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Technical Assistant Jobs in Fort Wayne, IN (NOW HIRING)

androidind

Engineering - Technical Intern

Fort Wayne, IN

$16.50 - $21.50/hr

Implement Create Ideas and drive Continuous Improvement * Assist engineering team with completing automation, tooling, lean, and other engineering projects * Prepare presentations, technical ...

Avancez Assembly

Engineering - Technical Intern

Roanoke, IN · On-site

$15.25 - $19.75/hr

Implement Create Ideas and drive Continuous Improvement * Assist engineering team with completing automation, tooling, lean, and other engineering projects * Prepare presentations, technical ...

Sweetwater

IT Executive Assistant

Fort Wayne, IN · On-site

Ensure the CIO's messaging is conveyed accurately in real time; partnering with the Technical ... Executive Assistant supporting C-Level and VP positions * Excellent written and verbal ...

New

Ashton Creek

Maintenance Assistant

Fort Wayne, IN · On-site

$1.0K/wk

Overview Come join us as an Maintenance Assistant at Ashton Creek Health and Rehabilitation to make ... Have a Technical Schooling in electrical, plumbing, HVAC or mechanical is preferred but not ...

Triad Metals

Maintenance Assistant

Columbia City, IN · On-site

$15 - $18.75/hr

We are looking to hire a Maintenance Assistant to join our team in Columbia City, Indiana! A ... Maintain technical knowledge by attending educational workshops; reviewing technical publications ...

Triad Metals

Maintenance Assistant

Columbia City, IN · On-site

$15 - $18.75/hr

We are looking to hire a Maintenance Assistant to join our team in Columbia City, Indiana! A ... Maintain technical knowledge by attending educational workshops; reviewing technical publications ...

Ashton Creek

Maintenance Assistant

Fort Wayne, IN · On-site

$1.0K/wk

Come join us as an Maintenance Assistant at Ashton Creek Health and Rehabilitation to make a ... Have a Technical Schooling in electrical, plumbing, HVAC or mechanical is preferred but not ...

Ashton Creek

Maintenance Assistant

Fort Wayne, IN · On-site

$1.0K/wk

Overview Come join us as an Maintenance Assistant at Ashton Creek Health and Rehabilitation to make ... Have a Technical Schooling in electrical, plumbing, HVAC or mechanical is preferred but not ...

Triad Metals

Maintenance Assistant

Columbia City, IN · On-site

$15 - $18.75/hr

We are looking to hire a Maintenance Assistant to join our team in Columbia City, Indiana! A ... Maintain technical knowledge by attending educational workshops; reviewing technical publications ...

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All JobsTechnical JobsTechnical Assistant JobsTechnical Assistant Jobs in Fort Wayne, IN

Technical Assistant information

See Fort Wayne, IN salary details

$17.4K

$40.5K

$70K

How much do technical assistant jobs pay per year?

As of Sep 7, 2026, the average yearly pay for technical assistant in Fort Wayne, IN is $40,497.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,300.00 and $40,300.00 per year, depending on experience, location, and employer.

What is a technical assistant?

A technical assistant provides technical and administrative support to a company. In this career, you can work in a variety of industries, including healthcare, education, banking, computer science, or manufacturing. Your job duties vary based on industry, but they may involve providing technical support to company employees or their customers. Regarding your administrative duties, you may complete data entry or organize company files. You must be detail-oriented and have excellent IT and organizational skills. Minimum qualifications include a high school diploma, but a bachelor’s degree and proven experience are helpful.

What are the key skills and qualifications needed to thrive as a technical assistant, and why are they important?

To thrive as a Technical Assistant, you need a solid understanding of technical processes, problem-solving skills, and often a relevant associate’s degree or certification in your field. Familiarity with industry-specific software, tools, and data management systems is typically required. Strong organizational abilities, attention to detail, and effective communication skills help you stand out in this role. These competencies are crucial for ensuring efficient support, accurate documentation, and smooth technical operations within an organization.

What are some common challenges technical assistants face when supporting multiple departments, and how can they be managed?

Technical Assistants often work with several departments, which can lead to competing priorities and tight deadlines. Managing these challenges requires effective communication, strong organizational skills, and the ability to quickly adapt to shifting needs. Setting clear expectations with each department and regularly updating task lists can help ensure nothing falls through the cracks. Collaborating closely with team leads and proactively seeking feedback can also make it easier to balance workload and deliver quality support across functions.

What is the difference between Technical Assistant vs Laboratory Technician?

AspectTechnical AssistantLaboratory Technician
Required CredentialsAssociate degree or relevant certificationsAssociate degree or diploma in laboratory sciences
Work EnvironmentOffices, research facilities, technical support settingsLaboratories, research centers, healthcare facilities
Employer & Industry UsageTech companies, research institutions, manufacturingHospitals, research labs, pharmaceutical companies
Common Search & Comparison IntentUnderstanding roles, qualifications, job dutiesLaboratory work, technical support, scientific procedures

While both roles support technical and scientific functions, a Technical Assistant typically provides broader technical support across various industries, whereas a Laboratory Technician specializes in conducting experiments and tests within laboratory settings. The roles often overlap in credentials and work environment, but their specific duties and industry focus differ.

