As a Core Support Manager it is imperative to be on the floor and proactive at all times. Having a presence vs being present is the most important element for successful shifts. Communication and ...
As a Core Support Manager it is imperative to be on the floor and proactive at all times. Having a presence vs being present is the most important element for successful shifts. Communication and ...
Core Support Manager
Eden Prairie, MN · On-site
Description: As a Core Support Manager it is imperative to be on the floor and proactive at all times. Having a presence vs being present is the most important element for successful shifts.
Core Support Manager
Eden Prairie, MN · On-site
Description: As a Core Support Manager it is imperative to be on the floor and proactive at all times. Having a presence vs being present is the most important element for successful shifts.
As a Core Support Manager it is imperative to be on the floor and proactive at all times. Having a presence vs being present is the most important element for successful shifts. Communication and ...
As a Core Support Manager it is imperative to be on the floor and proactive at all times. Having a presence vs being present is the most important element for successful shifts. Communication and ...
Core Support Manager
Stillwater, MN · On-site
Description: As a Core Support Manager it is imperative to be on the floor and proactive at all times. Having a presence vs being present is the most important element for successful shifts.
Core Support Manager
Stillwater, MN · On-site
Description: As a Core Support Manager it is imperative to be on the floor and proactive at all times. Having a presence vs being present is the most important element for successful shifts.
As a Core Support Manager it is imperative to be on the floor and proactive at all times. Having a presence vs being present is the most important element for successful shifts. Communication and ...
As a Core Support Manager it is imperative to be on the floor and proactive at all times. Having a presence vs being present is the most important element for successful shifts. Communication and ...
Core Support Manager
Maple Grove, MN · On-site
Description: As a Core Support Manager it is imperative to be on the floor and proactive at all times. Having a presence vs being present is the most important element for successful shifts.
Core Support Manager
Maple Grove, MN · On-site
Description: As a Core Support Manager it is imperative to be on the floor and proactive at all times. Having a presence vs being present is the most important element for successful shifts.
Operations Support Manager
Minneapolis, MN · On-site
Summary The Crew2 Field Support Manager is responsible for driving revenue growth and enhancing the customer experience through direct interaction with Home Depot, installers, and consumers. This ...
Operations Support Manager
Minneapolis, MN · On-site
Summary The Crew2 Field Support Manager is responsible for driving revenue growth and enhancing the customer experience through direct interaction with Home Depot, installers, and consumers. This ...
Operations Support Manager
Minneapolis, MN · On-site
Summary The Crew2 Field Support Manager is responsible for driving revenue growth and enhancing the customer experience through direct interaction with Home Depot, installers, and consumers. This ...
Operations Support Manager
Minneapolis, MN · On-site
Summary The Crew2 Field Support Manager is responsible for driving revenue growth and enhancing the customer experience through direct interaction with Home Depot, installers, and consumers. This ...
Support the FiNet National Support Manager in executing operational strategy and day-to-day activities across the division to ensure alignment with firm policies and business objectives * Collaborate ...
Support the FiNet National Support Manager in executing operational strategy and day-to-day activities across the division to ensure alignment with firm policies and business objectives * Collaborate ...
IT Support Manager
Golden Valley, MN · On-site
Join Room & Board's Technology Services team as an IT Support Manager , where you will lead our Technology Support (Help Desk) and Desktop Engineering teams under a unified vision for end-user ...
IT Support Manager
Golden Valley, MN · On-site
Join Room & Board's Technology Services team as an IT Support Manager , where you will lead our Technology Support (Help Desk) and Desktop Engineering teams under a unified vision for end-user ...
IT Support Manager
$85K - $120K/yr
Join Room & Board's Technology Services team as an IT Support Manager , where you will lead our Technology Support (Help Desk) and Desktop Engineering teams under a unified vision for end-user ...
IT Support Manager
$85K - $120K/yr
Join Room & Board's Technology Services team as an IT Support Manager , where you will lead our Technology Support (Help Desk) and Desktop Engineering teams under a unified vision for end-user ...
Wells Fargo is seeking a Business Support Manager to support the Wells Fargo Advisors Financial Network within Wealth and Investment Management. Learn more about our career areas and lines of ...
Wells Fargo is seeking a Business Support Manager to support the Wells Fargo Advisors Financial Network within Wealth and Investment Management. Learn more about our career areas and lines of ...
Service Desk Support Manager Role Summary The Service Desk Support Manager oversees the technical support team that provides assistance to employees or sales agents facing issues with hardware ...
Service Desk Support Manager Role Summary The Service Desk Support Manager oversees the technical support team that provides assistance to employees or sales agents facing issues with hardware ...
Accounts Payable Support Manager
Minneapolis, MN · On-site
$99K - $148K/yr
The manager is responsible for monitoring and reporting on departmental KPIs, supporting adherence to internal service level agreements (SLAs), and guiding the team toward meeting established ...
Accounts Payable Support Manager
Minneapolis, MN · On-site
$99K - $148K/yr
The manager is responsible for monitoring and reporting on departmental KPIs, supporting adherence to internal service level agreements (SLAs), and guiding the team toward meeting established ...
