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Remote Tech Support Jobs in Isanti, MN (NOW HIRING)

Lancesoft

IT Project Manager

MN · On-site +1

$75.75 - $109.84/hr

Remote with a heavy preference on local Position Summary We are seeking an experienced Technical ... Experience supporting Cybersecurity, Infrastructure, Platform Engineering, or Cloud organizations.

SV Tech Systems Inc

SQL Developer

Moundsview, MN · Remote

$48 - $65.75/hr

Company Description SV Tech Systems prides itself in being the leading provider of recruitment and ... You will support a Web Based Remote Patient Management System used by our clinicians on behalf of ...

Solid Rock Recruiting LLC

*Tax Senior*

Maple Grove, MN · On-site +1

$125K - $175K/yr

Tax Senior - Public Accounting | Fully Remote or Hybrid Work from anywhere. Advance your career ... Help manage client engagements, support planning, and supervise junior team members * Identify and ...

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All JobsTech Support JobsRemote Tech Support JobsRemote Tech Support Jobs in Isanti, MN

Remote Tech Support information

See Isanti, MN salary details

$27.3K

$43.9K

$66.7K

How much do remote tech support jobs pay per year?

As of Aug 9, 2026, the average yearly pay for remote tech support in Isanti, MN is $43,914.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,900.00 and $47,500.00 per year, depending on experience, location, and employer.

What is a remote tech support?

A Remote Tech Support job involves assisting customers or employees with technical issues related to computer systems, software, or hardware from a remote location. Support is usually provided via phone, email, chat, or remote desktop tools. Remote tech support professionals troubleshoot problems, guide users, and may also help with installing or updating software. This role requires strong communication skills, technical knowledge, and the ability to resolve issues without being physically present. It is popular for its flexibility and the ability to work from virtually anywhere.

How does a remote tech support specialist typically collaborate with other IT team members?

Remote tech support specialists frequently work closely with other IT professionals, such as network administrators, software developers, and cybersecurity teams. Collaboration is often facilitated through digital communication tools like chat platforms, video calls, and shared ticketing systems. This teamwork ensures that complex technical issues are resolved efficiently and that end-users experience minimal downtime. Regular virtual meetings and status updates are common practices to maintain alignment and share critical information within the team.

What is the difference between Remote Tech Support vs Help Desk Technician?

AspectRemote Tech SupportHelp Desk Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, client devices or networksOffice or remote, primarily desktop support
Industry UsageIT support, technical servicesIT support, customer service
Common Search IntentRemote tech support jobs, troubleshootingHelp desk jobs, technical support roles

Remote Tech Support and Help Desk Technician roles share similar credentials and work environments, often involving troubleshooting and customer service. However, Remote Tech Support typically focuses on resolving technical issues remotely for clients or companies, while Help Desk Technicians may handle a broader range of support tasks, including on-site assistance. Both roles are essential in IT support, with overlapping skills but different primary work settings and responsibilities.

What are the key skills and qualifications needed to thrive as a remote tech support specialist, and why are they important?

To thrive as a Remote Tech Support specialist, you need a strong understanding of computer systems, troubleshooting techniques, and common operating systems, often supported by a degree or certification in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is typically expected. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues remotely. These skills are crucial for delivering efficient technical support, minimizing downtime, and ensuring customer satisfaction from a distance.

Can I work remotely in remote tech support?

Remote tech support jobs are commonly available and often allow employees to work from home or other remote locations. These roles typically require strong communication skills, technical knowledge, and familiarity with remote collaboration tools. Many companies offer flexible schedules for remote tech support positions, making them accessible to a wide range of candidates.
More about Remote Tech Support jobs
What job categories do people searching Remote Tech Support jobs in Isanti, MN look for? The top searched job categories for Remote Tech Support jobs in Isanti, MN are:
What cities near Isanti, MN are hiring for Remote Tech Support jobs? Cities near Isanti, MN with the most Remote Tech Support job openings:
Remote Tech Support jobs near you
Infographic showing various Remote Tech Support job openings in Isanti, MN as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $43,914 per year, or $21.1 per hour.

Senior Project Engineer Networking (Remote)

Cyber Advisors

Maple Grove, MN • Remote

$120K - $175K/yr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 22 days ago

Job description

Summary

The Sr. Project Engineer Networking role is a senior-level consulting position within the Cyber Advisors Project Team. This is a customer-facing, post-sales role responsible for leading the design, implementation, and successful delivery of complex networking and security solutions.

