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Support Engineer Jobs in Arizona (NOW HIRING)

Alleare Consulting

IT Support Engineer

Casa Grande, AZ · On-site

IT Support Engineer Fulltime Casa Grande, AZ (on-site) IMMEDIATE NEW JOB OPENING for an IT Support Engineer to join our client's team and work on-site at their Casa Grande, AZ. office. The IT Support ...

Canary Systems, Inc.

Hardware Support Engineer

Tucson, AZ · Hybrid

$106K - $140K/yr

Hardware Support Engineer Location: Arizona (Canary Systems Office) Job Type: Full-Time | In-Office Only Industry: Technology / Engineering / Instrumentation Company: Canary Systems, Inc. About Us ...

Canary Systems, Inc.

Hardware Support Engineer

Tucson, AZ · On-site

$106K - $140K/yr

Hardware Support Engineer Location: Arizona (Canary Systems Office) Job Type: Full-Time | In-Office Only Industry: Technology / Engineering / Instrumentation Company: Canary Systems, Inc. About Us ...

Canary Systems

Hardware Support Engineer

Tucson, AZ · On-site

$106K - $140K/yr

Hardware Support Engineer Location: Arizona (Canary Systems Office) Job Type: Full-Time | In-Office Only Industry: Technology / Engineering / Instrumentation Company: Canary Systems, Inc. About Us ...

Thrive

Client Support Engineer

Phoenix, AZ · On-site

Our corporate culture, engineering talent, customer-centric approach, and focus upon "next ... Deliver technical customer support professionally; identify, troubleshoot and resolve a wide range ...

Hy-Tek

Automation Support Engineer

Goodyear, AZ

Automation Support Engineer Department: Client Support Services Supervisor: Manager of Innovative Services Job Purpose: The Automation Support Engineer maximizes customer satisfaction by performing ...

ASM

Senior Engineer, Global Product Support

Phoenix, AZ · On-site

We're seeking a Senior Global Product Support Engineer who thrives on solving complex problems, supporting cuttingedge tools, and making a real difference for customers and field teams worldwide. In ...

Forhyre

Onsite Desktop Support Engineer

Phoenix, AZ

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ...

Thrive

Client Support Engineer

Phoenix, AZ · On-site

Our corporate culture, engineering talent, customer-centric approach, and focus upon "next ... Deliver technical customer support professionally; identify, troubleshoot and resolve a wide range ...

Hy-Tek

Automation Support Engineer

Goodyear, AZ · On-site

Automation Support Engineer Department: Client Support Services Supervisor: Manager of Innovative Services Job Purpose: The Automation Support Engineer maximizes customer satisfaction by performing ...

ASM

Engineer II, Global Product Support

Phoenix, AZ · On-site

We're seeking a Senior Global Product Support Engineer who thrives on solving complex problems, supporting cutting-edge tools, and making a real difference for customers and field teams worldwide. In ...

Applied Materials

Process Support Engineer

Phoenix, AZ · On-site

$86K - $119K/yr

As a Process Support Engineer (PSE), you'll play a critical role in guiding products through their entire lifecycle, from initial concept to final qualification. You will provide high-visibility ...

Breeze Unlimited

MSP Support Engineer L1

Phoenix, AZ · On-site

$40K - $50K/yr

MSP Support Engineer - L1 Position Overview : We are seeking an ambitious MSP Support Engineer to join our team. In this junior-level position, you will provide essential technical support and ...

Amat

Process Support Engineer

Phoenix, AZ · On-site

$86K - $119K/yr

As a Process Support Engineer (PSE), you'll play a critical role in guiding products through their entire lifecycle, from initial concept to final qualification. You will provide high-visibility ...

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All JobsSupport Engineer JobsSupport Engineer Jobs in Arizona

Support Engineer information

See Arizona salary details

$15

$37

$63

How much do support engineer jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for support engineer in Arizona is $37.15, according to ZipRecruiter salary data. Most workers in this role earn between $27.55 and $43.46 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Support Engineer, and why are they important?

To thrive as a Support Engineer, you need strong problem-solving abilities, technical knowledge of software and hardware, and often a degree in computer science or a related field. Familiarity with ticketing systems, remote diagnostic tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are typically required. Excellent communication, patience, and a customer-focused attitude help build trust and effectively resolve user issues. These skills are crucial for delivering timely technical support, ensuring customer satisfaction, and maintaining operational efficiency.

What are Support Engineers?

Support Engineers are professionals who assist customers or internal users in resolving technical issues related to software, hardware, or IT systems. They diagnose problems, provide solutions, and ensure that technology products and services run smoothly. Support Engineers often use troubleshooting tools and documentation to address user concerns, and they may escalate complex issues to higher-level technical teams. Their goal is to deliver excellent customer service and maintain system reliability. They work in various industries, including IT, telecommunications, and software companies.

What is the difference between Support Engineer vs Technical Support Specialist?

