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Msp Account Manager Jobs in Raleigh, NC (NOW HIRING)

Aligned TG

AWS Solutions Architect

Raleigh, NC · On-site

$63 - $82.50/hr

... with AWS account teams to co-sell and position Aligned TG's consulting and managed services ... MSP organization. • Background in application modernization, migration frameworks, or data ...

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All JobsMsp Account JobsMsp Account Manager JobsMsp Account Manager Jobs in Raleigh, NC

Msp Account Manager information

See Raleigh, NC salary details

$28.7K

$64K

$103K

How much do msp account manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for msp account manager in Raleigh, NC is $63,975.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,700.00 and $76,300.00 per year, depending on experience, location, and employer.

What is the difference between Msp Account Manager vs Msp Sales Executive?

AspectMsp Account ManagerMsp Sales Executive
Primary FocusManaging existing client accounts and ensuring customer satisfactionGenerating new business and acquiring new clients
Required SkillsCustomer relationship management, technical understanding, communicationSales techniques, prospecting, negotiation
Work EnvironmentClient-facing, ongoing account supportBusiness development, outreach activities
CertificationsOften requires industry certifications, customer service skillsSales certifications, industry knowledge

While both roles operate within the MSP industry, the Msp Account Manager primarily focuses on maintaining and growing existing client relationships, ensuring customer satisfaction. In contrast, the Msp Sales Executive concentrates on acquiring new clients and expanding the company's customer base. Both roles require industry knowledge and communication skills but differ in their core responsibilities and daily activities.

What is an MSP Account Manager?

An MSP Account Manager is a professional responsible for overseeing client relationships and service delivery for a Managed Service Provider (MSP). Their main duties include acting as the primary point of contact for clients, ensuring their IT needs are met, and managing service agreements. They also coordinate with technical teams to resolve issues, provide updates, and identify opportunities to improve services or upsell additional solutions. Effective communication, strong organizational skills, and a good understanding of IT services are essential for this role.

How does an MSP Account Manager typically collaborate with technical teams to ensure client satisfaction?

MSP Account Managers work closely with technical teams by acting as the primary liaison between clients and service delivery staff. They regularly communicate client needs, manage expectations, and help prioritize technical tasks based on business impact. Successful collaboration involves holding joint meetings, sharing feedback from clients, and proactively addressing potential issues before they escalate. This teamwork ensures that service levels are maintained and clients receive tailored solutions, contributing to strong client relationships and high retention rates.

What are the key skills and qualifications needed to thrive as an MSP Account Manager, and why are they important?

To thrive as an MSP Account Manager, you need strong client relationship management skills, a solid understanding of IT services, and experience in sales or account management, often supported by a relevant degree or industry certifications. Familiarity with CRM systems, ticketing platforms, and ITIL or CompTIA certifications is highly beneficial. Exceptional communication, problem-solving abilities, and a customer-centric mindset help you stand out in this role. These skills are critical for effectively managing client needs, ensuring service delivery, and driving long-term business growth for the managed service provider.

What are popular job titles related to Msp Account Manager jobs in Raleigh, NC?

For Msp Account Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Msp Account Manager jobs in Raleigh, NC look for?

The top searched job categories for Msp Account Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Msp Account Manager jobs?

Cities near Raleigh, NC with the most Msp Account Manager job openings:

Msp Account Manager jobs near you
Infographic showing various Msp Account Manager job openings in Raleigh, NC as of June 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $56,523 per year, or $27.2 per hour.

AWS Solutions Architect

Aligned TG

Raleigh, NC • On-site

$63 - $82.50/hr

Full-time

Re-posted 17 days ago

Job description

Job Summary:
Aligned Technology Group (Aligned TG) empowers organizations to harness the full potential of AWS cloud technologies, driving secure, scalable, and sustainable business outcomes. The AWS Solutions Architect will serve as a key technical advisor to customers, helping them envision, architect, and adopt AWS solutions that accelerate business outcomes.
Responsibilities:
• Serve as the technical lead during pre-sales engagements, collaborating with account executives to understand client business objectives and design AWS-based solutions that deliver measurable value.
• Conduct technical discovery sessions to identify requirements, challenges, and success criteria for cloud transformation, modernization, and migration initiatives.
• Architect secure, scalable, and cost-optimized AWS solutions aligned with the AWS Well-Architected Framework and Aligned TG best practices.
• Deliver compelling technical presentations, demos, and proofs-of-concept to customers, effectively communicating complex concepts to both technical and non-technical audiences.
• Partner with AWS account teams to co-sell and position Aligned TG’s consulting and managed services offerings.
• Translate business requirements into architectural blueprints and statements of work (SOWs) that guide delivery teams.
• Maintain deep expertise in AWS services, architectures, and emerging technologies to provide clients with thought leadership and future-state roadmaps.
• Support proposal development, pricing strategy, and RFP responses with accurate, high-quality technical content.
• Collaborate with delivery engineers to ensure smooth handoffs, alignment, and customer satisfaction throughout the project lifecycle.
• Act as a trusted advisor to customers, continuously identifying opportunities to optimize, innovate, and expand AWS adoption.
Qualifications:
Required:
• 5+ years of experience in AWS cloud architecture, pre-sales engineering, or cloud consulting roles.
• Proven success supporting sales cycles, including technical discovery, solution design, and proposal development.
• Demonstrated ability to present to and engage effectively with senior business leaders, C-level executives, and technical teams.
• Strong knowledge of AWS compute, networking, storage, and database services, as well as modern architectures such as serverless, containers, and microservices.
• Experience developing architecture diagrams, cost estimates, and solution documentation using AWS tools and best practices.
• Hands-on familiarity with Infrastructure-as-Code (IaC) tools (e.g., CloudFormation, Terraform) and DevOps principles.
• Understanding of security, compliance, and governance in AWS environments.
• Deep proficiency in AWS solution design and architecture patterns across multiple workloads (migration, modernization, data analytics, application hosting).
• Experience integrating third-party or hybrid cloud solutions into AWS environments.
• Ability to articulate business value around scalability, cost efficiency, and operational resilience.
• AWS Certified Solutions Architect – Professional or Associate certification required.
• Exceptional communication, storytelling, and presentation skills for customer-facing engagements.
• Strong business acumen with the ability to translate technical solutions into measurable business outcomes.
• Collaborative mindset with proven ability to partner with sales, delivery, and vendor teams.
• High emotional intelligence and relationship-building skills across technical and executive stakeholders.
• Organized, self-motivated, and capable of managing multiple engagements in a fast-paced, growth-oriented environment.
• Customer-obsessed and passionate about solving complex challenges with creativity and innovation.
• Confident yet humble, embodying the 'Team AWSome' spirit of collaboration and respect.
• Results-driven, accountable, and dedicated to achieving both technical and business success for clients.
• Proactive learner who stays current with AWS innovations and evolving best practices.
Preferred:
• Additional AWS certifications (Security Specialty, Advanced Networking, Data Analytics, or DevOps Engineer).
• Experience in a partner-led AWS consulting or MSP organization.
• Background in application modernization, migration frameworks, or data platform architecture.
• Familiarity with sales tools (Salesforce, HubSpot) and pipeline management processes.
Company:
Aligned Technology Group (Aligned TG) is an AWS Advanced Tier Consulting Partner specializing exclusively in AWS. Founded in 2022, the company is headquartered in Raleigh, USA, with a team of 11-50 employees. The company is currently Early Stage.

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