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Remote Support Jobs in Minnesota (NOW HIRING)

National Vision

Remote Optometrist

Roseville, MN · On-site +1

$500/day

Company Description 100% Remote / Support In-Office Patients Virtually Step confidently into the future of optometry. Our fully virtual model lets you provide high-quality, human-centered care to ...

National Vision

Remote Optometrist

Roseville, MN · Remote

Company Description 100% Remote | Support In-Office Patients Virtually Step confidently into the future of optometry. Our fully virtual model lets you provide high-quality, human-centered care to ...

National Vision

Remote Optometrist

Roseville, MN · Remote

Company Description 100% Remote | Support In-Office Patients Virtually Step confidently into the future of optometry. Our fully virtual model lets you provide high-quality, human-centered care to ...

AES

Remote Optometrist

Saint Paul, MN · Remote

Company Description 100% Remote | Support In-Office Patients Virtually Step confidently into the future of optometry. Our fully virtual model lets you provide high-quality, human-centered care to ...

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All JobsRemote Support JobsRemote Support Jobs in Minnesota

Remote Support information

See Minnesota salary details

$14

$25

$43

How much do remote support jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for remote support in Minnesota is $25.51, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $27.79 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Support specialist, and why are they important?

To thrive as a Remote Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and typically a background in IT or customer support. Familiarity with remote desktop tools, ticketing systems, and common operating systems is essential, and certifications like CompTIA A+ or Microsoft Certified support credentials are often preferred. Excellent communication, patience, and active listening set top performers apart in this role. These skills ensure efficient resolution of technical issues while maintaining a positive customer experience, which is critical for client satisfaction and organizational success.

What is the difference between Remote Support vs Help Desk Technician?

AspectRemote SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentProvides technical assistance remotely via phone, chat, or remote access toolsProvides support primarily via phone or in-person, often within an office setting
Employer & Industry UsageUsed across IT, tech support, and customer service industriesCommon in IT, corporate, and customer service sectors

Remote Support and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and resolving technical issues. Remote Support emphasizes remote assistance using remote access tools, while Help Desk Technicians may work on-site or via phone. Both roles are vital in IT support, often overlapping in skills and certifications.

What Are Remote Support Jobs?

Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

What are some common challenges faced by professionals in a Remote Support role, and how can they be addressed?

One common challenge in Remote Support roles is effectively diagnosing and resolving issues without physical access to devices, which requires strong communication skills and proficiency with remote troubleshooting tools. Professionals may also face difficulties managing multiple support tickets simultaneously, making time management and prioritization essential. Building rapport with users remotely can be more challenging than in-person interactions, so maintaining a patient and empathetic approach is crucial. Regular training on new software and staying updated on company protocols also help Remote Support professionals deliver effective assistance.

What is remote support?

Remote support refers to technical assistance provided to users over the internet or other networks, without the need for a technician to be physically present. It typically involves troubleshooting computer issues, software installation, or system maintenance by accessing the user's device remotely. This allows for faster issue resolution and convenience for both the support provider and the end user. Remote support is commonly used in IT helpdesks and customer service environments.
More about Remote Support jobs
What are the most commonly searched types of Support jobs in Minnesota? The most popular types of Support jobs in Minnesota are:
What are popular job titles related to Remote Support jobs in Minnesota? For Remote Support jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Remote Support jobs in Minnesota look for? The top searched job categories for Remote Support jobs in Minnesota are:
What cities in Minnesota are hiring for Remote Support jobs? Cities in Minnesota with the most Remote Support job openings:
Remote Support jobs near you
Remote Support Technician

Remote Support Technician

Corporate Technologies LLC

Eden Prairie, MN • On-site, Remote

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

Job description

Corporate Technologies is a leading provider of managed IT solutions to businesses and institutions in Minnesota, Michigan, North Dakota, Southern California, and New Jersey. With over 40 years of experience and more than 200 employees, Corporate Technologies provides Fortune 500 level IT support to small and medium sized businesses. We offer unique IT solutions, including managed IT services, cloud services, staffing, voice and data systems, storage and virtualization, consulting, and networking solutions. If you are looking to break into the IT industry this may be a great opportunity for you. We would love for you to bring your skills and be part of our team!
At Corporate Technologies, it's much more than just a job; it's a career where you will learn, grow, and enjoy what you do every day. Our goal is to recruit and retain great people and in turn provide great employee experience. We offer a collaborative team environment, competitive salaries, and benefit program, as well as hands on training and career development.
Our company is seeking Remote Support Technicians - Tier 1. This position is the first point of contact for our clients, providing top-notch technical support. You will diagnose and resolve basic technical issues, ensuring a seamless user experience for our customers. Your ability to effectively communicate technical information to non-technical users will be key to your success in this role. This position is located in Eden Prairie, Minnesota and is ONSITE. This is not a remote or hybrid role.
Job Duties:
  • Answer incoming phone calls from clients across the United States, delivering excellent customer service.
  • Diagnose and troubleshoot basic networking and security issues.
  • Assist clients with Microsoft Exchange servers and email-related inquiries.
  • Log and track incidents, requests, and issues in our ticketing system.
  • Escalate complex technical issues to Tier 2 support as needed.
  • Educate and guide clients through problem-solving steps in a clear and understandable manner.
  • Collaborate with team members to provide comprehensive solutions and share knowledge.

Qualifications:
  • Strong verbal communication skills, with the ability to explain technical issues to non-technical customers.
  • Basic understanding of networking and security principles.
  • Knowledge of Microsoft administration, with a focus on Exchange servers and email support.
  • Excellent problem-solving skills and attention to detail.
  • Ability to work effectively in a fast-paced environment.
  • Customer-focused mindset with a passion for helping others.
  • Prior experience in customer service or IT support is preferred but not required.
  • Familiarity with IT ticketing systems is desirable.

Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
  • 401(k) matching
  • Cell phone reimbursement (depending on position)
  • Dental insurance
  • Disability insurance
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Mileage reimbursement
  • Paid time off
  • Paid training
  • Vision insurance

Corporate Technologies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We encourage all qualified applicants to apply.
Pay Range: $18 - $20 per hour

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