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Technical Assistant Jobs in Indiana (NOW HIRING)

Acumera

Technical Account Manager

Indianapolis, IN · On-site

Serve as a primary technical point of contact for customers and help address questions, concerns, and technical challenges. * Assist customers in achieving desired business outcomes through product ...

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Technical Assistant information

See Indiana salary details

$18.1K

$42.1K

$72.8K

How much do technical assistant jobs pay per year?

As of Jul 14, 2026, the average yearly pay for technical assistant in Indiana is $42,123.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,700.00 and $41,900.00 per year, depending on experience, location, and employer.

What is the highest salary for a tech assistant?

The highest salaries for technical assistants can reach up to $70,000 to $80,000 annually, especially for those with advanced skills, certifications, or experience in specialized fields like IT support, network administration, or technical troubleshooting. Salaries vary based on industry, location, and level of expertise, with senior or specialized roles commanding higher pay.

What hot tech job pays $775,000?

High-level roles such as senior software engineers, data scientists, or technical leads in top tech companies can earn salaries or total compensation around $775,000, especially with bonuses, stock options, and other incentives. These positions typically require advanced skills, extensive experience, and often involve working with cutting-edge technologies or managing large-scale projects.

What is the role of a technical assistant?

A technical assistant provides support in technical tasks such as troubleshooting equipment, maintaining systems, and assisting with technical projects. They often work with tools, software, and hardware, and may need relevant certifications or technical knowledge to perform their duties effectively.

What are technical assistants?

Technical assistants are professionals who provide support to technical teams or departments by handling administrative, organizational, and sometimes hands-on technical tasks. Their responsibilities often include setting up equipment, assisting with data entry, maintaining records, troubleshooting basic technical issues, and ensuring smooth workflow within the team. They may work in various industries such as IT, healthcare, engineering, or education, and their specific duties can vary depending on the sector and employer. Technical assistants play a crucial role in helping teams operate efficiently and effectively.

What do technical assistants do?

Technical assistants support technical teams by troubleshooting hardware and software issues, maintaining equipment, and assisting with technical projects. They often use tools like diagnostic software and may need certifications in relevant technical fields. Their work environment typically includes offices, labs, or technical support centers, and they may work regular or shift hours depending on the organization.

What is the difference between Technical Assistant vs Laboratory Technician?

AspectTechnical AssistantLaboratory Technician
Required CredentialsAssociate degree or relevant certificationsAssociate degree or diploma in laboratory sciences
Work EnvironmentOffices, research facilities, technical support settingsLaboratories, research centers, healthcare facilities
Employer & Industry UsageTech companies, research institutions, manufacturingHospitals, research labs, pharmaceutical companies
Common Search & Comparison IntentUnderstanding roles, qualifications, job dutiesLaboratory work, technical support, scientific procedures

While both roles support technical and scientific functions, a Technical Assistant typically provides broader technical support across various industries, whereas a Laboratory Technician specializes in conducting experiments and tests within laboratory settings. The roles often overlap in credentials and work environment, but their specific duties and industry focus differ.

What are some common challenges Technical Assistants face when supporting multiple departments, and how can they be managed?

Technical Assistants often work with several departments, which can lead to competing priorities and tight deadlines. Managing these challenges requires effective communication, strong organizational skills, and the ability to quickly adapt to shifting needs. Setting clear expectations with each department and regularly updating task lists can help ensure nothing falls through the cracks. Collaborating closely with team leads and proactively seeking feedback can also make it easier to balance workload and deliver quality support across functions.

What Is a Technical Assistant?

A technical assistant provides technical and administrative support to a company. In this career, you can work in a variety of industries, including healthcare, education, banking, computer science, or manufacturing. Your job duties vary based on industry, but they may involve providing technical support to company employees or their customers. Regarding your administrative duties, you may complete data entry or organize company files. You must be detail-oriented and have excellent IT and organizational skills. Minimum qualifications include a high school diploma, but a bachelor’s degree and proven experience are helpful.

What are the key skills and qualifications needed to thrive as a Technical Assistant, and why are they important?

