ZipRecruiter

Log In

2

Remote Support Jobs in Minnesota (NOW HIRING)

National Vision

Remote Optometrist

Roseville, MN · Remote

Company Description 100% Remote | Support In-Office Patients Virtually Step confidently into the future of optometry. Our fully virtual model lets you provide high-quality, human-centered care to ...

National Vision

Remote Optometrist

Roseville, MN · On-site +1

$500/day

Company Description 100% Remote / Support In-Office Patients Virtually Step confidently into the future of optometry. Our fully virtual model lets you provide high-quality, human-centered care to ...

AES

Remote Optometrist

Saint Paul, MN · Remote

Company Description 100% Remote | Support In-Office Patients Virtually Step confidently into the future of optometry. Our fully virtual model lets you provide high-quality, human-centered care to ...

next page

Showing results 1-20

All JobsSupport JobsRemote Support JobsRemote Support Jobs in Minnesota

Remote Support information

See Minnesota salary details

$14

$25

$43

How much do remote support jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote support in Minnesota is $25.51, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $27.79 per hour, depending on experience, location, and employer.

What is the easiest remote support job to get hired for?

Entry-level remote support roles, such as help desk technician or customer support agent, are generally the easiest to secure due to lower experience requirements. These positions often require basic technical knowledge, good communication skills, and familiarity with common support tools like ticketing systems, making them accessible for beginners.

What are the key skills and qualifications needed to thrive as a remote support specialist, and why are they important?

To thrive as a Remote Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and typically a background in IT or customer support. Familiarity with remote desktop tools, ticketing systems, and common operating systems is essential, and certifications like CompTIA A+ or Microsoft Certified support credentials are often preferred. Excellent communication, patience, and active listening set top performers apart in this role. These skills ensure efficient resolution of technical issues while maintaining a positive customer experience, which is critical for client satisfaction and organizational success.

What is the difference between Remote Support vs Help Desk Technician?

AspectRemote SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentProvides technical assistance remotely via phone, chat, or remote access toolsProvides support primarily via phone or in-person, often within an office setting
Employer & Industry UsageUsed across IT, tech support, and customer service industriesCommon in IT, corporate, and customer service sectors

Remote Support and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and resolving technical issues. Remote Support emphasizes remote assistance using remote access tools, while Help Desk Technicians may work on-site or via phone. Both roles are vital in IT support, often overlapping in skills and certifications.

What are remote support jobs?

Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

What are some common challenges faced by professionals in a remote support role, and how can they be addressed?

One common challenge in Remote Support roles is effectively diagnosing and resolving issues without physical access to devices, which requires strong communication skills and proficiency with remote troubleshooting tools. Professionals may also face difficulties managing multiple support tickets simultaneously, making time management and prioritization essential. Building rapport with users remotely can be more challenging than in-person interactions, so maintaining a patient and empathetic approach is crucial. Regular training on new software and staying updated on company protocols also help Remote Support professionals deliver effective assistance.

What is remote support?

Remote support refers to technical assistance provided to users over the internet or other networks, without the need for a technician to be physically present. It typically involves troubleshooting computer issues, software installation, or system maintenance by accessing the user's device remotely. This allows for faster issue resolution and convenience for both the support provider and the end user. Remote support is commonly used in IT helpdesks and customer service environments.
More about Remote Support jobs

What are the most commonly searched types of Support jobs in Minnesota?

The most popular types of Support jobs in Minnesota are:

What are popular job titles related to Remote Support jobs in Minnesota?

For Remote Support jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Remote Support jobs in Minnesota look for?

The top searched job categories for Remote Support jobs in Minnesota are:

What cities in Minnesota are hiring for Remote Support jobs?

Cities in Minnesota with the most Remote Support job openings:

Remote Support jobs near you
Infographic showing various Remote Support job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $53,064 per year, or $25.5 per hour.

Program Counselor/In Home Support Staff

Integrity Living Options, Inc. (ILO)

Minneapolis, MN • Remote

$18.50 - $24.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago

Job description

$500 SIGN ON BONUS

Valid license, vehicle, and insurance are required for this position.

Looking for full-time. Willing to travel all over Twin Cities area.

Integrity Living Options, Inc. (ILO), is a Minnesota based organization that provides services and supports for individuals with a range of mental health diagnoses. ILO is seeking individuals to work Full-time or Part-time positions in our 24 Hour Emergency Assistance/In-Home Supports Division. The primary responsibility of this position is to provide services to individuals by consistently meeting and assessing the individual's goals and needs (per guidelines set by DHS and the agency).

The role of the Individualized Home Support Staff (IHS) is to provide direct supervision and training for people who live in community settings. Broad categories for support include community participation, health, safety and wellness, household management, and adaptive skills by offering guidance and instruction to the client. Persons served are typically seen multiple times weekly and may require remote support for the purposes of check-ins and consultation.

Benefits at ILO include: Affordable and comprehensive health insurance*; dental insurance*, vision insurance, NICE healthcare (free in-home visits for ANYONE living in your home), long-term disability*; 401k with employer match; access to AFLAC supplemental insurance programs; Direct Deposit; PTO; bereavement pay; 2 weeks of paid time off following the birth or adoption of a child*; holiday pay*; referral bonuses; scheduled increases of pay; mileage reimbursement; advancement opportunities with rapidly growing agency; smartphones for work use.

*Pertains to Full-Time staff.

All applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance.

Job Types: Full-time, Part-time, Internship

Apply