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Support Supervisor Jobs (NOW HIRING)

TeemaGroup

Center Support Supervisor

San Jose, CA · On-site

$33 - $37/hr

Job Summary Center Support Supervisor TeemaGroup Full-time In-Office | San Jose, CA, United States Role Summary Under the direction and supervision of the Program Manager, the Center Supervisor ...

Sevita

Direct Support Supervisor

Paris, TX · On-site

Since 1974, we've supported individuals with intellectual and developmental disabilities to live ... Paris, TX Program Supervisor Are you looking for a career opportunity where you can make a ...

Sevita

Direct Support Supervisor

Paris, TX · On-site

Since 1974, we've supported individuals with intellectual and developmental disabilities to live ... Paris, TX Program Supervisor Are you looking for a career opportunity where you can make a ...

Sevita

Direct Support Supervisor

Irving, TX · On-site

Since 1974, we've supported individuals with intellectual and developmental disabilities to live ... Irving, TX Program Supervisor Are you looking for a career opportunity where you can make a ...

True Team Medical

Peer Support Supervisor

Supply, NC

$48K - $62K/yr

About the Role We are seeking a Peer Support Professional Supervisor full-time to provide the following: * Provide services based on the principles of wellness self-management, personal recovery ...

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Support Supervisor information

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$22.5K

$67.9K

$121K

How much do support supervisor jobs pay per year?

As of Jul 12, 2026, the average yearly pay for support supervisor in the United States is $67,899.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $91,000.00 per year, depending on experience, location, and employer.

What's the highest paying call center job?

Support supervisors and managers in call centers typically earn higher salaries than frontline agents, with managerial roles such as Call Center Manager or Operations Manager often offering the highest pay. These roles require leadership skills, experience, and sometimes certifications, and they can include additional responsibilities like team management and process improvement.

What is a support supervisor?

A support supervisor is a managerial role responsible for overseeing customer support teams, ensuring quality service, and resolving escalated issues. They often coordinate staff schedules, monitor performance metrics, and may use support tools like CRM software to improve service delivery.

What is the difference between Support Supervisor vs Customer Service Manager?

AspectSupport SupervisorCustomer Service Manager
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate's or bachelor's degreeBachelor's degree often preferred; experience in customer service roles
Work EnvironmentCall centers, technical support teams, retail supportCustomer service departments across various industries
Employer & Industry UsageTech companies, retail, telecom, service providersRetail, finance, hospitality, and other service industries
Common Search & Comparison IntentUnderstanding team leadership roles in supportManaging customer service operations and strategies

The Support Supervisor typically oversees support teams, focusing on daily operations and team management. The Customer Service Manager has a broader role, managing overall customer service strategies and ensuring customer satisfaction. While both roles require strong communication skills and experience in support or customer service, the Support Supervisor is more team-focused, whereas the Customer Service Manager handles higher-level planning and customer relations.

How much is the salary of a supervisor?

The salary of a support supervisor typically ranges from $45,000 to $70,000 annually, depending on experience, industry, and location. Support supervisors often oversee customer service teams and may require strong communication and leadership skills.

How does a Support Supervisor typically balance coaching team members with managing daily customer support operations?

A Support Supervisor is responsible for both guiding their team’s professional development and ensuring that daily support operations run smoothly. This often involves holding regular one-on-one meetings to provide feedback, monitoring performance metrics, and addressing escalated customer issues. Supervisors also coordinate schedules, allocate resources, and implement process improvements, all while fostering a collaborative and positive team environment. Successful supervisors use strong organizational and communication skills to balance these responsibilities effectively.

How much do supervisors get paid per hour?

Support supervisors typically earn between $15 and $30 per hour, depending on experience, location, and the industry. Salaries can vary based on company size, responsibilities, and whether the role requires specialized skills or certifications.

What are the key skills and qualifications needed to thrive as a Support Supervisor, and why are they important?

To thrive as a Support Supervisor, you need expertise in customer service management, team leadership, and problem-solving, typically supported by relevant experience or a degree in business or a related field. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and workforce management tools is often required. Exceptional communication, conflict resolution, and motivational skills help you guide and inspire your team. These abilities ensure efficient operations, high team performance, and positive customer experiences.
More about Support Supervisor jobs
What states have the most Support Supervisor jobs? States with the most job openings for Support Supervisor jobs include:
What job categories do people searching Support Supervisor jobs look for? The top searched job categories for Support Supervisor jobs are:
Support Supervisor jobs near you
Infographic showing various Support Supervisor job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $67,899 per year, or $32.6 per hour.

Center Support Supervisor

TeemaGroup

San Jose, CA • On-site

$33 - $37/hr

Full-time

Re-posted 20 days ago

Job description

Job Summary

Center Support Supervisor

TeemaGroup

Full-time

In-Office | San Jose, CA, United States


Role Summary
Under the direction and supervision of the Program Manager, the Center Supervisor provides comprehensive operational and leadership support to a healthcare center. This role oversees daily center operations, supervises administrative support staff and center-based Caregivers, and ensures high-quality patient care, staff performance, and exceptional customer service. The Center Supervisor plays a key role in advancing organizational goals, fostering a positive team culture, and supporting efficient, patient-centered operations.
Duties

  • Provide supervision, leadership, coaching, and direction to center-based Caregivers and administrative support staff.

  • Develop, schedule, and implement effective staffing plans to meet operational needs.

  • Lead recruiting, orientation, training, performance evaluations, disciplinary actions, and terminations as necessary.

  • Promote staff development, employee recognition, and a culture of exceptional customer service.

  • Ensure Caregivers and support staff perform duties effectively through ongoing coaching and training.

  • Manage timecards and complete administrative duties related to payroll.

  • Supervise additional staff as assigned and provide leadership to other administrative support roles as identified by the Program Manager.

  • Oversee daily center operations, including patient care, internal appointments, transportation coordination, meals and snacks, and supply management.

  • Generate reports and complete required electronic health record (EHR) documentation.

  • Collaborate with other supervisors and actively participate in required meetings.

  • Partner with the Program Manager to support quality programming, efficiency, and cost-effectiveness.

  • Maintain active involvement in community outreach and promotion, including occasional after-hours events.

  • Participate in administrator on-call rotations to provide after-hours coverage within the assigned region.

  • Actively engage in disaster preparedness planning and Incident Command System (ICS) training.

  • Perform other related duties as assigned.