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Support Manager Jobs in Mankato, MN (NOW HIRING)

Maxfield Place Support Staff

Mankato, MN · On-site

$13.56 - $15/hr

Summary of Position This is an after-hours support position to the Case Manager by providing professional support at the desk, over the phone, and in person to all residents of the General's Quarters ...

Support participants with developmental goals like budgeting, exercise, and nutrition You'll assist ... Communication, adaptability, multi-tasking, teamwork, time-management * Behaviors: Patient ...

Support participants with developmental goals like budgeting, exercise, and nutrition You'll assist ... Communication, adaptability, multi-tasking, teamwork, time-management * Behaviors: Patient ...

Support participants with developmental goals like budgeting, exercise, and nutrition You'll assist ... Communication, adaptability, multi-tasking, teamwork, time-management * Behaviors: Patient ...

Support participants with developmental goals like budgeting, exercise, and nutrition You'll assist ... Communication, adaptability, multi-tasking, teamwork, time-management * Behaviors: Patient ...

Support participants with developmental goals like budgeting, exercise, and nutrition You'll assist ... Communication, adaptability, multi-tasking, teamwork, time-management * Behaviors: Patient ...

Support participants with developmental goals like budgeting, exercise, and nutrition You'll assist ... Communication, adaptability, multi-tasking, teamwork, time-management * Behaviors: Patient ...

Support participants with developmental goals like budgeting, exercise, and nutrition You'll assist ... Communication, adaptability, multi-tasking, teamwork, time-management * Behaviors: Patient ...

Support participants with developmental goals like budgeting, exercise, and nutrition You'll assist ... Communication, adaptability, multi-tasking, teamwork, time-management * Behaviors: Patient ...

Direct Support Professional

Madelia, MN · On-site

$14 - $17/hr

Support participants with developmental goals like budgeting, exercise, and nutrition You'll assist ... Communication, adaptability, multi-tasking, teamwork, time-management * Behaviors: Patient ...

Direct Support Professional

Mankato, MN · On-site

$14.75 - $18/hr

Support participants with developmental goals like budgeting, exercise, and nutrition You'll assist ... Communication, adaptability, multi-tasking, teamwork, time-management * Behaviors: Patient ...

Support participants with developmental goals like budgeting, exercise, and nutrition You'll assist ... Communication, adaptability, multi-tasking, teamwork, time-management * Behaviors: Patient ...

Support participants with developmental goals like budgeting, exercise, and nutrition You'll assist ... Communication, adaptability, multi-tasking, teamwork, time-management * Behaviors: Patient ...

Support participants with developmental goals like budgeting, exercise, and nutrition You'll assist ... Communication, adaptability, multi-tasking, teamwork, time-management * Behaviors: Patient ...

Support participants with developmental goals like budgeting, exercise, and nutrition You'll assist ... Communication, adaptability, multi-tasking, teamwork, time-management * Behaviors: Patient ...

Support participants with developmental goals like budgeting, exercise, and nutrition You'll assist ... Communication, adaptability, multi-tasking, teamwork, time-management * Behaviors: Patient ...

Support participants with developmental goals like budgeting, exercise, and nutrition You'll assist ... Communication, adaptability, multi-tasking, teamwork, time-management * Behaviors: Patient ...

Support participants with developmental goals like budgeting, exercise, and nutrition You'll assist ... Communication, adaptability, multi-tasking, teamwork, time-management * Behaviors: Patient ...

Support participants with developmental goals like budgeting, exercise, and nutrition You'll assist ... Communication, adaptability, multi-tasking, teamwork, time-management * Behaviors: Patient ...

Support participants with developmental goals like budgeting, exercise, and nutrition You'll assist ... Communication, adaptability, multi-tasking, teamwork, time-management * Behaviors: Patient ...

Showing results 21-40

Support Manager information

See Mankato, MN salary details

$22.3K

$67.2K

$119.7K

How much do support manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for support manager in Mankato, MN is $67,193.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,600.00 and $90,100.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What are the most commonly searched types of Support jobs in Mankato, MN?

The most popular types of Support jobs in Mankato, MN are:

What job categories do people searching Support Manager jobs in Mankato, MN look for?