What skills do you need to be a technical assistant?

A technical assistant needs strong problem-solving skills, proficiency with relevant tools and software, and good communication abilities to support technical tasks effectively. Knowledge of industry-specific technologies and certifications can also enhance job performance. Attention to detail and the ability to work in a team are important as well.
More about Technical Assistant jobs

What are the most commonly searched types of Technical jobs in Fort Wayne, IN?

The most popular types of Technical jobs in Fort Wayne, IN are:

What cities near Fort Wayne, IN are hiring for Technical Assistant jobs?

Cities near Fort Wayne, IN with the most Technical Assistant job openings:

Technical Assistant jobs near you
Infographic showing various Technical Assistant job openings in Fort Wayne, IN as of August 2026, with employment types broken down into 89% Full Time, 8% Part Time, 2% Contract, and 1% Nights. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $43,676 per year, or $21 per hour.

Technical Support Coordinator

APT Manufacturing Solutions

Hicksville, OH

Full-time

Posted 19 days ago

Key responsibilities

  • Oversee the day-to-day technical support process by coordinating support requests, assigning them to appropriate technical resources, and ensuring timely resolution.

  • Monitor support cases, document interactions, and develop technical support documentation and troubleshooting guides.

  • Coordinate and conduct technical training sessions for distributors and work with engineering to maintain current training materials.

Job description

Position Title:Technical Support Coordinator
Department:Operations Support
Last Revised:8/2026
Reports To: Plant Manager

Position Purpose

The Technical Support Coordinator is responsible for overseeing the day-to-day technical support process for customers, distributors, and internal teams. This role serves as the primary point of coordination for all support activities, ensuring customer issues are addressed promptly, assigned to the appropriate technical resources, documented accurately, and resolved efficiently.

The Technical Support Coordinator does not directly supervise technicians or engineers but is responsible for coordinating support efforts, managing support workflows, and ensuring consistent customer experience. The position works closely with technical staff, distributors, parts personnel, and customers to facilitate effective problem resolution and support continuous improvement initiatives.

Job Functions and Responsibilities

Customer Support Coordination

  • Serve as the primary contact for incoming technical support requests.
  • Assess customer issues and determine the appropriate support path.
  • Route support requests to the appropriate technician, engineer, distributor, or department.
  • Monitor open support cases to ensure timely follow-up and resolution.
  • Maintain professional and effective communication with customers and distributors throughout the support process.

Support Process Ownership

  • Determine whether support requests should be handled by company personnel, distributors, or other support resources.
  • Evaluate support requests for warranty eligibility, billable service status, and distributor responsibilities.
  • Coordinate support priorities and resource allocation to maximize response effectiveness.
  • Ensure all support interactions are documented accurately and completely within company systems.

Documentation and Knowledge Management

  • Develop and maintain troubleshooting guides, service procedures, and technical support documentation.
  • Create customer-facing and distributor-facing "how-to" instructions for machine maintenance, repairs, and component replacement.
  • Maintain a knowledge base of common service issues and solutions.
  • Identify recurring support issues and recommend corrective actions.

Distributor Training and Development

  • Develop training materials and programs for distributor service technicians.
  • Coordinate and conduct technical training sessions as needed.
  • Work with engineering and service personnel to ensure distributor training materials remain current and effective.
  • Promote consistent support practices across the distributor network.

Parts and Service Administration

  • Prepare quotations for spare parts and support-related services.
  • Process spare parts orders and coordinate order fulfillment activities.
  • Assist with warranty claims and service billing documentation.
  • Ensure support-related records, quotes, and transactions are maintained accurately.

Continuous Improvement

  • Track support metrics and identify opportunities to improve response times, documentation quality, and customer satisfaction.
  • Recommend process improvements to enhance the effectiveness of the technical support function.
  • Assist in developing support standards and best practices.

Education and Experience

  • Associate or bachelor's degree in technical, engineering, business, or equivalent industry experience.
  • Experience in technical support, customer service, industrial equipment, manufacturing, service operations, or a related field.
  • Strong organizational and coordination skills.
  • Excellent written and verbal communication abilities.
  • Ability to manage multiple priorities and follow issues through to resolution.
  • Experience in creating technical documentation and training materials preferred.
  • Understanding of industrial machinery, manufacturing equipment, or technical systems preferred.
  • Proficiency with Microsoft Office and ERP/CRM systems preferred.

Supervisory Responsibilities

None

Physical Requirements

  • Alternating long periods of sitting, standing, walking, or talking
  • Travel may be required

Tools and Technology

  • Comfortable and efficient with office-related products (PC, email, calendar, virtual meeting software)
  • Familiarity with ERP tools like quoting, processing orders, service calls
  • Understanding of robots, industrial technology

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