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Account Management Jobs in Raleigh, NC (NOW HIRING)

Avalara

Manager, Customer Account Management

Durham, NC · On-site

$245K/yr

You will report to the Senior Director, Customer Account Management. Must be located in Durham area . #LI-hybrid What Your Responsibilities Will Be * Assume accountability for growing Avalara ...

IQVIA

Director, Account Management, MedTech

Durham, NC · Remote

$111K - $309K/yr

Manage overall relationship with key executives and decision makers within assigned accounts. * Serves as key point of contact for all MedTech -related issues for assigned accounts. * Overcome ...

IQVIA

Director, Account Management, MedTech

Durham, NC · Remote

$111K - $309K/yr

Manage overall relationship with key executives and decision makers within assigned accounts. * Serves as key point of contact for all MedTech -related issues for assigned accounts. * Overcome ...

Marpai Administrators LLC

Account Manager

Cary, NC · Remote

$65K - $85K/yr

Provide account management services and consulting to a book of business of Marpai clients * Maintain positive relationship with customers, brokers, and consultants, and ensure satisfaction with ...

Analogdevices

Global Account Manager

Durham, NC · On-site

Role Summary The Global Account Manager (GAM) is a senior sales leadership role within Analog ... Power management and electrical infrastructure * Data center power, infrastructure, and reliability ...

Addison Group

Account Manager

Durham, NC · On-site

$65K - $70K/yr

Maintain accurate records in CRM systems and assist with administrative reporting. Qualifications: * 3+ years of experience in customer service, account management, or leadership, preferably in ...

Addison Group

Account Manager

Durham, NC · On-site

$65K - $70K/yr

Maintain accurate records in CRM systems and assist with administrative reporting. Qualifications: * 3+ years of experience in customer service, account management, or leadership, preferably in ...

Addison Group

Account Manager

Durham, NC · On-site

$65K - $70K/yr

Maintain accurate records in CRM systems and assist with administrative reporting. Qualifications: * 3+ years of experience in customer service, account management, or leadership, preferably in ...

Addison Group

Account Manager

Durham, NC · On-site

$65K - $70K/yr

Maintain accurate records in CRM systems and assist with administrative reporting. Qualifications: * 3+ years of experience in customer service, account management, or leadership, preferably in ...

Addison Group

Account Manager

Durham, NC · On-site

$65K - $70K/yr

Maintain accurate records in CRM systems and assist with administrative reporting. Qualifications: * 3+ years of experience in customer service, account management, or leadership, preferably in ...

Rent-A-Center

Account Manager

Knightdale, NC · On-site

$14.45 - $17/hr

... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver white-glove customer service in-store, over the phone, and in customers' homes Contribute to sales ...

Rent-A-Center

Account Manager

Cary, NC · On-site

$14.45 - $17/hr

... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver white-glove customer service in-store, over the phone, and in customers' homes Contribute to sales ...

Rent-A-Center

Account Manager

Knightdale, NC · On-site

$14.45 - $17/hr

... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • Deliver white-glove customer service in-store, over the phone, and in customers' homes • Contribute ...

Reachdesk Ltd

Commercial Account Manager

Raleigh, NC · On-site +1

$160K - $200K/yr

This is a commercially oriented account management role focused on renewals, expansion, and strategic account growth, with some prospecting within your book of business. Success in this role requires ...

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Account Management information

See Raleigh, NC salary details

$28.7K

$64K

$103K

How much do account management jobs pay per year?

As of Jul 22, 2026, the average yearly pay for account management in Raleigh, NC is $63,979.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,700.00 and $76,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Account Manager, and why are they important?

To thrive as an Account Manager, you need strong client relationship management, sales acumen, and a relevant bachelor’s degree, often in business or marketing. Familiarity with CRM software like Salesforce, data analytics tools, and proficiency in Microsoft Office suite are typically required. Excellent communication, problem-solving, and negotiation skills help you build trust and resolve client issues effectively. These abilities are vital for maintaining satisfied clients, achieving revenue targets, and fostering long-term business growth.

Is account management a high paying job?

Account management roles can offer competitive salaries, especially with experience, industry specialization, and in larger companies. Salaries often include bonuses and commissions, and professionals with strong communication and negotiation skills tend to earn higher pay. However, compensation varies widely based on location, company size, and individual performance.

What job is account management?

Account management is a professional role focused on maintaining and growing relationships with clients or customers. Account managers serve as the main point of contact, address client needs, and often use customer relationship management (CRM) tools to ensure satisfaction and retention.

Will AI replace account managers?

AI can automate routine tasks in account management, such as data analysis and reporting, but it is unlikely to fully replace account managers who rely on relationship-building, strategic thinking, and personalized communication. Human skills remain essential for understanding client needs and providing tailored solutions. Many organizations use AI tools to support account managers rather than replace them entirely.

How does an Account Manager typically balance the needs of multiple clients while meeting internal business goals?

Account Managers often juggle the demands of several clients at once, which requires strong organizational skills and the ability to prioritize tasks. They must proactively communicate with clients to understand their needs, while also collaborating closely with internal teams such as sales, marketing, and product development to deliver solutions that align with business objectives. Regular check-ins, setting clear expectations, and using project management tools are common strategies to ensure all parties are satisfied and account goals are met. Balancing client satisfaction with company targets is a dynamic and rewarding aspect of the role.

What is the difference between Account Management vs Customer Service Representative?

