Technical Documentation Manager Jobs (NOW HIRING)

Job Summary:

Develops and maintains clear, accurate technical documentation for high voltage vacuum circuit breakers, including installation, operation, and maintenance guides. Supports the creation of standardized assembly instructions using Autodesk Inventor and manages product documentation across the full lifecycle. Collaborates cross-functionally to translate engineering requirements, production knowledge, and field feedback into practical documentation that enhances safety and quality. Audits assembly processes, evaluates effectiveness using the PDCA cycle, and recommends improvements.

Essential Duties and Responsibilities:

Technical Publications

• Own the lifecycle of product instruction booklets, including planning, drafting, technical review, revision, approval, release, and periodic validation.
• Develop instructions that clearly communicate requirements for receiving, inspecting, handling, storage, installation, commissioning, operation, troubleshooting, preventive maintenance, and component replacement.
• Organize technical content for use by customers, field service personnel, installers, maintenance personnel, and internal teams with different levels of product knowledge.
• Create and maintain drawings, exploded views, detail views, diagrams, photographs, tables, warnings, cautions, notes, and presentation-based visual aids needed to support the written instructions.
• Use Autodesk Inventor to create or adapt 3D models, drawing views, and illustrations for technical publications and manufacturing documentation.
• Verify that document content agrees with released engineering drawings, bills of material, specifications, approved product configurations, and applicable company requirements.
• Maintain revision history, source files, approvals, and document relationships so users can identify and access the correct instruction for each product design and configuration.

Standardized Assembly Instructions

• Support production, quality and experienced assemblers to document the proper method for assembly and team lead verification activities.
• Support the creation of standardized assembly instructions that define the sequence of work, required parts and tools, key characteristics, acceptance points, cautions, and supporting visuals.
• Observe work on the production floor, compare documented methods with actual practice, and resolve unclear, incomplete, conflicting, or outdated instructions.
• Support manufacturing readiness for new products and engineering changes by ensuring assembly documentation is available, understandable, and aligned with the released design.
• Apply standard work and Lean principles to reduce variation, prevent avoidable errors, and make instructions easier to follow at the point of use.
• Support training and knowledge transfer by converting technical and experienced-worker knowledge into durable, repeatable documentation.

Problem Solving and Continuous Improvement

• Investigate documentation-related defects, assembly errors, rework, field questions, and recurring points of confusion to identify root causes and corrective actions.
• Use structured problem-solving methods to determine whether an issue originates from product design, process definition, tooling, training, configuration control, or documentation.
• Facilitate cross-functional reviews of technical information and drive open actions to closure while maintaining alignment among engineering, manufacturing, quality, and field service.
• Use production, quality, service, and customer feedback to prioritize document improvements and measure whether changes improve clarity and process performance.
• Recommend improvements to document templates, review workflows, visual standards, approval methods, and content management practices.
• Support first article builds, process qualifications, audits, and corrective action activities when technical documentation or standardized work is within scope.

Quality and Configuration Support

• Coordinate technical reviews with subject matter experts and obtain documented approval before release of new or revised instructions.
• Ensure safety-related information, warnings, cautions, prerequisites, and limitations are prominent, consistent, and technically validated.
• Support internal, external, and customer audits by providing controlled documentation and evidence of review, revision, and implementation.
• Protect document integrity by following applicable change control, records retention, cybersecurity, and export-controlled information requirements.
• Provide documentation support for design changes without disrupting production or creating mismatches between product configuration and instructions.

Position Requirements (knowledge, skills and abilities required to perform satisfactorily in the position):

• Bachelor's degree in engineering, engineering technology, manufacturing, technical communication, or a related field preferred. Relevant military technical or manufacturing experience may be considered in place of a specific degree.
• Five or more years of relevant experience in technical documentation, manufacturing engineering, process engineering, maintenance, field service, quality, or production support preferred.
• Demonstrated ability to translate complex mechanical and electrical information into accurate, concise, and usable instructions.
• Experience developing or maintaining technical orders, equipment manuals, work instructions, standard work, maintenance procedures, or similar controlled documentation.
• Working proficiency with 3D CAD software. Autodesk Inventor experience is preferred; the ability to learn and use Inventor for drawings, illustrations, and presentation files is required.
• Experience with root cause analysis, corrective action, process improvement, Lean manufacturing, standard work, first article activity, or process qualification preferred.
• Knowledge of configuration management, engineering change control, document control, and quality management system practices. ISO 9001 experience is preferred.
• Experience working in a cross-functional environment with engineering, manufacturing, quality, maintenance, field service, and external partners.
• Proficiency with Microsoft Office. Experience with SharePoint, ERP systems, Power BI or project management tools is beneficial.
• High voltage transmission or distribution equipment experience and familiarity with IEEE and/or IEC standards applicable to circuit breakers are preferred.
• Strong written English, grammar, visual communication, facilitation, and technical review skills.
• Able to manage multiple document priorities, meet deadlines, work independently, and follow issues through resolution.
• Able to work safely in office, manufacturing, and field environments as required.
• Travel up to 10% of the time domestically or internationally.

Physical Demands:

• Standing under 1/3 of time.
• Walking 1/3 of time.
• Sitting over 2/3 of time.
• Talking 1/3 of time.
• Keyboarding over 2/3 of time.
• Close, distance, and color vision under 2/3 of time.
• Working outdoors under 1/3 of time.
• Reading and interpreting instructions over 2/3 of time.
• English and grammar usage skills over 2/3 of time.
• Repetitive motion under 1/3 of time.