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Account Management Jobs in Raleigh, NC (NOW HIRING)

Nutrient

Account Manager

Raleigh, NC · On-site

We're looking for a driven Account Manager to own and grow a portfolio of mid-market and enterprise ... Salesforce (or equivalent CRM) experience; Gong familiarity a plus * High energy and execution ...

HLK

Account Director

Cary, NC

$100/hr

As a people manager, this individual is accountable for professional development of their team members, hiring and growing their team to support their accounts, team administrative duties, and ...

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All JobsAccount Management JobsAccount Management Jobs in Raleigh, NC

Account Management information

See Raleigh, NC salary details

$28.7K

$64K

$103K

How much do account management jobs pay per year?

As of Jun 14, 2026, the average yearly pay for account management in Raleigh, NC is $63,979.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,700.00 and $76,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Account Manager, and why are they important?

To thrive as an Account Manager, you need strong client relationship management, sales acumen, and a relevant bachelor’s degree, often in business or marketing. Familiarity with CRM software like Salesforce, data analytics tools, and proficiency in Microsoft Office suite are typically required. Excellent communication, problem-solving, and negotiation skills help you build trust and resolve client issues effectively. These abilities are vital for maintaining satisfied clients, achieving revenue targets, and fostering long-term business growth.

Is account management a high paying job?

Account management roles can offer competitive salaries, especially with experience, industry specialization, and in larger companies. Salaries often include bonuses and commissions, and strong interpersonal and sales skills can lead to higher earnings.

What job is account management?

Account management is a role where professionals serve as the main point of contact between a company and its clients, ensuring customer satisfaction and retention. They handle client relationships, address issues, and identify opportunities for account growth, often using CRM tools and requiring strong communication skills.

What does an account management do?

An account management professional is responsible for maintaining and growing relationships with clients or customers. They handle communication, address client needs, and ensure satisfaction, often using CRM tools and sales strategies to meet business goals.

How does an Account Manager typically balance the needs of multiple clients while meeting internal business goals?

Account Managers often juggle the demands of several clients at once, which requires strong organizational skills and the ability to prioritize tasks. They must proactively communicate with clients to understand their needs, while also collaborating closely with internal teams such as sales, marketing, and product development to deliver solutions that align with business objectives. Regular check-ins, setting clear expectations, and using project management tools are common strategies to ensure all parties are satisfied and account goals are met. Balancing client satisfaction with company targets is a dynamic and rewarding aspect of the role.

What is the difference between Account Management vs Customer Service Representative?

AspectAccount ManagementCustomer Service Representative
Primary RoleBuild and maintain long-term client relationships, upsell, and ensure client satisfactionAssist customers with inquiries, resolve issues, and provide product or service information
Required SkillsCommunication, relationship management, sales knowledgeCommunication, problem-solving, product knowledge
Work EnvironmentOffice-based, client meetings, account reviewsCall centers, retail, online support channels
Industry UsageCommon in B2B and B2C sectors, especially in SaaS, finance, and techWidespread across retail, telecom, hospitality, and service industries

While both roles involve communication with clients or customers, Account Management focuses on maintaining ongoing relationships and growing accounts, often with a strategic approach. Customer Service Representatives primarily handle immediate customer inquiries and issues, emphasizing quick resolution. Understanding these differences helps in choosing the right career path or job search focus.

What job makes $10,000 a month without a degree?

In account management, high earnings of $10,000 or more per month are typically achieved through senior roles, large client portfolios, or commission-based structures, often requiring strong sales, negotiation skills, and experience. Many successful account managers in industries like technology, finance, or advertising can reach this income level without a formal degree, relying instead on proven performance and industry knowledge.

What is account management?

Account management is a business function where professionals build and maintain relationships with clients or customers to ensure their satisfaction, retention, and growth. Account managers act as the main point of contact between a company and its clients, addressing their needs, resolving issues, and identifying opportunities for upselling or cross-selling. The goal is to foster long-term partnerships that benefit both the client and the company.
What are the most commonly searched types of Account Management jobs in Raleigh, NC? The most popular types of Account Management jobs in Raleigh, NC are:
What are popular job titles related to Account Management jobs in Raleigh, NC? For Account Management jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Account Management jobs in Raleigh, NC look for? The top searched job categories for Account Management jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Account Management jobs? Cities near Raleigh, NC with the most Account Management job openings:
Account Management jobs near you
Senior Account Manager- Commercial Insurance

Senior Account Manager- Commercial Insurance

Insurance Office of America

Raleigh, NC

Full-time

Medical, Retirement

Posted yesterday

Insurance Office Of America rating

8.6

Company rating: 8.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

74th of 261 rated insurance

Job description

Description

Job Description:

Title: Senior Account Manager - Commercial Lines 
Work Mode: Remote/ Eastern and Central Time Zones Only | Location/Supporting: Longwood, FL| Book Focus: International/ Reverse Flow
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 

 
About the Role: Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions. Serve as a subject matter expert for the account management team. 

 
Key Responsibilities: 

  • Technical Competence: Maintain a high degree of technical competence and industry expertise. 

  • Team Leadership: Direct daily activities and workflow of the account management team. 

  • Customer Service: Handle customer service requests, policy administration, billing, claims, and coverage analysis. 

  • Policy Management: Manage policy expirations and renewals. 

  • Renewal Process: Conduct client research, prepare submissions, negotiate coverages, and present proposals. 

  • Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances. 

  • System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness. 

  • Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion. 

  • Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion. 

  • Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues. 

  • Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. 

  • Policy Compliance: Stay updated on company policies and procedures. 

  • Continuous Improvement: Seek and adopt best practices to improve individual and team performance. 

  • Champion IOA Values: Demonstrate integrity and leadership. 

 
Ideal Candidate Qualifications: 

  • 5+ years of account management experience, or 7+ years in the insurance industry 

  • Thorough knowledge of insurance brokerage and client needs 

  • Required active licensing; professional designation (CIC or equivalent) preferred 

  • Strong analytical, problem-solving, and decision-making skills 

  • Exceptional customer service, communication, multitasking, and organizational skills 

  • Proficiency in MS Office (Outlook, Word, Excel) 

  • High School Diploma (or equivalent) 

 
What We Offer: 

  • Competitive salaries and bonus potential 

  • Company-paid health insurance 

  • Paid holidays, vacations, and sick time 

  • 401K with employer match 

  • Professional growth and career progression opportunities 

  • Respectful culture and work/family life balance 

  • Community service commitment 

  • Supportive teammates and a rewarding work environment 

 
What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s) 

Salary Range

The expected pay range for this position is 90-110K annually, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply