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Technical Documentation Manager Jobs (NOW HIRING)

Corning

Technical Documentation Lead

Wilmington, NC · Hybrid

Role Purpose This role leads the development and scaling of technical documentation capabilities ... Strong organizational and project management skills with high attention to detail * Experience ...

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Technical Documentation Manager information

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$51K

$152.3K

$193.5K

How much do technical documentation manager jobs pay per year?

As of Jul 8, 2026, the average yearly pay for technical documentation manager in the United States is $152,287.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,500.00 and $181,000.00 per year, depending on experience, location, and employer.

What are the main challenges Technical Documentation Managers face when leading documentation teams?

Technical Documentation Managers often navigate challenges such as coordinating among cross-functional teams, ensuring documentation meets both technical accuracy and user-friendliness, and managing shifting project deadlines. Balancing the expectations of engineers, product managers, and end users requires strong communication and organizational skills. Additionally, maintaining documentation quality and consistency across multiple writers and projects can be complex, especially in fast-paced or agile environments.

What is the difference between Technical Documentation Manager vs Technical Writer?

AspectTechnical Documentation ManagerTechnical Writer
ResponsibilitiesOversees documentation teams, manages projects, ensures consistency and quality across all technical documents.Creates, edits, and maintains technical content, often focusing on specific documents or sections.
Required SkillsProject management, team leadership, technical knowledge, editing skills.Writing, editing, technical understanding, research skills.
Work EnvironmentTypically in an office setting, managing teams and coordinating with other departments.Primarily individual work, often in an office or remote setting.
Common UsageUsed in organizations with large documentation needs, overseeing multiple projects.Used by professionals producing specific technical content.

The main difference between a Technical Documentation Manager and a Technical Writer lies in scope and responsibilities. The manager oversees the entire documentation process and team, while the writer focuses on creating and editing individual documents. Both roles require technical knowledge, but the manager also needs leadership and project management skills.

What does a Technical Documentation Manager do?

A Technical Documentation Manager oversees the creation, organization, and maintenance of technical documents such as user manuals, product guides, and standard operating procedures. They lead a team of technical writers, ensuring that documentation is clear, accurate, and accessible to its intended audience. Additionally, they collaborate with engineers, product managers, and other stakeholders to gather information and keep documentation up to date. Their role is essential for ensuring users and internal teams have the information they need to effectively use or support a product or system.

What are the key skills and qualifications needed to thrive as a Technical Documentation Manager, and why are they important?

To thrive as a Technical Documentation Manager, you need expertise in technical writing, document management, and a background in fields like computer science or engineering, often supported by a relevant degree. Familiarity with content management systems (CMS), documentation tools (such as MadCap Flare or Adobe FrameMaker), and industry standards like DITA is typically required. Strong leadership, attention to detail, and excellent communication skills help drive team performance and ensure clear, user-friendly documentation. These skills are vital for producing accurate technical content, streamlining workflows, and supporting product usability and customer satisfaction.
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Technical Documentation Manager jobs near you
Technical Documentation Lead

Technical Documentation Lead

Corning

Wilmington, NC • Hybrid

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Corning rating

8.2

Company rating: 8.2 out of 10

Based on 127 frontline employees who took The Breakroom Quiz

82nd of 529 rated manufacturers

Job description

Requisition Number: 76030

The company built on breakthroughs. 
Join us.                                     

Corning is one of the world's leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what's possible. 

How do we do this? With our people. They break through limitations and expectations- not once in a career, but every day. They help move our company,and the world, forward. 

At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more. 

Come break through with us. 


Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry.This segment is classified into two main product groupings - carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data and voice communications. The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments and individuals for their own use.

Role Purpose

This role leads the development and scaling of technical documentation capabilities for custom manufacturing equipment and processes. Initially focused on hands-on content creation, the position will establish scalable, AI-enabled documentation workflows, standards, and tools, growing into broader ownership of documentation practices and strategy across engineering and manufacturing teams.

