ZipRecruiter

Log In

1

Technical Account Manager Jobs in Raleigh, NC (NOW HIRING)

SIA Group

Account Manager

Clayton, NC · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Insurance Account Manager At SIA Group , we're more than an insurance agency; we're a team that ... This role combines customer service, technical knowledge, and problem-solving to deliver a high ...

Marpai Administrators LLC

Account Manager

Cary, NC · Remote

$65K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Account Manager will work in a fast-paced, dynamic work environment working collaboratively with other departments and business partners requiring the ability to be adaptive, innovative and ...

Addison Group

Account Manager

Durham, NC · On-site

$65K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Account Manager Location (city, state): Durham, NC Industry: Landscaping / Construction Services Pay: $65,000 - $70,000 About Our Client: A leading commercial landscaping services company that ...

Addison Group

Account Manager

Durham, NC · On-site

$65K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Account Manager Location (city, state): Durham, NC Industry: Landscaping / Construction Services Pay: $65,000 - $70,000 About Our Client: A leading commercial landscaping services company that ...

Addison Group

Account Manager

Durham, NC · On-site

$65K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Account Manager Location (city, state): Durham, NC Industry: Landscaping / Construction Services Pay: $65,000 - $70,000 About Our Client: A leading commercial landscaping services company that ...

Eva Garland Consulting

Account Manager

Raleigh, NC · On-site

$80K - $100K/yr

Eva Garland Consulting (EGC) is seeking an Account Manager to help drive the firm's growth by ... Strong interpersonal and communication skills, with the ability to engage scientific and technical ...

GSP Companies

Account Manager

Raleigh, NC · On-site

Job Type Full-time Description Job Summary The Account Manager manages client relationships, order processing, account growth, project execution, database maintenance, billing, and coordination with ...

GSP MARKETING TECHNOLOGIES

Account Manager

Raleigh, NC · On-site

Job Summary The Account Manager manages client relationships, order processing, account growth, project execution, database maintenance, billing, and coordination with internal design and production ...

Gsp Marketing Technologies

Account Manager

Raleigh, NC · Hybrid

Full-time Description Job Summary The Account Manager manages client relationships, order processing, account growth, project execution, database maintenance, billing, and coordination with internal ...

GSP Marketing Technologies

Account Manager

Raleigh, NC · Hybrid

Description Job Summary The Account Manager manages client relationships, order processing, account growth, project execution, database maintenance, billing, and coordination with internal design and ...

Rent-A-Center

Account Manager

Clayton, NC

$14.45 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Clayton, NC · On-site

$14.45 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

previous pagenext page

Showing results 21-40

All JobsTechnical Account JobsTechnical Account Manager JobsTechnical Account Manager Jobs in Raleigh, NC

Technical Account Manager information

See Raleigh, NC salary details

$38.9K

$84K

$164.3K

How much do technical account manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for technical account manager in Raleigh, NC is $84,013.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,300.00 and $97,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical account manager, and why are they important?

To thrive as a Technical Account Manager, you need a solid background in IT or engineering, customer relationship management, and typically a degree in a relevant field. Familiarity with CRM software, cloud platforms, and technical troubleshooting tools is often required, along with certifications like ITIL or relevant vendor accreditations. Strong communication, problem-solving, and project management skills help you build trust and deliver value to clients. These competencies are essential for managing client expectations, resolving technical issues efficiently, and fostering long-term business partnerships.

What is the difference between Technical Account Manager vs Customer Success Manager?

AspectTechnical Account ManagerCustomer Success Manager
Primary FocusTechnical support, issue resolution, and product optimizationCustomer retention, onboarding, and relationship building
Required SkillsTechnical knowledge, problem-solving, communicationCommunication, relationship management, strategic planning
Work EnvironmentTechnical teams, client sites, support centersCustomer accounts, sales teams, onboarding sessions
Industry UsageIT, SaaS, tech companiesSoftware, SaaS, tech services

While both roles focus on client satisfaction, Technical Account Managers primarily handle technical issues and product optimization, whereas Customer Success Managers focus on building relationships and ensuring customer success and retention.

What is a technical account manager?

A Technical Account Manager (TAM) is a professional who serves as the main point of contact between a company and its clients for technical support and account management. TAMs work closely with customers to understand their technical needs, provide guidance on product usage, resolve issues, and ensure overall customer satisfaction. They often collaborate with engineering, sales, and support teams to deliver tailored solutions and help clients achieve their business objectives. TAMs play a crucial role in building long-term relationships and maximizing the value clients receive from a company's products or services.

How to become a technical account manager?