Accounts Payable Support Manager
$99K - $148K/yr
The manager is responsible for monitoring and reporting on departmental KPIs, supporting adherence to internal service level agreements (SLAs), and guiding the team toward meeting established ...
Accounts Payable Support Manager
$99K - $148K/yr
The manager is responsible for monitoring and reporting on departmental KPIs, supporting adherence to internal service level agreements (SLAs), and guiding the team toward meeting established ...
Accounts Payable Support Manager
Minneapolis, MN · On-site
$99K - $148K/yr
The manager is responsible for monitoring and reporting on departmental KPIs, supporting adherence to internal service level agreements (SLAs), and guiding the team toward meeting established ...
Accounts Payable Support Manager
Minneapolis, MN · On-site
$99K - $148K/yr
The manager is responsible for monitoring and reporting on departmental KPIs, supporting adherence to internal service level agreements (SLAs), and guiding the team toward meeting established ...
Ensures quality service and effective securities operations activities for all supported internal and external customers. Accomplishes results through the effective management of staff that may range ...
Ensures quality service and effective securities operations activities for all supported internal and external customers. Accomplishes results through the effective management of staff that may range ...
Ensures quality service and effective securities operations activities for all supported internal and external customers. Accomplishes results through the effective management of staff that may range ...
Ensures quality service and effective securities operations activities for all supported internal and external customers. Accomplishes results through the effective management of staff that may range ...
Nalco Water, an Ecolab Company, is seeking an Executive Area Technical Support Manager (Industry Technical Consultant - Water) for our Food & Beverage Division. If you are passionate about ...
Nalco Water, an Ecolab Company, is seeking an Executive Area Technical Support Manager (Industry Technical Consultant - Water) for our Food & Beverage Division. If you are passionate about ...
Ensures quality service and effective securities operations activities for all supported internal and external customers. Accomplishes results through the effective management of staff that may range ...
Ensures quality service and effective securities operations activities for all supported internal and external customers. Accomplishes results through the effective management of staff that may range ...
Support Manager information
See Minnesota salary details
$22K - $30.8K
9% of jobs
$30.8K - $39.6K
15% of jobs
$40.6K is the 25th percentile. Wages below this are outliers.
$39.6K - $48.3K
14% of jobs
$48.3K - $57.1K
9% of jobs
The median wage is $61.5K / yr.
$57.1K - $65.9K
9% of jobs
$65.9K - $74.7K
10% of jobs
$74.7K - $83.4K
11% of jobs
$84.2K is the 75th percentile. Wages above this are outliers.
$83.4K - $92.2K
6% of jobs
$92.2K - $101K
14% of jobs
$101K - $109.7K
2% of jobs
$109.7K - $118.5K
3% of jobs
$22K
$66.5K
$118.5K
How much do support manager jobs pay per year?
As of Jul 26, 2026, the average yearly pay for support manager in Minnesota is $66,501.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,100.00 and $89,100.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Support Manager, and why are they important?
To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.
What are some typical challenges a Support Manager faces when leading a customer service team, and how can they be addressed?
Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.
Is a CSA job stressful?
A Customer Service Associate (CSA) job can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. Managing difficult interactions and meeting performance metrics are common sources of pressure in this role.
What is the difference between Support Manager vs Customer Service Supervisor?
| Aspect | Support Manager | Customer Service Supervisor |
|---|---|---|
| Responsibilities | Oversees support teams, manages escalations, develops support strategies | Supervises customer service representatives, handles daily customer interactions |
| Required Skills | Leadership, technical knowledge, problem-solving | Communication, conflict resolution, customer focus |
| Work Environment | Support centers, technical environments | Call centers, retail, service industries |
| Common Certifications | ITIL, customer service management certifications | Customer service certifications, leadership training |
The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.
What are high paying manager jobs?
High paying manager jobs include executive roles such as Chief Executive Officer, Chief Operating Officer, and Vice President, as well as specialized managerial positions in industries like finance, technology, and healthcare. These roles typically require extensive experience, leadership skills, and often advanced certifications or degrees, with salaries often exceeding six figures annually.
What does a Support Manager do?
A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.
Do you need a degree to be a customer service manager?
A degree is not always required to become a customer service manager, but many employers prefer candidates with a bachelor's degree in business, management, or related fields. Relevant experience, strong communication skills, and leadership abilities are often more important for this role than formal education alone.
What is the role of a support manager?
A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.
What are the most commonly searched types of Support jobs in Minnesota? The most popular types of Support jobs in Minnesota are:
What cities in Minnesota are hiring for Support Manager jobs? Cities in Minnesota with the most Support Manager job openings:
Other
Posted 21 days ago
Job description
As a Core Support Manager it is imperative to be on the floor and proactive at all times. Having a presence vs being present is the most important element for successful shifts. Communication and coaching need to be done in real time and the CSM plays and instrumental role in development of staff, execution of food and drink, as well as making sure the guest's needs and wants are surpassed.