This role is accountable for:

  • Delivering high-quality, release-ready technical documentation for custom manufacturing equipment and systems
  • Establishing and scaling AI-enabled documentation workflows to improve efficiency, consistency, and development speed
  • Defining and evolving standardized documentation processes, templates, and governance models
  • Driving adoption of documentation standards and best practices across engineering and manufacturing teams
  • Building and expanding documentation capabilities over time, including tools, processes, and team structure as needed
Key Responsibilities
  • Gather and translate complex technical information into structured, user-focused documentation for manufacturing, maintenance, and operations audiences
  •  Apply AI-enabled authoring and editing tools to enhance documentation quality, consistency, and efficiency
  • Collaborate with engineering and manufacturing teams to develop, validate, and publish technical content, including installation guides, operating procedures, troubleshooting materials, and knowledge base content
  • Ensure documentation accuracy, completeness, and usability through structured review and validation with subject matter experts
  • Establish foundational documentation frameworks, including structure, content standards, and workflow approaches across projects
  • Identify opportunities to improve and scale documentation practices across projects and teams
  • Promote documentation best practices and support adoption of standardized, AI-enabled workflows
Decision-Making Authority
  • Determines approach for AI-enabled documentation tools, workflows, and content development practices
  • Establishes prioritization frameworks for documentation across projects and initiatives
  • Defines standards for documentation structure, quality, and delivery
  • Identifies and drives continuous improvement opportunities in documentation processes and tools
  • Define and evolve long-term approaches for documentation tools, workflows, and resource needs
Work Environment
  • Monday-Friday, standard business hours (8:00AM-5:00 PM)
  • Hybrid work arrangement available
Experiences/Education - Required
  • Bachelor's degree in English, Technical Communication, Engineering, or a related field with 2+ years of experience in technical writing within industrial, manufacturing, engineering, or technical sales environments
  • Experience creating technical documentation for industrial equipment, manufacturing systems, or engineering processes
  • Demonstrated ability to translate complex technical concepts into clear, structured, user-focused documentation
  • Hands-on experience using generative AI / LLM-based tools (e.g., ChatGPT, Copilot, or similar) to support content creation, editing, or analysis
  • Experience working with cross-functional engineering, manufacturing, or technical sales teams to gather and validate source information
Experiences/Education - Desired
  • Strong organizational and project management skills with high attention to detail
  • Experience establishing or improving documentation processes, tools, or workflows
  • Experience driving adoption of new tools, workflows, or practices within a technical organization

This position does not support immigration sponsorship.  


The range for this position is $81,999.00 - $112,749.00 assuming full time status. Starting pay for the successful applicant is dependent on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education. 

A job that shapes a life. 

Corning offers you the total package. 

Your well-being is our priority. Our compensation and benefits package supports your health and wellness, financial aspirations, and career from day one.

  • Company-wide bonuses and long-term incentives align with key business results and ensure you are rewarded when the company performs well. When Corning wins, we all win.
  • As part of our commitment to your financial well-being, we provide a 100% company-paid pension benefit with fixed contributions that grow throughout your career. Combined with matching contributions to your 401(k) savings plan, Corning's total contributions to your retirement accounts can reach between 7% and 12% of your pay, depending on your age and years of service.
  • Our health and well-being benefits include medical, dental, vision, paid parental leave, family building support, fitness, company-paid life insurance, disability, disease management programs, paid time off, and an Employee Assistance Program (EAP) to support you and your family.  
  • Getting paid for our work is important, but feeling appreciated and recognized for those contributions motivates us much more. That's why Corning offers a recognition program to celebrate successes and reward colleagues who make exceptional contributions. 

We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status.

Corning is committed to providing equal employment opportunities and considers requests for reasonable accommodations in accordance with applicable laws. Individuals with disabilities or sincerely held religious beliefs may request reasonable accommodations to participate in the application or interview process, perform essential job functions, or access other benefits and privileges of employment. To submit a request for reasonable accommodation related to disability or religion, please contact us at accommodations@corning.com.

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