To become a technical account manager (TAM), you need a bachelor’s degree in advertising, communications, public relations, or a related field, and many aspiring TAMs also obtain a master’s degree. Other qualifications for this job include a thorough knowledge of business and marketing, experience as an assistant account manager or related position, and industry certification. The career of a technical account manager is demanding. You must stay focused and composed in high-stress, high-stakes situations. Strong communication skills are essential because you interact with clients, staff, and customers on a day-to-day basis.

How do technical account managers typically balance technical troubleshooting with client relationship management in their daily work?

Technical Account Managers (TAMs) often split their time between resolving technical issues and proactively nurturing client relationships. While addressing technical challenges—such as troubleshooting software integrations or coordinating with engineering teams—they also serve as the primary point of contact for clients, ensuring their needs are met and anticipating potential concerns. TAMs regularly schedule status meetings, provide product training, and relay client feedback to internal teams. This dual focus helps build trust and ensures clients maximize the value of the company's products and services.
More about Technical Account Manager jobs

What are the most commonly searched types of Technical Account jobs in Raleigh, NC?

The most popular types of Technical Account jobs in Raleigh, NC are:

What are popular job titles related to Technical Account Manager jobs in Raleigh, NC?

For Technical Account Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Technical Account Manager jobs in Raleigh, NC look for?

The top searched job categories for Technical Account Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Technical Account Manager jobs?

Cities near Raleigh, NC with the most Technical Account Manager job openings:

Technical Account Manager jobs near you
Infographic showing various Technical Account Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $84,013 per year, or $40.4 per hour.

Account Manager

SIA Group

Clayton, NC • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 hours ago

Job description

Insurance Account Manager

At SIA Group, we’re more than an insurance agency; we’re a team that helps people feel confident in their coverage and supported every step of the way. With offices across North Carolina, we provide insurance, risk management, and employee benefits solutions to businesses and individuals alike.

We’re growing and looking for an Insurance Account Manager to join our Clayton team. If you enjoy building relationships, solving problems, and being a trusted advisor to clients, this is an opportunity to grow your career with a company that values your expertise.

Why You’ll Love This Role

As an Account Manager, you’ll be the go-to resource for your clients. You’ll build strong relationships, guide them through coverage decisions, and ensure they feel supported at every stage. This role combines customer service, technical knowledge, and problem-solving to deliver a high-quality client experience.

What You’ll Do

You will play a key role in managing client relationships and delivering exceptional service:

  • Provide day-to-day service to clients by updating policies, answering questions, processing payments, and delivering documentation
  • Respond to client calls and correspondence related to new and existing policies, including claims support during business and after hours as needed
  • Partner with producers or work directly with clients to understand coverage needs, gather information, research options, and present solutions
  • Prepare quotes, bind new coverage, cancel existing policies, and negotiate with carriers when appropriate
  • Schedule and participate in client reviews to evaluate coverage, identify exposures, and recommend solutions to better protect their business or personal assets
  • Process renewals, remarket policies when needed, and help round out accounts with additional coverage opportunities
  • Resolve service issues by identifying concerns, determining root causes, and implementing effective solutions with follow-up
  • Review policies and audits for accuracy and coordinate corrections between clients and carriers
  • Maintain detailed and accurate records in the agency management system
  • Collaborate with team members, share knowledge, and provide support and mentorship when needed
What We’re Looking For

We’re looking for someone who is relationship-driven, detail-oriented, and confident in their expertise:

  • Active North Carolina Property amp; Casualty or Life amp; Health license
  • Minimum of two years of insurance service experience or comparable education and experience
  • Strong knowledge of insurance products, coverages, underwriting, and agency procedures
  • Excellent customer service skills with a professional and approachable communication style
  • Strong written and verbal communication skills, along with solid math and reading comprehension
  • High attention to detail with strong organization, multitasking, and follow-up skills
  • Ability to manage complex situations, solve problems independently, and stay calm under pressure
  • Strong time management skills and a high level of personal accountability
  • Comfortable using agency management systems, rating tools, and carrier websites
Build Your Career with SIA Group

At SIA Group, we’re all about helping our team learn, grow, and build a career they’re proud of. You’ll be part of a supportive environment where your expertise is valued and your growth is encouraged.

Benefits amp; Perks
  • Work-life balance
  • 401(k) with company match
  • Health, Dental and Vision Insurance
  • Nurse Concierge
  • Telehealth and In-Home Urgent Care
  • PTO
  • Wellness Resources
  • Free food, snacks, and beverages
  • Ongoing training and professional development
  • A collaborative, team-oriented culture with opportunities for career advancement

If you’re someone who enjoys building relationships, solving problems, and delivering exceptional service, we’d love to connect with you.

Apply