibility and relationships with customers
  • Excellent communication skills with the ability to engage technical and executive audiences
  • Proven problem-solving abilities
  • Commitment to customer success
  • Proven success in contributing to a team-oriented environment.
  • Sales oriented.
  • Proven ability to work creatively and analytically in a problem-solving environment.
  • Excellent communication (written and oral) and interpersonal skills.

We invite you to check out our Instagram Page to gain further insight into the Varonis culture!
@VaronisLife
Varonis is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics
#LI-Remote
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