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Technical Account Manager Jobs in Raleigh, NC (NOW HIRING)

GSP Companies

Account Manager

Raleigh, NC · On-site

Job Type Full-time Description Job Summary The Account Manager manages client relationships, order processing, account growth, project execution, database maintenance, billing, and coordination with ...

Rent-A-Center

Account Manager

Knightdale, NC · On-site

$14.45 - $17/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

GSP Marketing Technologies

Account Manager

Raleigh, NC · Hybrid

Description Job Summary The Account Manager manages client relationships, order processing, account growth, project execution, database maintenance, billing, and coordination with internal design and ...

Rent-A-Center

Account Manager

Cary, NC · On-site

$14.45 - $17/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Wake Forest, NC · On-site

$15.50 - $17/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Cary, NC · On-site

$14.45 - $17/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Knightdale, NC · On-site

$14.45 - $17/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Wake Forest, NC · On-site

$15.50 - $17/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

STI Polymer

Account Manager

Apex, NC · On-site

Account Manager position requires either 3-5 years of successful B2B outside sales experience selling to manufacturers or 3-5 years of successful technical service experience. Bachelor's degree in ...

STI Polymer Inc

Account Manager

Apex, NC · On-site

Account Manager position requires either 3-5 years of successful B2B outside sales experience selling to manufacturers or 3-5 years of successful technical service experience. Bachelor's degree in ...

STI Polymer Inc

Account Manager

Apex, NC · On-site

Account Manager position requires either 3-5 years of successful B2B outside sales experience selling to manufacturers or 3-5 years of successful technical service experience. Bachelor's degree in ...

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All JobsTechnical Account JobsTechnical Account Manager JobsTechnical Account Manager Jobs in Raleigh, NC

Technical Account Manager information

See Raleigh, NC salary details

$38.9K

$84K

$164.3K

How much do technical account manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for technical account manager in Raleigh, NC is $84,013.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,300.00 and $97,700.00 per year, depending on experience, location, and employer.

What is a technical account manager?

A Technical Account Manager (TAM) is a professional who serves as the main point of contact between a company and its clients for technical support and account management. TAMs work closely with customers to understand their technical needs, provide guidance on product usage, resolve issues, and ensure overall customer satisfaction. They often collaborate with engineering, sales, and support teams to deliver tailored solutions and help clients achieve their business objectives. TAMs play a crucial role in building long-term relationships and maximizing the value clients receive from a company's products or services.

How to become a technical account manager?

To become a technical account manager (TAM), you need a bachelor’s degree in advertising, communications, public relations, or a related field, and many aspiring TAMs also obtain a master’s degree. Other qualifications for this job include a thorough knowledge of business and marketing, experience as an assistant account manager or related position, and industry certification. The career of a technical account manager is demanding. You must stay focused and composed in high-stress, high-stakes situations. Strong communication skills are essential because you interact with clients, staff, and customers on a day-to-day basis.

What are the key skills and qualifications needed to thrive as a technical account manager, and why are they important?

To thrive as a Technical Account Manager, you need a solid background in IT or engineering, customer relationship management, and typically a degree in a relevant field. Familiarity with CRM software, cloud platforms, and technical troubleshooting tools is often required, along with certifications like ITIL or relevant vendor accreditations. Strong communication, problem-solving, and project management skills help you build trust and deliver value to clients. These competencies are essential for managing client expectations, resolving technical issues efficiently, and fostering long-term business partnerships.

How do technical account managers typically balance technical troubleshooting with client relationship management in their daily work?

Technical Account Managers (TAMs) often split their time between resolving technical issues and proactively nurturing client relationships. While addressing technical challenges—such as troubleshooting software integrations or coordinating with engineering teams—they also serve as the primary point of contact for clients, ensuring their needs are met and anticipating potential concerns. TAMs regularly schedule status meetings, provide product training, and relay client feedback to internal teams. This dual focus helps build trust and ensures clients maximize the value of the company's products and services.

What is the difference between Technical Account Manager vs Customer Success Manager?

AspectTechnical Account ManagerCustomer Success Manager
Primary FocusTechnical support, issue resolution, and product optimizationCustomer retention, onboarding, and relationship building
Required SkillsTechnical knowledge, problem-solving, communicationCommunication, relationship management, strategic planning
Work EnvironmentTechnical teams, client sites, support centersCustomer accounts, sales teams, onboarding sessions
Industry UsageIT, SaaS, tech companiesSoftware, SaaS, tech services

While both roles focus on client satisfaction, Technical Account Managers primarily handle technical issues and product optimization, whereas Customer Success Managers focus on building relationships and ensuring customer success and retention.

More about Technical Account Manager jobs

What are the most commonly searched types of Technical Account jobs in Raleigh, NC?

The most popular types of Technical Account jobs in Raleigh, NC are:

What are popular job titles related to Technical Account Manager jobs in Raleigh, NC?

For Technical Account Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Technical Account Manager jobs in Raleigh, NC look for?

The top searched job categories for Technical Account Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Technical Account Manager jobs?

Cities near Raleigh, NC with the most Technical Account Manager job openings:

Technical Account Manager jobs near you
Infographic showing various Technical Account Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $84,013 per year, or $40.4 per hour.

Account Manager

GSP Companies

Raleigh, NC • On-site

Full-time

Re-posted yesterday

Job description

Job Type
Full-time
Description
Job Summary
The Account Manager manages client relationships, order processing, account growth, project execution, database maintenance, billing, and coordination with internal design and production teams to ensure successful delivery of marketing initiatives. This role follows a hybrid schedule, with three days per week in the customer's office and two days per week working from home.
Manage the Business:
  • Secure and manage to the clients overall annual marketing plan
  • Coordinate marketing efforts with clients internal stakeholders
  • Maintain database for all GSP products and services
  • Input client orders with accuracy and timeliness
  • Act as project manager to ensure execution at store level
  • Provide local GSP customer service for the client
  • Provide reporting to include monthly reviews & meeting summaries for action
  • Prepare various reports to include projections, store and client visit recaps and monthly order updates.

Grow Client Relationship:
  • Represent the GSP suite of services to retail clients
  • Communicate and build key relationships with clients
  • Coordinate regular meetings with clients to include all stakeholders
  • Coordinate store rides with clients and relay learnings to ensure alignment
  • Grow the GSP business while advancing the client business plan

Requirements
Education and Experience:
  • College degree preferred
  • Two years of experience in account management, retail and/or sales desired.

Qualifications, Skills Abilities and Competencies:
  • Highly organized, with strong attention to detail.
  • Ability and desire to balance hands on order entry and database management
  • Project management skills with ability to manage multiple simultaneous projects
  • Ability to produce, create and place detailed orders
  • Proficiency with MS Office (Outlook, Word, Excel and PowerPoint)
  • Ability to develop and give presentations
  • Knowledge of marketing and brand concepts, coordination, and implementation.
  • Candidate must have valid driver's license, be able to commute within their metro, area and travel in the United States as needed

Apply