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Support Manager Jobs in Benson, MN (NOW HIRING)

Home Depot

Store Support

Willmar, MN · On-site

$16.50 - $18.50/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Willmar, MN · On-site

$14.75 - $18.50/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Mills Automotive Group

Office Support

Willmar, MN · On-site

$16 - $16.50/hr

Additional duties as assigned by Management. The scheduled workdays are Monday through Friday, and the work hours are 8:00am to 5:30pm. The starting hourly pay rate range for this position is $16.00 ...

Mills Automotive Group

Office Support

Willmar, MN

$16 - $16.50/hr

Additional duties as assigned by Management. The scheduled workdays are Monday through Friday, and the work hours are 8:00am to 5:30pm. The starting hourly pay rate range for this position is $16.00 ...

Mills Automotive Group

Office Support

Willmar, MN

$16 - $16.50/hr

Additional duties as assigned by Management. The scheduled workdays are Monday through Friday, and the work hours are 8:00am to 5:30pm. The starting hourly pay rate range for this position is $16.00 ...

Mills Automotive Group

Office Support

Willmar, MN · On-site

$16 - $16.50/hr

Additional duties as assigned by Management. The scheduled workdays are Monday through Friday, and the work hours are 8:00am to 5:30pm. The starting hourly pay rate range for this position is $16.00 ...

Sevita

Direct Support Professional

Willmar, MN · On-site

$16/hr

Support participants with developmental goals like budgeting, exercise, and nutrition You'll assist ... Communication, adaptability, multi-tasking, teamwork, time-management * Behaviors: Patient ...

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Support Manager information

See Benson, MN salary details

$21.6K

$65.2K

$116.1K

How much do support manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for support manager in Benson, MN is $65,160.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,300.00 and $87,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What cities near Benson, MN are hiring for Support Manager jobs?

Cities near Benson, MN with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Benson, MN as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $65,160 per year, or $31.3 per hour.

Sales Support Engineer - MN #2820

Right Talent Right Now

Glenwood, MN

Full-time

Re-posted 25 days ago

Job description

Job Description

Position Title Sales Support Engineer - MN #2820

Relocation Yes

Location Glenwood Minnesota

The primary function will be to support management, outside sales and internal/external

customers in providing effective solutions to challenging problems involving technical service by performing the following duties by performing the following duties.

Reviews blueprints, plans, and other customer documents to develop and prepare cost estimates or projected increases in production from client's use of proposed equipment or services.

Draws up or proposes changes in equipment, processes, or use of materials or services which would result in cost reduction or improvement in operations.

Provides technical services to clients relating to use, operation, and maintenance of equipment.

Process small order requests and draws up sales or service contract for products or services.

Take incoming calls and inquiries on conveyor products, particularly standard designed equipment.

Verify orders that come in have proper details to make sure engineering demands are set or may be needed.

Order confirmation support to help with purchase order and drawing match ups.

Order entry for products.

Prepare and quote equipment for the call in customers, enter sales orders, and follow up with

customers.

Provide site surveys and order confirmation site drawings for proposals and project orders.

Interface with engineering to confirm ability for equipment that might be considered "one off" as to the feasibility of creating equipment and work with sales group to determine right direction.

Provide timely and accurate application, quotation and technical support to outside sales and

managers.

Recommend appropriate quotations and ensure quotation deadlines are met.

Consult with sales team on technical and pricing issues.

Coordinate with sales on customer requirements as well as provide support to sales as a backup in handling customer's enquiries.

EDUCATION AND/OR EXPERIENCE: Four-year college or university program certificate in

Engineering (Electrical, Mechanical, Industrial, or related); or two to four years related experience and/or training; or equivalent combination of education and experience.

COMPUTER SKILLS: To perform this job successfully, an individual should have knowledge of design software; manufacturing software; project management software; spreadsheet software and word processing software.

Bottom line requirements we need notes on with candidate submittal:

1. Bachelor's degree preferred.

2. 2+ years of experience in engineering sales support including equipment quotes and project estimates.

3. Experience with design and manufacturing software.


Additional Information

All your information will be kept confidential according to EEO guidelines.

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