The top searched job categories for Support Manager jobs in Mankato, MN are:

What cities near Mankato, MN are hiring for Support Manager jobs?

Cities near Mankato, MN with the most Support Manager job openings:

Infographic showing various Support Manager job openings in Mankato, MN as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 4% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $67,381 per year, or $32.4 per hour.

Maxfield Place Support Staff

The Salvation Army

Mankato, MN • On-site

$13.56 - $15/hr

Part-time

Re-posted 22 days ago


Salvation Army rating

6.0

Company rating: 6.0 out of 10

Based on 364 frontline employees who took The Breakroom Quiz

599th of 785 rated non-profit organizations


Job description

Qualifications

  • Experience in working with homeless low income persons with disabilities.
  • Understanding of the delivery of Social Services and eligible benefits
  • Ability to work well with clients of diverse cultural and socioeconomic groups; respects confidentiality; able to work within ethical and legal parameters of social services
  • Willingness to work in an environment with a flexible work schedule and in a team environment
  • Willingness to support the philosophy, goal, and objectives of The Salvation Army
  • Must pass a background check, and satisfy the MVR drivers' qualification requirements.
  • It must be understood by the incumbent that the provisions of Safe From Harm will apply upon commencement of employment and also understood that the required Safe From Harm training be satisfactorily completed within the first thirty (30) days of employment.

Summary of Position

This is an after-hours support position to the Case Manager by providing professional support at the desk, over the phone, and in person to all residents of the General's Quarters.

$13.56 - $15.00/hour

On call, 0-8 hours per week

Essential Duties and Responsibilities

Support Staff:

  • Ensure the safety of the residents and a secure environment during the evening and early morning hours.
  • Provide access to, and regularly interact with, residents. Report any area of concern to the Case Manager in a timely manner.
  • Maintain a supply of printed community resources to hand out, bus tokens if needed, and will assist residents with phone calls, and other information.
  • Assist residents and Case Manager with move in and move out procedures.
  • Develop and maintain a sufficient level of First Aid knowledge, study the manual on Blood-Borne Pathogens and know when to call 911
  • Identify the issues of, and how to work with, a disability such as MI and CD and how to diffuse a potential crisis.
  • Maintain an overnight incident log for review and appropriate action by the Case Manager or Program Director.
  • Enforce residential policies and procedures consistently and fairly to all residents.
  • Keep informed on activities and communicate those to residents as directed.
  • Display a professional and courteous attitude.
  • Support other staff as needed to accomplish overall operations of the facility.
  • Participate in, and satisfactorily complete, training programs required of the assigned position to enhance the ability to perform this job.

Additional responsibilities:

  • Maintain positive work atmosphere by behaving and communicating in a manner that fosters good relationships with co-workers. This would include, but is not limited to such actions: work as a team with co-workers for better store efficiency, resolution of conflicts in a professional manner; courteous treatment of staff, visitors and clients; respect of others' property and person and professional and appropriate communication to and about co-workers, and subordinates.
  • Support the mission of The Salvation Army by treating every client and colleague with individual respect and dignity, and without discrimination of any kind.
  • And all other duties as assigned and consistent with the mission of The Salvation Army.

Physical Activities and Requirements of Position

  1. Talking

Especially where one must frequently convey detailed or important instructions, information, and ideas accurately, loudly, or quickly.

  1. Average Hearing

Able to hear average or normal conversations and receive ordinary information.

  1. Average Visual Abilities

. Average, ordinary, visual activity necessary to read and to write legibly.

Physical Strength

Sedentary Work; some walking about the building; mostly sitting.

Exerts up to 10 pounds of force occasionally.

  1. Travel

The incumbent may be required to travel by personal vehicle, organization vehicle or other modes of travel to support the Mission of The Salvation Army.

The Salvation Army Mission

The Salvation Army, an international movement, is an evangelical part of the Universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its Mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Fair Chance Hire

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.


What Salvation Army employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Salvation Army logo

About Salvation Army

Sourced by ZipRecruiter

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Industry

Non-profits, retail, amusement, gambling, and recreation and religious organizations

Company size

5,001 - 10,000 Employees

Headquarters location

Alexandria, VA, US