AspectAccount ManagementCustomer Service Representative
Primary RoleBuild and maintain long-term client relationships, upsell, and ensure client satisfactionAssist customers with inquiries, resolve issues, and provide product or service information
Required SkillsCommunication, relationship management, sales knowledgeCommunication, problem-solving, product knowledge
Work EnvironmentOffice-based, client meetings, account reviewsCall centers, retail, online support channels
Industry UsageCommon in B2B and B2C sectors, especially in SaaS, finance, and techWidespread across retail, telecom, hospitality, and service industries

While both roles involve communication with clients or customers, Account Management focuses on maintaining ongoing relationships and growing accounts, often with a strategic approach. Customer Service Representatives primarily handle immediate customer inquiries and issues, emphasizing quick resolution. Understanding these differences helps in choosing the right career path or job search focus.

What do account management do?

Account management involves maintaining and strengthening relationships with clients or customers to ensure their needs are met and to promote business growth. Professionals in this role coordinate with sales, support, and other departments, often using customer relationship management (CRM) tools, and may require strong communication and problem-solving skills. Their responsibilities include managing accounts, resolving issues, and identifying opportunities for upselling or renewal.

What is the average salary for an account manager?

The average salary for an account manager typically ranges from $60,000 to $85,000 annually, depending on experience, industry, and location. Senior account managers or those in specialized fields can earn higher salaries, often supplemented with bonuses and commissions. Strong communication skills and familiarity with CRM tools are valuable for this role.

What is account management?

Account management is a business function where professionals build and maintain relationships with clients or customers to ensure their satisfaction, retention, and growth. Account managers act as the main point of contact between a company and its clients, addressing their needs, resolving issues, and identifying opportunities for upselling or cross-selling. The goal is to foster long-term partnerships that benefit both the client and the company.
What are the most commonly searched types of Account Management jobs in Raleigh, NC? The most popular types of Account Management jobs in Raleigh, NC are:
What are popular job titles related to Account Management jobs in Raleigh, NC? For Account Management jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Account Management jobs in Raleigh, NC look for? The top searched job categories for Account Management jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Account Management jobs? Cities near Raleigh, NC with the most Account Management job openings:
Account Management jobs near you
Infographic showing various Account Management job openings in Raleigh, NC as of June 2026, with employment types broken down into 80% Full Time, 15% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $56,523 per year, or $27.2 per hour.
Manager, Customer Account Management

Manager, Customer Account Management

Avalara

Durham, NC • On-site

$245K/yr

Full-time

Medical, Life, PTO

Posted 10 days ago

Job description

What You'll Do
Want to kick off an exciting career with a fast-growing cloud technology business in a complicated, exciting and high-growth area of regulatory compliance?
You will guide maximum life-time customer value as you lead a team of 8-12 Core Customer Account Managers.
Experience with business accounting concepts, emphasizing sales. You like work with external customers and across departments within Avalara (Customer Success, Professional Services, Support, Marketing, Go Live, and Product Management) to resolve issues and explore opportunities. You will provide teams with clear goals and employ professional management, mentoring, and motivational techniques to guide them to success.
You will report to the Senior Director, Customer Account Management.
Must be located in Durham area. #LI-hybrid
What Your Responsibilities Will Be
  • Assume accountability for growing Avalara customers and exceed annual, quarterly, and monthly metrics set by executive leadership and the board of directors;
  • Promote upsell and cross-sell growth of customers by understanding customer needs and recommending new add-on solutions and building on upgrade sales to existing Avalara customers; Manages sales cycles ranging from 30 days to 1 year, negotiates complex contracts.
  • Lead a growing team of Customer Account Managers.
  • Communicate a clear vision, plan, and associated goals for success to your management and direct reports.

What You'll Need to be Successful
  • 10 years' experience in a sales and /or leadership position.
  • Strong leadership skills emphasizing hands-on coaching and mentoring techniques. Experience setting clear goals for teams and guiding team members to success through demonstration and positive reinforcement.
  • Successful track record in reaching or exceeding goals in upsell and cross-sell (existing customer) sales
  • Experience as a sales leader selling in small to mid-market territories
  • Experience maintaining outstanding external customer relationships, including experience guiding dissatisfied customers to mutually satisfactory solutions.
  • Work with people of varied technical and finance backgrounds at entry through "C" level positions in sales scenarios.
  • Experience with business accounting practices related to sales. Experience with information systems implementation and support practices.
  • Experience using CRM systems (e.g. salesforce.com) to manage account management activities including cases and opportunities

Avalara is an AI-first Company
AI is embedded in our workflows, decision-making, and products. Success here requires embracing AI as an essential capability.
  • You'll bring experience using AI and AI-related technologies, ready to thrive here.
  • You'll apply AI every day to business challenges - improving efficiency, contributing solutions, and driving results for your team, our company, and our customers.
  • You'll grow with AI by staying curious about new trends and best practices, and by sharing what you learn so others can benefit too.

How We'll Take Care of You
Total Rewards
In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses.
Health & Wellness
Benefits vary by location but generally include private medical, life, and disability insurance.
Inclusive culture and diversity
Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship.
What You Need To Know About Avalara
We're defining the relationship between tax and tech.
We've already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we're not slowing down until we've achieved our mission - to be part of every transaction in the world.
We're bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we've designed, that empowers our people to win. We've been different from day one. Join us, and your career will be too.
We're An Equal Opportunity Employer
Supporting diversity and inclusion is a cornerstone of our company - we don't want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.

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