To thrive as a Technical Assistant, you need a solid understanding of technical processes, problem-solving skills, and often a relevant associate’s degree or certification in your field. Familiarity with industry-specific software, tools, and data management systems is typically required. Strong organizational abilities, attention to detail, and effective communication skills help you stand out in this role. These competencies are crucial for ensuring efficient support, accurate documentation, and smooth technical operations within an organization.
More about Technical Assistant jobs
What are the most commonly searched types of Technical jobs in Indiana? The most popular types of Technical jobs in Indiana are:
What cities in Indiana are hiring for Technical Assistant jobs? Cities in Indiana with the most Technical Assistant job openings:
Technical Assistant jobs near you
Infographic showing various Technical Assistant job openings in Indiana as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $42,123 per year, or $20.3 per hour.
Technical Account Manager

Technical Account Manager

Acumera

Indianapolis, IN • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 4 days ago

Job description

Job Type
Full-time
Description
Location: Indianapolis, IN // Austin, TX
Job Type: Full-time, On-site
Department: Strategic Account Management
Who We Are
Scale Computing is a global leader in edge computing, hyperconverged infrastructure, and managed networking solutions. We deliver innovative, secure, and scalable technology that powers critical operations worldwide.
Who We're Looking For
The Technical Account Manager (TAM) serves as a trusted technical advisor and customer advocate for Scale Computing customers. This role combines technical expertise across hyperconverged infrastructure, managed networking, virtualization, and edge computing with strong relationship management skills. The ideal candidate will partner with customers to help ensure successful deployments, drive product adoption, and support ongoing customer success.
This role is assigned to customer accounts as part of the Strategic Account Management team to foster strong relationships between Scale Computing and our customers by providing deployment guidance, best practices, customer training, support escalation assistance, and proactive engagement to help customers achieve their business and technical goals.
Additionally, Technical Account Managers may support proof-of-concept engagements, pilot projects, customer rollouts, and special customer initiatives while serving as a technical resource across the organization.
Requirements & Attributes
Customer Success & Relationship Management
  • Build and maintain positive relationships with assigned customer accounts.
  • Serve as a primary technical point of contact for customers and help address questions, concerns, and technical challenges.
  • Assist customers in achieving desired business outcomes through product adoption and best-practice guidance.
  • Monitor customer health and identify potential risks or opportunities for improvement.
  • Document customer interactions, technical recommendations, and success milestones.

Technical Knowledge & Problem Solving
  • Working knowledge of managed networking, hyperconverged infrastructure, virtualization, storage, Linux, Windows, and related technologies.
  • Ability to troubleshoot technical issues and collaborate with internal teams to resolve customer concerns.
  • Understand and communicate technical concepts to both technical and non-technical audiences.
  • Familiarity with edge computing, distributed systems, and managed services environments.
  • Participate in technical discussions, deployments, and customer onboarding activities.

Customer Advocacy
  • Support customer adoption, onboarding, and ongoing success initiatives.
  • Gather customer feedback and share insights with Product, Engineering, Support, and Services teams.
  • Help identify opportunities for customers to maximize value from Scale Computing solutions.
  • Contribute to customer success plans and account reviews.

Cross-Functional Collaboration
  • Partner with Sales, Product Management, Engineering, Support, and Services teams to deliver a positive customer experience.
  • Participate in customer meetings, business reviews, and technical discussions.
  • Escalate issues appropriately and provide timely communication to stakeholders.
  • Adapt to changing priorities while maintaining a customer-focused approach.

Requirements
Preferred Qualifications, Education, and Experience
  • 3-5 years of experience in Technical Account Management, Customer Success, Technical Support, Professional Services, Systems Administration, or other customer-facing technical roles.
  • Experience supporting enterprise, mid-market, or multi-site customer environments.
  • Familiarity with CRM platforms such as Salesforce.
  • Exposure to virtualization, hyperconverged infrastructure, managed networking, or edge computing solutions.
  • Strong communication, presentation, and problem-solving skills.
  • Bachelor's degree in a technical or business-related field, or equivalent practical experience.

Perks of Scale Computing
  • Medical, Dental, Vision Insurance
  • 401(k) with company match, FSA, HSA
  • Casual dress code, flexible work environment
  • Fully stocked kitchen
  • Vibrant and Inclusive Workplace Atmosphere
  • Paid company holidays and discretionary time-off policy

Scale Computing is a global business with offices around the world, thousands of customers, and countless applications running on our industry-leading platforms. We enjoy this success because we have made a conscious effort to build this company by hiring amazing people. Scale was founded on the belief that transparency and collaboration create a culture of ownership, success, and empowerment. At Scale, we build empowerment through diversity and our core values of the V.O.I.C.E. of the Customer.
Scale Computing is an equal opportunity employer. The final candidates will be subject to a pre-employment background check.

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