AspectSupport EngineerTechnical Support Specialist
Required CredentialsTypically a degree in Computer Science or related field; certifications like CompTIA, Cisco, or Microsoft are commonOften similar credentials; certifications like CompTIA or vendor-specific ones are common
Work EnvironmentInvolves troubleshooting complex technical issues, often in a technical or engineering teamProvides frontline support, often via phone, email, or chat, handling common user issues
Employer & Industry UsageUsed in IT, tech companies, and software firms for technical problem resolutionCommon in customer service centers, IT support, and tech companies for user assistance

Support Engineers and Technical Support Specialists share similar credentials and work environments, but Support Engineers typically handle more complex technical issues and work closely with development teams, while Technical Support Specialists focus on resolving routine user problems. Both roles are essential in tech support and customer service sectors.

How does a Support Engineer typically collaborate with other departments to resolve complex customer issues?

Support Engineers frequently work closely with product development, quality assurance, and operations teams to address complex technical challenges faced by customers. When an issue extends beyond standard troubleshooting, they escalate cases internally, providing detailed diagnostics and customer context to ensure an efficient resolution. This cross-functional collaboration not only helps resolve customer issues faster but also contributes to product improvements and knowledge sharing across teams. Being proactive and clear in communication is key to successful interdepartmental collaboration in this role.
More about Support Engineer jobs
What are the most commonly searched types of Support Engineer jobs in Arizona? The most popular types of Support Engineer jobs in Arizona are:
What are popular job titles related to Support Engineer jobs in Arizona? For Support Engineer jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Support Engineer jobs in Arizona look for? The top searched job categories for Support Engineer jobs in Arizona are:
What cities in Arizona are hiring for Support Engineer jobs? Cities in Arizona with the most Support Engineer job openings:
What are popular job titles related to Support Engineer jobs in AZ? For Support Engineer jobs in AZ, the most frequently searched job titles are:
Support Engineer jobs near you
Infographic showing various Support Engineer job openings in Arizona as of July 2026, with employment types broken down into 1% Locum Tenens, 95% Full Time, 2% Part Time, and 2% Contract. Highlights an 87% Physical, 6% Hybrid, and 7% Remote job distribution, with an average salary of $77,282 per year, or $37.2 per hour.
IT Support Engineer

IT Support Engineer

Alleare Consulting

Casa Grande, AZ • On-site

Other

Posted 24 days ago

Job description

IT Support Engineer

Fulltime

Casa Grande, AZ (on-site)

 

IMMEDIATE NEW JOB OPENING for an IT Support Engineer to join our client’s team and work on-site at their Casa Grande, AZ. office.  The IT Support Engineer will be a junior to mid-level (Field) IT Support Engineer.  This role will support the local branch office and corporate office as well as manufacturing plants; there will be some minimal travel locally.  Candidate should also be willing to travel occasionally (1-3 trips per year) to support other locations and train at the corporate headquarters.

The day-to-day responsibilities include maintaining ticketing queue, applications support, basic networking, and troubleshooting/configuration of end point devices throughout the facility. This person will also assist other team members (located at other facilities around the country) in the process of troubleshooting system-wide issues, along with execution of companywide technical initiatives. Prior involvement with backup and recovery efforts, provisioning and or deployment of new technologies is a plus.   

RESPONSIBILITIES:

·         Proactively monitor network infrastructure and respond rapidly to issues

·         Serve as primary contact for local PC, server, and network technologies

·         Configure and deploy workstations, servers, and network hardware

·         Work as Help Desk/Desktop Support staff to address reported issues and act as onsite support for IT projects

·         Update progress and resolution for reported issues within ticketing system

·         Create and update technical and end user training materials

·         Provide high quality support to end users

 

REQUIREMENTS:

·         Self-motivated, energetic, organized, and customer service focused

·         Communicate effectively to end user and other IT team members

·         Degreed professional or equivalent current certifications with demonstrable experience in supporting and troubleshooting Windows in AD environments using published and learned best-practices

·         Proven record of supporting and provisioning technical solutions

·         Possess a drive to learn and teach

·         Possess effective troubleshooting skills, be methodical and detail oriented

·         Possess desktop and desktop peripheral troubleshooting skills and techniques needed to solve complex issues (printing, applications, networking)

·         Technical knowledge of cabling installation and troubleshooting

·         Candidate must be able to carry out physical requirements of the job including the racking (lifting) of equipment, along with the traversal of ladder and elevated environments.

 

PREFERENCES (familiarity with):

·         Fresh Service – Helpdesk software

·         Smart devices –iPhone /iPad/ Android

·         Printer/Print server support

·         Microsoft Cloud Technology – Intune, Azure AD, O365

·         Computer – Lenovo ThinkPad / HP

·         Messaging – Microsoft Exchange

·         Collaboration – Microsoft SharePoint and Teams

·         Backup and recovery software – Acronis and Avamar

·         Switches and routers – Cisco and Brocade

**To view all of our open positions, please visit our Alleare Consulting website.

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