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Support Manager Jobs in Crosby, MN (NOW HIRING)

EON, INC

Community Support Supervisor (CSS)

Brainerd, MN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

EON, Inc. is looking for passionate, person-centered and motivated employees to work with us to enrich lives by supporting independence. EON, Inc is an employee-owned organization. As an employee ...

Home Depot

Store Support

Baxter, MN · On-site

$16.50 - $18.50/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Baxter, MN · On-site

$14.75 - $18.50/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

County of Crow Wing, MN

Child Support Officer

Brainerd, MN · On-site

$60K - $90K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Manage an assigned child support caseload by reviewing, analyzing, and prioritizing case activity to ensure timely establishment, enforcement, and modification of support obligations in accordance ...

Sevita

Direct Support Professional

Brainerd, MN · On-site

$21/hr

  • Retirement

  • PTO

Direct Support $21.00 DSP Brainerd N Street (6) EVES, Every Other Saturday and Sunday 4 PM - 10 PM ... Communication, adaptability, multi-tasking, teamwork, time-management * Behaviors: Patient ...

Sevita

Direct Support Professional

Brainerd, MN · On-site

$21/hr

  • Retirement

  • PTO

Direct Support $21 DSP Brainerd N Street (8) DAYS, Every Other Saturday and Sunday 8 AM - 4 PM DSP ... Communication, adaptability, multi-tasking, teamwork, time-management * Behaviors: Patient ...

Synova Group

Float Direct Support Professional

Brainerd, MN · On-site

$27 - $27.50/hr

  • Medical

  • Dental

  • Life

  • PTO

Supporting individuals with health and safety needs, money management, and behavior support strategies. * Administering medications according to training and company procedures. * Providing ...

Synova Group

Float Direct Support Professional

Nisswa, MN · On-site

$27 - $27.50/hr

  • Medical

  • Dental

  • Life

  • PTO

Supporting individuals with health and safety needs, money management, and behavior support strategies. * Administering medications according to training and company procedures. * Providing ...

Edgewood Healthcare

Registered Nurse (RN) Manager

Baxter, MN · On-site

$76K - $81K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Clinical call support from Legacy IHP Solutions As an RN Manager at Edgewood, you'll be in charge of supervising a team that provides our residents with exceptional care. Responsibilities : * Act as ...

Odyssey Resorts

Resort & Guest Support

Deerwood, MN · On-site

$16.80 - $23.52/hr

Our team actively invests in local communities, collaborates for industry innovation, supports ... Firepit Management * Racket courts - Make sure that all are clean of debris and supplies are ...

Odyssey Resorts

Resort & Guest Support

Deerwood, MN · On-site

$14.75 - $18.75/hr

Our team actively invests in local communities, collaborates for industry innovation, supports ... Firepit Management * Racket courts - Make sure that all are clean of debris and supplies are ...

Odyssey Resorts

Resort & Guest Support

Deerwood, MN · On-site

$16.80 - $23.52/hr

Our team actively invests in local communities, collaborates for industry innovation, supports ... Firepit Management * Racket courts - Make sure that all are clean of debris and supplies are ...

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All JobsSupport JobsSupport Manager JobsSupport Manager Jobs in Crosby, MN

Support Manager information

See Crosby, MN salary details

$22K

$66.5K

$118.6K

How much do support manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for support manager in Crosby, MN is $66,534.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,200.00 and $89,200.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What cities near Crosby, MN are hiring for Support Manager jobs?

Cities near Crosby, MN with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Crosby, MN as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $66,534 per year, or $32 per hour.

Community Support Supervisor (CSS)

EON, INC

Brainerd, MN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Do you want a job where you can make a difference in the lives of others and get paid to do it? EON, Inc. is looking for passionate, person-centered and motivated employees to work with us to enrich lives by supporting independence. EON, Inc is an employee-owned organization. As an employee owner, you directly receive the benefits of a job well done by being part of the Employee Stock Ownership Plan (ESOP). Other benefits include Medical, Dental, Vision, HSA, FSA, Life Insurance, AD&D, 401(K), and an Employee Assistance Program.

Benefits Category: This is an hourly, non-exempt, position. Benefits and PTO eligible. ESOP benefits upon meeting plan entry requirements.

Schedule: Full-time, approximately 32 hours of direct care per pay period. Weekends and holidays as needed.

What you will bring to our team:

The right person for this position will possess a participatory leadership style and support individual program plans. They may have experience with the development of service outcomes and supervising staff. They must have the ability to ability to acquire understanding of all applicable Department of Human Services and/or Department of Health rules and regulations and company policies.

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