ZipRecruiter

Log In

1

Support Manager Jobs in Mankato, MN (NOW HIRING)

EON, Inc.

Community Support Supervisor (CSS)

New Ulm, MN · On-site

$19.50 - $20.25/hr

EON, Inc. is looking for passionate, person-centered and motivated employees to work with us to enrich lives by supporting independence. EON, Inc is an employee-owned organization. As an employee ...

EON, Inc.

Community Support Supervisor (CSS)

Mankato, MN · On-site

$19.50 - $20.25/hr

EON, Inc. is looking for passionate, person-centered and motivated employees to work with us to enrich lives by supporting independence. EON, Inc is an employee-owned organization. As an employee ...

Home Depot

Store Support

Mankato, MN

$14.75 - $18.50/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Mankato, MN · On-site

$15.50 - $17.50/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Scheels

Footwear Support

Mankato, MN · On-site

$16/hr

Whether working on the sales floor, in the support space, or in a leadership role, you will be ... Be proactive in communicating with the Specialty Shop Manager and team to understand the urgent ...

SCHEELS

Footwear Support

Mankato, MN

$16/hr

Whether working on the sales floor, in the support space, or in a leadership role, you will be ... Be proactive in communicating with the Specialty Shop Manager and team to understand the urgent ...

Xcel Energy

Business Support Specialist

Mankato, MN · On-site

$25.60 - $35.87/hr

Monitor and manage inventory levels, including stock and non-stock identification, identifying ... Represent GAAP and FERC accounting requirements to support compliance and successful audit results ...

Rust Consulting

Operations Production Support

Faribault, MN · On-site

$52K - $70K/yr

Inventory & Storage Management * Inventory Tracking: Monitor, maintain, and log data within on-site ... The Operations Production Support role plays a crucial part in ensuring the successful, accurate ...

Xcel Energy

Business Support Specialist

Mankato, MN · On-site

$25.60 - $35.87/hr

Monitor and manage inventory levels, including stock and non-stock identification, identifying ... Represent GAAP and FERC accounting requirements to support compliance and successful audit results ...

XBP ASIA

Operations Production Support

Faribault, MN · On-site

$52K - $70K/yr

Inventory & Storage Management * Inventory Tracking: Monitor, maintain, and log data within on-site ... The Operations Production Support role plays a crucial part in ensuring the successful, accurate ...

next page

Showing results 1-20

All JobsSupport JobsSupport Manager JobsSupport Manager Jobs in Mankato, MN

Support Manager information

See Mankato, MN salary details

$22.3K

$67.2K

$119.7K

How much do support manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for support manager in Mankato, MN is $67,193.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,600.00 and $90,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are the most commonly searched types of Support jobs in Mankato, MN?

The most popular types of Support jobs in Mankato, MN are:

What cities near Mankato, MN are hiring for Support Manager jobs?

Cities near Mankato, MN with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Mankato, MN as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $67,193 per year, or $32.3 per hour.

Community Support Supervisor (CSS)

EON, Inc.

New Ulm, MN • On-site

$19.50 - $20.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Job description

Description
Do you want a job where you can make a difference in the lives of others and get paid to do it? EON, Inc. is looking for passionate, person-centered and motivated employees to work with us to enrich lives by supporting independence. EON, Inc is an employee-owned organization. As an employee owner, you directly receive the benefits of a job well done by being part of the Employee Stock Ownership Plan (ESOP). Other benefits include Medical, Dental, Vision, HSA, FSA, Life Insurance, AD&D, Short Term Disability, 401(K), and an Employee Assistance Program.
Benefits Category: This is an hourly, non-exempt, position. Benefits and PTO eligible. ESOP benefits upon meeting plan entry requirements.
Schedule: Full-time, approximately 32 hours of direct care per pay period. Weekends and holidays as needed.
What you will bring to our team:
The right person for this position will possess a participatory leadership style and support individual program plans. They may have experience with the development of service outcomes and supervising staff. They must have the ability to ability to acquire understanding of all applicable Department of Human Services and/or Department of Health rules and regulations and company policies.
Requirements
Must meet the qualification of a Designated Coordinator which include any of the following:
  • A bachelor's degree in a field related to human services and 1 year of full-time work experience providing direct care services to individuals with disabilities or individuals age 65 or older, or equivalent work experience providing care or education to vulnerable adults or children.
  • An associate degree in a field related to human services, and 2 years full-time work experience providing direct care services to individuals with disabilities or individuals age 65 and older, or equivalent work experience providing care or education to vulnerable adults or children.
  • A diploma in a field related to human services from an accredited postsecondary institution and three (3) years full-time work experience providing direct care services to individuals with disabilities or individuals age 65 and older, or equivalent work experience providing care or education to vulnerable adults or children.
  • A minimum of 50 hours of education and training related to human services and disabilities and four (4) years full-time work experience providing direct care services to persons with disabilities or individuals age 65 and older under the supervision of a staff person who meets the qualifications identified in the one of the bullet points listed above.

Must also be able to meet the following qualifications:
  • Valid driver's license and meet qualifiers to be insured by EON, Inc.'s vehicle insurance provider.
  • Must not be disqualified by appropriate criminal background studies.
  • Complete all orientation and training needs as written in policy.
  • Meet the physical requirements as outlined in this position description.
  • Possess good oral and written communication skills and organizational skills.
  • Able to read and write in English.
  • Basic knowledge of Microsoft Office, Outlook Express and Internet Explorer.

Apply