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Technical Assistant Jobs in Indiana (NOW HIRING)

Aunalytics

Technical Support Specialist

South Bend, IN · On-site

Maintain accurate documentation of incidents, problems, and resolutions * Assist in developing technical standards and workflows * Train end-users and prepare training materials on hardware and ...

Truma Corp

OEM Technical Rep

Elkhart, IN

As the OEM Tech Rep, you will have the overall responsibility to support technical sales activities at OEM's; clearly communicate Truma technical installation requirements; assist with prototype and ...

Truma Corp

OEM Technical Rep

South Bend, IN

As the OEM Tech Rep, you will have the overall responsibility to support technical sales activities at OEM's; clearly communicate Truma technical installation requirements; assist with prototype and ...

Truma Corp

OEM Technical Rep

La Porte, IN

As the OEM Tech Rep, you will have the overall responsibility to support technical sales activities at OEM's; clearly communicate Truma technical installation requirements; assist with prototype and ...

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Technical Assistant information

See Indiana salary details

$18.1K

$42.1K

$72.8K

How much do technical assistant jobs pay per year?

As of May 30, 2026, the average yearly pay for technical assistant in Indiana is $42,123.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,700.00 and $41,900.00 per year, depending on experience, location, and employer.

What Is a Technical Assistant?

A technical assistant provides technical and administrative support to a company. In this career, you can work in a variety of industries, including healthcare, education, banking, computer science, or manufacturing. Your job duties vary based on industry, but they may involve providing technical support to company employees or their customers. Regarding your administrative duties, you may complete data entry or organize company files. You must be detail-oriented and have excellent IT and organizational skills. Minimum qualifications include a high school diploma, but a bachelor’s degree and proven experience are helpful.

What are the key skills and qualifications needed to thrive as a Technical Assistant, and why are they important?

To thrive as a Technical Assistant, you need a solid understanding of technical processes, problem-solving skills, and often a relevant associate’s degree or certification in your field. Familiarity with industry-specific software, tools, and data management systems is typically required. Strong organizational abilities, attention to detail, and effective communication skills help you stand out in this role. These competencies are crucial for ensuring efficient support, accurate documentation, and smooth technical operations within an organization.

What are some common challenges Technical Assistants face when supporting multiple departments, and how can they be managed?

Technical Assistants often work with several departments, which can lead to competing priorities and tight deadlines. Managing these challenges requires effective communication, strong organizational skills, and the ability to quickly adapt to shifting needs. Setting clear expectations with each department and regularly updating task lists can help ensure nothing falls through the cracks. Collaborating closely with team leads and proactively seeking feedback can also make it easier to balance workload and deliver quality support across functions.

What are technical assistants?

Technical assistants are professionals who provide support to technical teams or departments by handling administrative, organizational, and sometimes hands-on technical tasks. Their responsibilities often include setting up equipment, assisting with data entry, maintaining records, troubleshooting basic technical issues, and ensuring smooth workflow within the team. They may work in various industries such as IT, healthcare, engineering, or education, and their specific duties can vary depending on the sector and employer. Technical assistants play a crucial role in helping teams operate efficiently and effectively.

What is the difference between Technical Assistant vs Laboratory Technician?

AspectTechnical AssistantLaboratory Technician
Required CredentialsAssociate degree or relevant certificationsAssociate degree or diploma in laboratory sciences
Work EnvironmentOffices, research facilities, technical support settingsLaboratories, research centers, healthcare facilities
Employer & Industry UsageTech companies, research institutions, manufacturingHospitals, research labs, pharmaceutical companies
Common Search & Comparison IntentUnderstanding roles, qualifications, job dutiesLaboratory work, technical support, scientific procedures

While both roles support technical and scientific functions, a Technical Assistant typically provides broader technical support across various industries, whereas a Laboratory Technician specializes in conducting experiments and tests within laboratory settings. The roles often overlap in credentials and work environment, but their specific duties and industry focus differ.

More about Technical Assistant jobs
What are the most commonly searched types of Technical jobs in Indiana? The most popular types of Technical jobs in Indiana are:
What cities in Indiana are hiring for Technical Assistant jobs? Cities in Indiana with the most Technical Assistant job openings:
Technical Assistant jobs near you
Infographic showing various Technical Assistant job openings in Indiana as of May 2026, with employment types broken down into 2% As Needed, 80% Full Time, 12% Part Time, and 6% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $42,123 per year, or $20.3 per hour.
Technical Support Representative

Technical Support Representative

Surf Internet

La Porte, IN • On-site

$16 - $18/hr

Full-time

Posted 6 days ago

Surf Internet rating

7.6

Company rating: 7.6 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

29th of 76 rated telecommunications companies

Job description

Overview: The Technical Support Representative is responsible for assisting customers via phone and live chat by identifying the primary symptoms and root causes of the customer's internet issue as well as programming and troubleshooting Surf's managed routers. They are also responsible for scheduling service appointments when a technician visit is required.
Reports to: Technical Support Manager
Job Status: Non-Exempt
Responsibilities:
  • Educate customers about our services and how they function using simple, easy to understand language.
  • Interact with customers in a friendly, professional and patient manner.
  • Deliver excellent customer service by providing technical support for the following services provided by Surf Internet.
    • Fixed wireless and fiber internet connections
    • Whole-home managed Wifi
    • Phone services
    • TV services
  • Schedule service call appointments as needed to resolve customer issues with the services listed above.
  • Document all customer interactions thoroughly using our ticketing system.
  • Respond in a timely manner to technical support requests using the phone and live chat support methods.
  • Escalate suspected infrastructure issues to the network operations team.

Qualifications:
  • High School Education or equivalent required
  • Familiarity with basic networking including
    • Static IP reservations
    • Basic router function and configuration
    • Public and private IP assignments
    • Physical ethernet and fiber connections
  • Ability to read graphical monitoring reports and do basic data analysis to assist in troubleshooting.
  • Familiarity with basics of RF technology including
    • Local Wifi broadcasting
    • Interference mitigation
    • Channel bandwidth and RF frequencies
    • RF behavior
  • Familiarity with internet speed, latency, and jitter.
  • Ability to work weekends required
  • Ability to work well with people under stress
  • Able to be on the phone for long periods of time
  • Ability to follow basic troubleshooting processes consistently
  • Ability to juggle several projects or items at one time
  • Flexible schedule preferred
  • Familiarity with Microsoft Windows, Mac OSX, iOS, Android and other operating systems
  • Ability to generate and read error logs and reports.

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