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Support Engineer Jobs in Arizona (NOW HIRING)

Hexagon

Manufacturing Support Engineer

Tucson, AZ · On-site

The Team You will be part of a cross-functional Manufacturing Process Engineering team supporting both New Product Introduction (NPI) and sustaining production. The team works closely with Product ...

Canary Systems, Inc.

Hardware Support Engineer

Tucson, AZ · On-site

$106K - $140K/yr

Hardware Support Engineer Location: Arizona (Canary Systems Office) Job Type: Full-Time | In-Office Only Industry: Technology / Engineering / Instrumentation Company: Canary Systems, Inc. About Us ...

KLA Corporation

Technical Support Engineer

Phoenix, AZ

$32.50 - $55.25/hr

Technical college degree in Engineering, Optics or Electronics, or 2+ years Semiconductor/Medical equipment service support experience * Willing to travel 30-60% * English proficient, alongside ...

Canary Systems, Inc.

Hardware Support Engineer

Tucson, AZ · Hybrid

$106K - $140K/yr

Hardware Support Engineer Location: Arizona (Canary Systems Office) Job Type: Full-Time | In-Office Only Industry: Technology / Engineering / Instrumentation Company: Canary Systems, Inc. About Us ...

Canary Systems

Hardware Support Engineer

Tucson, AZ · On-site

$106K - $140K/yr

Hardware Support Engineer Location: Arizona (Canary Systems Office) Job Type: Full-Time | In-Office Only Industry: Technology / Engineering / Instrumentation Company: Canary Systems, Inc. About Us ...

Orbotech

Technical Support Engineer

Phoenix, AZ

$32.50 - $55.25/hr

Technical college degree in Engineering, Optics or Electronics, or 2+ years Semiconductor/Medical equipment service support experience * Willing to travel 30-60% * English proficient, alongside ...

KLA Corporation

Technical Support Engineer

Phoenix, AZ · On-site

$32.50 - $55.25/hr

Technical college degree in Engineering, Optics or Electronics, or 2+ years Semiconductor/Medical equipment service support experience * Willing to travel 30-60% * English proficient, alongside ...

Hexagon

Manufacturing Support Engineer

Tucson, AZ

The Team You will be part of a cross-functional Manufacturing Process Engineering team supporting both New Product Introduction (NPI) and sustaining production. The team works closely with Product ...

ASM

Senior Engineer, Global Product Support

Phoenix, AZ · On-site

We're seeking a Senior Global Product Support Engineer who thrives on solving complex problems, supporting cuttingedge tools, and making a real difference for customers and field teams worldwide. In ...

Thrive

Client Support Engineer

Phoenix, AZ · On-site

Our corporate culture, engineering talent, customer-centric approach, and focus upon "next ... Deliver technical customer support professionally; identify, troubleshoot and resolve a wide range ...

Forhyre

Onsite Desktop Support Engineer

Phoenix, AZ

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ...

Thrive

Client Support Engineer

Phoenix, AZ · On-site

Our corporate culture, engineering talent, customer-centric approach, and focus upon "next ... Deliver technical customer support professionally; identify, troubleshoot and resolve a wide range ...

ASM

Engineer II, Global Product Support

Phoenix, AZ · On-site

We're seeking a Global Product Support Engineer who thrives on solving complex problems, supporting cutting-edge tools, and making a real difference for customers and field teams worldwide. In this ...

Applied Materials

Process Support Engineer

Phoenix, AZ · On-site

$86K - $119K/yr

As a Process Support Engineer (PSE), you'll play a critical role in guiding products through their entire lifecycle, from initial concept to final qualification. You will provide high-visibility ...

Amat

Process Support Engineer

Phoenix, AZ

$86K - $119K/yr

As a Process Support Engineer (PSE), you'll play a critical role in guiding products through their entire lifecycle, from initial concept to final qualification. You will provide high-visibility ...

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All JobsSupport Engineer JobsSupport Engineer Jobs in Arizona

Support Engineer information

See Arizona salary details

$15

$37

$63

How much do support engineer jobs pay per hour?

