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Support Manager Jobs in Benson, MN (NOW HIRING)

Subway - 11843-0

Manager

Montevideo, MN · On-site

$18 - $20/hr

As part of the Subway ® Team, you as a Manager will focus on eight main things: * Providing an ... Supporting local and national marketing initiatives, ensuring restaurant is ready on every level ...

Subway

Manager

Montevideo, MN · On-site

$18 - $20/hr

As part of the Subway ® Team, you as a Manager will focus on eight main things: * Providing an ... Supporting local and national marketing initiatives, ensuring restaurant is ready on every level ...

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Showing results 21-40

All JobsSupport JobsSupport Manager JobsSupport Manager Jobs in Benson, MN

Support Manager information

See Benson, MN salary details

$21.6K

$65.2K

$116.1K

How much do support manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for support manager in Benson, MN is $65,160.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,300.00 and $87,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What cities near Benson, MN are hiring for Support Manager jobs?

Cities near Benson, MN with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Benson, MN as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $65,160 per year, or $31.3 per hour.

Direct Support Provider, Part time Glenwood Home, Glenwood, MN

Prairie Community Services, Inc.

Glenwood, MN • On-site

$16.50 - $18.50/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Prairie Community Services rating

6.4

Company rating: 6.4 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

About the job: As a Direct Support Provider, you will provide training and assistance to people that includes, but not limited to, daily personal cares, medication administration, community activities, money management, meal preparation, laundry, cleaning and daily charting. Starting wage is $16.50-$18.50 per hour.
Required Qualifications:
• Must be 17 years of age or as dictated by licensure.
• Must pass DHS background clearance.
• Must have valid driver's license.
• Must be able to read, write, communicate and understand the English language while conducting company business.
Essential Duties Include:
  • Read, comprehend, and follow each person served's program related plans and procedures.
  • Deliver support to the person served on principles of person-centered services.
  • Administer CPR/Frist Aid when needed.
  • Chart daily program information.

Benefits That Support You:
  • Your well-being matters to us. That's why we provide paid time off - Personal Leave Time (PLT) and Earned Sick and Safe Time (ESST).
  • Comprehensive Health Coverage - 90% employer-paid employee health insurance, with access to spouse and family plans.
  • Health Savings Account Contributions - $150 per month toward your HSA when enrolled in our insurance.
  • Peace of Mind - $20,000 employer-sponsored life insurance. Plus, access to an additional voluntary plan.
  • Retirement Readiness - Strong retirement plan options with employer contributions, plus financial education resources to help you prepare for whatever life brings.
  • Additional Voluntary Benefits - dental, vision, hospital indemnity, critical illness, short- and long-term disability (STD/LTD), and accident insurance to fit your individual and family needs.
  • Employee Assistance Program (EAP)
  • Flexible Work Schedule

Why choose us:
At Prairie Community Services, we respect life, self, colleagues and others. We support individuals who receive services in our residential programs and through Community- Based Services by assessing and utilizing their strengths and skills to encourage, teach, and help them to achieve their hopes and dreams.
As part of a mission-focused nonprofit that values integrity, commitment, respect, excellence, service and stewardship, we will train you for success!
Prairie Community Services is an Equal Opportunity Employer.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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