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Remote Tech Support Jobs in Minnesota (NOW HIRING)

ControlsJobs

BAS Controls Tech Support

Edina, MN · On-site +1

$70K - $90K/yr

Hybrid BAS Tech Support Opening - Edina, MN - IoT Building Automation Innovator - Stock Options ... This role offers hybrid flexibility (3 days in-office / 2 remote) or the option to work fully on ...

Marco Technologies LLC

Copier Service Technician

MN · On-site +1

$22.10 - $33.20/hr

... Remote Tech. * Attend required company and departmental meetings. * Act in accordance with Marco ... Support everyone's efforts to succeed. * Cost Conscious - Conserve organizational resources.

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All JobsTech Support JobsRemote Tech Support JobsRemote Tech Support Jobs in Minnesota

Remote Tech Support information

See Minnesota salary details

$26.4K

$42.6K

$64.6K

How much do remote tech support jobs pay per year?

As of Jun 10, 2026, the average yearly pay for remote tech support in Minnesota is $42,585.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,700.00 and $46,000.00 per year, depending on experience, location, and employer.

What is a Remote Tech Support job?

A Remote Tech Support job involves assisting customers or employees with technical issues related to computer systems, software, or hardware from a remote location. Support is usually provided via phone, email, chat, or remote desktop tools. Remote tech support professionals troubleshoot problems, guide users, and may also help with installing or updating software. This role requires strong communication skills, technical knowledge, and the ability to resolve issues without being physically present. It is popular for its flexibility and the ability to work from virtually anywhere.

What Are Remote Tech Support Jobs?

Remote technical support jobs focus on providing IT support for people having issues using a laptop or desktop computer, mobile phones, printers, various software, the internet in general, and other electronic products. These technicians work from home, and their duties and responsibilities are to help people troubleshoot issues with their devices. If they cannot resolve the issue, then they must pass it along to an appropriate team member. These tech support workers usually do not train people about how to use their electronic items, but they may offer insight if necessary. Remote IT technicians often provide virtual support via the telephone, video chat, a live chat window, or email correspondence.

How does a remote tech support specialist typically collaborate with other IT team members?

Remote tech support specialists frequently work closely with other IT professionals, such as network administrators, software developers, and cybersecurity teams. Collaboration is often facilitated through digital communication tools like chat platforms, video calls, and shared ticketing systems. This teamwork ensures that complex technical issues are resolved efficiently and that end-users experience minimal downtime. Regular virtual meetings and status updates are common practices to maintain alignment and share critical information within the team.

What is the difference between Remote Tech Support vs Help Desk Technician?

AspectRemote Tech SupportHelp Desk Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, client devices or networksOffice or remote, primarily desktop support
Industry UsageIT support, technical servicesIT support, customer service
Common Search IntentRemote tech support jobs, troubleshootingHelp desk jobs, technical support roles

Remote Tech Support and Help Desk Technician roles share similar credentials and work environments, often involving troubleshooting and customer service. However, Remote Tech Support typically focuses on resolving technical issues remotely for clients or companies, while Help Desk Technicians may handle a broader range of support tasks, including on-site assistance. Both roles are essential in IT support, with overlapping skills but different primary work settings and responsibilities.

What are the key skills and qualifications needed to thrive as a Remote Tech Support specialist, and why are they important?

To thrive as a Remote Tech Support specialist, you need a strong understanding of computer systems, troubleshooting techniques, and common operating systems, often supported by a degree or certification in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is typically expected. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues remotely. These skills are crucial for delivering efficient technical support, minimizing downtime, and ensuring customer satisfaction from a distance.
More about Remote Tech Support jobs
What are popular job titles related to Remote Tech Support jobs in Minnesota? For Remote Tech Support jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Remote Tech Support jobs in Minnesota look for? The top searched job categories for Remote Tech Support jobs in Minnesota are:
What cities in Minnesota are hiring for Remote Tech Support jobs? Cities in Minnesota with the most Remote Tech Support job openings:
Remote Tech Support jobs near you
Remote Support Technician

Remote Support Technician

Corporate Technologies LLC

Eden Prairie, MN • On-site, Remote

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Job description

Corporate Technologies is a leading provider of managed IT solutions to businesses and institutions in Minnesota, Michigan, North Dakota, Southern California, and New Jersey. With over 40 years of experience and more than 200 employees, Corporate Technologies provides Fortune 500 level IT support to small and medium sized businesses. We offer unique IT solutions, including managed IT services, cloud services, staffing, voice and data systems, storage and virtualization, consulting, and networking solutions. If you are looking to break into the IT industry this may be a great opportunity for you. We would love for you to bring your skills and be part of our team!
At Corporate Technologies, it's much more than just a job; it's a career where you will learn, grow, and enjoy what you do every day. Our goal is to recruit and retain great people and in turn provide great employee experience. We offer a collaborative team environment, competitive salaries, and benefit program, as well as hands on training and career development.
Our company is seeking Remote Support Technicians - Tier 1. This position is the first point of contact for our clients, providing top-notch technical support. You will diagnose and resolve basic technical issues, ensuring a seamless user experience for our customers. Your ability to effectively communicate technical information to non-technical users will be key to your success in this role.
Job Duties:
  • Answer incoming phone calls from clients across the United States, delivering excellent customer service.
  • Diagnose and troubleshoot basic networking and security issues.
  • Assist clients with Microsoft Exchange servers and email-related inquiries.
  • Log and track incidents, requests, and issues in our ticketing system.
  • Escalate complex technical issues to Tier 2 support as needed.
  • Educate and guide clients through problem-solving steps in a clear and understandable manner.
  • Collaborate with team members to provide comprehensive solutions and share knowledge.

Qualifications:
  • Strong verbal communication skills, with the ability to explain technical issues to non-technical customers.
  • Basic understanding of networking and security principles.
  • Knowledge of Microsoft administration, with a focus on Exchange servers and email support.
  • Excellent problem-solving skills and attention to detail.
  • Ability to work effectively in a fast-paced environment.
  • Customer-focused mindset with a passion for helping others.
  • Prior experience in customer service or IT support is preferred but not required.
  • Familiarity with IT ticketing systems is desirable.

Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
  • 401(k) matching
  • Cell phone reimbursement (depending on position)
  • Dental insurance
  • Disability insurance
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Mileage reimbursement
  • Paid time off
  • Paid training
  • Vision insurance

Corporate Technologies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We encourage all qualified applicants to apply.
Pay Range: $18 - $20 per hour

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