As of Jun 25, 2026, the average hourly pay for support engineer in Arizona is $37.15, according to ZipRecruiter salary data. Most workers in this role earn between $27.55 and $43.46 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Support Engineer, and why are they important?

To thrive as a Support Engineer, you need strong problem-solving abilities, technical knowledge of software and hardware, and often a degree in computer science or a related field. Familiarity with ticketing systems, remote diagnostic tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are typically required. Excellent communication, patience, and a customer-focused attitude help build trust and effectively resolve user issues. These skills are crucial for delivering timely technical support, ensuring customer satisfaction, and maintaining operational efficiency.

What engineers make $500,000?

Senior support engineers with extensive experience, specialized skills, and certifications in areas like cloud computing, networking, or cybersecurity can reach salaries of $500,000 or more, especially in high-cost regions or large organizations. Achieving this level often requires leadership roles, performance bonuses, stock options, or profit sharing.

What are Support Engineers?

Support Engineers are professionals who assist customers or internal users in resolving technical issues related to software, hardware, or IT systems. They diagnose problems, provide solutions, and ensure that technology products and services run smoothly. Support Engineers often use troubleshooting tools and documentation to address user concerns, and they may escalate complex issues to higher-level technical teams. Their goal is to deliver excellent customer service and maintain system reliability. They work in various industries, including IT, telecommunications, and software companies.

What is the difference between Support Engineer vs Technical Support Specialist?

AspectSupport EngineerTechnical Support Specialist
Required CredentialsTypically a degree in Computer Science or related field; certifications like CompTIA, Cisco, or Microsoft are commonOften similar credentials; certifications like CompTIA or vendor-specific ones are common
Work EnvironmentInvolves troubleshooting complex technical issues, often in a technical or engineering teamProvides frontline support, often via phone, email, or chat, handling common user issues
Employer & Industry UsageUsed in IT, tech companies, and software firms for technical problem resolutionCommon in customer service centers, IT support, and tech companies for user assistance

Support Engineers and Technical Support Specialists share similar credentials and work environments, but Support Engineers typically handle more complex technical issues and work closely with development teams, while Technical Support Specialists focus on resolving routine user problems. Both roles are essential in tech support and customer service sectors.

How does a Support Engineer typically collaborate with other departments to resolve complex customer issues?

Support Engineers frequently work closely with product development, quality assurance, and operations teams to address complex technical challenges faced by customers. When an issue extends beyond standard troubleshooting, they escalate cases internally, providing detailed diagnostics and customer context to ensure an efficient resolution. This cross-functional collaboration not only helps resolve customer issues faster but also contributes to product improvements and knowledge sharing across teams. Being proactive and clear in communication is key to successful interdepartmental collaboration in this role.

What does a support engineer do?

A support engineer provides technical assistance to customers or internal teams by diagnosing and resolving hardware, software, or network issues. They often use troubleshooting tools, communicate solutions clearly, and may document cases for future reference, typically working in environments that require strong problem-solving skills and technical knowledge.

How much do support engineers make in the US?

Support engineers in the US typically earn an average salary ranging from $60,000 to $90,000 per year, depending on experience, location, and industry. Entry-level positions may start around $50,000, while experienced support engineers with specialized skills can earn over $100,000 annually.

How much does a support engineer make?

Support engineers in Texas typically earn an average salary ranging from $55,000 to $75,000 annually, depending on experience, certifications, and the industry. Entry-level positions may start lower, while experienced support engineers with specialized skills can earn higher wages and additional benefits.
More about Support Engineer jobs
What are the most commonly searched types of Support Engineer jobs in Arizona? The most popular types of Support Engineer jobs in Arizona are:
What are popular job titles related to Support Engineer jobs in Arizona? For Support Engineer jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Support Engineer jobs in Arizona look for? The top searched job categories for Support Engineer jobs in Arizona are:
What cities in Arizona are hiring for Support Engineer jobs? Cities in Arizona with the most Support Engineer job openings:
What are popular job titles related to Support Engineer jobs in AZ? For Support Engineer jobs in AZ, the most frequently searched job titles are:
Support Engineer jobs near you
Infographic showing various Support Engineer job openings in Arizona as of June 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $77,282 per year, or $37.2 per hour.
Manufacturing Support Engineer