This position is open to Minnesota residents only.

While Cyber Advisors supports a multi-vendor environment including Cisco, Aruba, and Sophos, this role is primarily focused on Fortinet technologies. The ideal candidate will have strong networking experience and either deep Fortinet expertise or a demonstrated willingness to specialize and grow within the Fortinet ecosystem.

This individual acts as a trusted technical advisor to clients and is accountable for the technical success of projects from initial scoping through delivery. This role is focused on networking solutions, the individual will be a lead engineer on projects that may include:

Key Responsibilities

  • Lead the design, architecture, and implementation of networking and security solutions, with a primary focus on Fortinet technologies
  • Own the technical success of projects, including design quality, delivery, and client satisfaction
  • Act as the primary technical resource and escalation point for complex networking and security issues
  • Lead or support technical discovery, solution design, and scoping efforts during the sales process
  • Design and deploy Fortinet-based solutions including FortiGate, SD-WAN, VPN, and security services
  • Implement and optimize Fortinet Security Fabric components (FortiManager, FortiAnalyzer, FortiClient EMS, etc.)
  • Support and work within multi-vendor environments including Cisco, Aruba, and Sophos where required
  • Lead network and firewall migrations, including transitions from other vendors to Fortinet
  • Identify risks, gaps, and improvements in client environments and provide clear, actionable recommendations
  • Provide technical leadership and mentorship to other engineers, including reviewing designs and configurations
  • Document environments, designs, and project deliverables clearly and accurately
  • Work directly with clients to explain technical concepts and guide decision-making

Technical Skills

  • Advanced knowledge of networking concepts including routing (BGP, OSPF), switching, and network design
  • Strong experience with firewall platforms, with Fortinet strongly preferred
  • Experience with Cisco, Aruba, Dell, or similar enterprise networking platforms
  • Experience with Sophos or other security vendors is a plus
  • Experience or strong interest in working with Fortinet technologies, including:
  • FortiGate (policy, NAT, VPN, SD-WAN)
  • FortiManager / FortiAnalyzer
  • FortiClient EMS and remote access solutions
  • Experience designing and deploying SD-WAN and secure remote access solutions
  • Strong understanding of network security principles and best practices
  • Experience with VPN technologies (IPSec preferred) and authentication systems (RADIUS, SAML, MFA)
  • Familiarity with network monitoring and troubleshooting tools (SNMP, SSH,netflow/Sflow, packet capture, etc.)
  • Working knowledge of virtualization platforms (VMware, Hyper-V) and their networking components
  • General understanding of cloud networking concepts (Azure, AWS)

Qualifications

  • Proven ability to lead complex technical projects with minimal oversight
  • Strong troubleshooting skills across networking and security technologies
  • Ability to clearly communicate complex technical concepts to non-technical stakeholders
  • Strong documentation skills and attention to detail
  • Ability to manage multiple priorities, deadlines, and client expectations
  • Demonstrated ability to identify process improvements and implement best practices
  • Willingness to develop deep expertise in the Fortinet platform
  • Experience working in a consulting or professional services environment preferred

Education and Certifications

  • Associate or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience)
  • Relevant certifications preferred, such as:
    • Fortinet (NSE4, NSE7, or higher) strongly preferred
    • Cisco (CCNP or higher)
    • Aruba, Sophos, or other networking certifications
  • Candidates without Fortinet certifications must demonstrate a willingness and ability to obtain them within a reasonable timeframe

Working Conditions

  • This position may require after-hours/weekend work during project implementations or emergency situations
  • Occasional travel, including out-of-state, may be required
  • Ability to lift and move IT equipment up to 50 lbs

What Success Looks Like

  • Successfully leads and delivers Fortinet-focused networking projects with minimal oversight
  • Produces scalable, secure, and supportable network designs aligned with best practices
  • Builds strong client relationships as a trusted technical advisor
  • Contributes to accurate project scoping and improved project margins
  • Develops deep expertise in the Fortinet platform while effectively supporting multi-vendor environments
  • Serves as a mentor and technical leader within the engineering team

What We Offer

  • Competitive compensation and performance-based incentives.
  • Vacation and PTO.
  • Employer-paid Health and Dental Insurance for CA employees.
  • 401(k) with employer matching.
  • Opportunities for professional development, including certifications and ongoing training.
  • Engaging, dynamic work on a wide range of client security challenges.