Manufacturing Support Engineer

Hexagon

Tucson, AZ • On-site

Full-time

Posted 9 days ago

Job description

Overview
Hexagon's Autonomous Solutions division is seeking a Manufacturing Engineer to join our high-tech engineering and manufacturing team, committed to customer service excellence and continuous improvement.
In this role, you will develop innovative manufacturing solutions for electronic enclosure products. You will work collaboratively with Product Development and Production teams by providing Design for Manufacturing (DfM) input and defining manufacturing requirements. This includes developing Process Flow Diagrams, conducting PFMEAs, and creating Control Plans. You will also partner with Product Development on custom part design by evaluating manufacturability, understanding supplier capabilities, and defining inspection criteria. In addition, you will be responsible for the design, verification, and validation of assembly fixtures and jigs, contributing to world-class manufacturing solutions that meet or exceed targets for Product Quality and Delivery.
The Team
You will be part of a cross-functional Manufacturing Process Engineering team supporting both New Product Introduction (NPI) and sustaining production. The team works closely with Product Design, Supplier Quality, and Production to deliver robust, scalable manufacturing processes and drive continuous improvement across the product lifecycle.
Location
Hexagon is a global company with operations worldwide. This position is based in Tucson, Arizona.
Responsibilities
As a Manufacturing Engineer, responsibilities include:
  • Provide direct line support for 8D investigations of production issues
  • Monitor and analyze production yields and performance indicators
  • Implement continuous process improvements
  • Define manufacturing strategy and conceptual process design for new products, including risk identification and development effort estimation to meet product quality and on-time delivery requirements
  • Apply Design for Manufacturing (DfM) principles
  • Collaborate with Product Designers to analyze new assemblies and custom parts to ensure high manufacturability
  • Design manufacturing solutions supporting Lean Production, including Process Flow Diagrams, PFMEAs, Control Plans, Plans for Every Part, and other PPAP deliverables (coordinating across functional teams)
  • Develop and validate work instructions, assembly fixtures, and production aids
  • Support New Product Introduction (NPI) builds
  • Create Manufacturing BOMs (MBOMs) from Engineering BOMs (EBOMs) in ERP/PLM systems
  • Lead prototype and pilot builds; generate pilot build reports, facilitate review meetings, and drive resolution of process and product issues to meet defined targets
  • Collaborate with Supplier Quality on supplier selection and audits to ensure processes meet required standards
  • Provide real-time production support by troubleshooting manufacturing process and equipment issues, engaging cross-functional teams as required (Product Design, Quality)
  • Monitor process performance, investigate deviations, and implement corrective actions including process improvements or product changes
  • Review and validate the impact of engineering changes and implement required updates to manufacturing processes
  • Research, select, validate, and deploy new manufacturing equipment and capabilities into production

Qualifications
Must-Have
  • Mechanical, Electrical, or Manufacturing Engineering degree or diploma, with 4+ years of experience in a high-tech manufacturing environment
  • Formal training and hands-on experience with root cause analysis and structured problem-solving tools
  • Experience developing and using PFMEAs and Control Plans
  • Proven experience implementing manufacturing process improvements
  • Strong knowledge of Lean Manufacturing principles
  • Excellent communication skills, including technical report writing and driving actions to completion
  • Advanced computer skills (MS Office, 3D modeling tools, etc.)
Nice-to-Have
  • Lean Bronze Certification (or higher)
  • Experience with CNC programming and fixturing
  • Experience with SAP and MBOM creation
Key Success Factors
  • Confident, adaptable self-starter with strong cross-functional collaboration skills
  • Enjoys troubleshooting and problem-solving; proactively identifies improvement opportunities
  • Strong analytical skills with the ability to define complex problems, collect data, develop solutions, and gain stakeholder alignment
  • Effective communicator with strong technical writing and presentation skills
  • Able to work independently while recognizing when to seek support

Apply